Pet Sitting Derby

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 223
pet owners in Derby have booked pet sitting

Derby, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Amber C.
Identity Verified
Amber C.
£9
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
3 years of experience
Derby, DE1

About: What sets me apart is my combination of hands-on pet care experience and professional veterinary training. I have my own two dogs, and my boyfriend has four, so I’m very comfortable caring for multiple dogs with different personalities, routines, and needs. I’m currently studying for a Bachelor of Science degree in Veterinary Nursing, which means I’m constantly expanding my knowledge of animal health, behaviour, and wellbeing. I’ve also completed my placement year in a veterinary emergency hospital, where I cared for hundreds of cats and dogs of all ages, breeds, and medical needs. This experience has given me the confidence to recognise signs of illness, provide attentive care, and handle pets that may need extra support. Alongside my studies, I’ve provided pet sitting and dog walking services for several owners, including staying in clients’ homes to ensure their pets remain comfortable and settled in their usual environment. Above all, I genuinely love animals and treat every pet as if they were my own. I’m reliable, caring, and have my own car, allowing me to travel and provide flexible care in your local area. I’m at university so on my days off, I’d love to have the time to spend with your doggies. My availability will change depending on my personal schedule so check when i’m available! Your pet's safety, happiness, and routine are my top priorities. I always take the time to get to know each pet's individual needs, including their feeding schedule, exercise routine, medication requirements, and any special preferences. I provide plenty of love, attention, playtime, and companionship to help your pets feel relaxed and comfortable while you're away. As a Veterinary Nursing student with experience working in a veterinary emergency hospital, I'm confident caring for pets of all ages, breeds, and needs, and I'm able to recognise if something isn't quite right. When caring for pets in your home, I treat both your pets and your property with the utmost respect, keeping you updated with regular messages and photos for peace of mind. My goal is to ensure your pets feel safe, loved, and cared for as if they were my own. 🐾

Sitter Profile Image: Maria Elena L.
Identity Verified
Maria Elena L.
Star Sitter
£17
total per visit
5.0 out of 5 stars
29 reviews
6 repeat pet owners
8 years of experience
Littleover, DE23

5 stars isn’t enough for Maria. She has helped so much not just in looking after our cat Lilly, but also helping us better care for her. Lilly certainly gave a sterling review from her time with Maria!

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Jonathan B.
Sitter Profile Image: Nikolett S.
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Nikolett S.
Star Sitter
£17
total per visit
5.0 out of 5 stars
21 reviews
7 repeat pet owners
25 years of experience
Derby, DE22

Excellent sitter, gave me a great peace of mind when we went away for the weekend. My cats were very well looked after and really liked you ❤️ will definitely re book again for our September week away holiday 🙏 thankyou again! Really enjoyed the updates and playful pictures.

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Lindsey M.
Sitter Profile Image: Tracy B.
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Tracy B.
£14
total per visit
5.0 out of 5 stars
2 reviews
30 years of experience
Derby, DE1

About: I love to be around pets dogs cats I love them equally. I love to learn about the personality of pets and bring out the best in them in a calm caring way I love pets to be comfortable around me I'm reliable and friendly I will always put your fur babies first I don't think you can spoil a pet they are there for the good days and will always return the love you give to them I have looked after family dogs & cats for many years I prefer to petsit in pets home I don't mind pets on the bed I am a firm & friendly pet owner I have 1 sml dog (Cairn terrier x king Charles) 3 indoor cats and 1 outdoor cat I am very trustworthy I work with SEN children and have a full DBS I work part time and can choose my hours to fit in around your requirements I can call for daily walks and of course cuddles I am fit & active I can administer meds give a great bath and let pets decide how much fussing they need I look after pet in their own home causing less stress to pet I like to keep to pets daily routine I'm a avid walker so give company and exercise whatever suits your individual pet

Sitter Profile Image: Sara R.
Identity Verified
Sara R.
£12
total per visit
5 years of experience
Derby, DE21

