Doggy Day Care North East Somerset

Doggy day care at your dog sitter’s home – morning drop-off, evening pick-up

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Over 108
pet owners in North East Somerset have booked doggy day care

North East Somerset, Find top-rated doggy day care

Prices are estimates per day for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Francesca T.
Identity Verified
Francesca T.
£28
total per day
5.0 out of 5 stars
15 reviews
5 repeat pet owners
30 years of experience
Bath, BA2

Francesca was a delight to communicate with. She kept me up to date throughout the day and made sure every need was met. I was surprised by the professional photos which were beautiful (maybe because he is so beautiful) but I must admit I have some amazing new wallpaper for my phone! Thank you so much for everything and so easy to relax knowing my boy was in great hands!

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Robert T.
Sitter Profile Image: Erin B.
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Erin B.
Star Sitter
£34
total per day
5.0 out of 5 stars
33 reviews
4 repeat pet owners
20 years of experience
Bath, BA1

Absolutely amazing hosts! We were in town for a rugby match. Out dog is a bit anxious, but settled really well and quickly with Erin and Andrew. They have been great with communication, shared photos and videos throughout the stay. 10 out of 10 hosts!

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Esther L.
Sitter Profile Image: Elena R.
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Elena R.
£44
total per day
5.0 out of 5 stars
6 reviews
1 repeat pet owner
20 years of experience
BATH, BA2

About: Hi :) I’ve always loved dogs. I grew up with a mini poodle and now have a very sweet cockapoo named Cooper. I’ve also regularly looked after friends’ dogs, so I’m very used to caring for different breeds and personalities. Because I work from home, your dog will have company and attention throughout the day. I only take care of one dog at a time alongside my own, so they get plenty of focus and care. Alongside daily countryside walks, I make sure dogs are mentally stimulated with games, treat searches, and plenty of indoor play and affection. I know how hard it can be to leave your beloved pet, so I always send regular photo updates to help you feel relaxed and reassured while you’re away. I follow your dog’s usual routine as closely as possible, including feeding times, walks, and bedtime habits. I treat every dog as if they were my own and I genuinely love being around dogs more than I do people. Pet care fits easily into my daily routine because I work from home, so I’m present and available throughout the day. My own dog is already part of my daily life, so walks, feeding, play, and attention are naturally built into my schedule. Overall, pet care is a very natural part of my routine, and I make sure each dog feels calm, comfortable, and included in the day to day rhythm of the home. In my home, pets are treated like part of the family. I make sure they feel safe, relaxed, and settled from the moment they arrive. I follow their usual routine as closely as possible, including feeding times, walks, and any specific instructions from their owner. While they may be left alone briefly at times, it is never for long periods, and I always ensure they are comfortable and settled before leaving them.

Sitter Profile Image: Natalie B.
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Natalie B.
Star Sitter
£45
total per day
5.0 out of 5 stars
113 reviews
30 repeat pet owners
22 years of experience
Bath, BA1

I really appreciate Natalie — my puppy enjoys going to her place and is super relaxed when I pick her up. Natalie has two lovely senior dogs that I’m sure can’t wait until my puppy is grown up!! Communication is always clear and prompt. Natalie has a willing, can-do attitude and is very knowledgeable about all things dogs.

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Emily K.
Sitter Profile Image: Lesley D.
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Lesley D.
£27
total per day
5.0 out of 5 stars
67 reviews
31 repeat pet owners
30 years of experience
Bath, BA2

Ralphie had a genuinely fantastic day with Lesley, Alfie & Sparky. He had lots of walks which he loved and almost more importantly, a snuggly blanket to snooze on! Lesley kept us updated with photos and videos which was super reassuring. Will definitely book again!

