Dog Sitting Markham

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Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Monique E.
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Monique E.
$24
total per visit
5.0 out of 5 stars
• 1 review
25 years of experience
Markham, ON, L6E

About: Hi! My name is Monique. I bring genuine love, patience, and connection to every animal I care for. Animals are more than pets, they’re family. I treat the ones I care for with the same respect, attention, and affection I would my own. I am trained in dog CPR and First Aid, which gives owners added peace of mind knowing their pet is in safe and capable hands. I also grew up with a beautiful black and brown male Doberman Pinscher named Ninja. I’m comfortable with larger breeds and understand the importance of structure, exercise, and attentive care. My experience started young, caring for family members’ and neighbors’ pets, and I’ve always loved being around animals. Ninja regularly had playdates with other dogs, which helped me learn even more about socialization, behavior, and how different dogs interact. I enjoy teaching dogs new tricks, reinforcing positive habits, and keeping them active through walks, play, and mental stimulation. My favorite games to play with dogs are hide and seek and fetch. I also love to see how happy they get when they hear the word "walk". The excitement is very adorable and in return brings me great joy. I don't currently own a dog, but I’m happy to regularly help care for two beloved family dogs who visit on weekends. A sweet female senior Shih Tzu and an energetic six-year-old female Giant Schnauzer. I treat them like my own, and caring for dogs of different ages, sizes, and personalities has given me valuable hands on experience. From providing gentle attention and comfort to senior pets to keeping active dogs engaged and happy, I understand that every dog has unique needs and deserves loving, reliable care. I am available full time for your pet. Pet care fits well into my daily routine since I have a flexible schedule and can provide consistent attention throughout the day. I’m available for boarding on both weekdays and weekends and can accommodate different care needs as required. Pets in my care are provided with a safe, structured, and attentive environment. I provide trustworthy care and make sure every walk and visit is safe, positive, and stress free. I can also care for pets in your home, following all instructions and specific needs you provide.

Sitter Profile Image: Janelle S.
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Janelle S.
Star Sitter
$28
total per visit
4.9 out of 5 stars
• 23 reviews
5 repeat clients
8 years of experience
Scarborough, ON, M1W

About: I’ve been around animals my whole life and truly love caring for them. I have experience with dogs, and cats! I understand the needs of different pets and enjoy making sure they feel safe, happy, and loved while in my care. Pet care fits into my routine really well because I enjoy being around animals. I recently graduated from high school so I have more availability. I have a second job as a house cleaner during Wednesdays and Thurdays, and sometimes other days of the week. I’m able to plan my days around pet visits and walks. I always make sure I give each pet the time and attention they need. I like the structure it brings to my day, and caring for animals honestly never feels like a chore, it’s something I enjoy doing! When I’m house sitting, I treat your home and pets with the utmost care and respect. I follow your instructions closely to keep your pets safe, comfortable, and happy. I make sure they get their usual routines like feeding, potty breaks, and playtime. I keep the environment clean and secure.

Sitter Profile Image: WAI KIU L.
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WAI KIU L.
$23
total per visit
5.0 out of 5 stars
• 6 reviews
6 years of experience
Markham, ON, L3S

About: I have been a cat lover since I was young and grew up in a home filled with cats. I treat every cat like family and always try to make them feel safe, happy and completely at home. I provide a private room with window, cat trees and cat supplies so your cat can relax in a calm, safe, and stress-free space. Also, I'm currently learning photography. I will capture some sweet and fun moments and share them with you. I currently only accept cats who are up to date on their vaccinations and have been spayed or neutered. I speak English, 廣東話, 普通话, so feel free to reach out to me in whichever language is most comfortable for you. Since I work from home, I have a very flexible schedule and can easily follow your cat's usual feeding times and routines. Whether they are used to being fed twice or three times a day, I am happy to keep them on their normal schedule to make them feel as comfortable as possible. My home is fully set up for cats, with cat trees, cozy beds, and plenty of toys for them to play, climb, and relax. It is a safe and fun environment where they can feel right at home. I provide a private room with window, cat trees and cat supplies so your cat can relax in a calm, safe, and stress-free space. To keep everything clean and safe, I use only pet-friendly cleaning products and make sure to tidy up daily, giving your cat a comfortable and worry-free space to enjoy. Your cat will have their own little cozy world here!

