Pet Sitting Richmond Hill

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Richmond Hill, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Niki M.
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Niki M.
$39
total per visit
5.0 out of 5 stars
4 reviews
2 repeat clients
17 years of experience
Richmond Hill, ON, L4C

About: I love all types of animals. I know how to train little puppies and I’m pretty sure I did a great job in training my own fur baby! I will make sure to keep them busy and active. I am fully experienced in administering medications for both dogs and cats. Always on top of cleaning their food and water bowl and providing fresh water and make sure they have full and easy access to food and water at all times. Fully experienced with bathing small dogs. Comfortable taking dogs for a walk. Also, my favourite activities are puppy yoga, cat yoga, goat yoga and visiting animal farms and sanctuaries. At the moment, I have a full time job. I am free after 6:00PM on weekdays and fully available on weekends. I love to spend my free times with animals. Caring for pets in my house or a client’s house involves various tasks such as feeding, providing fresh water, exercising, grooming, and cleaning up after them. Additionally, offering companionship and attention to ensure their well-being and happiness is essential. It is very important to follow any specific instructions provided by the pet owner regarding their routines, dietary needs, medications, and any special requirements. Regular communication with the owner about the pet’s behavior and any concerns is also important for maintaining trust and ensuring the best care possible.

Sitter Profile Image: Wendy Z.
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Wendy Z.
$23
total per visit
5.0 out of 5 stars
8 reviews
5 repeat clients
4 years of experience
Richmond Hill, ON, L4C

I’m a repeat customer of Wendy’s because she takes the time to try and engage my cat. She’s also an excellent communicator so I never worry while I’m away. I recommend her highly!

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Stefenie K.
Sitter Profile Image: Lehna S.
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Lehna S.
$20
total per visit
5.0 out of 5 stars
2 reviews
1 repeat client
6 years of experience
Richmond Hill, ON, L4C

About: I've been dog walking and spending time with pets my entire life. I started walking my neighbor's golden when I was a kid and I loved getting to spend time outside with such a wonderful companion. I love exploring nature almost as much as dogs themselves. I'm currently in school that is hybrid (most courses are online) which keeps my day to day schedule pretty flexible. I'm good for early morning walks/visits as early as 7am and can also do late nights if need be. I am a tidy person. I recognize I'm only entering your home to care for your pet I am happy to follow any house rules just let me know.

Sitter Profile Image: Victoria C.
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Victoria C.
$23
total per visit
5.0 out of 5 stars
10 reviews
4 repeat clients
15 years of experience
Richmond Hill, ON, L4C

About: The genuine care and attention I give to each dog as if they were my own. I have experience working with dogs of all ages, from energetic puppies who need consistent routines and patience, to senior dogs who require gentler walks, extra care, and a slower pace. I’m reliable, detail oriented, and committed to providing safe, enjoyable walks and play dates tailored to your dog’s individual needs. I also focus on building trust with both pets and their owners so everyone feels at ease. I’m currently working evenings from home as an administrative assistant for a media company but am available anytime of day Monday - Friday. I plan my schedule around the needs of the pets I care for, making sure they get the attention, exercise, and companionship they deserve. Whether it’s morning walks, afternoon visits, or weekend playtime, I’m consistent and flexible, ensuring your pet’s routine stays on track. In my home, pets have access to a fully fenced backyard where they can safely play, explore, and get plenty of outdoor time. I also have a spacious basement apartment with lots of open areas for relaxing, playing, or just lounging comfortably, perfect for dogs of all sizes and energy levels. When caring for pets in a client’s home, I make sure to follow their usual routine closely, from feeding and walking schedules to any special instructions. Whether in my space or yours, I create a calm, safe, and loving environment where your pet feels at home.

