Doggy Day Care Crawley

Doggy day care at your dog sitter’s home – morning drop-off, evening pick-up

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Over 256
pet owners in Crawley have booked doggy day care

Crawley, Find top-rated doggy day care

Prices are estimates per day for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Fatima Andreia S.
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Fatima Andreia S.
Star Sitter
£28
total per day
4.9 out of 5 stars
13 reviews
4 repeat pet owners
15 years of experience
Crawley, RH11

As always Bean had a great time! I feel very safe leaving Bean with Fatima and her family. I know they'll love him like their own and he will receive best care.

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Maria K.
Sitter Profile Image: Lucy N.
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Lucy N.
Star Sitter
£28
total per day
5.0 out of 5 stars
76 reviews
36 repeat pet owners
20 years of experience
West Sussex, RH11

Lucy is great with Olive, she understood her needs as she is a bit quirky, and she was very happy spending time there :-) we have booked up again

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Stacey F.
Sitter Profile Image: Jason W.
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Jason W.
£28
total per day
5.0 out of 5 stars
14 reviews
3 repeat pet owners
6 years of experience
Crawley, RH10

Jason and Jess were perfect for day care for our toy poodle. They were quick to respond initially and Milo had a great time with them. Everything went to plan and they gave us regular updates. We can’t thank them enough for giving Milo a fun and safe environment while we were away!

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Fiona G.
Sitter Profile Image: Candi M.
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Candi M.
Star Sitter
£28
total per day
5.0 out of 5 stars
225 reviews
60 repeat pet owners
30 years of experience
Crawley, RH11

Candi was absolutely amazing with our little Mitsu. She sent lots of photos of our boy who was clearly having a time of his life! We felt really reassured and comfortable knowing that such a lovely person was looking after our fur baby. Will highly recommend her! I can confidently say we have found a reliable person to look after our boy whenever we are away !

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Barbie
Sitter Profile Image: Sant-elize B.
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Sant-elize B.
£33
total per day
5.0 out of 5 stars
3 reviews
2 repeat pet owners
10 years of experience
Crawley, RH10

Really quick response, lovely couple and house, and Chewie had a good day and came home happy and calm

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Emily R.
Sitter Profile Image: Samantha J.
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Samantha J.
£22
total per day
5.0 out of 5 stars
2 reviews
16 years of experience
Crawley, RH10

About: I have had doggies most of my life, they are my world, my children. I currently have 2 wonderful special rescue's Aspin and Odi. I have looked after many doggies since i have had them and haven't had any problems at all, as i have baby gates and experience with slow gentle introduction so all fluffs are safe and happy. My garden is large and beautiful, with trees and bushes to get lost in dig and have mad zoomies. I have a pool that they can dip into when it gets warm. There is 2 lovely large fields within walking distance and the beautiful Tilgate Park and forest which we use often. From the time you drop them off to when you pick them up, they will be showered with kisses and cuddles, they will be allowed to have sofa cuddles and snuggles at night in bed. I will send you lots of pictures and videos while your away to make you smile, they will be part of our family, staying in a calm quiet space. The doggies are i hope to hear from you. I work from home so I will always be with your beloved animal. ♥️ if I do go out it would be for very small amount of time or they will be accompanying me but I will generally clear my schedule when I have an animal come to stay My garden is large and very established lots of adventures to be had. Fields and parks are very local so lots to sniff and explore.

Sitter Profile Image: Felicitas A.
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Felicitas A.
£39
total per day
5.0 out of 5 stars
38 reviews
15 repeat pet owners
5 years of experience
West Sussex, RH10

We were vey grateful that Felicitas helped us out at short notice by looking after Cassie, our dog, at our house while we were out for the day. Cassie is quite shy and nervous but Felicitas was very skilfull at calming her and when we got back they were best friends! I highly recommend Felicitas to anyone needing a dog sitter.

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Gerry W.
Sitter Profile Image: Daria H.
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Daria H.
£28
total per day
5.0 out of 5 stars
40 reviews
12 repeat pet owners
25 years of experience
CRAWLEY, RH10

We have recently found Daria to take our dog, Daisy, regularly once a week and I’m so pleased that we have. Daisy is always welcomed warmly at the door and Daria has shown so much patience for her nervous temperament. She is sure to send through regular photos of Daisy’s day which is really reassuring to receive. I would highly recommend to anyone in the local area. Thank you Daria !