Sitter Profile Image: Zihan W.
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Zihan W.
$23
total per visit
10 years of experience
markham, ON, L3R

About: I’m a small dog mom with 5 years of hands-on experience caring for my own pup—from managing diet and grooming to daily walks and emotional comfort. I specialize in small-breed dogs and understand their unique needs, whether it’s handling picky eaters, anxious walkers, or offering extra-gentle bath time. What sets me apart is my patience, calm energy, and sharp attention to detail. I offer light grooming and home bathing using pet-specific equipment (shower head, gloves, gentle shampoo, drying box) to keep pets comfortable and clean. I also make fresh, homemade dog treats with human-grade ingredients—a small reward after a joyful walk. I’m especially mindful of common joint issues in small dogs, such as patellar luxation. During playtime and park visits, I always keep an eye on movement, avoid rough surfaces, and adjust the pace to ensure every pup’s safety and comfort. In addition to dogs, I have over 15 years of experience caring for my senior cat, and I’ve also looked after a friend’s 9-year-old cat with IBD. I’m attentive to health conditions, feeding sensitivities, and the emotional needs of aging cats, offering quiet companionship and stress-free routines. I treat every pet like family and truly enjoy discovering their unique personalities. Whether I’m helping a shy pup feel secure on a walk or giving an aging cat extra care and affection, I offer thoughtful, personalized care—always tailored to tiny paws and gentle hearts. Pet care naturally fits into my weekly routine. I walk my own small dog daily. And I am available from Thursday evenings (after 5 p.m.) through Sunday, and I’d love to bring another pup along! I’m available for morning, midday, and afternoon walks on weekends, and for early evening walks on Thursdays. If the weather’s nice, I often stop by Berczy Dog Park for some fun and social time. I also offer at-home baths and light grooming depending on the dog’s needs. I prioritize safety and clear structure when caring for dogs. At home, I have indoor cameras, soft floor mats, and a small dog staircase to help protect sensitive joints like the patella. I strictly discourage jumping or risky behavior, and provide a calm, structured environment tailored to small dogs. When dogs are with me—whether indoors or out—I always keep a close eye on them and never go off-leash in non-designated areas. I also make sure your pup stays hydrated and comfortable, and I provide daily handovers or text updates on how they did with playtime, hydration, appetite, and potty breaks. Your dog’s safety, routine, and well-being always come first.

Sitter Profile Image: Rachel K.
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Rachel K.
Star Sitter
$34
total per visit
5.0 out of 5 stars
• 11 reviews
3 repeat clients
10 years of experience
Markham, ON, L6G

About: Please note: I am not able to accept boarding requests for dogs bigger than 25lbs due to my building's restrictions. I've been around dogs my whole life and have been actively pet sitting for friends and family for over 10 years. I'm most comfortable with small and medium-sized breeds, but I genuinely love spending time with dogs of all kinds. I have hands-on experience with puppies, senior dogs, and administering medication (oral meds, eye drops, etc.), so I'm comfortable handling the needs that come with dogs at different life stages. I live in a condo with no other pets, which means your dog gets my undivided attention. I'm happy to rearrange my space to make sure they're comfortable and safe. Pets ARE family members. Whether it's sticking to your dog's routine, sending you photo updates, or just making sure they feel safe and loved, I take that responsibility seriously. My schedule is pretty flexible, which means I can easily work around your drop-off and pick-up times and keep your dog on their regular routine. I don't have any pets. There are lots of great walking areas nearby, and I love getting outside, so your dog will get regular walks and fresh air. I'm happy to follow whatever routine works best for your dog, whether that means crate time, free roaming, or a mix of both. I'll always check with you first about what your dog is used to and what you're comfortable with.

Sitter Profile Image: Ayoka W.
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Ayoka W.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
2 repeat clients
2 years of experience
Toronto, ON, M1B

About: I absolutely love cats and always want to be around them. I’ve always wanted to take care of cats, and now that I've gotten the opportunity to do that (through having cats of my own), I'd love for that to be a constant in my life. They’re funny, and literally the best companions you could ask for. My experience is wide-ranged as I've taken care of cats with different health issues such as CKD. This also stretches into personality types, with my most common being anxious personalities; however, this is not a limitation! I do have a part time job at the moment which does limit drop in and house sitting requests, but I am still open to discussing any requests made! I am now at home at all times, which means that I can factor in cat care at all hours! If there are any changes or caveats, I'd likely make it known during booking. I like to attend to pets as they see fit. Taking care of their daily needs and finding ways to cancel out boredom, with things like toys, and cat mazes. My main priority is also the cat’s safety. So, making sure that I pick up after myself (because cats are sneaky) is something that I try to reinforce.

