Cat Sitting Richmond Hill

Book a cat sitter to stop by your home to feed and play with your cat.

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Over 281
pet parents in Richmond Hill have booked cat sitting

Richmond Hill, Find top rated cat sitting

Prices are estimates per visit for 1 cat. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Niki M.
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Niki M.
$36
total per visit
5.0 out of 5 stars
• 4 reviews
2 repeat clients
17 years of experience
Richmond Hill, ON, L4C

About: I love all types of animals. I know how to train little puppies and I’m pretty sure I did a great job in training my own fur baby! I will make sure to keep them busy and active. I am fully experienced in administering medications for both dogs and cats. Always on top of cleaning their food and water bowl and providing fresh water and make sure they have full and easy access to food and water at all times. Fully experienced with bathing small dogs. Comfortable taking dogs for a walk. Also, my favourite activities are puppy yoga, cat yoga, goat yoga and visiting animal farms and sanctuaries. At the moment, I have a full time job. I am free after 6:00PM on weekdays and fully available on weekends. I love to spend my free times with animals. Caring for pets in my house or a client’s house involves various tasks such as feeding, providing fresh water, exercising, grooming, and cleaning up after them. Additionally, offering companionship and attention to ensure their well-being and happiness is essential. It is very important to follow any specific instructions provided by the pet owner regarding their routines, dietary needs, medications, and any special requirements. Regular communication with the owner about the pet’s behavior and any concerns is also important for maintaining trust and ensuring the best care possible.

Sitter Profile Image: Song Minh Nhat N.
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Song Minh Nhat N.
Star Sitter
$56
total per visit
5.0 out of 5 stars
• 28 reviews
10 repeat clients
1 year of experience
Richmond Hill, ON, L4C

“We chose travel dates based on Solana’s schedule because we trust her so much! We went away for an entire month while she house-sat for us and took care of our two cats. Every day while we were away we’d look forward to her updates. When we came back, the house was tidy, and our boys (cats) were totally calm and happy. We couldn’t ask for more!”

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Nathalie V.
Sitter Profile Image: Chaoxu G.
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Chaoxu G.
Star Sitter
$25
total per visit
5.0 out of 5 stars
• 10 reviews
2 repeat clients
5 years of experience
Richmond hill, ON, L4B

“Chaoxu is incredibly communicative, friendly and professional. My dog was really well taken care of when i was away. I would 100% recommend him!!”

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Victor X.
Sitter Profile Image: QINGYING X.
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QINGYING X.
$26
total per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
7 years of experience
Richmond Hill, ON, L4B

About: Animals have been an essential part of my life for as long as remember. Growing up, I spent nearly ten wonderful years with my grandmother’s dog. We shared an unbreakable bond—she trusted me so completely that when she gave birth to two litters, she would gently bring her newborn puppies right to me to cuddle and rest on my chest. That early experience taught me deep empathy, how to read canine body language, and how to build lasting trust with dogs. When I was in university, I welcomed my first cat into my life, and he is now nearly seven years old. He is my sweetest companion—every single night he sleeps with his head resting on my arm and kneads softly on me. Two years ago, my husband and I adopted our second cat. She is full of playful, energetic curiosity; she loves chasing after drawstrings and playing fetch with her favorite balls just like a little pup. Living with two distinct feline personalities and having a long history with dogs allows me to understand both the calm, sensitive souls and the playful, high-energy spirits. As a pet sitter, I treat every furry friend as if they were my own. I respect their individual boundaries, pay close attention to subtle behavioral or dietary cues, keep their spaces clean and safe, and always provide detailed photo and video updates so you can have complete peace of mind while away! My schedule is very flexible, allowing me to accommodate morning, midday, or evening visits easily. I can dedicate quality time to each visit for feeding, cleaning, brushing, playing, and sending thorough updates without ever rushing. Safety and reliability are always my top priorities when entering a client's home. I treat your living space with the utmost respect and care, treating your furry family members as gently and attentively as my own. During every visit, I strictly adhere to thorough safety and sanitation routines: • Door & Flight Prevention: I am extremely mindful when opening and closing main doors and windows, always double-checking that curious pets cannot slip out. • Hygiene & Sanitation: I sanitize my hands before and after touching food bowls, water dispensers, and litter boxes, ensuring fresh water, tidy feeding areas, and a spotless environment. • Respect & Communication: I respect your privacy, keep your home secure, and follow all specific instructions to the letter. After every visit, I provide prompt, detailed updates with clear photos and videos so you know exactly how your pet is doing. • Preparedness: I always confirm the contact information for your preferred local vet and emergency contacts before your departure, ensuring I am ready to respond swiftly and calmly in any unforeseen situation.