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Lucy T.
Sitter Profile Image: Bronn K.
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Bronn K.
Star Sitter
£29
total per day
5.0 out of 5 stars
51 reviews
28 repeat pet owners
25 years of experience
Crawley, RH11

This was our first time leaving our puppy with a sitter and we were very pleased with Bronn, she was friendly and welcoming. We will surely book her again next time.

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Martyn B.
Sitter Profile Image: Safae Amanda W.
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Safae Amanda W.
£39
total per day
5.0 out of 5 stars
2 reviews
14 years of experience
Crawley, RH11

About: I’ve always been around animals and genuinely love caring for them. I have experience looking after both dogs and cats, including walking dogs of different sizes and temperaments, and providing calm, attentive care for cats in their own homes or in my own home. I understand that every pet has their own personality and routine, so I always take the time to get to know them and make sure they feel comfortable and safe. Whether it’s an energetic walk, a relaxed visit, or just keeping them company, I treat every pet as if they were my own. I’m reliable, patient, and attentive to detail, and I’ll always keep you updated with messages and photos so you know your pet is happy and well cared for. Pet care fits naturally into my daily routine as I work from home and part-time, so I’m able to give pets plenty of attention throughout the day. Dogs in my care won’t be left alone and will enjoy regular walks, playtime, and a consistent routine. I have children who are at school during the week, and they are gentle and used to being around animals. For pets that are comfortable with children, they’ll receive plenty of love and attention in a family environment. I also have a secure, fenced garden where dogs can safely relax and play. If your dog or cat prefers to stay in their own home, I’m more than happy to offer drop-in visits for feeding, playtime, and companionship, ensuring they feel comfortable and cared for in their familiar surroundings. I care for every pet as if they were my own, making sure they feel safe, comfortable, and well looked after at all times. I follow each pet’s usual routine as closely as possible, including feeding times, walks, play, and any specific care instructions, so they experience as little disruption as possible. Before any booking, I like to arrange a meet and greet so I can get to know you and your pet, understand their personality, likes, dislikes, and any special requirements. This also gives you the chance to feel confident and comfortable with me. In your home, I make sure your pet feels relaxed in their familiar environment, providing companionship, playtime, and lots of attention while respecting their space. In my home, pets are welcomed into a calm, safe, and loving environment where they’ll be supervised and included as part of the household. I’m attentive to each pet’s needs and behaviour, whether they’re energetic and playful or more shy and independent, and I always prioritise their comfort, safety, and happiness.

Sitter Profile Image: Elizabeth B.
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Elizabeth B.
£28
total per day
1 year of experience
Crawley, RH10

About: Over the years, I’ve gained valuable experience caring for pets by looking after my friends’ animals while they were on holiday and by house-sitting my friends’ parents’ two cats. These opportunities have not only deepened my love for animals but have also taught me the essentials of pet care, from maintaining feeding schedules to providing playful engagement and ensuring a clean and safe environment. My hands-on experience has equipped me with the knowledge and skills necessary to provide excellent care and companionship to pets, making me a reliable choice for anyone seeking a devoted caretaker. My flexible work-from-home schedule allows me to be highly available and attentive to the needs of the pets I care for. I am typically free during weekdays and can easily adapt to the specific routines that your pets may require, ensuring they receive consistent care and companionship. This flexibility also enables me to provide frequent updates to you about your pet’s day, giving you peace of mind while you’re away. Ensuring the safety and well-being of your pets is my top priority. I have cultivated a secure and nurturing environment in my home, where your pet will be treated with care and respect. I adhere strictly to safety protocols, including secure handling and constant supervision, to prevent any incidents. Trust is fundamental in my service, and I am committed to maintaining open communication with you, providing regular updates and photos, if requested, to reassure you that your pet is happy, healthy, and safe in my care.

Sitter Profile Image: Taleb H.
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Taleb H.
£28
total per day
5.0 out of 5 stars
230 reviews
64 repeat pet owners
15 years of experience
Crawley, RH11

T was fantastic looking after Rex for the day. His first stay with him. He knows so much about dogs & tricks (which we’ve taken away with us). Highly recommended and got video updates on the walks & playing fetch. Super! Well will be in touch with future doggy needs. Thanks T.