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Rachel L.
Sitter Profile Image: Emma R.
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Emma R.
£27
total per day
16 years of experience
Bath, BA2

About: Hi! We're Emma, John and Marco, and we'd love to welcome your dog into our home. We live in a spacious apartment in Bath Riverside with a secure gated communal garden and plenty of parks for walks and playtime. We both work from home during the week, so your dog will enjoy lots of company and attention. As dog owners ourselves, we know how important it is to find someone you can trust. Having used sitters for Marco, we understand the anxieties associated with leaving your loved one with us and we will be sure to send you photos and updates throughout their stay. We've raised Labradors from puppyhood and are experienced with dogs of all sizes and personalities. Marco loves making new friends, from Chihuahuas to German Shepherds! We both work from home, so your dog will have company throughout the day and won't be left alone for long periods. Our daily routine includes walks in the morning (7–8am), at lunchtime (12–1pm), and again after work. And when the sun's out, we're always looking for an excuse to get outside for even more adventures. Marco has free run of our home, and any visiting dogs are treated the same. We keep our home clean, tidy and dog safe, with fresh water topped up throughout the day, and a robot vacuum keeping on top of the fur. As experienced dog owners, we're careful to keep food out of reach, tidy away cables, and make sure the house is puppy-proof. Your dog's safety is always our priority, so we only allow off-lead walks in secure, enclosed areas.

Sitter Profile Image: Anna G.
Identity Verified
Anna G.
£23
total per day
7 years of experience
Bath, BA2

About: I’ve always had pets in my family growing up and as I’ve grown, my love for dogs and animals has grown also! My friends have always trusted me with their pets whilst on vacation and I’ve always been thrilled to give their loved animals the best experience and a big amount of love while they’re away. I have a big space and fenced garden to have lots of play time and fun! I’m a university student with a flexible schedule outside of my classes, so I have plenty of time to give pets the attention they deserve. I’m available for walks, drop-in visits and pet sitting during most weekdays and weekends, and I’ll always keep you updated with photos and messages while you’re away. Your pet’s safety and happiness are my top priorities. I’ll always follow your instructions carefully, whether that’s feeding routines, medication, walks or playtime. I understand that every pet is different, so I’ll make sure they feel comfortable, secure and loved while in my care. I’ll also keep your home clean, tidy and respected if I’m caring for your pet there. If your baby is with me, we have a large fenced garden to play around in, as well as many nearby parks!

Sitter Profile Image: Natasha S.
Identity Verified
Natasha S.
£34
total per day
5.0 out of 5 stars
4 reviews
1 repeat pet owner
30 years of experience
Bath, BA2

About: I've lived with and cared for animals since childhood and have always had a deep love for animals. After recently losing a beloved pet, I'm keen to share my home and affection with furry companions again. Dog sitting allows me to provide a loving, safe, and caring environment while helping owners feel confident their pets are in good hands. Every animal is treated like part of the family, with plenty of attention, cuddles, playtime, and care tailored to their needs. I have lifelong experience of caring for pets including, small fur animals, tortoises and large breed dogs. You will experience a home: which is lively and fun. I will be the main caregiver of the pets but this is a family home. I love animals so you can be confident that there will be plenty of attention around the clock. I spend a lot of time outdoors in nature, enjoying long walks which could accommodate your dog. I also enjoy cosy nights in where cuddles on the sofa are prioritised for cats and dogs. I will be the main caregiver for the animals coming into our home, but they will be adored by us all. My garden is secure with fences. It is large with plenty of space to chill outdoors. I live close to a large park, a cemetery (our dog loved it here) and a cycle track for walks nearby.

Sitter Profile Image: Kenna S.
Identity Verified
Kenna S.
£28
total per day
5.0 out of 5 stars
16 reviews
5 repeat pet owners
4 years of experience
Bath, BA2

Kenna was super friendly and accommodating for Barney. It was a joy to see him being looked after so well with walks and cuddles.

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Mark S.
Sitter Profile Image: Emily B.
Identity Verified
Emily B.
£39
total per day
5.0 out of 5 stars
15 reviews
5 repeat pet owners
20 years of experience
Bath, BA2

Fantastic sitter! This was a last-minute booking, and she responded late in the evening, which was a huge help. She was warm, friendly, and communicative throughout, and was also very accommodating when I needed to change the drop-off time. Oscar was well looked after, and I'd highly recommend her.

