Dog Sitting Richmond Hill

Book a Richmond Hill dog sitter to watch your dog in your sitter’s home or yours.

End Date
Search

Over 95
pet parents in Richmond Hill have booked dog sitting

Richmond Hill, Find top rated dog sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

1 / 1
Sitter Profile Image: Hau Yee (Ella) C.
Verified Background Check
Hau Yee (Ella) C.
$19
total per visit
5.0 out of 5 stars
8 reviews
1 repeat client
1 year of experience
Richmond Hill, ON, L4B

About: Hi there, my name is Ella☺️ I’m a responsible, attentive, and patient caregiver who genuinely enjoys spending time with animals. I take safety and routine very seriously and always follow owners’ instructions closely. What sets me apart is my calm, reliable approach and strong communication. I provide regular updates and photos, keep a clean and safe environment, and make sure pets feel comfortable and cared for in their own routine. I’m especially mindful with shy, anxious, or senior pets, giving them the time and gentle attention they need. I’m also happy to learn each pet’s specific habits, feeding schedule, and potty routine to ensure consistency. I’m detail-oriented, dependable, and genuinely committed to providing loving care.🐾 I teach yoga and have a very flexible schedule, which allows me to plan my day around pet visits, feeding times, playtime, and potty breaks. Because of this flexibility, I’m able to give pets unrushed attention, follow their routines closely, and accommodate mid-day visits or extended stays when needed. I enjoy providing calm, attentive care and making sure each pet feels comfortable and well looked after. Safety and trust are my top priorities. I follow all pet care instructions carefully, whether at your home or mine, and maintain a clean, secure environment at all times. For in-home visits, I make sure doors and windows are securely closed, pets are never left unattended in unsafe spaces, and their routine is followed closely to reduce stress. I also provide daily updates and photos so you can see that your pet is safe, happy, and cared for. If hosting pets in my home (boarding), I ensure the space is pet-friendly, calm, and comfortable, with separate areas for feeding, litter, and rest if needed. I supervise pets, keep hazardous items out of reach, and maintain a safe, hygienic environment.

Sitter Profile Image: Dehui K.
Verified Background Check
Dehui K.
Star Sitter
$34
total per visit
5.0 out of 5 stars
7 reviews
3 repeat clients
10 years of experience
Vaughan, ON, L6A

About: Experienced dog owner with a well-trained, friendly Border Collie. I offer patient, attentive care tailored to your dog’s needs, puppies, seniors, and all in between! Pet care is part of my everyday life. I walk, play, and train my Border Collie daily, so adding another pup to the routine feels natural. I work from home with a flexible schedule, which allows me to provide attentive, consistent care throughout the day, whether it’s for walks, feedings, or companionship. I provide a safe, comfortable environment for pets in my home. I have a fully carpeted, dedicated playroom designed for dog safety, plus a fully fenced backyard for exercise and fun. I ensure plenty of supervision, regular potty breaks, and lots of playtime to keep your dog happy and healthy while you’re away. If caring at your home, I follow your routines closely to provide familiar comfort and consistent care.

Sitter Profile Image: Yiru W.
Verified Background Check
Yiru W.
$12
total per visit
3 years of experience
Maple, ON, L6A