About: I have been around dogs for most of my life. I currently own a German Shepherd, Sajrus, who is the light of my world. I have trained him myself to perform some simple tricks like laying his face on my hand or walking between my legs. He has long hair so I’ve also got great experience with brushing and dealing with the lovely hair left all over my clothes (note I am not a professional dog groomer). Sajrus is also a dog with a good few allergies, which he receives medication for daily (pills), giving me some good experience on giving pets their medication. I also have experience with taking care of a range of different sized dogs, from Amstaff dogs too French bulldogs. Though I do not have as much experience with cats, as I've never owned one, I’ve been around a range of different cats owned by my friends or family, some more skiddish and some more feisty. I’m patient and more than willing to take time to get to know your pet and how i can make them feel comfortable and happy, ensuring you have nothing to worry about.:) I’m also Polish and fluent in both polish and English so if your pet (like mine) doesn’t respond to commands in English but may in the latter, I am able to provide. Im currently on break so im available most days and nights of the week, including weekends, up until the 5TH of SEPTEMBER. So im more than open for any arrangements throughout the whole week, as well as any last minute arrangements PS. Please be aware however that I may not be able to offer last minute arrangements for curtain services as well as reactive or overly aggressive dogs, though I am always open for discussion. Everything is explained below and in the *know in advance about your pets* section of my profile The amount of drop ins or dog walks I can provide a day may vary on the distance between residences, this can be discussed during the booking. If you plan on boarding your pup or joining our doggy day care, I will REQUIRE that all dogs that are to be present are to meet up and interact before hand, so that you and I have the piece of mind knowing that the dogs get along. I am only be able to provide pick up and drop offs for dogs in boarding or doggy day care if you live a 30 to 40 minutes max away by foot from my house as I do not have a liscence. This is also because, depending on the weather I wouldn't want the pup to struggle in the heat/cold or tear/scrape their paw pads from walking on the asfalt for too long, as many paths don't have a lot of green patches the dog can walk on to prevent this. I am open to discussing any different arrangements and prices you may have in mind. Please message about availability if you have a curtain day and time in mind, as I am generally free every day till the 5TH of SEPTEMBER but may have some appointments I have to attend during the day. Please contact me with any questions.:) I have a lovely German shepherd which I take on long walks, feed, groom, play with, train and administer medication too. We often go over his training/tricks or do some sniff searching (looking for hidden toys) to tire him out not only physically but also mentally. He is a larger dog (41kg), but overall I’m quite capable of keeping control of him on leash ,even if he sees a leaf flying by and decides it’s his personal mission to catch it. While your pet is under my care, I will treat them as if they are my own, and so follow the same principles I do with my dog, ensuring that we all have a good time. If you would like I can even try teaching your pups some simple, fun tricks that I had taught mine. Note, however, their is no guarantee that they will , as each dog is different and differently motivated. I am not a profesional trainer, just someone who has a simple understanding of teaching dogs, and a willing, food motivated, German shepherd. When the heat isn’t smouldering we spend a lot of time together in our garden, playing fetch and running around, there are also quite a few places in the garden providing shade and a cool place to rest. The park that is a 5min walk from the house also provides a good amount of space for running and playing, as well as shade provided by the trees, so that even on hot days walks can be enjoyed. The patio also allows for comfortable night sits, allowing the dog to cool off in the cold night air, from a long day.

Sitter Profile Image: Jazmin C.
Identity Verified
Jazmin C.
£12
total per visit
5.0 out of 5 stars
2 reviews
7 years of experience
Derby, DE23

About: I’ve always loved caring for dogs and have experience looking after my own dog as well as regularly caring for family / friends dogs. I’ve also had the opportunity to look after a dog through Rover, which gave me experience caring for someone else’s pet and making sure they felt safe, happy and comfortable. I’m reliable, caring and attentive, and I understand that every dog has their own personality, routine and needs. I’ll always make sure your dog gets plenty of attention, care and affection while they’re with me. I work full-time during the week, but I’m available for evening walks and drop-in visits after 6pm. I have full availability at weekends and can also offer overnight boarding from Friday through to Sunday. I have a fenced garden for your dog to run around and have plenty of space. It is also a smoke free home / child free and I do not currently have any other pets.

Sitter Profile Image: Tanya W.
Identity Verified
Tanya W.
£13
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
1 year of experience
Derby, DE21

Tanya is the perfect cat sitter! Kinda obsessed with her feline clients, of which we have two, who also rather liked her 😻😻 She followed instructions to the letter and beyond stating to play and take photos to send to us. We can definitely recommend her services as a kind and caring sitter. 🤗🙏🏼

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Elaine C.
Sitter Profile Image: Natalie B.
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Natalie B.
Star Sitter
£16
total per visit
5.0 out of 5 stars
35 reviews
11 repeat pet owners
14 years of experience
Derby, DE73

Natalie was lovely. We had a meet and greet visit to get to know my cats and for me to meet her and explain a few things. I found her trustworthy, understood and reliable. Definitely use her services again. Thank you 🙏