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Jade C.
Sitter Profile Image: Pitchaya C.
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Pitchaya C.
Star Sitter
£36
total per day
5.0 out of 5 stars
73 reviews
28 repeat pet owners
14 years of experience
Surrey, RH6

Pitch is simply the best on the platform. She made us feel relaxed and comfortable when we had to ask for our Mira’s last minute daycare. She is warm and friendly - so is Bacon and the other lovely dogs in her care. Our Mira looked so happy and content, I think she wishes she’d stay longer! While we were away, Pitch sent us a lot of photos and videos to keep you updated. We highly appreciated that and we truly admire her for ensuring we knew what was going on and Mira was having a whale of a time ❤️ You can clearly see the love and care Pitch has for every dog that comes her way. She is a gem to find on Rover and I highly recommend choosing her and her lovely family to care for your fur baby. They are in her most capable and loving hands. She provides daycare like no other. We will definitely choose Pitch and Bacon again and again. See you soon Pitch and Bacon ! X

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Cheruby G.
Sitter Profile Image: Rachel G.
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Rachel G.
£27
total per day
5.0 out of 5 stars
11 reviews
3 repeat pet owners
15 years of experience
Crawley, RH10

Amazing! Another wonderful day of doggy daycare under the caring wings of Rachel. Our Mira couldn’t wait to see her and Quin when we got to her place. They spent a great time playing and going on a hike. It is so wonderful to see our Mira have fun with Rachel and her lovely family. We were always updated thru photos and messages of what they were up to. We found the best doggy daycare Maidenbower has to offer. We will always trust Rachel for our daycare needs. Thank you so much Rachel! You are a treasure ❤️

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Cheruby G.
Sitter Profile Image: Sonya B.
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Sonya B.
£23
total per day
5.0 out of 5 stars
3 reviews
1 repeat pet owner
30 years of experience
Horley, RH6

About: I've been an animal lover my whole life and have shared my home with all sorts of pets over the years, including a Cocker Spaniel, cats, hamsters and tortoises. Caring for animals has always come naturally to me, and I understand how important it is for dogs to feel safe, settled and loved while they're away from their owners. Whether it's sticking to a familiar routine or just plenty of cuddles, I'll always treat your dog as if they were one of my own. I have a five-year-old Cockerpoo called Daisy, who weighs around 10kg. She's wonderfully friendly and brilliant with other dogs — there's nothing she loves more than heading to the park for a walk with her doggy friends, so she'd be lovely company for any pup coming to stay.. I offer both doggy day care and overnight boarding for small to medium dogs (up to 10kg). I am happy to follow your dog's usual routine and send you regular updates, so you can relax and enjoy your time away knowing they're in safe, loving hands. Pet care fits very naturally into my daily and weekly routine because I work from home, which gives me a high level of flexibility and availability throughout the day. On a daily basis, I’m able to build pet care into my normal schedule without any disruption. During the working day, I’m present for regular check-ins and reassurance, short play sessions or quick walks, monitoring behaviour, health, and comfort, maintaining feeding schedules or giving medication if needed. Your dog's safety and happiness will always come first. I only look after small to medium dogs up to 10kg, which keeps playtime gentle and nicely matched, and I am very happy to follow any instructions you have around food, medication or little habits so your dog feels right at home. My home is a calm and friendly place where dogs are treated as one of the family rather than just a guest. Your dog will have plenty of cosy spots to relax in, lots of company from my friendly Cockerpoo Daisy, and regular walks to the local park for some fresh air and a good sniff about. I know it can be hard leaving your dog with someone new, so I’ll send you plenty of photos and updates while they're with me. You can head off knowing they're safe, settled and thoroughly spoiled until you're back together.

