Pet Sitting York

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 312
pet owners in York have booked pet sitting

York, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Lucy P.
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Lucy P.
Star Sitter
£17
total per visit
5.0 out of 5 stars
35 reviews
9 repeat pet owners
10 years of experience
Heslington, YO10

Lucy was friendly, is really knowledgeable with a lot of experience around dogs, and was fantastic getting along with our very energetic pup!

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Tom
Sitter Profile Image: Octavia-Louise J.
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Octavia-Louise J.
Star Sitter
£12
total per visit
5.0 out of 5 stars
110 reviews
37 repeat pet owners
17 years of experience
York, YO31

Octavia-Louise was a godsend today when we needed help to look after our boy who has recently been attacked. He took to her immediately and is clearly very kind hearted. As I was also attacked this has been such a benefit to me to know he’s been taken care of when I had to go out

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Claire W.
Sitter Profile Image: Thomas H.
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Thomas H.
£14
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
8 years of experience
Heworth, YO31

About: Had 4 different dogs in my lifetime, all who were loved until the age of 18, aswell as 2 cats, and have experience dealing with dogs all different natures and breeds. I love taking care of them and keeping them safe and being around animals brings me much joy. One of my current dogs being 18, and my other being 1, means I have to deal with both senior and youthful energy all the time, teaching me alot. I'm currently in my first year at York St John University, although have lots of free time all week, so I'm happy to help out during the week and on weekends! I love to spend time with animals, so I am extremely flexible, and will likely be available whenever required 😁 I'm happy to adapt in whatever scenario to care for any pets, I'm happy to feed them, play with them, chill with them, keep an eye on them, take them out for walks, smother them with love, whatever you require!

Sitter Profile Image: Tiarne M.
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Tiarne M.
£12
total per visit
5 years of experience
York, YO23

About: I've been dog sitting for my family and friends for 5 years now, and have a gentle and caring approach to meeting new people and pets. I am a member of my uni's dog society where we socialise and walk dogs, and have experience from raising two crazy spaniels from puppy / rescue. Would love new company and experience! I'm currently a student, so have lots of time within the week for visits, and very flexible for overnight stays. Whether you're heading on a weekend, day trip or full holiday, I'd love to help out! I offer clean and responsible care for your pets, and love big walks and cosy evenings in. I have a car and great knowledge of walks around York. Unfortunately, I cannot offer stays at my own home.

Sitter Profile Image: Rachel M.
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Rachel M.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
11 years of experience
Heworth, YO31

Mika and Max tell me that Rachel was a very good replacement butler, and would be agreeable to her coming round again if we are permitted to take another break from them. Food and tickles were provided on time every day (Mika sat in the window each day checking the clock to make sure), in a very professional manner, and to their required high standards. Max was very pleased with his daily photographs, which he thinks captured his hansom side. Thanks Rachel.

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Elaine W.
Sitter Profile Image: Ellen W.
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Ellen W.
£12
total per visit
3 years of experience
York, YO10

About: Hi, I’m Ellen, and I’ve been surrounded by dogs and cats my whole life. For years I’ve been entrusted to walk dogs belonging to friends, family and paying customers, and to do drop-in visits for pets. I also walk and care for my own two dogs, Bella and Wilby, on a daily basis. In 2021 I also had the wonderful experience of raising Bella’s litter of 5 puppies in my family home, from their birth right up until they moved in with their new families (apart from Wilby who we decided to keep!). Wilby is an anxious dog and doesn’t get on well with other dogs, so I’m experienced in walking particularly difficult and antisocial dogs. I’m currently a university student, so my pet care fits around my university schedule. I’m available during the early mornings and the evenings, and my availability varies during working hours, but I’ll always be able to make time for your pet. I’m also available throughout the day on Saturdays and Sundays. Whilst on walks, I prefer to stick to green areas rather than roads for both the safety and enjoyment of your pup. I also shower them with all the pets and attention that they could want.

Sitter Profile Image: Ewan C.
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Ewan C.
Star Sitter
£15
total per visit
5.0 out of 5 stars
125 reviews
30 repeat pet owners
5 years of experience
York, YO24

Ewan was friendly and quick to respond when booking a drop in visit for our Labrador. He tailored the drop in to our dog's needs and left a detailed report on the visit with lots of photos! Thank you for your help!