Sitter Profile Image: Sophia S.
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Sophia S.
$36
total per visit
5.0 out of 5 stars
• 23 reviews
6 repeat clients
15 years of experience
Richmond Hill, ON, L4C

“This is our 4th time booking with Sophia, and she was amazing as always!! Our flight got cancelled and rebooked for 2 days later and she was extremely flexible and accommodating. It was a huge relief in a stressful situation to have her be there for us and our cat, Ziggy. She sent us constant updates, pictures and was responsive with any questions we had. We always come back to our place looking better than when we left it, and most importantly, with Ziggy happy and healthy 😸 We genuinely could not ask for anything else!”

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Nahid H.
Sitter Profile Image: erica p.
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erica p.
$34
total per visit
15 years of experience
Richmond Hill, ON, L4C

About: I’m Erica! I’m really looking forward to working with you and meeting your fur babies! I’m always willing to meet you and your pet(s) at no cost, before I do drop-ins or house sitting. I have grown up with EVERY kind of animal possible! Dogs, cats, lizards, chinchilla, hedgehog, hamsters, Guinea pigs… the list goes on. I've always been involved in the caring and training for the animals in my family. I have lots of experience administering medications, cleaning cages, caring for hyper animals, being very patient, cleaning accidents (the right way), and being an overall loving and compassionate companion for all animals. Whether big or small, your pet(s) will be loved and cared for with patience, compassion, and respect. My goal is to make your pet feel calm, loved, cared for, and receives all the scratches and cuddles they want. I am available to visit for a free consultation at your convenience and/or for house sitting weekdays after 5:30 and weekends any time. I have my own vehicle and am available for all kinds of sitting, whether it’s a long walk, a pee break, or full on house sitting and companionship. Love, compassion, patience, and respect. I will treat your pets as my own. I am always respectful of personal boundaries and any safety precautions put in place. Should any situation arise, I am very calm and resolute and will call you and any necessary emergency services that are required, as well as the Rover service itself. Your pet and their safety and care always comes first, and I am happy to help around the house as needed in respect to cleanliness, changing litter, or cleaning cages.

Sitter Profile Image: Li Z.
Verified Background Check
Li Z.
$20
total per visit
2 years of experience
Richmond Hill, ON, L4B

About: I'm a responsible, attentive and patient caregiver who really enjoy spending time with pets. I always take care of pets with respect and treat them like family, and make sure they feel loved, happy, and well cared for. I provide daily updates and photos, so you can see that your pet is safe and happy. I'll always be here whenever you need me, and I truly appreciate every opportunity you give me to care for your furry family member. I'm home fulli-time, so I have plenty of time to take care of your pets. You can reach me out anytime whenever you need, even in early mornings or nights. I'll give your dogs all the love, attention, and playtime they need . All you need to do is contact me, and I'll take care of the rest. Safety and trust are my top priorities. I will always respect each owner's rules and carefully follow any instructions they provide. I will treat every pet with love, patience and care, making sure they feel safe, happy and well looked after while they're with me. I

Sitter Profile Image: Keying X.
Verified Background Check
Keying X.
$26
total per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
5 years of experience
Vaughan, ON, L6A

“I highly recommend Keying! She did a fantastic job looking after my cat, Chewy. She was reliable, communicative, and made a genuine effort to keep Chewy comfortable and entertained. I loved receiving the regular photo updates and status reports. I’m very happy with her work and will definitely book her again.”