About: Growing up with dogs since age 12 gave me a foundation in canine behavior and care. I've developed my skills by regularly walking, feeding, and bathing friends' dogs, including Labs, Huskies, Golden Retrievers, and Border Collies. My athletic background makes me uniquely suited for high-energy breeds. I've successfully worked with reactive dogs who need focused, one-on-one attention during walks. My running ability allows me to provide the intensive exercise these dogs need when off-leash time isn't suitable. Recently certified in Pet First Aid through Canadian Red Cross (July 2025). I also share my home with two cats (ages 2.5 and 1.5), so I'm comfortable with multi-pet households. I understand that energetic breeds need both physical exhaustion and mental stimulation to be truly satisfied, and I incorporate both into every walk. As an incoming grad student with a flexible timetable, I'm building my pet care business around my academic schedule. Currently available weekday afternoons from 3 PM onwards, with excellent availability through August. Once the fall semester begins, I'll maintain afternoon availability and may add morning slots depending on my class schedule. I'm committed to maintaining regular walking schedules with my clients and will provide advance notice of any schedule changes. Pet care fits perfectly with my lifestyle as an active person who needs daily exercise myself. Walking dogs isn't just a job for me, it's part of my daily fitness routine, which means your dog gets an enthusiastic, energetic walker every single time I focus exclusively on professional dog walking services to ensure each dog receives my full attention and the best possible care. During walks, I: - Keep dogs securely leashed unless in designated off-leash areas (with owner permission) - Carry Pet First Aid supplies and fresh water - Avoid busy roads when possible, preferring quieter residential streets and trails - Never walk more dogs than I can safely control - Send photo updates so you can see your pup having fun I maintain constant vigilance for potential hazards like aggressive dogs, traffic, or items dogs might ingest. With my Pet First Aid certification, I'm prepared to handle emergencies while immediately contacting both the owner and nearest vet if needed. My athletic ability ensures I can maintain control even with strong, excitable dogs, keeping your pet safe throughout our time together.

Sitter Profile Image: Maria Angelica P.
Verified Background Check
Maria Angelica P.
$34
total per visit
5.0 out of 5 stars
5 reviews
1 repeat client
15 years of experience
Richmond Hill, ON, L4B

About: I’ve been caring for dogs of all sizes/breeds for over 15 years and truly treat every pup like family. From playful puppies to gentle seniors, I’m comfortable with all personalities and energy levels. As a lifelong dog lover, you can count on me for patient, reliable, and loving care. Your pets wellbeing is my top priority! Feel free to contact me with any questions or to discuss your dog’s needs. Thank you for considering me, I can’t wait to meet your furry friend! I have a very flexible schedule, which allows me to devote plenty of time to pet care. Whether it’s walks, drop-ins, or overnight stays, I’m able to adjust my availability around your pet’s routine. This flexibility means I can give your dog the time, attention, and consistency they deserve. In my home, pets enjoy a clean, safe, and calm environment with plenty of attention and supervised play. In a client’s home, I carefully follow your instructions so your pet stays on their normal routine. I always keep their safety and well-being as my top priority and treat every animal as if they were my own.

Sitter Profile Image: Chuan h.
Verified Background Check
Chuan h.
$24
total per visit
5.0 out of 5 stars
3 reviews
5 years of experience
Richmond Hill, ON, L4B

About: Hi! I'm a reliable and patient pet lover with over 5 years of hands-on experience caring for dogs of different breeds, sizes, and personalities. I understand that every dog has unique needs, whether they're energetic puppies, shy rescue dogs, or senior pets who require extra patience and gentle care. I treat every dog like my own and always focus on safety, communication, and making sure they feel comfortable and happy. I'll keep you updated with photos and messages during every visit so you can have peace of mind while you're away. I have a flexible schedule and can accommodate morning, afternoon, evening, and weekend bookings. I always try my best to work around your pet's routine to make sure they stay comfortable and stress-free. I'm also available for last-minute bookings whenever possible. Your pet's safety is always my top priority. I carefully follow your instructions regarding feeding, medication, walking routines, and any special needs. During walks, I stay alert, avoid unsafe situations, and never let dogs off leash unless instructed and in a secure area. I provide regular photo and video updates so you'll always know your pet is safe, happy, and well cared for.