Sitter Profile Image: Jasmine N.
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Jasmine N.
$39
total per visit
5.0 out of 5 stars
2 reviews
2 repeat clients
20 years of experience
Richmond hill, ON, L4C

About: I’ve been taking care of animals since age 9. From small ones such as birds and fish to cats and dogs. I currently own a Bengal cat, but have previously owned a cocker spaniel, Doberman, and pitbull. I have also dealt with animals that have separation anxiety. I currently work for myself so I am able to create my own schedule. I currently have a lot of free time during weekdays and some evenings. I don’t offer pet stays at my place. However, if I am in your home, just let me know the house rules and we’re good to go! :)

Sitter Profile Image: Xinbei W.
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Xinbei W.
Star Sitter
$28
total per visit
5.0 out of 5 stars
23 reviews
8 repeat clients
6 years of experience
Richmond Hill, ON, L4C

About: As a devoted dog owner myself, I’ve had the joy of raising my dog, Zuzu, from a puppy over the past six years. Now, with my two college kids away, I have plenty of time to give your furry family members the love and attention they deserve. I’m detail-oriented, and your pet’s safety and comfort are always my top priorities. I live in a pet-friendly neighborhood with beautiful parks, perfect for our daily walks. Share your dog’s routine, and I’ll make sure to stick to it as closely as possible. Please let me know if your dog has any allergies or unique behaviors. I’ll take extra care to meet their needs. As a home runner, I have a flexible schedule that allows me to be available throughout the day. This means I have plenty of time to play, care for, and give lots of attention to your pups. Whether it’s walks, playtime, or snuggling, I’m always around to ensure they’re happy and well cared for. I always provide them meals as scheduled, fresh water, regular exercise, and companionship. I will maintaining their hygiene and ensure a safe and comfortable environment.

Sitter Profile Image: Crystal Y.
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Crystal Y.
Star Sitter
$17
total per visit
5.0 out of 5 stars
13 reviews
3 repeat clients
2 years of experience
Richmond Hill, ON, L4C

About: Hi! My name is Crystal and I’m excited to be your next pet-sitter! I have always loved caring for the pets of friends and family and I want to extend that care to your pets. I have experience with a diverse range of pet personalities from anxious to very charismatic. I have walked and looked after the dogs of friends and family, being a trusted guardian in those days where they just needed a little extra support in caring for their furry friend. I’ve also always loved cats but ever since being a cat aunt, I’ve fallen in love with cat sitting! I look forward to caring for your loved one, dogs and cats alike :) Feel free to reach out with any questions you may have, I’m always happy to chat. I’m currently a graduate student pursuing my second Master’s of Science! I completed my MSc in Medical Genetics at UBC in 2025 and am working towards finishing a degree in Genetic Counselling. As a busy student, I find joy in the little moments that I get to spend with others pets and caring for them. I fit pet-sitting into my schedule by visiting in the early morning and evenings. I tend to be flexible Tuesdays, Thursdays, and during the weekends. I will have conversations with you about what makes your pet the most comfortable and what signs or behaviours I should be mindful of. My first priority will always be to make sure your loved one is feeling safe and comfortable. Always happy to give frequent updates if owner wishes.

Sitter Profile Image: Chaoxu G.
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Chaoxu G.
$28
total per visit
5.0 out of 5 stars
9 reviews
1 repeat client
5 years of experience
Richmond hill, ON, L4B

Chaoxu is incredibly communicative, friendly and professional. My dog was really well taken care of when i was away. I would 100% recommend him!!

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Victor X.
Sitter Profile Image: Taylor M.
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Taylor M.
$28
total per visit
30 years of experience
Richmond Hill, ON, L4C

About: I've been a dog lover my entire life and have owned three dogs of my own over the years. In addition to caring for my own pets, I've helped look after many dogs in my neighbourhood and always enjoy getting to know each dog's unique personality. In fact, I'm probably guilty of knowing most of my neighbours by their dogs' names first! I understand how important it is to trust someone with your furry family member, and I'll make sure your dog receives plenty of attention, care, and affection while you're away. I have a flexible schedule that allows me to provide reliable and attentive care throughout the week. I enjoy being active and spending time outdoors, so dog walks fit naturally into my daily routine. Whether it's feeding, walks, playtime, or simply providing companionship, I can easily incorporate pet care into my day and ensure each pet receives the attention and care they deserve. My priority is always making sure pets feel safe, comfortable, and cared for. I take the time to learn each pet's routine, preferences, and any special instructions from their owner so I can provide consistent care. Whether I'm caring for a pet in my home or a client's home, I ensure they have plenty of attention, exercise, fresh water, and a safe environment. I also believe in regular communication and am happy to provide updates and photos so owners can feel confident that their pets are happy and well looked after while they're away.

