Pet Sitting Shropshire

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 51
pet owners in Shropshire have booked pet sitting

Shropshire, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Amy S.
Identity Verified
Amy S.
Star Sitter
£12
total per visit
5.0 out of 5 stars
12 reviews
4 repeat pet owners
20 years of experience
SY2

Another great visit from Amy who is helping do drop ins with our little puppy! She’s very reliable and has such a lovely way about her when Sandy. She’s even been able to do emergency drop ins when needed! Highly recommend.

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Rebecca L.
Sitter Profile Image: Gemma W.
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Gemma W.
£12
total per visit
5.0 out of 5 stars
2 reviews
30 years of experience
Shrewsbury, SY1

About: I have cared for animals from a young age, growing up with cats as beloved family pets. Over the years, I have developed a deep understanding of feline behavior and needs through my experience with a wide variety of pets, including cats, dogs, rabbits, rodents, and reptiles. My work at an animal rescue center, caring for larger animals like horses, goats, and chickens—many with anxiety or behavioral issues—has strengthened my patience and attention to individual needs. When it comes to cats, I take the time to understand each one's unique personality and offer the same love and attention I would give my own. Whether it’s playing, grooming, or administering medication, I’m committed to ensuring your pet feels comfortable and well cared for. I currently work remotely on a flexible schedule so I can do pop-in visits to suit you and your pet. Evening and mornings work best but day visits can be arranged. The services I offer are entirely tailored to you and your cat's specific needs. Trust is the foundation of any pet care service, and your cat’s safety and security are my top priorities. I will carefully follow your instructions, whether it's maintaining their routine, administering medication, or ensuring they feel comfortable and secure in their home environment. You can count on me to provide attentive, reliable care, giving you peace of mind that your cat is in safe hands during each visit.

Sitter Profile Image: Phillipa W.
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Phillipa W.
£14
total per visit
5.0 out of 5 stars
14 reviews
3 repeat pet owners
25 years of experience
Shrewsbury, SY2

Thank you Philippa. First time I have left my 2 fur boys without anyone at the house. They are too free range to put in cattery. Liquorice enjoyed her drop ins and so did Clint. A huge relief and peace of mind with someone so trust worthy. Loved the updates on the app. Thank you again

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Alex R.
Sitter Profile Image: Kim H.
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Kim H.
Star Sitter
£17
total per visit
5.0 out of 5 stars
7 reviews
5 repeat pet owners
5 years of experience
Shrewsbury, SY1

About: Hi I'm Kim, an enthusiastic do lover from birth. I've always been around dogs from a young age. I've cared and loved my own terrier for 5 years now and he is the loveliest little boy you will ever meet. It can be a nervous time trusting a stranger with your fur baby but my aim is to treat your dog as if they were my own. I am more then happy to broaden my experience and care for other breeds and wonderful animals. I will also send you photos and videos and keep you updated on what your doggo is up to I live in a friendly neighbourhood in a cosy, and safe environment with a fenced off garden to run around in. I regularly go out for walks with my dog the same time every day. I try and mix things up and visit different places or routes to make it interesting. Feeding is also part of the routine at the same time, day and night. Your dog will have toys to play with and a friend to socialise with in my very cosy and open home. Dogs have free reign of the whole house, Chilling on the sofa or cuddles in bed, water is regularly topped up and an abundant of treats are always on stand by

Sitter Profile Image: Sarah J.
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Sarah J.
£12
total per visit
5.0 out of 5 stars
387 reviews
174 repeat pet owners
10 years of experience
Shrewsbury, SY2

Excellent service all round, with a lovely friendly yet professional approach. Will certainly use Sarah again, for any future sitting needs.

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Ben F.
Sitter Profile Image: Fernanda S.
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Fernanda S.
Star Sitter
£17
total per visit
5.0 out of 5 stars
34 reviews
7 repeat pet owners
15 years of experience
Shrewsbury, SY3

This is the first time we used a professional cat sitter. We felt reassured from our first meeting with Fernanda to the photo and video updates during her visits. Myra was looked after very well and despite being shy, she quickly warmed to her and enjoyed the company. Thank you!