Sitter Profile Image: Sophie T.
Identity Verified
Sophie T.
£28
total per day
4 years of experience
Crawley, RH10

About: Hi, I’m Sophie! I’ve been pet sitting through an established company and have loved getting to know so many wonderful pets and their owners. I’ve now decided to branch out on my own so I can offer a wider range of services, including pet sitting, cat visits, and dog walking. Alongside pet sitting, I recently graduated from university in 2025 and work in a professional role. My career has helped me develop qualities that I bring into every booking – I’m responsible, trustworthy, organised, and dependable. I’m also Enhanced DBS checked, so you can feel confident that your pets and home are in safe hands. I mainly work from home, which means I have the flexibility to give pets plenty of time, attention, and company throughout the day. Whether your pet loves playtime, long walks, cuddles on the sofa, or simply having someone around, I’ll always tailor my care to their routine and individual needs. I have two rabbits of my own, so I understand how important it is to find someone you can completely trust with your pets. I’d love to have a cat myself, but unfortunately my partner is allergic, so caring for other people’s cats is the next best thing! I also enjoy getting outdoors, so dog walking is something I genuinely look forward to. I’m experienced in administering medication and have cared for pets with a wide range of personalities and needs. I also volunteered at a dog rescue, where I regularly walked larger and dog-reactive dogs, giving me confidence handling dogs that require extra patience, awareness, and calm leadership. One thing that’s really important to me is communication. I know how difficult it can be leaving your pet with someone new, so I’ll always keep you updated with regular photos, messages, and plenty of reassurance while you’re away. I genuinely treat every pet as if they were my own and would love the opportunity to meet you and your furry family! I love forward to hearing from you 🩷 I mainly work from home, which gives me plenty of flexibility throughout the day. I can usually work around your pet’s routine, and I have a flexible lunch break that I can take at different times depending on what’s needed. This means I’m able to provide toilet breaks, walks, playtime, feeding, and plenty of company during the day rather than leaving pets alone for long periods. At weekends, I love getting out and about with dogs. Whether it’s a trip to a dog-friendly café, a wander around a garden centre, or jumping in the car to explore a new walking spot, I enjoy making dogs part of my plans. Of course, every outing is tailored to your dog’s personality, energy levels, and your preferences, so they’ll always have a fun, safe, and enriching time. Whether your pet enjoys an active adventure or simply relaxing at home with company, I’m happy to adapt my schedule to suit their needs and make sure they feel comfortable, loved, and well cared for. I have two friendly rabbits who have their own dedicated bedroom. Their room has both a door and a stair gate, meaning they’re completely separate from any visiting pets to ensure everyone’s safety and comfort. My garden is a woodland-style space with lots of greenery and even a little stream running through it. As it isn’t fully enclosed, I never allow dogs off lead in the garden. Instead, they are safely supervised on a long line, so they can still enjoy exploring, sniffing, and spending time outside while remaining completely secure.

Sitter Profile Image: Audrius B.
Identity Verified
Audrius B.
£22
total per day
10 years of experience
Crawley, RH10

About: I cared for a dog when I was younger, the past couple years I care for 2 cats that we own as a family, yet I miss times when I would take dog for a walk or play in the park. I am self-employed as a taxi driver, so I am very flexible, yet school run in the morning is blocked as I am taking my child to school around 8-9 am. House with fenced garden, a big park near home, 2 polite indoors only female cats to keep the company. I respect your home as I do my own.

Sitter Profile Image: Beyza A.
Identity Verified
Beyza A.
£23
total per day
5.0 out of 5 stars
1 review
3 years of experience
Crawley, RH10

About: I have years of experience caring for dogs and personalities. I have a dog and have also helped friends, neighbours and family with walking, feeding, bathing and daily care. I’m calm, patient and I always make sure pets feel safe, loved and comfortable. Because I work part-time, I have lots of free time during the day to focus on your pet. I can easily adjust my schedule for walks, feeding times and cuddles. Weekdays and weekends are both flexible for me. I create a relaxed and stress-free environment where pets can feel safe and loved. I pay close attention to their needs, keep everything clean, and follow your instructions exactly. Your pet will always receive gentle care, lots of attention and regular updates from me.

Sitter Profile Image: Carly V.
Identity Verified
Carly V.
£32
total per day
5.0 out of 5 stars
25 reviews
8 repeat pet owners
25 years of experience
Horley, RH6

Carly was wonderful. Otter enjoyed his time with her and her family. Her home is perfect as she has a lot of space and a nice garden. I was so glad that she was able to help me on a very busy day for me.