Sitter Profile Image: Rachel G.
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Rachel G.
$28
total per visit
5.0 out of 5 stars
10 reviews
2 repeat clients
10 years of experience
Richmond Hill, ON, L4C

Rachel came and visited my pups. She let them out to play and have potty breaks. My dogs take time to warm up but honestly it didn’t take more than 5 minutes and my pups loved her. I will be booking her on a more consistent basis. She is so loving and warm. I highly recommend her to anyone with their babies

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Tami G.
Sitter Profile Image: Haukiu C.
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Haukiu C.
$29
total per visit
5.0 out of 5 stars
10 reviews
4 repeat clients
6 years of experience
Richmond Hill, ON, L4C

Haukiu and her partner Johnson did awesome drop-in visits for our 3 cats! Super communication and posted pictures for us on each visit. Helped us enjoy our vacation knowing our girls were being well taken care of. Would definitely recommend!!

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Shelley S.
Sitter Profile Image: Sophia S.
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Sophia S.
$34
total per visit
5.0 out of 5 stars
14 reviews
2 repeat clients
15 years of experience
Richmond Hill, ON, L4C

Sophia is such a dedicated and responsible sitter—I actually want to give her a 10 out of 5! She did a pre-drop-in visit and patiently listened to all my concerns as a first-time Rover user worried about leaving my two babies home alone. My dog, Chance, is an almost 90lb Labrador who is wary of strangers, but Sophia was incredibly capable of building trust with him. She even brought toys from her own home to play with him! She also bonded with my cat, Cathy, very well. Sophia sent numerous photos and videos during her visits and even insisted on walking Chance despite the cold weather. She is truly passionate about animals and very observant. For example, she noticed Cathy had moved her cat bed and asked if she should put it back. She even picked up a delivery for us that arrived earlier than expected! It was a pleasure working with Sophia. Chance and Cathy like her a lot, and I cannot wait to have her watch them again during my next trip.

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liu l.
Sitter Profile Image: Yuqi L.
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Yuqi L.
$28
total per visit
5.0 out of 5 stars
132 reviews
27 repeat clients
13 years of experience
Richmond Hill, ON, L4B

Yuqi took good care of our cats! She communicated wonderfully and provided us updates/photos. She took the time to understand our cats needs and is reliable. We highly recommend her and will use her again for our future cat visit needs!

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Donna L.
Sitter Profile Image: Antonella L.
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Antonella L.
$23
total per visit
15 years of experience
Richmond Hill, ON, L4C

About: Hi, thank you for visiting! 🩷🐶🐱 I am Antonella and I live in Richmond Hill, Ontario. I work from home and I’m available for boarding, drop-ins and dog walking. I have more than 15 years experience in pet ownership as the primary caregiver but I have lived with pets my entire life. I was a volunteer at the Toronto humane society for over 5 years in the feline department where I was given training on behavioural issues in cats. I can successfully administer various types of medication with ease and gentle care. I promise to provide lots of love and care to your pets and provide you with plenty of photo and video updates to put your mind at ease. In my spare time, I volunteer with Eddie’s Network, which helps reunite lost dogs with their owners. If you’re looking for days that seemed blocked off our would like to learn more about me, just send me a message ☺️ I am open on weekends as well as evenings during the week. I can also take in dogs for boarding. I will make time for your pet as though they are my own! I will be respectful of your pet and your home. I can work with pets with behaviour issues and have a strong sense of what they are experiencing after years of pet ownership and volunteer work at the humane society. I will always ensure to safety and happiness of your pet.