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Vicky H.
Sitter Profile Image: Helen F.
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Helen F.
Star Sitter
£16
total per visit
5.0 out of 5 stars
13 reviews
2 repeat pet owners
20 years of experience
York, YO24

About: Having walked neighbour’s dogs from a young age and grown up with cats, I’m very comfortable looking after both. I have been on Rover since the start of 2026, and have done pet-sitting in my home, in their own home, as well as on a drop-in basis. I have experience with a wide range of breeds, ages and temperaments. I like to live an active life myself so higher energy dogs aren’t an issue! I’d be keen to follow your own routines with your pet to give them consistency, and of course give them a happy, safe and comfortable time with me. I also make sure to give consistent updates to owners so they know how their pet is doing - pets really are part of the family! I work full time Mon-Fri, generally at home on Mondays and Fridays, so dog sitting on long weekends is particularly good when I can give them undivided attention. I’d be happy doing duties before/after work and during my lunch hour when I’m at the office too. Weekend-wise, I’m entirely available and flexible to cater to the dog’s usual exercise routines. I can offer at least 2 good walks a day and can feed according to your dog’s usual routine (please provide their regular food). I would keep routines consistent and watch for any changes in behaviour, and provide regular photo/message updates so you feel connected. I treat all pets as though they’re my own - with a lot of love, patience and care! I’m trustworthy to provide the best possible care for your pet whether they are staying in my house or your own, and would respect your space if doing drop in visits and be particularly careful about locking up when leaving. If they’re staying with me, my house is in a quiet area with a secure, dog-proof garden. I would do my best to follow your pet’s routines to give them as much consistency as possible. I would also ensure to give you regular updates on how your pet is doing and what they’re getting up to! My aim is for your pet to return to you happy and relaxed.

Sitter Profile Image: Zixuan H.
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Zixuan H.
£20
total per visit
5.0 out of 5 stars
9 reviews
15 years of experience
York, YO31

About: I’ve loved and cared for dogs for most of my life. Growing up, my family had a female Pomeranian who was with us for over 10 years, followed by a female Husky. Caring for them gave me experience with dogs of different breeds, sizes and personalities. Now I live with my partner and our spayed female Cockapoo, Loopy. Looking after her has taught me the importance of understanding each dog’s individual needs, routine and personality. I’ve also looked after friends’ dogs, including a large Old English Sheepdog, whom I bathed and cared for, as well as several Cockapoos. One of my friend’s Cockapoos even stayed overnight in our home for a week, so I’m experienced in helping dogs settle into a new environment and feel comfortable. I genuinely love spending time with dogs. I enjoy taking them for walks, visiting parks and going on countryside walks together. I always pay close attention to their behaviour, comfort and wellbeing, and I’ll care for your dog with the same love and attention that I give my own. As a freelancer, I have a flexible schedule that allows me to give dogs plenty of time, attention and companionship throughout the day. Caring for dogs is already a big part of my daily life, as I share my home with my partner and our lovely Cockapoo, Loopy. As a Cockapoo owner myself, I understand the energy, affection and attention this breed needs, and I’m always happy to adapt to each dog’s own routine and personality. Whether your dog enjoys long walks, playtime or simply relaxing with people, I’ll make sure they feel safe, loved and at home. Your dog’s safety, comfort and happiness will always come first. I have a friendly, spayed female Cockapoo who enjoys the company of other dogs. I introduce dogs gradually and never leave them together unsupervised until I’m confident they’re comfortable with each other. I’ll carefully follow your dog’s usual routine, including feeding, walks, medication (if needed) and any special instructions. Every dog is different, so I take the time to understand their personality and make sure they feel relaxed and secure. My goal is for your dog to enjoy their stay just as much as you enjoy your time away.

Sitter Profile Image: Claudia P.
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Claudia P.
Star Sitter
£14
total per visit
4.9 out of 5 stars
43 reviews
19 repeat pet owners
8 years of experience
York, YO24

Claudia as always is the best cat sitter! I’ve recently adopted a new cat and Claudia was great with her… she definitely knows cats and I felt completely at ease knowing she was looking after her.