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Jo Edna C.
Sitter Profile Image: Katie T.
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Katie T.
£34
total per day
5.0 out of 5 stars
7 reviews
3 years of experience
Crawley, RH11

About: Your dog is welcome in my home just like one of my own - everyone is allowed on the sofa! I have a HNC in animal care, have worked at a doggy day care centre and been a vet care assistant in my previous jobs. I am now a primary school teaching assistant wanting to have some extra doggy company at weekends and in the school holidays. I have 2 Cavalier King Charles Spaniels and would welcome small dogs (up to 10kg) for boarding and day care in my home. Must get along with other dogs - my 2 are quite lazy! If your dog joins us, a typical day would be chilling out in the house and garden, and going for walks in the local parks. Please get in touch if you have any questions before booking. At weekends and school holidays I am at home full time to care for your pets! For weekend boarding from September drop off will be after 3pm on Fridays, please message me to open calendar for bookings! Your pets will be in my home with me and my 2 dogs to keep them company. There will always be access to the garden for toileting and having a potter around. For walks I can walk your dog with mine if suitable, or take them out separately if required. We walk around the local area and parks so your dog will need to be comfortable in public spaces around other dogs, people and traffic. Sleeping arrangements can be flexible based on where your dog is most comfortable. You will need to provide your own food for your pet which I can give at your preffered time. All vaccinations must be up to date and your dog must have had flea prevention treatment.

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The median cost per day for doggy day care in Crawley is £29

Dog owners share their Rover experiences - Crawley

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5.0 out of 5 stars

I had a great experience with this dog daycare! My dog was happy, well cared for, and settled in quickly. I really appreciated the regular updates and photos throughout the day, which gave me peace of mind. It was clear my dog received plenty of attention, care, and affection. I came home to a relaxed and happy pup. I would definitely book again and highly recommend them to anyone looking for reliable and caring dog daycare.

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Thant A.
Doggy Day Care
5.0 out of 5 stars

My dog had the best day playing with charlottes dog. I would highly recommend Charlotte to look after your pet. She was professional , yet kind and helpful. She sent me many pictures and updates on how Burt was settling in.

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Wendy A.
Doggy Day Care
5.0 out of 5 stars

Fatima has become our go to sitter. I know that ever time I drop off bean he is in a safe and loving environment. His needs are met and he always comes home happy and tired!

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Maria K.
Doggy Day Care
5.0 out of 5 stars

Alexandra was a great sitter and super communicative! She kept me updated about buddy and treated him like one of her own. Buddy came back home happier and exhausted from a full day of play! She's was also very very accommodating, as we were very late for both drop off and pick up. Hoeevrr she didn't complain once and instead worked with us to sort it out

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Harold A.
Doggy Day Care
5.0 out of 5 stars

Candi is fantastic. She saved me last minute and took moon for the day. Kept me updated with photos & videos. Moon had a blast meeting some new friends. When Candi returned Moon, Moon did not want to leave her car. Thanks so much and you will definitly be on speed dial moving forward. Excellent

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Ronnie R.
Doggy Day Care
5.0 out of 5 stars

Jess took great care of Luna for us while Jason was sick. Luna came back to us happy and relaxed which is always a good sign! Thank you for helping us while we had a family day out, it was truly appreciated.

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Suzi M.
Doggy Day Care
5.0 out of 5 stars

Can't speak anymore highly of Ann Marie She looked after my lil man so well! His separation anxiety is crazy and by day 2 dropping him to Ann Marie he was desperate to get through her door. Will be using regualrly

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Emma D.
Doggy Day Care
5.0 out of 5 stars

Really quick response, lovely couple and house, and Chewie had a good day and came home happy and calm

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Emily R.
Doggy Day Care
5.0 out of 5 stars

Loki loved his visit again and made a huge amount of progress while with you. Thank you again and Loki will be back soon!

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Mark B.
Doggy Day Care
5.0 out of 5 stars

Thank you so much Rachel , felt reassured Wilf was in very safe hands, he came home a very happy boy.

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DIANA D.
Doggy Day Care
5.0 out of 5 stars

Daria was fantastic with Jack. He came home happy, relaxed, and clearly very well‑looked‑after. She gave him plenty of attention and made sure he had a great time. He also loved playing time playing with her children. Highly recommend.