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Shakira M.
Sitter Profile Image: Renata G.
Identity Verified
Renata G.
Star Sitter
£62
total per day
5.0 out of 5 stars
72 reviews
17 repeat pet owners
5 years of experience
Bath, BA2

Renata was great with comms leading up to the sit. although she had not looked after Billy before I was very confident handing him over after Renata took onboard the tips and instructions and asked sensible questions. She kept in touch with us through the day which is always reassuring. Will be really happy if she can sit for Billy again.

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Gina S.
Sitter Profile Image: Brigitte H.
Identity Verified
Brigitte H.
Star Sitter
£45
total per day
5.0 out of 5 stars
76 reviews
23 repeat pet owners
10 years of experience
Bath, BA1

Brigitte looks after my two dogs so my partner and I could visit a Bath museum during our trip to Bath. Brigitte is very friendly, and my girls seem to have fun during daycare. thank you!

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Evgeniya K.
Sitter Profile Image: Sarah S.
Identity Verified
Sarah S.
£62
total per day
5.0 out of 5 stars
26 reviews
2 repeat pet owners
8 years of experience
BATH, BA1

Thanks Sarah for taking good care of Maple. We booked Sarah last minute when we were on our holiday in Bath. Sarah responded quickly and looked after Maple when we were out for dinner. Maple was content and sleepy after we picked her up. Maple was also happy with Sarah and Maple was lying on her belly which is a sign of a relaxed Maple - shows how at ease my pup was being with Sarah. When we’re next in Bath, we will seek out Sarah again - thank you!

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Annisa W.
Sitter Profile Image: Alina C.
Identity Verified
Alina C.
£54
total per day
5.0 out of 5 stars
2 reviews
13 years of experience
Bath, BA2

About: Hi! My name is Alina and I'm a caring, trustworthy, and responsible pet sitter who understands that pets are family. I provide a safe, calm, and loving environment where your pet will receive plenty of attention, affection, and care while you're away. I treat every pet as if they were my own, following their usual routine, including feeding schedules, walks, playtime, medication (if needed), and lots of cuddles. I know how important it is to keep owners updated, so I'll send regular photos and messages to give you peace of mind. Whether your pet needs overnight boarding, daytime care, or walks, my goal is to make them feel comfortable, happy, and loved. I look forward to meeting you and your furry friend! 🐾 Pet care fits easily into my daily routine because I plan my schedule around the pets I'm looking after. I make sure they receive regular feeding, fresh water, playtime, exercise where appropriate, and plenty of love and attention. I spend most of my time at home, so pets are rarely left alone for long. I enjoy providing a calm, consistent environment where they feel safe, comfortable, and well cared for throughout their stay. I provide calm, loving, and attentive care tailored to each pet's individual needs and routine. In my home, I create a safe, clean, and comfortable environment where pets receive plenty of attention, affection, fresh food and water, and regular playtime. I carefully follow any instructions provided by the owner, including feeding schedules, medication, and any special requirements. When caring for pets in an owner's home, I respect their routine to help them feel secure in their familiar surroundings. I make sure they are fed on time, have clean water, receive exercise or play as needed, keep litter trays or living areas clean, and provide companionship and lots of care. I also send regular updates and photos so owners can feel confident that their pets are happy and well looked after. 🐾

Sitter Profile Image: Coral Jasmine H.
Identity Verified
Coral Jasmine H.
£45
total per day
5.0 out of 5 stars
31 reviews
10 repeat pet owners
7 years of experience
Bath, BA2

I can always rely on Coral, I really couldn’t do without her! She clearly adores Tiggy, which is gorgeous to see.