Sitter Profile Image: Sarah N.
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Sarah N.
$34
total per visit
5.0 out of 5 stars
• 3 reviews
15 years of experience
markham, ON, L3R

About: Ever since I was a little girl I was obsessed and when I mean obsessed I was OBSESSED with animals, more specifically dogs. I would spend my summers volunteering at the OSCPA, I would babysit my neighbours cats and dogs, and try everything in my power to get my parents to get me a dog of my own! When I was 11 I was attacked by a dog and when getting stitched up the only thing I wanted for being so brave was “my own puppy” fast forward two months later and my best friend came into the picture. I have a 13 year old australian labrador who truly is my side kick and best friend. When I was 20 I also fostered a dog from Texas who had been neglected and abused. He found his forever home with the help of me. My love for animals is really true. I hope you know I would do the same for your furry friend. Anytime Anyday works for me. I currently am at home doing school so whatever time you need I will 100% be able to accommodate to you! With my own doggy I would treat yours the same as mine. With love, kindness, silliness, and most importantly keep them safe and well and healthy!

Sitter Profile Image: Mira & Charles B.
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Mira & Charles B.
Star Sitter
$34
total per visit
5.0 out of 5 stars
• 16 reviews
5 repeat clients
3 years of experience
Scarborough, ON, M1B

About: Mira - I have owned my own pets at a young age from fishes to pocket pets and dogs, ranging from small to large breeds. I graduated in the Animal Care program and currently work as a Vet Assistant at an animal hospital where I work with both cats and dogs and handle emergency to non-urgent cases.I have a good understanding of pets needs (i.e. caring for senior pets, medical concerns, specialized diet, etc.) I used to do dog walking as well. Charles and I are both pet lovers on top of my own experiences. Mira works 8hr shifts on the weekdays and is usually free on weekends. Charles is a nurse and does shift work, so he is available weekdays and weekends depending on his schedule. We do try our best to make our schedule work with your pet but there may be times where your pet may have to be alone for 8hrs due to our work schedule. If a drop off or pick up is needed, please let us know so we can arrange something! Your pets comfort and safety is our number one priority. We currently live in a large one bedroom apartment with no pets. Although we don’t have a backyard, we enjoy one on one time with the pet we’re caring for and will always try to bring them on mini supervised adventures (mainly walks on trails unless the owner specifies something different!) Ideally we don’t allow dogs to meet with other dogs unless specified. We take care of one pet at a time unless from the same household. If you would like to meet in person beforehand to make sure your pet and us are a good fit, feel free to message us for arrangements.

Sitter Profile Image: Nissho M.
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Nissho M.
$17
total per visit
5.0 out of 5 stars
• 12 reviews
5 years of experience
Scarborough, ON, M1W

“Nissho was a wonderful pet sitter for Toby, she gave very clear and detailed updates, and Toby loved her! I'm glad I chose Nissho to watch over my fur-baby.”

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Jacquelyn W.
Sitter Profile Image: Festus S.
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Festus S.
$23
total per visit
4 years of experience
Toronto, ON, M1B

About: I grew up raising two German Shepherds from puppies into adulthood, so I'm comfortable with big, strong, energetic dogs as well as small ones. I handled their daily walks, feeding, training and vet visits for years. I know how important routine, exercise and patience are for a happy dog, and I'll treat your dog the way I treated mine. Dogs are my favourite animals! I'm a full-time student, and I keep Tuesdays and Saturdays open for pet care, so on those days your dog gets my full attention with no rushing between other commitments. I'm happy to set up a regular weekly routine, like the same walk time every Tuesday and Saturday, and I travel around Scarborough and North York by TTC. I care for dogs in your own home, so they stay comfortable in familiar surroundings. I always use a secure leash on walks, follow your instructions for feeding, medication and house rules, and make sure doors and gates are locked when I leave. I send photo updates every visit so you always know how your dog is doing, and I'll contact you right away if anything seems off.

Sitter Profile Image: Wen Shu W.
Verified Background Check
Wen Shu W.
$23
total per visit
25 years of experience
Toronto, ON, M1W

About: "With 25+ years of cat care experience, I provide exceptional, loving, and reliable care for your feline family members. From playful kittens to senior cats needing special attention, I understand their unique needs and personalities. Your cat’s comfort, happiness, and well-being are my top priorities!" "As a retired cat lover with 25+ years of experience, I offer a highly flexible schedule to accommodate your cat’s needs. Whether your feline friend requires morning, afternoon, evening, or even overnight care, I am available to provide feeding, playtime, litter box maintenance, medication (if needed), and companionship. My priority is ensuring your cat feels safe, comfortable, and well-cared for while you’re away." "Your cat’s safety and comfort are my top priorities. I provide a secure, stress-free environment in my spacious detached home with a fully fenced backyard. With 25+ years of experience, I ensure a calm and loving atmosphere where your cat will feel at ease. My friendly resident cat offers companionship, while I provide personalized care, playtime, and attention. Whether your cat needs quiet relaxation or interactive engagement, I tailor my care to their unique needs, giving you peace of mind while you're away."