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Dee A.
Sitter Profile Image: Tammin C.
Identity Verified
Tammin C.
£13
total per visit
22 years of experience
Chaddesden, DE21

About: I have always been around dogs since I was born. I am well educated on how to recognise what a dog needs and how to care for them. As well as looking after my own dogs, I began frequently taking on pet-sitting jobs for my neighbours when I became old enough. I also participated in helping dogs train for agility competitions. I also have a lot of experience with having owned rats, rabbits and guinea pigs. I graduated university last year with a BSc in Psychology with Criminology, and I am hoping to use Rover to gain further experience with animals in a professional setting with plans that I will become a Clinical Animal Behaviourist in the future (after funding and completing my Level 7 qualification). I am likely free to look after your furry friend any time! I have a Level 3 CPD Accredited qualification for Animal First Aid and CPR, as well as an Enhanced DBS check, making me a reliable and safe option to choose when looking after your pets. I am also fully insured, and will listen and tend to any specific needs you may have for your animals when visiting your home to pet sit, do home visits or to take them on dog walks. They will always have all of my attention and love.

Sitter Profile Image: Steven W.
Identity Verified
Steven W.
£17
total per visit
5.0 out of 5 stars
23 reviews
5 repeat pet owners
50 years of experience
Derby, DE21

Steven was great with chilli ! Did more than I asked and kept me up to date throughout! Thanks again!

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Amber C.
Sitter Profile Image: Ashleigh L.
Identity Verified
Ashleigh L.
£12
total per visit
6 years of experience
Derby, DE1

About: I’ve grown up with dogs my whole life — sharing my childhood with our two family dogs, and regularly hosting visiting dogs at our home. I also regularly care for my friends’ four Chihuahuas, so I’m confident looking after dogs of all sizes, including multiple pets. I’m patient, loving, and always treat every dog like my own! work full-time during the week, so I’m available: ✅ Saturday evenings ✅ All day Sunday ✅ All day Monday Perfect for covering your weekend and short-break pet care needs! I’m happy to be flexible where I can — just send me a message to check dates 😊 Safe, comfortable stay for your pet I have a spacious one-bedroom flat, with a large grassy park nearby for play and walks. No private garden, but I take dogs out regularly for exercise and toilet breaks — your pet’s safety and happiness always come first!

Sitter Profile Image: nidhi n.
Identity Verified
nidhi n.
£17
total per visit
15 years of experience
Derby, DE21

About: I've grown up and been with dogs my entire life. Whether puppies, adult dogs or even oldies. I love dogs so much, just being around them makes me happy and I love caring for them. I will look after your dog like my own. Because I rescued my own dog, I have a deep understanding of canine body language, patience, and the unique needs of dogs who might be a bit shy, anxious, or slow to warm up to new people. Your dog’s safety and emotional comfort are my absolute top priorities. ​I work part-time, which means I have a highly flexible schedule and plenty of room to take breaks for lunchtime walks, toilet breaks, and structured play. I love being active and exploring local parks around Derby, especially Chad and Oakwood area but I am equally happy providing quiet, gentle company for dogs who prefer to take things slow. ​My Experience & Approach ​Rescue Ready: Highly experienced with rescue dog quirks, anxious behaviors, and positive-reinforcement techniques. ​Working from Home: Your dog will have constant supervision, routine, and a calm environment. ​Tailored Care: Whether your dog needs a high-energy sniffari walk or just a gentle stretch and some garden play, I adapt entirely to their pace. ​I look forward to meeting you and your furry best friend for a chat beforehand! Because I know that every dog is different, some want space, some want cuddles, some love playing, I will adapt my approach as per your dog's personality and liking. I'm currently part time work from home so can accommodate your dog’s schedule whether that's for a walk or drop ins or house sitting. I take care of my lovely rescue every day and she's a demanding girl so I know how to care for dogs who have lots of personality. I am fully insured for my services. I'm also enhanced DBS checked as I work with young people and am first aid trained so can support with any needs of your dog. For house sitting, I will care for your dog completely and will also take care of any house stuff like bins etc in case they need going out. I will keep to their schedules and give lots of love, play and fuss so they never feel not cared for.

Sitter Profile Image: Jong Yu C.
Identity Verified
Jong Yu C.
£14
total per visit
5.0 out of 5 stars
24 reviews
5 repeat pet owners
9 years of experience
Derby, DE1

Jerry and Jess were great! We have a 4 month old kitten which required extra attention while we were away. They were very attentive and went above and beyond to keep our kitten happy and healthy. They also provided lots of updates during their visits. Would definitely recommend and book them in the future.