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Shaahreyna B.
Sitter Profile Image: xiaoshu h.
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xiaoshu h.
$22
total per visit
5.0 out of 5 stars
• 4 reviews
15 years of experience
Richmond Hill, ON, L4B

“Wonderful experience! She sent photos of Ramen during his stay and he seemed to have had a lot of fun. We will be repeat clients for sure.”

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Jenny C.
Sitter Profile Image: Natalie Y.
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Natalie Y.
$30
total per visit
5.0 out of 5 stars
• 5 reviews
1 repeat client
15 years of experience
Richmond Hill, ON, L4S

“Natalie was great! Its such a relief to have someone take great care of my cats. I highly recommend her”

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Linda R.
Sitter Profile Image: Hau Yee (Ella) C.
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Hau Yee (Ella) C.
Star Sitter
$19
total per visit
5.0 out of 5 stars
• 14 reviews
4 repeat clients
2 years of experience
Richmond Hill, ON, L4B

“Ella is superb, very kind and considerate. She spent extra time with our 14 year-old Chihuahua who is temperamental and never been left alone by himself for 2 days. We asked for 4 drop-in visit on Saturday which most people would not take the request but she is so compassionate and accepted it (I’ve been rejected by 3 star sitter before I got Ella). Even she is not a star sitter YET but I am 200% sure she will be very soon. We will definitely ask for her help next time when needed. Thanks, Barb and Peter Law ♥️”

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Barbara L.
Sitter Profile Image: Cheuk Yen L.
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Cheuk Yen L.
$26
total per visit
3 years of experience
Richmond Hill, ON, L4B

About: I’ve had cats for 3 years and also often help my friends take care of their dogs. I genuinely enjoy spending time with animals and getting to know their different personalities. I’m happy to give them attention, play with them, and make sure they feel comfortable and cared for while their owners are away. I know pets are part of the family, so I would treat them with the same love and care I give my own. I’ll also make sure to follow their usual routines and any instructions from you! I’m currently a student, so I have a flexible schedule and plenty of time to care for your pets on most days. I’m usually available on Wednesdays, Thursdays, Fridays, and Sundays. I’m only away on Monday and Tuesday mornings, so I can plan my schedule around your cat’s needs. If possible, I’d appreciate bookings made 3 days to a week in advance so I can make sure I have enough time to give your cat the attention and care they deserve! For daycare and overnight stays, I’ll make sure your pet has a safe, clean, and comfortable environment. I don’t currently have any pets at home, so your pet can enjoy their own space without having to share it with other animals. With 3 years of pet experience, I understand that every pet has different needs and preferences. I’m also aware that certain foods can be toxic to dogs or cats and that some situations or environments can make them feel stressed or uncomfortable, so I’ll be mindful of their safety and behaviour. I’ll follow your instructions for feeding, litter box cleaning, playtime, and their usual routines, while giving them time to settle in at their own pace. I’m also happy to send regular photo updates so you can feel reassured that your little one is doing well while you’re away!

Sitter Profile Image: STEPHENIE Y.
Verified Enhanced Background Check
STEPHENIE Y.
$40
total per visit
17 years of experience
Richmond Hill, ON, L4B