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Jemma W.
Sitter Profile Image: Danka G.
Identity Verified
Danka G.
£40
total per day
5.0 out of 5 stars
7 reviews
20 years of experience
Bath, BA2

Danka is a Lovely lady, took care of Skye for the day, she sent photos and messages to keep us worry free. Would recommend her for doggy sitting

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Joanna C.
Sitter Profile Image: Ella C.
Identity Verified
Ella C.
£45
total per day
3 years of experience
Bath, BA2

About: Hi, my name’s Ella and I’m based in Bath! I’ve always loved animals and have experience walking and caring for dogs throughout my life. I grew up with dogs, now have two of my own, and have also walked dogs through previous work. I’m confident handling dogs of all sizes, breeds, ages, and individual needs. I also have experience cat sitting and am happy to care for all kinds of animals. I understand that every animal has its own unique personality, routine, needs, and preferences, and I always adapt my care to suit each pet as an individual. I have experience pet sitting and administering medication when required. Your pet’s safety and wellbeing are always my top priority, so I carry out thorough checks after every walk, including checking paws and coats, and making sure they’re happy, comfortable, and hydrated. Whether your pet needs a walk, feeding, companionship while you’re away, or plenty of love and attention, I’ll treat them as if they were my own. My aim is to provide reliable, compassionate care so you can have complete peace of mind while your pet is with me. I’m looking to build a full-time career working with animals, something I’ve always been passionate about. I previously cared for pets alongside my work as a nanny, and I’m now excited to make animal care my full-time profession. I’m based in Bath and am available weekdays and weekends for bookings of any length, whether it’s a one-off visit, regular care, or overnight stays. Services include: * Dog walking * Pet sitting * Cat sitting * Home visits * Overnight stays in your home * Feeding and providing fresh water * Administering medication (if required) * Puppy and senior pet care * Basic grooming, including brushing and wiping muddy paws * Playtime, exercise, and enrichment * Toilet breaks * Cleaning litter trays, cages, hutches, and enclosures * Changing bedding where needed * Following training routines and daily schedules * Regular photo and video updates for owners * Plenty of companionship, cuddles, and one-to-one attention * Caring for small animals, birds, and other pets Every pet is unique, so I always tailor my care to suit their individual personality, routine, and needs. As a dog owner myself, I understand how important it is to find someone you can trust, and I’ll treat every animal with the same love, patience, and care as if they were my own. Your pet’s safety, happiness, and wellbeing are always my top priorities. I have experience caring for anxious and nervous dogs and understand the importance of patience, consistency, and building trust at each pet’s own pace. I have a secure, fenced garden with both grass and patio areas, as well as access to nearby fields for enjoyable walks and exercise. I understand that every animal is unique, with their own personality, routine, and individual needs. I take the time to get to know each pet so I can provide personalised care that helps them feel safe, relaxed, and comfortable. I always follow owners’ instructions carefully and treat every pet as if they were my own.

Sitter Profile Image: Tim A.
Identity Verified
Tim A.
Star Sitter
£39
total per day
5.0 out of 5 stars
35 reviews
9 repeat pet owners
20 years of experience
Bath, BA2

Tim took great care of our doggy. He's back home looking tired and happy. Tim was really easy to communicate with, sent good pictures and kept us up to date throughout the day. Thank you!

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Adam R.
Sitter Profile Image: Shniele S.
Identity Verified
Shniele S.
£29
total per day
5.0 out of 5 stars
42 reviews
10 repeat pet owners
10 years of experience
Bath, BA1

Another great day and service from Shniele, Ralph was feeling a bit uncomfortable and she kept me informed through the day, well looked after!

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Rodrigo C.
Sitter Profile Image: James B.
Identity Verified
James B.
£28
total per day
20 years of experience
Bathampton, BA2

About: I’ve grown up loving animals and in a household full of cats. My family was even specialized in breeding rabbits, guinea pigs, ducks, geese and chicks! I had a lovely Yorkshire terrier, Meggie, for 16 amazing years until 3 years ago. I also regularly dog sit for some of my closest friends on a semi regular basis, so I am used to different types of dogs and needs. I go on walks with them, feed them and play with them. I am comfortable with any special instructions you might have for your loved pet. I have also done long stay house sitting for families with feline members. And I am currently regularly taking care of two kittens for one of my friends as well. I am currently taking a gap year to concentrate on renovating my bungalow, so any animal company is more than a welcome distraction. The main bulk has now been done, so there is nothing dangerous for a pet that would need to stay here. I will make them feel right at home! I’m currently renovating my bungalow, so I can be very flexible and give your pet/s the attention and care they need, as well as have plenty of time for walks and play time. I have a large garden fenced, but it is also currently connected to my driveway, however if this is a problem and I am told in advance, I can make arrangements such as 10m leads. Whilst renovating, the big bulk of things is currently finished, so there is nothing dangerous around the house that will harm the animals.