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Kristina V.
Sitter Profile Image: Elizabeth R.
Identity Verified
Elizabeth R.
Star Sitter
£14
total per visit
5.0 out of 5 stars
19 reviews
9 repeat pet owners
15 years of experience
Derby, DE21

Elizabeth was wonderful with Mickey, she’s very organised and setting the days and time up was incredibly easy! She was great with our dog even with his bounciness. Thank you for looking after Mickey and we would definitely recommend Elizabeth for house sitting 😊

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Eve M.
Sitter Profile Image: Nat G.
Identity Verified
Nat G.
£10
total per visit
5.0 out of 5 stars
6 reviews
10 years of experience
Derby, DE1

About: I've taken care of pets since I was a small child. I grew up on a farm in the Peak District and was always surrounded by animals and nature. As an adult I have taken care of family dogs and cats when they have gone on vacation. I am teacher however during the school holidays I am not working and have availability to look after your pets. I have this flexibility to walk your dog or spend time playing and keeping your pet company. Please note that if you are booking to board on a weekend during term time, the Friday drop off will need to be after 4:30pm. And Sunday pick up will to be before 9pm. I have a high fenced garden, I don't have any pets currently living with me at home. My home is suitable for pets and all this not suitable will be locked away. The safety of your pet is my priority.

Sitter Profile Image: Holly L.
Identity Verified
Holly L.
£17
total per visit
4.9 out of 5 stars
21 reviews
8 repeat pet owners
10 years of experience
Derby, DE22

Holly l did home visits with our two cats for a week while we were away. She visited them every day and took time to not only feed them but to spend time with them socialising. She kept us updated with daily photos and also offered to water plants and feed our fish. She was very attentive , friendly and always responded quickly to any communications . We would definitely ask Holly to look after our cats again.

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Shula D.
Sitter Profile Image: Christine C.
Identity Verified
Christine C.
£16
total per visit
5.0 out of 5 stars
2 reviews
5 years of experience
Derby, DE23

About: I currently have a 9 month old lab at home self training and a daughter who also helps with this and also loves dogs too Because we already own a dog we incorporate things such as a daily walk can be up to 3 a day or less if needed , we also take time in our day to advocate for his or hers needs such as interactive play ,enrichment and fulfilment activities that can suit certain breeds while also offering appropriate amount of rest and down time If the customers pet is boarding will will provide adequate care and time for the animal while also providing a place to sleep and rest and stuff to do ,if we are walking your dog depending on the dogs age and abilities we will suit a walk around them to keep them safe and happy

Sitter Profile Image: Daniel Luke H.
Identity Verified
Daniel Luke H.
£17
total per visit
5.0 out of 5 stars
13 reviews
4 repeat pet owners
15 years of experience
Derby, DE22

Daniel took great care of George and Mabel; we met up beforehand and he asked questions about them to ensure their needs were met. Would definitely recommend!

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Anna L.
Sitter Profile Image: eve m.
Identity Verified
eve m.
£19
total per visit
5.0 out of 5 stars
14 reviews
3 repeat pet owners
5 years of experience
Derby, DE1

Eve was very good and understanding. Have booked in to commence.

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Harjindar H.
Sitter Profile Image: Nicole A.
Identity Verified
Nicole A.
£17
total per visit
12 years of experience
derby, DE23

About: I’ve always had animals in my life, since I was a kid; dogs, cats, and even exotics. I love being around them and truly understand their needs, routines, and little quirks. Because I travel a lot and live on my own, I can’t have my own pets right now. That means I can give 100% of my time and attention to yours, treating them like family. By the way, I’m a qualified vet—so your furry (or scaly!) friends are in safe, caring hands♥️✨ I work four days per week from 9 am to 6:00 pm, with weekends off. During working days, I am available for morning and evening care, and I can also use my break to check on or walk your dog if needed. On weekends, I have full availability and can stay with your pet, providing more consistent care, companionship, and attention. I don’t have pets of my own, so your pet will feel right at home with me and get all my attention and affection. They’re more than welcome on the sofa and bed, and I’m happy for them to sleep with me if that’s what they’re used to. I don’t have a garden, but there’s a park right in front of my home where I can take them for regular walks and fresh air. My home is very safe for cats, with no open windows and secure balconies. I always try to create a calm, cosy environment where pets can relax, feel safe, and be treated like part of the family.