About: ✨Trusted Feline Caregiver with 17 Years of Personal Experience – Your Cat's Home Away From Home! Hello, fellow cat lovers! This is Stephenie, with 17 years of cat care experience. I understand cats’ unique needs and behaviours deeply. I grew up with a beloved 17-year-old domestic shorthair and currently care for two wonderful 6-year-old cats of my own. I provide compassionate boarding and drop-in visits tailored to each cat’s personality and health. Please share any medical needs or special care instructions so I can ensure your cat’s comfort and well-being. Why Choose Me? ⭐️ Experience You Can Trust: With over a decade of personal cat ownership, I've navigated the various stages of feline life, from the adorable chaos of kittens to the nuanced care required in the senior years. I understand the unique needs and quirks that come with each life stage, ensuring your cat receives personalized and attentive care. ⭐️ A Home Filled with Love: My own feline companion has been my source of joy and comfort, and I extend the same warmth to every cat in my care. Your pet will be welcomed into a safe and cozy environment, with plenty of spots for lounging, exploring, and, of course, playtime! ⭐️ Trusted by Friends and Family: Friends and family have relied on me as their go-to pet caregiver whenever they travel. My commitment to the well-being of furry family members has earned me their trust, and I'm eager to extend the same level of care to your beloved cat. ⭐️ Tailored Care for Every Stage: Whether your cat is a sprightly kitten or a wise senior, I understand the specific needs that come with each life stage. From providing stimulating toys for the young ones to offering specialized care for seniors, I adapt my approach to ensure your cat is comfortable and content. Services Offered: 📷 Daily Check-ins: Regular updates and photos to keep you connected with your cat's adventures and well-being. 🏀 Playtime and Enrichment: Tailored play sessions and enrichment activities to keep your cat entertained and stimulated. 💊Medical Care: Administration of medications or special care as per your cat's health requirements. ❤️ Home Away From Home: A welcoming and secure environment where your cat can relax and feel at home. I work from home two days a week and am available for daytime care on these days. Drop-in visits are only possible outside of my working hours. I have a flexible schedule on weekends to accommodate your dog/cat’s needs with ease. All windows are fenced and locked in my condo. Your cats are welcome to snuggle on the couch or find anywhere comfortable to lay down.

Sitter Profile Image: Esther H.
Verified Background Check
Esther H.
$22
total per visit
20 years of experience
Richmond Hill, ON, L4B

About: « Where every cat feels st home » Cats have been part of my life for as long as I can remember. I’ve always been drawn to their gentle nature, expressive eyes, and the special companionship they bring. Over the years, I’ve rescued, fostered, adopted and supported more than 15 cats, through both short- and long-term care. As a rescue volunteer, I’ve helped feed stray cats and supported Trap-Neuter-Return (TNR) to give community cats a healthier life. After moving to Toronto, I also became a foster volunteer, providing cats with a safe place to stay, patience and lots of love while helping them adjust to people and find their forever homes. 🏠 Rocky was my “foster fail.” ❤️ He came from Egypt, and from the moment we met, there was a connection I can’t really explain. I ended up keeping him—and later caring for him through a very difficult time, giving him 100 days of medication and watching him grow from 2 kg to 4.6 kg. Today, he is my little shadow and my lifelong companion. I understand that every cat has their own personality, routine and comfort level. My goal at Rocky-a-bye Cat Villa is to give every guest the same patience, respect and love I would want for my own cat. I work during the day, and cats have a quiet, private space to relax and feel secure while I’m away. After work, I’m home to give them plenty of one-on-one attention, playtime, cuddles and care. I follow each cat’s routine and make sure they feel comfortable and settled during their stay. ❤️ I provide a clean, calm and safe home environment where each cat can settle in comfortably. Depending on their personality and their family’s preference, they can have their own private space or gradually spend time with Rocky. I always respect their comfort level and keep them supervised when together.

Sitter Profile Image: Chenglin Z.
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Chenglin Z.
$36
total per visit
5.0 out of 5 stars
• 4 reviews
10 years of experience
Richmond Hill, ON, L4B

“Our cats are absolutely scaredy cats but they warmed up to Ivy very quickly. Ivy took such good care of them!”

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Jessa S.
Sitter Profile Image: Samantha M.
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Samantha M.
$28
total per visit
4.9 out of 5 stars
• 9 reviews
4 repeat clients
7 years of experience
Vaughan, ON, L6A

“Sam is amazing! She spent 2 drop ins with our cat mookie and made sure she had lots of food & water and her box was cleaned right up. She even left a birthday toy for mookie knowing it’s her birthday coming up. I would trust Sam over and over again! ❤️”

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erin d.
Sitter Profile Image: Yidan W.
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Yidan W.
$18
total per visit
2 years of experience
Markham, ON, L6C