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The median cost per day for doggy day care in North East Somerset is £25

Dog owners share their Rover experiences - North East Somerset

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5.0 out of 5 stars

All easy to leave my boy with Sophie. I know he will be well taken care of and loved so I makes one of the most stressful things a joy! Thank you so much! Will definitely be using you again soon.

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Robert T.
Doggy Day Care
5.0 out of 5 stars

Simply the best. She’s such a good communicator, sends periodic updates and photos. We felt at ease and reassured that our fur child was happy and well cared for. Thank you! Should we visit Bath again and Francesca is available, I would seek her services unreservedly.

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Kshitija R.
Doggy Day Care
5.0 out of 5 stars

Jessica was absolutely fantastic! This was my first time using both the app and a dog sitter for my puppy, Stella, and she made the whole experience completely stress-free. She sent regular updates and lovely photos throughout the day, so I always knew Stella was happy and well looked after. I wouldn’t hesitate to book with Jessica again and will definitely be using her on a regular basis. Highly recommend!

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Pierre T.
Doggy Day Care
5.0 out of 5 stars

My dogs had a great day at Natalie's place. She communicated well and it was clear the moment we dropped our dogs off that they were going to be well looked after. Would be happy to have our dogs stay again and would recommend to anyone.

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Marjolein G.
Doggy Day Care
5.0 out of 5 stars

I've had Laura as a dog sitter several times now and wouldn't hesitate to recommend her. She's always friendly, responsive, and reliable, which gives me complete peace of mind. Oscar absolutely loves spending time with her and is always happy to see her. She genuinely cares about the dogs she looks after and will always take Oscar on a good long walk when he needs it. It's clear she enjoys what she does, and I know Oscar is in safe and caring hands whenever he's with her. Highly recommended! ⭐⭐⭐⭐⭐

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Shakira M.
Doggy Day Care
5.0 out of 5 stars

I couldn’t recommend Renny more highly. She looked after Leela for the full day and was absolutely wonderful. She has such calm, positive energy, and Leela seemed to really like her, which means a lot, as she can sometimes be reluctant to walk with new people. She followed Leela’s schedule carefully, took her for a lovely long walk, and kept me updated throughout the day with excellent communication. She also left our home spotless. I hadn’t left Leela with a sitter in two years after a previous bad experience, but Renny’s calm manner and professionalism really helped put me at ease. I’m so grateful and would happily book her again.

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Thalia D.
Doggy Day Care
5.0 out of 5 stars

I couldn't be happier with the care provided for my dog. Communication was excellent throughout, with regular updates and photos that gave me complete peace of mind while I was away. It was clear that my dog was treated like part of the family and received plenty of attention, exercise, and affection. He came home happy, relaxed, and clearly well cared for. I would absolutely book again and highly recommend them to anyone looking for a trustworthy and caring dog sitter.

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Shakira M.
Doggy Day Care
5.0 out of 5 stars

My boy Felix had a great day today Gizem! I was kept up to date through the entire day and he was so happy he didn’t want to leave! Thank you so much for accepting at such short notice and you were incredible with him. Thank you 🙏

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Robert T.
Doggy Day Care
5.0 out of 5 stars

Oscar has really built a bond with Ecrin and is happy to see her every time. Reliable, responsive, lots of care and regular communication with Ecrin. I would highly recommend.