Sitter Profile Image: xiaoshu h.
Verified Background Check
xiaoshu h.
$22
total per visit
15 years of experience
Richmond Hill, ON, L4B

About: I’m a longtime cat owner and animal lover with 15 years of hands-on experience caring for my own beloved cat. I understand how important it is to find someone patient, gentle, and trustworthy to care for your pet while you’re away. I’m especially comfortable with cats. I can provide feeding, fresh water, litter cleaning, playtime, companionship, and regular updates with photos for peace of mind. I’m currently offering drop-in visits only, and I always aim to make pets feel safe, comfortable, and cared for in their own home. Pet care fits well into my weekly routine, and I’m currently available for cat drop-in visits during evenings and weekends. I’m reliable, responsive, and always make sure pets receive caring attention, fresh food and water, litter cleaning, playtime, and updates while their owners are away. I believe pets feel most comfortable staying in their familiar home environment, so I always aim to provide calm, gentle, and reliable care during each visit. I pay close attention to feeding instructions, litter cleaning, water refills, and making sure doors and windows are secure at all times. I also provide photo updates so owners can feel reassured while they’re away.

Sitter Profile Image: Keying X.
Verified Background Check
Keying X.
$28
total per visit
5.0 out of 5 stars
2 reviews
5 years of experience
Vaughan, ON, L6A

I highly recommend Keying! She did a fantastic job looking after my cat, Chewy. She was reliable, communicative, and made a genuine effort to keep Chewy comfortable and entertained. I loved receiving the regular photo updates and status reports. I’m very happy with her work and will definitely book her again.

Profile image
Shaahreyna B.
Sitter Profile Image: Yuk Chi W.
Verified Background Check
Yuk Chi W.
$20
total per visit
1 year of experience
Richmond Hill, ON, L4S

About: Fun, active neighborhood walks! I love getting outside to exercise with dogs, but to keep my home a peaceful sanctuary for my feline guests. I have experience caring for my 9-year-old cat, including feeding, maintaining a consistent routine, cleaning the litter box, grooming, and monitoring overall health and behavior. Caring for a senior cat has taught me to be attentive, patient, and responsive to changes in their needs. I understand the importance of providing a safe, comfortable, and loving environment, and I'm committed to ensuring pets receive reliable, compassionate care. ​Thursday to Sunday: I work from home! I can keep your cats company, stick to their exact feeding schedules, and give them plenty of attention. I am also highly flexible for dog walking on these days. ​Monday to Wednesday: I work away from home during regular business hours. I am still fully available for cat boarding during these days (their routine, meals, and morning/evening litter scoops won't change!), but my availability for dog walking is limited to early mornings or evenings My home is a quiet, low-stress sanctuary. Because I only walk dogs outside and never board them, your cat will enjoy total peace and quiet. The dedicated spare room is completely safe and deeply cleaned and sanitized with pet-safe disinfectants. You will receive daily photo or video updates along with a quick note on how your pet is eating, playing, and relaxing.

Sitter Profile Image: Tatiana S.
Verified Background Check
Tatiana S.
Star Sitter
$32
total per visit
5.0 out of 5 stars
34 reviews
13 repeat clients
8 years of experience
Vaughan, ON, L6A

This was just a quick one day visit but Tatiana was great! She followed all of the instructions I left for my 3 cats in terms of their different feeding and food requirements (picky cats).

Profile image
Shawna M.
Sitter Profile Image: Joey T.
Verified Background Check
Joey T.
Star Sitter
$26
total per visit
5.0 out of 5 stars
15 reviews
3 repeat clients
7 years of experience
Richmond Hill, ON, L4E

I highly recommend Joey as a cat sitter! Joey took wonderful care of my cat, Nala, for six days, and I couldn't have been happier with the experience. From the start, Joey was reliable, communicative, and clearly cared about Nala's well-being. While I was away, Joey made sure Nala was well-fed, comfortable, and received plenty of attention. I appreciated the updates and photos, which gave me peace of mind knowing that Nala was happy and in good hands. When I returned home, Nala was relaxed, healthy, and clearly well cared for. Joey is trustworthy, attentive, and genuinely loves animals. I would not hesitate to book Joey again and would confidently recommend them to anyone looking for a dependable and caring pet sitter.