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Dorothy O.
Sitter Profile Image: Elizabeth K.
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Elizabeth K.
£13
total per visit
15 years of experience
York, YO31

About: Hello! We're Lizzie and Sam, an animal-loving couple based in York city centre with a passion for pets and the great outdoors. Having both grown up surrounded by animals, caring for dogs, cats, rabbits and more has always been a huge part of our lives. In 2020, we welcomed our own rescue girls, Rolo and Oreo, into the family, which only strengthened our love for providing the very best care for animals. What sets us apart is our combined experience caring for pets at every stage of life, from energetic puppies learning the ropes to senior dogs and cats who need a little extra patience, comfort and attention. We're confident with training, maintaining routines, administering basic care and medication, and adapting to each pet's individual needs and personality - giving extra snuggles or some distance wherever required. As active outdoor enthusiasts, we love keeping dogs happy with enriching walks and adventures, while ensuring every pet feels safe, relaxed and loved. We understand that leaving your pet with someone else requires trust, so we'll treat your furry family members as if they were our own, providing plenty of updates, photos and reassurance while you're away. Pet care fits naturally into our daily routine as we're both fortunate to work from home. This gives us the flexibility to provide care throughout the day. As pet owners ourselves, we're used to planning our days around the needs of animals and understand the importance of maintaining their usual routines. Being home-based means we're available to give your pets plenty of attention, care and monitoring, ensuring they feel comfortable, happy and well looked after while you're away. We always want to make pets feel as comfortable and relaxed as possible, whether we're caring for them in our home or in their own familiar environment. At home, we have a small, fully walled and secure back garden, providing a safe outdoor space for pets to enjoy. Our own cats, Rolo and Oreo, love spending time relaxing in the sunshine there

Sitter Profile Image: Zoe L.
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Zoe L.
£14
total per visit
5.0 out of 5 stars
4 reviews
2 repeat pet owners
10 years of experience
York, YO26

About: Hi, I’m Zoe 😊 I’ve had the joy of looking after dogs of all ages, breeds, and temperaments, and I currently share my home with an energetic cocker spaniel who keeps me on my toes and reminds me daily how much love and fun our four-legged friends bring into our lives. I know how important it is to feel confident that your dog is safe, happy, and well cared for while you’re away. Whether it’s going on long walks or simply giving plenty of love attention, I’ll make sure your pup gets exactly what they need. I’m attentive to their needs, experienced in handling high-energy dogs, and committed to giving each dog the love and care they deserve. If you’re looking for someone reliable, patient, and passionate about dogs, I’d love to help! I work from home the majority of the time and have plenty of opportunity to give your pet the love and care it deserves, with regular walks, toilet breaks and cuddles! I have a fenced garden and a friendly cocker spaniel to keep your pup company! At your home, I will be more than happy to take instructions and look after your pet / home as needed to minimize disruption to their routine as much as possible.

Sitter Profile Image: Angelina A.
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Angelina A.
£17
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
10 years of experience
York, YO31

About: I adore animals and grew up with dogs, mainly terriers and labs so caring for them is second nature to me. I’ve worked in many places that are dog friendly also. I absolutely adore pets and and can’t wait to know yours. I’ve got over 10 years experience living with and minding pets, mainly dogs and cats, from puppies to rescues. I’m an active outdoorsy person so can provide that adventure if needed but also know a calm and comforting environment with a cuddle is sometimes what’s needed. I work freelance so my schedule is variable and flexible. I keep my calendar as up to date as possible but just get in touch if you’re interested and we can chat! I live in a new build flat, accessed via stairs in York. It is spacious and airy and near many green spaces with lovely walks and not far from the river and gardens. I welcome open communication so please share what your pet requires so I can best accomodate.

Sitter Profile Image: Helen B.
Identity Verified
Helen B.
£20
total per visit
5.0 out of 5 stars
16 reviews
7 repeat pet owners
15 years of experience
Heworth, YO31

So happy to be able to leave my babies with Helen and know that they are in such good and caring hands! Everything was perfect, as always. Thank you so much 💚

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Nicole E.
Sitter Profile Image: Sophie S.
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Sophie S.
£15
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
13 years of experience
York, YO30

Sophie was fantastic, really good communication, punctual and respectful of our home. Pip took to her instantly and was very happy when we got home. Would definitely book her again

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Michael P.
Sitter Profile Image: Claire C.
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Claire C.
£14
total per visit
5.0 out of 5 stars
4 reviews
10 years of experience
York, YO24

About: Having grown up with different breeds and owning a three-legged rescue dog who required additional care and training, I have developed a strong understanding of the individual needs and personalities of dogs. This experience has given me patience, confidence, and the ability to adapt to different temperaments, routines, and care requirements. I am committed to providing a safe, loving, and reliable environment. I can work remotely during the week and have availability over weekends, which allows me to have more flexible and cater the individual pet's needs. My priority is creating a safe, trusting environment where pets feel secure and loved. I treat every animal as an individual — paying attention to their personality, comfort levels, and any special needs. Pet parents can relax knowing their pets are cared for with patience, consistency, and genuine affection.