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Kelly P.
Doggy Day Care
5.0 out of 5 stars

As usual, Maisie enjoyed her time with Robert and family. She came back ready for a nap but very happy 😁

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joanne p.
Doggy Day Care
5.0 out of 5 stars

T is a fantastic guy and brilliant with our girl Luna! He kept us updated with photos and videos of her day and provided some really helpful advice and tips having spent the whole day with her. She’s looking forward to her next stay and we are very happy to have found such a great person to look after her! Thanks T 👍

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Duncan E.
Doggy Day Care
5.0 out of 5 stars

Our little dog went to Claudia for the first time today for day care and we were very impressed. Claudia sent me lots of photos and videos of Molly throughout the day which was lovely. Molly seemed settled when we left her too. Will definitely use Claudia again. Thank you!

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Jayne B.
Doggy Day Care
5.0 out of 5 stars

Highly recommended. Mika was well looked after and Lucy is so friendly and has a lovely and safe home...Mika was settled and happy when we got back home. Thank you and will come back to you xx

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Sunita C.
Doggy Day Care
5.0 out of 5 stars

Chewie had a great day with Brittany! I am so grateful she accepted the booking on short notice and checking that Chewie would be ok with another dog she had im her care. We would definitely use her again.

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Emily R.
Doggy Day Care
5.0 out of 5 stars

Looked after Maya really well, sent frequent updates and pictures without needing to ask. Super lovely, will use again. Maya had a blast.

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M N.
Doggy Day Care
5.0 out of 5 stars

Tara was really excellent with Zeus giving lots of walks fuss and attention, and it’s are to say our Zeus has found a best Friend Arlo that do everything together almost inseparable. Tara kept a detailed diary of all of the activities Zeus did and sent lots of pictures and videos to see what he was doing through out the day. Thanks again for taking Excellent care of Zeus we will definitely be booking again in the near future

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Jordan K.
Doggy Day Care
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Popular requests for doggy day care - Crawley

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Sitters in Crawley average 3
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FAQs for Doggy Day Care - Crawley

Frequently asked questions about Rover

The average cost for Doggy Day Care in Crawley on Rover is £28.75 per day (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Doggy Day Care easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Doggy Day Care. For more information on service fees, click here .

There are 15,859 sitters on Rover for Doggy Day Care in Crawley. About 87% of Crawley sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Sitters on Rover can offer flexible scheduling, so you can coordinate times that work best for you and your pet—whether that’s early drop-off or later collection to match your Crawley commute.

If your schedule changes, it’s best to let your sitter know through the app as early as possible. Many sitters can adjust collection and drop-off times when needed.

Your dog’s first day care experience is a big milestone! To help your pup settle in comfortably, we recommend:

  • Food and treats portioned for the day, with feeding instructions
  • Your dog's lead and collar (ensure tags are up-to-date)
  • Any seasonal gear, such as paw-safe wax for winter or a cooling vest for the summer
  • Medication, if applicable, with clear dosage notes
  • Any special care instructions or training tips to help your sitter provide the most personalised care possible

Tip: Upload this information directly through the Rover app before drop-off. The more context you provide, the better your sitter can tailor the day to your dog.

While each sitter sets their own vaccine requirements, staying up-to-date on your dog's vaccines is the best way to be 'boarding ready'. Vaccinations help create a safe environment for all pets under a sitter’s care.

Sitters in South East England may request that your dog be up-to-date on core vaccines, such as Canine Distemper, Canine Parvovirus, Canine Adenovirus (also known as DHP or DHPPi), Leptospirosis and Kennel Cough. Cats may be required to have Feline Panleucopenia Virus, Feline Herpesvirus, Feline Calicivirus, and Feline Leukaemia Virus up to date.

By discussing your pet's health history early, you’re adding a layer of confidence for you and your sitter before the booking begins.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

We require sitters to operate in compliance with applicable local licensing requirements. In England, pet sitters who board dogs or provide doggy day care as a business may need a valid licence under the Animal Welfare (Licensing of Activities Involving Animals) Regulations 2018. When vetting your sitter, ask if they meet local licensing requirements for dog boarding. This confirmation is important for coverage under the Rover Guarantee. Read more about our requirement for following local licensing requirements .

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