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Nini K.
Sitter Profile Image: Bryony G.
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Bryony G.
£17
total per visit
5.0 out of 5 stars
16 reviews
4 repeat pet owners
10 years of experience
Shrewsbury, SY1

Always great

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Marion C.
Sitter Profile Image: Alice D.
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Alice D.
£12
total per visit
10 years of experience
Shrewsbury, SY3

About: What sets me apart is the genuine care and dedication I bring to every dog I look after. I’ve been a dog sister (my mum's dog) for over 10 years, so I understand dogs aren’t just pets—they’re family. I’m extremely reliable, caring, and attentive, and I always treat each dog as if they were my own. I’m fit, healthy, and active, and I walk every day, which means your dog will get plenty of exercise, enrichment, and outdoor time tailored to their energy level. I’m confident handling dogs of different sizes, ages, and personalities, including seniors who need extra patience and gentler care. I’m naturally calm, affectionate, and loving (dog kisses are always welcome!), and I focus on creating a safe, happy, and stress-free environment. Whether it’s long walks, companionship, or simply making sure your dog feels secure and loved while you’re away, you can trust that they’ll be in caring, capable hands with me. Pet care fits naturally into my routine. I work full time as a teacher, so I’m available for dog walking in the evenings and on weekends. I already walk daily, so fitting pet walks into my schedule is easy and consistent. Dog boarding is available on weekends only, which allows me to give dogs my full attention, plenty of exercise, and lots of companionship without weekday time constraints. I plan my schedule carefully to make sure every pet receives dependable, high-quality care, love, and attention during the times I commit to. I tailor my care to each pet’s individual needs, routine, and personality. I always take time to understand a dog’s feeding schedule, exercise needs, training cues, and any special requirements so they feel comfortable and secure. In my home, dogs are treated like part of the family. They receive plenty of love, supervision, regular walks, playtime, and a calm, safe environment. I keep routines consistent and make sure dogs have their own space to relax while also enjoying lots of attention and affection. In a pet owner’s home, I respect your space and follow your instructions closely. I focus on maintaining your dog’s normal routine, providing walks, feeding, playtime, companionship, and any basic care needed. I’m reliable, tidy, and trustworthy, and I always make sure pets feel happy, safe, and well cared for while you’re away.

Sitter Profile Image: Gemma P.
Identity Verified
Gemma P.
£20
total per visit
5.0 out of 5 stars
9 reviews
3 repeat pet owners
9 years of experience
Shrewsbury, SY2

We were really pleased to have Gemma looking after Teddy and Betty for their evening feed and Teddy's insulin jab. They are both nervous cats, Teddy in particular but Gemma put them both at ease. Gemma was friendly, professional and gave us updates on the evening. We will definitely book with her again

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Siobhan H.
Sitter Profile Image: Marie P.
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Marie P.
£14
total per visit
5.0 out of 5 stars
8 reviews
3 repeat pet owners
10 years of experience
Shrewsbury, SY2

About: I train, breed and have fostered guide dogs for a number of years. We love all animals and offer a safe loving and fun environment. I'm at home working as a carer, i also craft from home. Dogs are my life alongside my husband. We have lots of free time to spend with your furbaby. We have a secure fenced garden full of toys and play areas with cctv. Our 2 Labradors love having company. We offer plenty of enrichment for those unbearable hot days where it's not safe to take out for walks due to the heat. I have plenty of time,energy to spend with my own girls who love to spend time with newbie playmates. Ball chucks and long walks are a must in our daily routine. I also hold a Enhanced DBS as I volunteer craft days for the local council and also do Facepainting for children, my calendar fits around these activities.

Sitter Profile Image: Megan S.
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Megan S.
£14
total per visit
5.0 out of 5 stars
16 reviews
6 repeat pet owners
20 years of experience
Shrewsbury, SY1

Megan was fantastic! Booked at short notice, and was wonderful! Our dogs loved her, highly recommend and would book again!