Sitter Profile Image: Cayally J.
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Cayally J.
Star Sitter
$17
total per visit
5.0 out of 5 stars
• 23 reviews
5 repeat clients
2 years of experience
Toronto, ON, M1B

“Cayally was great! Saved me last minute and I really appreciate her responsiveness!! She was great with my dog and I Would definitely recommend. Thanks so much!”

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Olivia V.
Sitter Profile Image: Yidan W.
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Yidan W.
$20
total per visit
2 years of experience
Markham, ON, L6C

About: I'm a proud mom of two cats with 2 years of hands-on cat care experience. I hold a Red Cross pet first aid certificate and am currently studying toward a feline behavior consultant certification. I'm experienced in reading cat body language and behavior cues, and I know how to respond to common health situations — from tummy troubles to stress signals. Your cat will get patient, attentive care, plenty of playtime, and a calm, safe environment. I also send regular photo updates so you never have to wonder how they're doing! My schedule is very flexible right now, so I can easily fit cat care into my week. I'm available for drop-in visits and sitting on weekdays and weekends — mornings, afternoons, or evenings. I have two friendly resident cats, and I'm happy to keep them in separate rooms if your cat prefers solo space. In your home, I stick to your cat's exact routine — feeding, litter, play, and medications — and send you photo updates every visit. With my pet first aid certificate, I stay calm and know how to respond if anything unusual comes up.

Sitter Profile Image: Angela J.
Angela J.
$27
total per visit
5.0 out of 5 stars
• 32 reviews
3 repeat clients
30 years of experience
Toronto, ON, M1B

“Angela is a great cat sitter! She genuinely loves cats. You can rest assured knowing Angela will be taking care of your fur family. My cats have never been happier after a return from a trip before. Thanks Angela! I appreciate all you did for my two little fur balls.”

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Laura D.
Sitter Profile Image: Shyni F.
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Shyni F.
$20
total per visit
5.0 out of 5 stars
• 1 review
20 years of experience
Toronto, ON, M1T

“⭐️⭐️⭐️⭐️⭐️ Highly Recommend! Shyni took wonderful care of my cat while I was away. It was my first time leaving him at home alone, so I was understandably a bit nervous. However, Shyni was incredibly attentive and followed all of my instructions carefully, especially important since my cat was on medication and needed extra attention. What truly stood out was how quickly my cat bonded with her, which gave me so much peace of mind. It’s clear that she genuinely cares for animals and goes the extra mile to ensure their comfort and well being. I highly recommend Shyni to anyone looking for a reliable and caring pet sitter. I will definitely be booking her again!”

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Chathu F.
Sitter Profile Image: Leala C.
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Leala C.
$39
total per visit
5.0 out of 5 stars
• 35 reviews
19 repeat clients
Toronto, ON, M1H

“Leala is very pleasant to deal with and was very diligent in following my instructions. I would definitely repeat business with Leala.”

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Sheldon B.
Sitter Profile Image: Jovita P.
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Jovita P.
$24
total per visit
4.5 out of 5 stars
• 20 reviews
6 repeat clients
3 years of experience
Scarborough, ON, M1B

“Our first experience meeting Jovita was great. She was flexible when we needed to change the time for the drop-in and Marley instantly went to her. Jovita is very knowledgeable about the cues that dogs can give and we are looking forward to Marley’s next visit with her.”

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Marsha L.
Sitter Profile Image: Shuyun S.
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Shuyun S.
$23
total per visit
2 years of experience
Scarborough, ON, M1P

About: I love animals and love taking care of them. I have two dogs and three cats before so I know how to make them feel right at home. I know how hard it is to travel when you have pets, and how lucky when you find great care for your pets while you’re away, Hope I can provide you with some help~ I am off from Tuesday to Thursday so I am home all the time. I have plenty of time to play and care for your pets. We do our best to comply with your pet’s home schedule for walks and feeding so they are as comfortable as possible. My home is very close to a large green space and dog park.