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Shakira M.
Doggy Day Care
5.0 out of 5 stars

Liz was a dream with our little boy from start to finish. Monty took a great liking to her right away and we knew he was in very safe hands. He went on plenty of walks between April showers and we loved seeing all the photos of what he got up to. I would not hesitate to recommend Liz and I’m sure Monty will very much look forward to seeing her again, as will we!

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Katie Elizabeth G.
Doggy Day Care
5.0 out of 5 stars

Brigtte is a lovely dog sitter. We used her for a one off when visiting Bath for a family visit where we could not take a dog. She was very friendly, great communication and my puppy had a wonderful dog walk and day with her.

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Jenny S.
Doggy Day Care
5.0 out of 5 stars

Reggie was happy with Beth, she followed our care instructions for him, we felt very confident that he was well looked after. Would definitely use her again.

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Florence V.
Doggy Day Care
5.0 out of 5 stars

Dino was so happy being with Natalie for daycare, thank Natalie for having him! Would absolutely have him stay with her again. Communication was brilliant, pick off and drop off was so easy, her own dogs are really lovely and gentle and Dino had a great time!

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Sophie H.
Doggy Day Care
5.0 out of 5 stars

Nadia was really kind and caring! Attentive and responsive, and ruffles clearly enjoyed her time with her.

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Mira A.
Doggy Day Care
5.0 out of 5 stars

Carlotta was really kind and the dogs clearly loved their time with her! She was very attentive of instructions and responsive. Thank you!

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Mira A.
Doggy Day Care
5.0 out of 5 stars

Faye and Bradley were brilliant and our dog was so happy with them. We’re sure every dog would be so well cared for with them. Thanks guys

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Laurence P.
Doggy Day Care
5.0 out of 5 stars

Abigail is lovely and took such good care of Enzo, updating me with photos and videos as well as a link to his walks which was unexpected and very nice to see. She was also very accommodating with a change to the drop off and collection times plus she has a very sweet dog of her own. Highly recommended.

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Francesco K.
Doggy Day Care
5.0 out of 5 stars

Laura was a wonderful carer, very accommodating and flexible with our puppy’s stay, and always quick to respond. She was a pleasure to meet during the day and treated our puppy great. We felt completely at ease knowing our pup was in great hands

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Santiago D.
Doggy Day Care
5.0 out of 5 stars

Carrie was fantastic. Very friendly and caring, really reliable, sent lovely photos and updates throughout the day and Tiger was very happy. Thank you so much Carrie!

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Rebecca W.
Doggy Day Care
5.0 out of 5 stars

Always happy to take the pups last minute which is extremely helpful! Thank you for your kindness as usual :)

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Mira A.
Doggy Day Care
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Meet local sitters who will treat your dogs like family

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Popular requests for doggy day care - North East Somerset

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Sitters in North East Somerset average 3
repeat doggy day care pet owners

FAQs for Doggy Day Care - North East Somerset

Frequently asked questions about Rover

The average cost for Doggy Day Care in North East Somerset on Rover is £33.35 per day (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Doggy Day Care easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Doggy Day Care. For more information on service fees, click here .

There are 1,556 sitters on Rover for Doggy Day Care in North East Somerset. About 86% of North East Somerset sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Sitters on Rover can offer flexible scheduling, so you can coordinate times that work best for you and your pet—whether that’s early drop-off or later collection to match your North East Somerset commute.

If your schedule changes, it’s best to let your sitter know through the app as early as possible. Many sitters can adjust collection and drop-off times when needed.

Your dog’s first day care experience is a big milestone! To help your pup settle in comfortably, we recommend:

  • Food and treats portioned for the day, with feeding instructions
  • Your dog's lead and collar (ensure tags are up-to-date)
  • Any seasonal gear, such as paw-safe wax for winter or a cooling vest for the summer
  • Medication, if applicable, with clear dosage notes
  • Any special care instructions or training tips to help your sitter provide the most personalised care possible

Tip: Upload this information directly through the Rover app before drop-off. The more context you provide, the better your sitter can tailor the day to your dog.

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in South West England may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .

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