Profile image
Azi D.
Sitter Profile Image: Tianqi C.
Verified Background Check
Tianqi C.
$23
total per visit
5.0 out of 5 stars
2 reviews
3 repeat clients
10 years of experience
Richmond Hill, ON, L4S

About: I’ve cared for dogs of all breeds and sizes for over 10 years, including puppies, seniors, and those with special needs. Friends and neighbors trust me to walk, feed, bathe, and even help train their pets. I’m attentive, gentle, and always treat every animal like my own. I currently work part-time and spend most of my day at home with my American Akita. This gives me plenty of time to care for your pup with attention and patience. I’m available for walks, drop-in visits, and overnight care, especially on evenings and weekends. I live in a spacious and pet-friendly condo with secure access and quiet surroundings. My American Akita is well-socialized and calm, great with other dogs under supervision. I always prioritize your pet’s safety — walks are on-leash, I follow your feeding and care instructions exactly, and I can crate if needed.

Sitter Profile Image: Praneet Kaur C.
Verified Background Check
Praneet Kaur C.
$17
total per visit
3 years of experience
Vaughan, ON, L4J

About: For over three years, I’ve dedicated myself to caring for local strays, making sure they had food, clean shelter, baths, and the medications they needed to thrive. My passion for helping animals grew as I volunteered as an Adoption Process Specialist, guiding families through the joys and responsibilities of adoption, including understanding cat health, vet visits, and the cost of care. Most recently, I’ve had the privilege of working as a dog daycare handler, where I spent my days ensuring pups were happy, safe, and well-socialized. Caring for animals isn’t just something I do, it’s who I am. Pet care seamlessly fits into my daily and weekly routine, thanks to my flexible availability. Whether it’s morning walks, midday check-ins, or evening feedings, I can adjust my schedule to meet your pet’s needs. I prioritize providing consistent, attentive care, ensuring your pet feels loved and well-cared for no matter the time or day. When caring for pets in a client's home, I make sure they feel right at home with cozy spots to nap, plenty of playtime, and a consistent routine to keep them happy and comfortable. I treat every pet like part of the family, offering lots of love and attention. When I care for pets in their own home, I stick to their usual routine to help them feel secure and relaxed. Whether it’s feeding, walks, or just cuddles, I make sure they’re well cared for and send regular updates so you can rest easy knowing they’re in good hands.

Sitter Profile Image: Krisztina K.
Verified Background Check
Krisztina K.
$23
total per visit
13 years of experience
Richmond Hill, ON, L4C

About: My experience includes caring for dogs of all ages, breeds, sizes, and temperaments. I have attended various canine behavior and training workshops, and I am certified in Canine First Aid. I'm available on boarding all week-end. All my time is for your dog, to play with, walk, and take care of it. I can provide the necessary attention, care, and patience to any dog ​​of any age or with any difficulty. The house is big enough to comfortably accommodate your dog and the back yard is safe. I am with your dog all the time so I can keep an eye on him. I am also first aid certified so if anything happens I can help immediately.

Sitter Profile Image: Cassandra S.
Verified Background Check
Cassandra S.
$34
total per visit
15 years of experience
Richmond Hill, ON, L4C

About: For over 25 years, I have dedicated my life to caring for pets with love, compassion, and unwavering attention. I have cared for dogs and cats of all ages and personalities, including my own as well as family and friends’ pets, providing daily care, socialization, and nurturing. I have also successfully whelped and raised litters, including French Bulldogs and Cane Corsos, giving them the specialized care and attention they need from birth through their early development. Pets have always been more than animals to me — they are family, teachers, and sources of unconditional love. My experience has taught me patience, empathy, and the joy of building deep, trusting bonds with every furry friend I care for. Every pet in my care receives my full heart, attention, and dedication. Pet care is an integral part of my day, not just a task I have 3 of my own, just finished whelping back to back litters of French bulldogs and Fluffy French bulldogs — I will be working part time waitressing. I will work around you and your schedule as best as I can! it’s a commitment and a joy. My routine starts with ensuring all pets have fresh water, balanced meals, and a clean environment. I dedicate time to exercise, play, and mental stimulation, tailored to each pet’s needs and personality. Throughout the day, I monitor their health, behavior, and mood, providing attention, comfort, and affection. For puppies or newly whelped litters, I schedule frequent check-ins, feeding, and socialization to support healthy growth and development. Evenings are spent reinforcing training, bonding, and relaxation, ensuring pets feel secure, loved, and happy. Pet care is woven seamlessly into every part of my day — it’s not just something I do, it’s a lifestyle built around compassion, patience, and genuine love for animals.