Sitter Profile Image: David G.
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David G.
Star Sitter
$23
total per visit
5.0 out of 5 stars
52 reviews
17 repeat clients
6 years of experience
Richmond Hill, ON, L4C

About: With 5+ years of hands-on dog experience, I have worked with pups of all ages- from energetic puppies to wise seniors(16+ years) and sizes, ranging from 7lbs to 90 lbs. My expertise includes: 1. Daily care( feeding, walking, playtime) 2. Medication administration ( oral meds, special diets) 3. Senior dog support( mobility, comfort care) 4. Behavior & socialization ( shy, anxious pups) I treat your pet as my own, ensuring they are safe, happy, and loved while you are away. You will always welcome to check out. I treat it like a joyful commitment, not just a side task. We can go for walk at least 3 times a day ( morning, mid day, before bed time). Also, there will be adventure days ( longer hikes in community trails), depends on energy level of your pet. Cleaning bedding and toys to keep their space fresh. 1. Leash: I prioritize secure walks with leash checks. 2. No risks: Avoid dog parks (unless requested), toxic food and plants and unsafe toys. 3. Meet and Greets: Always required to ensure your pet feels comfortable with me. 4. Updates: you will get lots of picture check- ins so you are never left wondering. 5. Respect rules: follow your training routines My goal is to make your pet feel safe and you feel confident

Sitter Profile Image: Krisztina K.
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Krisztina K.
$23
total per visit
13 years of experience
Richmond Hill, ON, L4C

About: My experience includes caring for dogs of all ages, breeds, sizes, and temperaments. I have attended various canine behavior and training workshops, and I am certified in Canine First Aid. I'm available on boarding all week-end. All my time is for your dog, to play with, walk, and take care of it. I can provide the necessary attention, care, and patience to any dog ​​of any age or with any difficulty. The house is big enough to comfortably accommodate your dog and the back yard is safe. I am with your dog all the time so I can keep an eye on him. I am also first aid certified so if anything happens I can help immediately.

Sitter Profile Image: Qian & Bethany L.
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Qian & Bethany L.
$34
total per visit
5.0 out of 5 stars
92 reviews
40 repeat clients
9 years of experience
Richmond Hill, ON, L4B

I apologize for my delayed review; I was busy catching up on my work. I was really pleased that Qian accepted my request, even though it was last minute. He came to check on Ray and my house within 30 minutes of my request before agreeing to it. He understood my instructions perfectly. He was also flexible enough to accommodate my request to change the time on the first day. For the actual service, he arrived right on time and took care of Ray as instructed, sending me pictures to reassure us. On the second day, he cleaned the litter box, communicated with me, and went upstairs to check on Ray to make sure he was okay. I'm very satisfied with the service and will definitely reach out again when I need pet sitting services.

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Soo Suk P.
Sitter Profile Image: Joey T.
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Joey T.
Star Sitter
$26
total per visit
5.0 out of 5 stars
13 reviews
3 repeat clients
7 years of experience
Richmond Hill, ON, L4E

Joey is the best pet sitter ever!! I trust her completely to take care of my fur babies. One of my cats has a disability and needs medication and she was able to administer it every time. She is honestly the best.

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Linda R.
Sitter Profile Image: Sharon R.
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Sharon R.
$26
total per visit
4.9 out of 5 stars
23 reviews
5 repeat clients
20 years of experience
Markham, ON, L6C

This was my first experience hiring someone to watch over my cat and Sharon really went above and beyond. She was extremely flexible and thorough with her visit. She sent many pictures/videos and checked in with me often. She let me know when she will be arriving and when she was leaving. I was very comfortable having Sharon around due to her experience and really felt her loving and kind nature towards my cat when she visited before my trip. I will definitely be using her again! Thank you Sharon for taking such good care of my Peakie while I was away!