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Lindsey B.
Sitter Profile Image: Jessica J.
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Jessica J.
£14
total per visit
5.0 out of 5 stars
33 reviews
12 repeat pet owners
20 years of experience
Shrewsbury, SY1

Thank you Jessica for taking care of Rosie and for all the updates and photos. I will certainly be requesting you to look after her again in the future

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Deborah P.
Sitter Profile Image: Jess R.
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Jess R.
£12
total per visit
5.0 out of 5 stars
18 reviews
5 repeat pet owners
15 years of experience
Shrewsbury, SY5

Oliver had a lovely time being cared for by Jess!! She took the time to meet him beforehand and he immediately took to her which was reassuring, and that was before any treats had even come out!! I received lovely updates and heard that there was lots of playtime and some treats which he loved. I came home to a very happy cat, will definitely rebook!! Thank you, Jess :)

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Elysha H.
Sitter Profile Image: David M.
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David M.
£14
total per visit
20 years of experience
Shrewsbury, SY2

About: Hi, I'm David! I work to ensure that fur babies of all sizes are properly looked after and cared for, with plenty of cuddles and attention. I've spent my life around animals and understand how irreplaceable loved ones are. I am willing to meet up before arrangements to find out whether we're a good fit for each other and your pet(s). Although I am new to this platform, I am not new to what it takes to care for a variety of different animals including Dogs, Cats, Birds, Hamsters, Reptiles and even my sheep named Minty. I love animals and I'm happy to learn how to care for them, even the ones I'm unfamiliar with. That doesn't stop at the type of pet or the personal needs that each may have. I understand that each pet has their own needs, including how long they can comfortably be left alone for. Pets would rarely be left alone for extended periods during my care, and I would send regular photo updates so you can see how they're getting on. Although I have a willingness to learn and adapt, I love animals so much that I would not feel comfortable feeding one animal to another pet (with the exception of bugs/insects). Transparency and honesty are important to me, so feel free to ask me anything. It's very important to me that both you and your fuzzy, fluffy, feathered or even scaly family member feel at peace knowing they're in safe hands. I am also fully DBS checked. In the unlikely event of an emergency, your pet's safety and wellbeing will always be my top priority. I carry a phone at all times and will contact you immediately if any concerns arise. I am available early mornings and evenings. I can walk your pets for around 30 minutes, more or less depending on their needs, and would keep them within Shrewsbury. During stays I can maintain things like litter boxes and enclosures. If you require assistance with more extensive work, we can discuss things further. I look forward to helping. Pet Care 🐾 I work full time from home on a rota that varies between 8AM-9PM, but most shifts are between 8AM-6PM, and I sometimes work on weekends, because of this I don't have a 'set' schedule, however, I would almost always be available during the early morning, evening or on my days off to take care of your pets. Boarding & Drop-In Visits 🏡 Due to me working from home, if you require a pet sitter at your home I would be available on most days, providing that you have accessible Wi-Fi for me to connect my laptop to and a table for me to work at. If you require Drop-In Visits, I can also accommodate these on most days as my work hours can be flexible, but early mornings, lunch time and evenings would work best for me, let me know your preferences on Drop-In times and we can figure something out. 💕🌼 Pets have needs and wants like the rest of us. It's important for us to be in-tune of what they are, just as we would for ourselves. I know that I wouldn't appreciate my bathroom break being put on hold for an hour; when you gotta go, you gotta go! It's the same for them. 💩 I would give your pets frequent 'potty' breaks/walks to match their personal needs. I would also give your pets lots of love and attention throughout the stay and if you have a set schedule that your pet eats at and likes to take walks, please let me know and I will try my best to accommodate you and your pets needs. If your pet requires medicine, I have done this before and would be comfortable with administering that for them, just let me know beforehand precisely what dosage and how you typically provide that for them. 🩺 During home stays I would leave no mess behind and ensure I would maintain your home and any cat litter trays and/or enclosures. 🧼