Sitter Profile Image: Jolene K.
Identity Verified
Jolene K.
Star Sitter
£25
total per visit
4.6 out of 5 stars
14 reviews
5 repeat pet owners
13 years of experience
York, YO31

About: I have extensive experience caring for a variety of animals, including dogs, cats, rabbits, and horses. I’ve grown up with pets and have also worked on farms and livery, giving me hands-on experience with both my own animals and others’. I love taking dogs on long walks, playing, and giving them lots of attention, and I’m equally comfortable relaxing at home with cats while keeping an eye on them. I’m enthusiastic, trustworthy, and genuinely care about each pet’s wellbeing. My experience with animals of all sizes and temperaments, from puppies to senior pets, allows me to provide reliable and compassionate care tailored to each individual. As a York St John university student, I have a flexible schedule and am free most of the time, allowing me to dedicate consistent care and attention to pets. I look after my own cat, Orbit, every day, and I’m passionate about giving animals love, exercise, and companionship while their owners are away. I provide pet care at the owner’s home, offering full attention to their pet’s needs. This includes regular walks, playtime, feeding, and any other care following the owner’s guidance to ensure each pet’s routine and wellbeing are maintained. I’m attentive, reliable, and always send updates and photos so owners can feel confident their pets are happy and cared for.

Sitter Profile Image: Laila W.
Identity Verified
Laila W.
£14
total per visit
12 years of experience
York, YO1

About: I’ve always had cats and dogs growing up and am a big lover of both, I will treat your dog as if it’s my own and happily keep you updated for peace of mind! I currently work full time but mainly evenings, I am normally off at the start of the week so available most times! My shifts change but I will keep my availability up to date :) I’ll always treat your home and pets with the same care as my own, I’ll follow your pets routine and any specific requests, I’ll make sure they feel comfortable and happy while you’re away and I am more than happy to send regular updates and photos so you can have peace of mind!

Sitter Profile Image: Marcos S.
Identity Verified
Marcos S.
£14
total per visit
10 years of experience
York, YO31

About: I understand that leaving your pet with someone new can feel like a big decision, so my priority is always to make sure they feel safe, comfortable and well cared for while you’re away. I’m happy to follow your pet’s usual routine, including walks, feeding times, playtime and plenty of attention and cuddles if they enjoy them. I also understand that every pet is different, and I’m happy to take the time to get to know their personality and what makes them feel comfortable. For house sitting, I’m respectful of your home and will treat it with the same care and consideration I would expect for my own. I’m also happy to keep you updated with messages and photos while you’re away, so you can relax knowing your pet is doing well. I’d love to meet you and your pet beforehand, go through their routine and make sure we’re a good fit. I look forward to meeting your furry friend! 🐾 I work in an office Monday to Friday, usually from 9am to 5pm, but I have the flexibility to WFH when needed. This means I can be quite flexible with pet care, especially for longer stays. My weekends are completely free, so I’m available to give pets plenty of time, attention and company. I’m happy to work around their usual routine and make sure they feel comfortable and well cared for while you’re away. I’ll care for your pets in their own home, where they already feel safe and comfortable. I believe keeping their usual environment and routine can make a big difference while you’re away. I’ll follow your instructions carefully, give them plenty of attention and make sure they feel happy and relaxed in their own space. I’ll also treat your home with the same care and respect I would expect for my own, so you can have peace of mind knowing your pets are in good hands while you’re away.

Sitter Profile Image: Gemma C.
Identity Verified
Gemma C.
£17
total per visit
5.0 out of 5 stars
17 reviews
8 repeat pet owners
10 years of experience
York, YO1

Gemma was great as usual. Arrived home to two very happy cats and everything was just as we had left it. I would recommend Gemma to anyone going away and leaving pets at home.

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Gillian L.
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The median cost per Visit for pet sitting in York is £12

Pet owners share their Rover experiences - York

1 / 1
5.0 out of 5 stars

Great with the cats, sent me a photo update and spend time with them. Very happy with Ewa service and will continue to book her for cat visits. Thank you!

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Adrienne B.
Drop-In Visits
5.0 out of 5 stars

Helen was really lovely. Our babies took fondly to her very quickly. She did a wonderful job caring for them.

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Ashlynn H.
Drop-In Visits
5.0 out of 5 stars

We have had the pleasure of Cherry looking after our little ones a few times now, and she was incredible as ever. This time, we were away for over a week and she amazing at caring for them so well and keeping us updated every day. I couldn’t recommend Cherry more.