About: I'm a proud mom of two cats with 2 years of hands-on cat care experience. I hold a Red Cross pet first aid certificate and am currently studying toward a feline behavior consultant certification. I'm experienced in reading cat body language and behavior cues, and I know how to respond to common health situations — from tummy troubles to stress signals. Your cat will get patient, attentive care, plenty of playtime, and a calm, safe environment. I also send regular photo updates so you never have to wonder how they're doing! My schedule is very flexible right now, so I can easily fit cat care into my week. I'm available for drop-in visits and sitting on weekdays and weekends — mornings, afternoons, or evenings. I have two friendly resident cats, and I'm happy to keep them in separate rooms if your cat prefers solo space. In your home, I stick to your cat's exact routine — feeding, litter, play, and medications — and send you photo updates every visit. With my pet first aid certificate, I stay calm and know how to respond if anything unusual comes up.

Sitter Profile Image: Kaitlyn S.
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Kaitlyn S.
$20
total per visit
5.0 out of 5 stars
• 4 reviews
5 years of experience
L3T

About: I’ve been involved in the care of animals since I was 10. I started dog walking in my neighbourhood and ever since I have expanded my experience with animals of all species and breeds. I’ve grown up with animals my whole life, there has never been a moment where our home hasn’t been blessed with animals. I’ve worked with senior animals who require special attentions, larger animals, younger animals and a variety of other needs. I’m currently working a part time, fixed schedule that allows me a consistent time of day to care for your fur babies. I can work a variety of times during the weekends and during the week. I have a massive fenced backyard with lots of grass to run and play in. I have several large parks within walking distances that would be great to get some high energy out.

Sitter Profile Image: Sin Ching W.
Verified Background Check
Sin Ching W.
$19
total per visit
6 years of experience
Thronhill, ON, L3T

About: I’ve been the go-to cat sitter for friends for over 6 years—first in Hong Kong, now in Toronto! I love getting to know each cat’s quirks and making them feel right at home. Whether it’s playtime, mealtime, or keeping things tidy, I’ve got it covered with care. I am currently working for a 9 to 5 full time with 2 days WFH. Available after 6pm during weekdays and after 2pm during weekends. Always check in and out on time and share plenty of photos and updates during each visit. Pay close attention to your pet’s behavior and will let you know right away if I notice anything unusual—so you can have total peace of mind while you’re away.

Sitter Profile Image: Wing Shan L.
Verified Background Check
Wing Shan L.
$20
total per visit
5.0 out of 5 stars
• 39 reviews
27 repeat clients
12 years of experience
Markham, ON, L6C

“Wing was wonderful to work with and easy to communicate with. She was great with Ryder, and he seemed to take to her right away. Thanks so much for your service and going above and beyond. I hope to reach out again during my next travels.”

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Merry B.
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The median cost per visit for cat sitting in Richmond Hill is $25

Cat parents share their Rover experiences - Richmond Hill

1 / 1
5.0 out of 5 stars

We were all a little anxious when we left our very shy cat for the first time, but Natalie took great care of her and put everyone at ease with the daily updates.

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Brad R.
Drop-In Visits
5.0 out of 5 stars

Vivian is wonderful! Very communicative and sweet. I felt relieved she was caring for my fur babies. They love her

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Linda R.
Drop-In Visits
5.0 out of 5 stars

Always a pleasure to have Sarah help care for our fur babies. Gives us peace of mind. Thank you again!

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Erika T.
Drop-In Visits
5.0 out of 5 stars

I highly recommend Keying! She did a fantastic job looking after my cat, Chewy. She was reliable, communicative, and made a genuine effort to keep Chewy comfortable and entertained. I loved receiving the regular photo updates and status reports. I’m very happy with her work and will definitely book her again.

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Shaahreyna B.
Drop-In Visits
5.0 out of 5 stars

Amazing as always! My fir babies are well taken care of and going away is worry free when we have Nava take care of them! They hate when we go away, but they love Nava and are excited to see her!