Sitter Profile Image: Karen P.
Identity Verified
Karen P.
£14
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
40 years of experience
Shrewsbury, SY3

About: Hello, I’m Karen. Having grown up with dogs, especially varying types of spaniels, my love for them has grown even more into adulthood and I understand that dogs are family. I have a passion for learning and understanding all different types of dogs. I have 40+ years of experience in dog walking and dog care, with a passion for dogs having a happy home. Whether your dog needs extra belly rubs or a patient companion, I am dedicated to providing a safe, loving environment. I believe love is just a tail wag away. Dog people are my people. No matter how long we have our dogs, it's never long enough. My dogs are not pets; my dogs are family. My experience in Pet Care is from having my own dogs and caring for family and friends' dogs over the years. I have plenty of availability to provide love and care for your beloved pet dog. I will take the initiative to slowly build trust with your dog through patient, consistent and compassionate care. I have a secure garden. The garden is surrounded by fencing and hedging, and includes a gate. The garden has a lawn and patio area.

Sitter Profile Image: Philippa H.
Identity Verified
Philippa H.
£14
total per visit
4.8 out of 5 stars
45 reviews
12 repeat pet owners
34 years of experience
Shrewsbury, SY3

Everything went very well indeed with Pippa looking after Maisie whilst I was away. Pippa administered her daily medicine perfectly, and Maisie was happy and relaxed on my return. Thank you again.

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Linda M.
Sitter Profile Image: Sarah D.
Identity Verified
Sarah D.
£13
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
Shrewsbury, SY2

Sarah did an excellent job looking after our cats! She sent us updates and/or photos every day and she even put our bin out to be collected for us and got it back in! Thank you very much :D

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Katie W.
Sitter Profile Image: Shannon Louise E.
Identity Verified
Shannon Louise E.
£14
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
1 year of experience
Shrewsbury, SY1

Fantastic, couldn't ask for better, great communication and the dogs were perfectly cared for.

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Craig H.
Sitter Profile Image: Annabel H.
Identity Verified
Annabel H.
£14
total per visit
5.0 out of 5 stars
3 reviews
2 repeat pet owners
12 years of experience
Upton Magna, SY4

About: I’ve been an avid animal lover as long as I can remember, having owned my own dog since age 7 and cat since age 16 I have grown to learn more and more every day. I have dog walked and sat for many friends, family and neighbours before as well as having completed a year of work experience at a veterinary practice where I came in contact with every breed, size, shape and temperament of both dogs and cats! This valuable experience has helped me develop my knowledge in pet care and stimulation. Looking after my dog in his last senior years also taught me what senior dogs need, as well as good medication taking techniques. I have done many dog training classes before in a rang of areas including obedience and agility. My passion lies with animals and always will, I thrive in giving pets what they deserve! I’m currently working 8-5pm Mon - Thurs and 8-1pm on a Friday. This allows me to be free on weekends, Friday afternoons as well as both early mornings and late evenings in the week. I drive and own my own car meaning transport is not an issue. I have a large semi-enclosed garden and field with many areas for your dogs to explore and run! I myself am an avid hiker, meaning I know many nice areas for your dogs to go as well as loving to take them on the long, stimulating walks they deserve.

Sitter Profile Image: Ella J.
Identity Verified
Ella J.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
17 years of experience
Shropshire, SY1

About: I have adored and been around dogs all my life , both mine own and other dogs I've been trusted to look after. I'm experience handling breeds of all sizes and temperaments. From puppies to elderly dogs needing special care, . I have attended dog training and behaviour sessions in order to better understand individual and varieties of dog personalities and there needs. I currently work part time in a shop, but its only one day a week 12-4ish so still plenty of time or visits and walks. Apart from that im a practicing artist and writer working from home, so am available and happy to look after a dog most of the time. My own dog lives in my home so it is a dog-proof and safe place, my dog is a very friendly young spaniel, so if you dog needed to come to my house that would be no problem at all. However i would be inclined to want to look after a dog in its own home to avoid them becoming anxious or overwhelming both dogs. Also having a dog myself means i know some good walking spots and where its safe to let them off leads!