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Paula V.
Sitter Profile Image: Allen D.
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Allen D.
Star Sitter
$28
total per visit
5.0 out of 5 stars
9 reviews
5 repeat clients
15 years of experience
Maple, ON, L6A

About: Caring for dogs isn’t just something I do — it’s something I truly love. My goal is to make sure your furry family member feels safe, comfortable, and happy while you’re away. I treat every dog in my care as if they were my own. I work from home, which allows me to provide attentive supervision throughout the day. My flexible schedule makes it easy to coordinate drop-offs, pick-ups, and any special requests in advance. I have a fully fenced backyard for safe outdoor playtime, and I share my home with a very friendly Golden Doodle who enjoys the company of other dogs. Your pup will have companionship, structured play, and a calm, loving environment. Whether your dog needs lots of play or a quieter, relaxed stay, I adapt to their personality and routine. I work from home, which allows me to provide attentive supervision throughout the day. My flexible schedule makes it easy to coordinate drop-offs, pick-ups, and any special requests in advance. I have a fenced backyard. Also I have a very friendly golden doodle which enjoyed other dogs company. We will take care of your dog like ours.

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The median cost per visit for pet sitting in Richmond Hill is $25

Pet parents share their Rover experiences - Richmond Hill

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5.0 out of 5 stars

Great pet sitter! They took wonderful care of my cat and kept me updated while I was away. My cats were happy and well cared for. Highly recommended!

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ZHIFENG C.
Drop-In Visits
5.0 out of 5 stars

Nava is very professional taking care of my all four cats. She also respond fast with each communication. Highly recommended for her service and definitely would choose her again in the future.

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Lin H.
Drop-In Visits
5.0 out of 5 stars

Chaoxu is incredibly communicative, friendly and professional. My dog was really well taken care of when i was away. I would 100% recommend him!!

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Victor X.
Drop-In Visits
5.0 out of 5 stars

Sarah was great with Nixie (my cat). She was attentive to the instructions I left to take care of Nixie and also provided me with regular updates. I felt reassured that Nixie was in good hands while I was away!

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Aurthi M.
Drop-In Visits
5.0 out of 5 stars

Yuki -thank you for taking such great care of my 3 cats during your daily drop in visits! I was able to enjoy a worry free vacation! You are the best !

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Wendy D.
Drop-In Visits
5.0 out of 5 stars

We’re very happy with the care Nuomi received! Cherise was very careful and attentive to every detail when caring for our cat. Communication was excellent, with timely feedback and updates after each visit. Would absolutely trust her again! Thanks Cherise:)

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Ziyi W.
Drop-In Visits
5.0 out of 5 stars

Rachel was above and beyond! She walked me through using Rover (it was my first time). She sent me very detailed updates. She was sensitive and skilled in establishing a relationship with our cats. Even the cat who dislikes strangers would go up to her for petting. She made sure to inform me about every little thing and acted according to my instructions.

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Esther R.
Drop-In Visits
5.0 out of 5 stars

Sophia is such a dedicated and responsible sitter—I actually want to give her a 10 out of 5! She did a pre-drop-in visit and patiently listened to all my concerns as a first-time Rover user worried about leaving my two babies home alone. My dog, Chance, is an almost 90lb Labrador who is wary of strangers, but Sophia was incredibly capable of building trust with him. She even brought toys from her own home to play with him! She also bonded with my cat, Cathy, very well. Sophia sent numerous photos and videos during her visits and even insisted on walking Chance despite the cold weather. She is truly passionate about animals and very observant. For example, she noticed Cathy had moved her cat bed and asked if she should put it back. She even picked up a delivery for us that arrived earlier than expected! It was a pleasure working with Sophia. Chance and Cathy like her a lot, and I cannot wait to have her watch them again during my next trip.

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liu l.
Drop-In Visits
5.0 out of 5 stars

Grace was absolutely amazing! I trust her so much! She even drove by my house before the first visit to make sure she knew where it was (I wasn’t able to have access to my phone for the weekend) so this made me feel at ease. She updated my son with cute videos and made sure her she had lots of play time! She also filled her food and water as well as changed the litter! I’m glad Grace was there to care for Luna, as she is a kitten and was just recently adopted. Being left alone for the weekend would have been scary for her. Will definitely repeat 🔁 with Grace and I recommend her HIGHLY! Many thank you’s

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Close With C.
Drop-In Visits
5.0 out of 5 stars

Vivian has continued to be amazing. She visited our Kitty twice daily while we were away, and provided excellent care and outstanding communication. She is kind and detailed, and thorough and we highly recommend her! Thank you Vivian!