Sitter Profile Image: Matthew S.
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Matthew S.
$28
total per visit
2 years of experience
Pickering, ON, L1V

About: I helped and continue to help look after my sister’s small dog for many years. I started when he was younger and now into old age. I have also helped look after an older and bigger dog for a few months, while their health unfortunately declined. Looking to gain more experience and knowledge for all sorts of lovely dogs. I’m currently working full-time as a Pharmacy Assistant, I have availability early mornings and in the evenings as well as some weekends. I may also have availability during the day on a few week days. Pet care in own home includes; providing sufficient water and food throughout the day, taking outside for bodily functions either on property or a walk. Picking up after when outside/on a walk and properly disposing of it. Making sure pet has collar and leash on when needed. Providing treats every so often. Cleaning off dog when needed from being outside in the elements I.E. rain/mud. Making sure to keep away from other dogs that are not known to each other. Same as above for clients home and outside of the home as well as providing updates and photos of their dog/pet. Also administering medication when required.

Sitter Profile Image: Tineale M.
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Tineale M.
$23
total per visit
5 years of experience
Scarborough, ON, M1H

About: I’ve always had a love for animals and understand that every pet deserves patience, kindness, and individualized care. I provide a safe, clean, and loving environment where pets can feel comfortable and at home. Whether it’s walks, playtime, feeding, administering basic care, or simply spending quality time together, I make sure each pet receives the attention and affection they need. I treat every dog as if they were my own and believe in keeping pet parents updated so they have peace of mind while they’re away. My goal is to make every pet feel happy, loved, and well cared for from the moment they arrive. Pet care is a natural part of my daily routine. I make time each day for walks, playtime, feeding, and giving pets the attention and companionship they need. I enjoy being active and spending time with animals, so caring for them fits easily into my schedule. Whether it’s sticking to a pet’s regular routine, providing exercise, or offering plenty of love and affection, I’m committed to making sure every pet feels safe, happy, and well cared for. When caring for pets in my client’s home, I do my best to maintain their normal routine so they feel comfortable and secure. I follow all instructions for feeding, walks, playtime, medications (if needed), and any special care requirements. I make sure they receive plenty of love, attention, exercise, and companionship while keeping their environment clean and safe. I also provide regular updates with photos and messages so pet parents can have peace of mind knowing their furry family member is happy and well cared for.

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The median cost per visit for dog sitting in Markham is $25

Dog parents share their Rover experiences - Markham

1 / 1
5.0 out of 5 stars

Cathleen was attentive and thoughtful and I felt very comfortable and safe with her while she did her check in with Snow !

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Emily L.
Drop-In Visits
5.0 out of 5 stars

Maria is a kind, compassionate, reliable, and very trustworthy individual. She absolutely loves animals, and I can't recommend her enough. As a first time dog/ puppy owner that works full time, it was vital for me to find someone I trusted enough to come into my home when I am not there, and follow my instructions for how to properly care for him. Not only does my puppy love Maria, but she treats my home, and pup, as if they were her own. I feel very grateful to have found her, and I urge you to book with Maria!

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Elaina F.
Drop-In Visits
5.0 out of 5 stars

Thank you for coming over taking care our dog! We are so glad that Dafu was getting some attention from a dog lover.

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firenstone_221C
Drop-In Visits
5.0 out of 5 stars

Lin and her husband were amazing. They are the sweetest most caring people and that’s exactly who you want watching over your pet. They were so attentive to Winnie, responsive, set updates and pictures. We’re so glad Lin and her husband were our first experience with Rover.

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Jessica D.
Drop-In Visits
5.0 out of 5 stars

He took good care of Neko, noticed there were lots of salt outside, and put boots on her. He is also very responsive

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Vivian T.
Drop-In Visits
5.0 out of 5 stars

Bernice was awesome with our cockapoo. Walked, fed and take good care of him. Will definitely be reaching out when we need a drop in visit.

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Jitesh A.
Drop-In Visits
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How to book dog sitting

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FAQs for Dog Sitting - Markham

Frequently asked questions about Rover

The average cost of Dog Sitting in Markham is $27 per visit as of November 2026. Most bookings cost between $20 and $40 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 6,071 sitters on Rover for Dog Sitting in Markham. About 87% of Markham sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Before the first visit, give your sitter clear written instructions covering your pet’s feeding routine, medication, litter or toilet care, preferred activities, behaviour, and anything that may make them anxious. This is a good idea, even if you’ve had a Meet & Greet.

Your instructions should explain where supplies, such as food, treats, medication, leashes, litter and cleaning supplies are kept. Include your vet’s details and an emergency contact, and let your sitter know what signs could indicate that something is wrong.

For some visits, you may want to confirm how the sitter will access your home and identify any rooms or areas that are off-limits. Update these instructions whenever your pet’s routine or needs change.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Markham choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

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