Sitter Profile Image: Song Minh Nhat N.
Verified Background Check
Song Minh Nhat N.
Star Sitter
$89
total per visit
5.0 out of 5 stars
23 reviews
10 repeat clients
1 year of experience
Richmond Hill, ON, L3T

Solana is amazing, as always. She’s great with the cats and such a blessing for weekends away. Never worried about my kitties with Solana!

Profile image
Sadaf V.
Sitter Profile Image: Cai G.
Verified Background Check
Cai G.
$28
total per visit
18 years of experience
Richmond Hill, ON, L4C

About: I’ve lived with dogs since the age of 9, taking care of a Flat Coated Retriever, Black Labrador, and a Terrier/Chihuahua mix. I love dogs, am self-employed working from home (lots of flexibility in my job), and am ready to spoil (as much as you will allow) your dog. I currently work from home and have lots of flexibility in my job. I am available on weekdays between 9am to 5pm, and can come to your house to hangout with your dog and take them on a walk. When on a walk, I always make sure to be aware and attentive to my surroundings, paying close attention to the energy of the dog I’m walking to ensure everyone is safe.

Sitter Profile Image: Abby J.
Verified Background Check
Abby J.
$25
total per visit
5.0 out of 5 stars
4 reviews
5 repeat clients
3 years of experience
Richmond Hill, ON, L4B

Abby has been doing drop in visits with my pup, she is very kind, and helps out my dog Benji with filling his food/water, and taking him to potty. She sends pictures of him and Benji likes her a lot as well! Highly recommend :) She has been a life saver with the recent long hours im working!

Profile image
Samin Y.
Sitter Profile Image: Fargol M.
Verified Background Check
Fargol M.
$28
total per visit
5.0 out of 5 stars
2 reviews
5 years of experience
Richmond Hill, ON, L4C

About: No dog is too big or too small for me! I have fed, walked, and babysat many of my family and friends’ dogs over the years. I enjoy playing with the dogs to keep them happy and match their energy! I am a Nursing student and work part-time, but I have plenty of time on weekdays and weekends to take good care of your pets! All pets are different, so I will care for your pet by the special instructions you provide to me. I will treat your pet and your home like my own!

Sitter Profile Image: SEPIDEH A.
Verified Background Check
SEPIDEH A.
$39
total per visit
5.0 out of 5 stars
1 review
5 years of experience
RICHMOND HILL, ON, L4C

About: With over 5 years of pet care experience, I provide loving attention, daily walks, and personalized care for dogs and cats. I ensure they stay happy, healthy, and safe while you’re away. The pet care schedule includes feeding, daily walks, playtime, and rest. It should be adjusted based on the pet’s needs, and it should include regular grooming and vet check-ups. I ensure a safe and comfortable environment by pet-proofing the space, providing proper supervision, and creating a routine tailored to each pet’s needs. I prioritize trust, cleanliness, and safety in my home or a client's.

Sitter Profile Image: Nicole W.
Verified Background Check
Nicole W.
$28
total per visit
5.0 out of 5 stars
8 reviews
16 years of experience
Richmond Hill, ON, L4C

Our experience was very good. My dog was very happy with Nicole ...she was very caring and kept us informed on Kobe thru All the time , Nicole always show up on time It was so nice to not have to worry about her, She really did beyond her job am really impressed the way she handle her job I strongly recommend her .

Profile image
Mo T.
1 / 1
View more

The median cost per visit for dog sitting in Richmond Hill is $25

Dog parents share their Rover experiences - Richmond Hill

1 / 1
5.0 out of 5 stars

Chaoxu is incredibly communicative, friendly and professional. My dog was really well taken care of when i was away. I would 100% recommend him!!