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Scott G.
Drop-In Visits
5.0 out of 5 stars

If I could leave more then five stars I would, she was amazing with Leo, always on schedule always did more then what I expected, and Leo grew very comfortable with her very fast! I highly recommend Sanaz I will most definitely be using her again in the future! Amazing service

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Jonathan V.
Drop-In Visits
5.0 out of 5 stars

Natalie was great! Its such a relief to have someone take great care of my cats. I highly recommend her

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Linda R.
Drop-In Visits
5.0 out of 5 stars

Thank you so much for your assistance this week. Appreciate the communication and for you looking after Milo!

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Matt B.
Drop-In Visits
5.0 out of 5 stars

I apologize for my delayed review; I was busy catching up on my work. I was really pleased that Qian accepted my request, even though it was last minute. He came to check on Ray and my house within 30 minutes of my request before agreeing to it. He understood my instructions perfectly. He was also flexible enough to accommodate my request to change the time on the first day. For the actual service, he arrived right on time and took care of Ray as instructed, sending me pictures to reassure us. On the second day, he cleaned the litter box, communicated with me, and went upstairs to check on Ray to make sure he was okay. I'm very satisfied with the service and will definitely reach out again when I need pet sitting services.

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Soo Suk P.
Drop-In Visits
4.0 out of 5 stars

Thank you for visiting Oreo and Sesame! They really enjoyed having company and playing while we were away. A little more detail oriented would be great.

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William L.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform

Sitters in Richmond Hill average 5
repeat pet sitting clients

FAQs for Drop-In Visits - Richmond Hill

Frequently asked questions about Rover

The average cost for Pet Sitting in Richmond Hill on Rover is $25.53 per visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 6,787 sitters on Rover for Pet Sitting in Richmond Hill. About 86% of Richmond Hill sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

A pet sitter can provide focused care sessions, help your pet’s routine stay on track, or keep you updated on your pet’s mood and energy levels.

Whether you’re at the office for the day or travelling for a few nights, a pet sitter can offer poop breaks during a Richmond Hill stroll, cleaning the litter box, or making sure your pet has on-time food or water refills. For daytime services like walking and drop-ins, you can also request sitters to send a report card with every visit.

Tip: You can discuss your specific arrangements with a pet sitter on Rover based on what fits you, your pet, and your sitter’s needs. To find what their special skills are, look at the "Skills" and "Pet care experience" sections on their profile.

You can coordinate how much supervision you want directly with your sitter. While every sitter’s schedule varies, here are some examples of supervision by pet care service:

  • Boarding or doggy day care: Many sitters can provide frequent companionship because they design their day specifically around the pets in their care or work from home.
  • House sitting: Your sitter generally stays in your home for the requested duration, which may include overnight care. They may step out briefly to visit other pet clients, but your home remains their primary base.
  • Drop-in visits or dog walking: These can be scheduled in 30- or 60-minute windows (and can be shorter or longer at your request) to help your pet receive dedicated attention and care during those specific times.

Interested in constant or 24/7 care? This service often incurs an additional fee but many sitters are happy to discuss this option with you.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Richmond Hill choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to $25,000 in eligible veterinary care reimbursement.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

If a health concern arises during a stay, your sitter is instructed to contact you and our Trust & Safety team immediately and, if needed, take your pet to the closest veterinarian. Through our Trust & Safety support team, sitters can ask for diagnostic advice from a qualified veterinary professional if your pet is showing signs of possible illness.

For extra peace of mind, you can also prepare an authorization form for your regular vet. An authorization form outlines your preferred method of care and allows your sitter to bring your pet into their regular clinic.

Every qualified booking made on Rover is backed by the Rover Guarantee, which includes reimbursement for eligible emergency vet care.

Emergency support is available by phone or email in English 24/7. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a veterinary professional or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s reservation protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 83% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 95% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

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