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Sophie V.
Drop-In Visits
5.0 out of 5 stars

Lauren is really great at communicating, really friendly and positive, and was really great with my pup! I feel confident that he’s in good hands :)

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Lydia T.
Drop-In Visits
5.0 out of 5 stars

Ciara has been a patient, reliable sitter for our two cats, we’d be happy for her to care for them anytime. Even the grumpy cat warmed up :)

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Lauren T.
Drop-In Visits
5.0 out of 5 stars

Shelby stepped in relatively last minute when I had another sitter cancel. She was great with the cats and had good communication. I would use Shelby again and would recommend to others.

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Alice R.
Drop-In Visits
5.0 out of 5 stars

Jonny is fab and Goose loves him! Thanks for such last minute support too. Will always recommend Jonny xx

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Georgia J.
Drop-In Visits
5.0 out of 5 stars

Lizzie was brilliant. Communication was quick and easy, check-in's were detailed and friendly, and she was great with the cats!

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Claire C.
Drop-In Visits
5.0 out of 5 stars

Claudia was absolutely amazing, we couldn't have asked for more in terms of communication and care. She is a proper cat person (you definitely get the impression she is mainly doing this job to get to meet new cats 😊) and we felt so relaxed leaving our two for the first time. Highly, highly recommend.

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Heather J.
Drop-In Visits
5.0 out of 5 stars

Scott was amazing with our two cats! He was friendly, messaged regularly with updates when he had been and the cats loved him! Will definitely be asking him again!

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Emily M.
Drop-In Visits
5.0 out of 5 stars

Madeline was amazing! She gave us constant updates and really made friends with our cat Orbit. Thanks Madeline for keeping our minds at ease.

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Laura s.
Drop-In Visits
5.0 out of 5 stars

Sophie was fantastic, really good communication, punctual and respectful of our home. Pip took to her instantly and was very happy when we got home. Would definitely book her again

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Michael P.
Drop-In Visits
5.0 out of 5 stars

Sophie is fantastic- she took such care with both cats and sent daily photos of Sprout and Podgewell. She also took time to spend giving them attention and followed all instructions perfectly. I would not hesitate to use her again!

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Akalia M.
Drop-In Visits
5.0 out of 5 stars

Excellent, very caring and professional. Great communication with regular updates. Lovely with our cat. Very experienced too. Thanks Beth

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Antonia P.
Drop-In Visits
5.0 out of 5 stars

Andrew is a great sitter; we will definitely ask him again. The animals obviously loved him at first sight; everything was done according to agreement!

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Émilie P.
Drop-In Visits
5.0 out of 5 stars

Bruce had a wonderful time with Ami as always - we know we can trust that he will be loved and cared for whilst we’re away!

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Emily K.
Drop-In Visits
5.0 out of 5 stars

Emma was great. She updated me daily and Raffles was absolutely fine and clearly well looked after. Thank you Emma.

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Miles T.
Drop-In Visits
5.0 out of 5 stars

Thank you Debra for looking after Billy. Billy was great when I got home. Settled and everything clean & tidy. Debra was great throughout. Recommend 🙂

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Lynda B.
Drop-In Visits
5.0 out of 5 stars

I’ve had Connor look over my cats for a few years now and I was more than happy to schedule him again! He’s timely and always provides pictures with his updates, which I appreciate - it’s good to see a little snippet of my cats each day when I’m gone. My girls are messy and he’s very tidy with the cats, cleans the litter trays regularly, and uses the hoover to clean up any messes my cats have left behind. I’ve also forgotten to take out the bins/recycling before when I’ve been traveling. If he’s cat sitting, he always happy to take the bins to the curb. He’s incredibly reliable and my cats love him! I will be definitely be booking him again.

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Alex F.
Drop-In Visits
5.0 out of 5 stars

We have used Laena a couple of times now when we’ve away at weekends. We’ve been very happy with her service. Proactive communication, reliable, consistent and professional. Our cat has never seemed stressed or had a change in behaviour when we come back so we know from that he’s been looked after well. Will be using Laena again in the future!

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Christopher J.
Drop-In Visits
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Popular requests for pet sitting - York

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Sitters in York average 3
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FAQs for Pet Sitting – York

Frequently asked questions about Rover

The average cost for Pet Sitting in York on Rover is £14.95 per Visit (as of September 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 1,682 sitters on Rover for Pet Sitting in York. About 87% of York sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of September 2026, there are 1,682 sitters on Rover offering Pet Sitting across York. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other York pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in York choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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