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The median cost per Visit for pet sitting in Derby is £12

Pet owners share their Rover experiences - Derby

1 / 1
5.0 out of 5 stars

Both cats healthy, happy and well fed after our break. Maisie kept us well informed on their status throughout.

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Geoff H.
Drop-In Visits
5.0 out of 5 stars

Mikki was very pleasant and communicated clearly. She sent regular pet updates, and jumped in to help with two pets that she was not booked to look after when our hamster-and-snake sitter let us down! She also brought food herself to give to a stray cat that we help feed locally. She couldn't have been more helpful, and I felt that our pets were really well looked after.

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Kay T.
Drop-In Visits
5.0 out of 5 stars

We are super happy with Jenny and her cat-sitting. I loved seeing all the pictures and videos and reading all the updates about my cats when we were away. Jenny left the place clean and tidy, and both cats seemed well cared for when we returned. We will definitely get Jenny for our next trip too! :)

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Andrea W.
Drop-In Visits
5.0 out of 5 stars

Fabulous as ever. Very happy cat who obviously had lots of treats and fuss whilst we were away. Love the updates we get.

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Terrie B.
Drop-In Visits
5.0 out of 5 stars

Nikolett has been incredible! She sent us lots of pics of our cats; including a very happy picture of our cat who is quite shy. Would definitely book her again!

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Kate H.
Drop-In Visits
5.0 out of 5 stars

Steven was great with chilli ! Did more than I asked and kept me up to date throughout! Thanks again!

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Amber C.
Drop-In Visits
5.0 out of 5 stars

Erin took wonderful care of my dog, Lucky. It was clear that my dog was well looked after, happy, and comfortable. I really appreciated her kindness, reliability, and genuine care. I would happily recommend her to anyone looking for a trustworthy dog sitter!

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Raul Sebastian P.
Drop-In Visits
5.0 out of 5 stars

My cats were so well looked after they didn't seem to have missed us at all! Even our little girl who hates strangers or regular guests warmed up to Kerry instantly! I couldn't ask for more!

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Gee G.
Drop-In Visits
5.0 out of 5 stars

Isobel is great with Cookie. She is caring and friendly and Cookie loves her. I had no worries knowing that she is in good hands with Isobel. I will definitely ask Isobel to visit Cookie again when needed in the future (if she is able). She has looked after Cookie for 2 of our trips away. She is great :)

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Gurminder K.
Drop-In Visits
5.0 out of 5 stars

Maria was amazing with the drop in visit for Maxwell taking into consideration the warm weather to adapt the visit. We came back to a very happy pup, he very much enjoyed the treat Maria brought him! Couldn't ask for a better sitter 😊

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Jennifer C.
Drop-In Visits
5.0 out of 5 stars

Was very happy to have Daniel come and look after Phoebe, he kept us up to date with photos and messages. Will definitely book Daniel next time we go away.

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Kyly R.
Drop-In Visits
5.0 out of 5 stars

Natalie is super friendly, popped over ahead of the visits as this is the first time she’s looked after our cat. Arrived when she agreed she would, and made sure to send over photos upon the visits. Will definitely be using again! Thank you so much 😊

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Emily C.
Drop-In Visits
5.0 out of 5 stars

It was our first time having drop in visits but Smudge was happy to see Tianya. The updates she provided showed how happy he was and it was great to see so many photos while we were away.

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John B.
Drop-In Visits
5.0 out of 5 stars

Katie really helped us out at short notice. Jas appeared tp be having the best week with daily visits from her friend Katie. Thanks again for yiur help especially at suchbshirt notice.

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Nicola B.
Drop-In Visits
5.0 out of 5 stars

Weiwei was great to have to look after Totoro! She was respectful of our home and Totoro loved the interaction, petting and playtime. Her report cards were informative and put our mind at ease whilst away. Thank you so much, Weiwei!

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Mariam S.
Drop-In Visits
5.0 out of 5 stars

Tasha was a great sitter and my cat Lilith got on really well with her! She was very communicative beforehand and sent loads of pictures. I would highly recommend Tasha and I would book her again to drop-in on Lilith.

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Amy D.
Drop-In Visits
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Popular requests for pet sitting - Derby

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Sitters in Derby average 2
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FAQs for Drop-In Visits - Derby

Frequently asked questions about Rover

The average cost for Pet Sitting in Derby on Rover is £14.95 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 2,760 sitters on Rover for Pet Sitting in Derby. About 86% of Derby sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 2,760 sitters on Rover offering Pet Sitting across Derby. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Derby pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Derby choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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