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The median cost per Visit for pet sitting in Shropshire is £12

Pet owners share their Rover experiences - Shropshire

1 / 1
5.0 out of 5 stars

Great service and updates - would Definitely recommend. Really professional service would certainly use again!

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Matthew H.
Drop-In Visits
5.0 out of 5 stars

Kirstie took such great care of my three cats. She made extra effort to check on one particularly shy girl to make sure she was ok. Photo and text updates were provided each day so I was able to travel with peace of mind. I would 100% recommend Kirstie to friends and family and will be booking with her again in the future.

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Lauren A.
Drop-In Visits
5.0 out of 5 stars

Sarah looked after our two elderly dogs today for the first time. One of our dogs is quite shy and sensitive and Sarah was fabulous with him, very gentle and encouraging. The other dog is sixteen and requires additional support which Sarah was happy to help with. We will definitely ask Sarah to look after our dogs again.

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Jennifer D.
Drop-In Visits
5.0 out of 5 stars

Thank you for looking after our doggies so well and paying extra care to our old lady. So much appreciated.

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Craig H.
Drop-In Visits
5.0 out of 5 stars

Lisa was great, arranged in plenty of time to pop in to collect key, meet the cats and find out their food needs etc! She was very friendly and communicative on her visit updates whilst I was away. Thanks Lisa!

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Emily G.
Drop-In Visits
5.0 out of 5 stars

Megan was fantastic! Booked at short notice, and was wonderful! Our dogs loved her, highly recommend and would book again!

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Lindsey B.
Drop-In Visits
5.0 out of 5 stars

Gemma was amazing. She took care of my 2 cats and kept me informed with photos and messages. Was lovely to know she was taking care of them while I was away. Will definitely be using her again in the future!

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Heather C.
Drop-In Visits
5.0 out of 5 stars

Gemma was absolutely wonderful looking after our cats. She kept us updated with photos and videos, which was so reassuring while we were away. One of our cats is quite nervous and usually very unsure with new people, so we were a bit worried about how she’d cope. But Gemma was so gentle and patient with her, and we came home to a calm and happy Luna. Both cats were content and relaxed upon our return, not to mention our home being kept spotless. I wouldn’t hesitate to book Gemma again and would highly recommend her to anyone looking for a reliable and caring cat sitter!

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Imogen
Drop-In Visits
5.0 out of 5 stars

Amy connected with Bob really well. We were very relieved as, although timid, he can be fiesty and prone to nips and claws! She sent a message and videos after every visit which was great and very reassuring. He really liked Amy and even allowed head rubs! She really is a cat whisperer. Bob is an older cat now and Amy did not mind clearing up after him with his runny poos! A bonus. We will definitely invite Amy to look after Bob again and He is in total agreement as he loved all the treats and fuss she gave him! 😺😻😹

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Victoria T.
Drop-In Visits
5.0 out of 5 stars

Rebecca really kindly met our dog Buddy before coming to take him out for walks and was great on keeping us updated with photos and info. Have rebooked!

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Charlotte R.
Drop-In Visits
5.0 out of 5 stars

Jess has ensured our cat has been cared for whilst we had a short break away. Great peace of mind, Jess adds photos and important info to let us know how she is! Would highly recommend.

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Hannah H.
Drop-In Visits
5.0 out of 5 stars

My dog always has a great time with Hannah. She gets to play and have company, and is always happy in the photos Hannah uploads. Hannah is very quick to respond and leaves detailed visit cards so I know my dog has been taken care of

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Alice R-S
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Shropshire average 3
repeat pet sitting pet owners

FAQs for Drop-In Visits - Shropshire

Frequently asked questions about Rover

The average cost for Pet Sitting in Shropshire on Rover is £13.8 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 930 sitters on Rover for Pet Sitting in Shropshire. About 84% of Shropshire sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 930 sitters on Rover offering Pet Sitting across Shropshire. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Shropshire pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Shropshire choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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