Profile image
Victor X.
Drop-In Visits
5.0 out of 5 stars

Rachel is an incredible, responsible, and truly loving sitter! She provided a wealth of updates during every visit and communicated even the smallest details she observed, which gave us such peace of mind. It was clear she spent plenty of quality time playing with Chance and Cathy, ensuring they felt happy and engaged. From the very first meeting, Rachel was diligent about taking notes on their care and built a bond with them almost instantly. I cannot recommend her highly enough and truly hope to have her back the next time we are away!

Profile image
liu l.
Drop-In Visits
5.0 out of 5 stars

Sophia is such a dedicated and responsible sitter—I actually want to give her a 10 out of 5! She did a pre-drop-in visit and patiently listened to all my concerns as a first-time Rover user worried about leaving my two babies home alone. My dog, Chance, is an almost 90lb Labrador who is wary of strangers, but Sophia was incredibly capable of building trust with him. She even brought toys from her own home to play with him! She also bonded with my cat, Cathy, very well. Sophia sent numerous photos and videos during her visits and even insisted on walking Chance despite the cold weather. She is truly passionate about animals and very observant. For example, she noticed Cathy had moved her cat bed and asked if she should put it back. She even picked up a delivery for us that arrived earlier than expected! It was a pleasure working with Sophia. Chance and Cathy like her a lot, and I cannot wait to have her watch them again during my next trip.

Profile image
liu l.
Drop-In Visits
5.0 out of 5 stars

Thank you so much for your assistance this week. Appreciate the communication and for you looking after Milo!

Profile image
Matt B.
Drop-In Visits
5.0 out of 5 stars

Sarah took care of Savannah October 17-19. She did an amazing job, Savannah was a happy camper and so was I. Thank you so much Sarah, you made our lives much easier! I will for sure rebook!

Profile image
Stefanie B.
Drop-In Visits
5.0 out of 5 stars

We all love our pets and when we can’t have our immediate family to look after them I would highly recommend Moru. She took the time to understand all the instructions for our six month old puppy, and even turned on a YouTube channel with soothing dog music when she left I would not hesitate to use our services again.

Profile image
Rodney K.
Drop-In Visits
5.0 out of 5 stars

Thank you Naghmeh for taking care of him. He was so comfortable and happy with you. Much appreciated and see you soon

Profile image
Drithal K.
Drop-In Visits
1 / 1
Find pet care near you

Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

Meet local sitters who will treat your dogs like family

  1. 1. Search

    Browse profiles of sitters near you who offer dog sitting
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform

Popular requests for dog sitting - Richmond Hill

Select a filter and find qualifying sitters offering dog sitting.

Sitters in Richmond Hill average 5
repeat dog sitting clients

FAQs for Drop-In Visits - Richmond Hill

Frequently asked questions about Rover

The average cost for Dog Sitting in Richmond Hill on Rover is $24.42 per visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Dog Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Dog Sitting. For more information on service fees, click here .

There are 6,246 sitters on Rover for Dog Sitting in Richmond Hill. About 86% of Richmond Hill sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Rover makes it easy to find sitters who are available during your working hours. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

A pet sitter can provide focused care sessions, help your pet’s routine stay on track, or keep you updated on your pet’s mood and energy levels.

Whether you’re at the office for the day or travelling for a few nights, a pet sitter can offer poop breaks during a Richmond Hill stroll, cleaning the litter box, or making sure your pet has on-time food or water refills. For daytime services like walking and drop-ins, you can also request sitters to send a report card with every visit.

Tip: You can discuss your specific arrangements with a pet sitter on Rover based on what fits you, your pet, and your sitter’s needs. To find what their special skills are, look at the "Skills" and "Pet care experience" sections on their profile.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Richmond Hill choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to $25,000 in eligible veterinary care reimbursement.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

A Meet & Greet is a short introductory meeting between you, your dog, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Connect anywhere with the Rover app

Download on the App Store BadgeGet it on Google Play Badge