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Kelly B.
Drop-In Visits
5.0 out of 5 stars

Wendy did a great job taking care of Max while we were away. She was excellent at showing us photos and videos and providing updates. We highly recommend and look forward to hiring her again.

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John K.
Drop-In Visits
5.0 out of 5 stars

Monica is wonderful! It’s as if she’s a family member taking care of my cat. I felt so comfortable knowing that my cat was in her hands and it made my time away so much more enjoyable. Thank you Monica for being you!

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Zayn H.
Drop-In Visits
5.0 out of 5 stars

Yuki -thank you for taking such great care of my 3 cats during your daily drop in visits! I was able to enjoy a worry free vacation! You are the best !

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Wendy D.
Drop-In Visits
5.0 out of 5 stars

We’re very happy with the care Nuomi received! Cherise was very careful and attentive to every detail when caring for our cat. Communication was excellent, with timely feedback and updates after each visit. Would absolutely trust her again! Thanks Cherise:)

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Ziyi W.
Drop-In Visits
5.0 out of 5 stars

Rachel was above and beyond! She walked me through using Rover (it was my first time). She sent me very detailed updates. She was sensitive and skilled in establishing a relationship with our cats. Even the cat who dislikes strangers would go up to her for petting. She made sure to inform me about every little thing and acted according to my instructions.

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Esther R.
Drop-In Visits
5.0 out of 5 stars

Sophia is such a dedicated and responsible sitter—I actually want to give her a 10 out of 5! She did a pre-drop-in visit and patiently listened to all my concerns as a first-time Rover user worried about leaving my two babies home alone. My dog, Chance, is an almost 90lb Labrador who is wary of strangers, but Sophia was incredibly capable of building trust with him. She even brought toys from her own home to play with him! She also bonded with my cat, Cathy, very well. Sophia sent numerous photos and videos during her visits and even insisted on walking Chance despite the cold weather. She is truly passionate about animals and very observant. For example, she noticed Cathy had moved her cat bed and asked if she should put it back. She even picked up a delivery for us that arrived earlier than expected! It was a pleasure working with Sophia. Chance and Cathy like her a lot, and I cannot wait to have her watch them again during my next trip.

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liu l.
Drop-In Visits
5.0 out of 5 stars

She took wonderful care of my kitten and was incredibly attentive and detail-oriented. It was clear from the start that she truly loves cats and understands their needs. She followed all instructions carefully, kept everything clean, and made sure my kitten was comfortable and happy the entire time. I felt very at ease knowing my kitten was in such caring hands. I would absolutely recommend her to anyone looking for a reliable and loving cat sitter, and I would happily book with her again!

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Spencer T.
Drop-In Visits
5.0 out of 5 stars

Grace was absolutely amazing! I trust her so much! She even drove by my house before the first visit to make sure she knew where it was (I wasn’t able to have access to my phone for the weekend) so this made me feel at ease. She updated my son with cute videos and made sure her she had lots of play time! She also filled her food and water as well as changed the litter! I’m glad Grace was there to care for Luna, as she is a kitten and was just recently adopted. Being left alone for the weekend would have been scary for her. Will definitely repeat 🔁 with Grace and I recommend her HIGHLY! Many thank you’s

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Close With C.
Drop-In Visits
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How to book cat sitting

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Sitters in Richmond Hill average 5
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FAQs for Cat Sitting - Richmond Hill

Frequently asked questions about Rover

The average cost of Cat Sitting in Richmond Hill is $28 per visit as of November 2026. Most bookings cost between $20 and $36 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 1,035 sitters on Rover for Cat Sitting in Richmond Hill. About 92% of Richmond Hill sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Yes, Rover is well-suited for finding sitters who can care for your pet within 24 hours. With 1,035 sitters in Richmond Hill, 92% respond to messages in under an hour.

You can message multiple sitters simultaneously to find the fastest available match. If you need care today or tomorrow, you can look for sitters with a "calendar last updated" notice on their profiles.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Richmond Hill choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 79% of sitters can help with special care needs
  • 81% can help with giving oral medications or injections
  • 87% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

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