Pet Sitting Medway

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 208
pet owners in Medway have booked pet sitting

Medway, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Laura C.
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Laura C.
£14
total per visit
4.8 out of 5 stars
39 reviews
17 repeat pet owners
18 years of experience
Rochester, ME4

Laura was professional and kept us up to date on when she came to feed Oscar and his whereabouts which helped put us at ease while we were away.

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Joanne S.
Sitter Profile Image: Terry M.
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Terry M.
Star Sitter
£13
total per visit
4.9 out of 5 stars
68 reviews
27 repeat pet owners
17 years of experience
ME2

Terry was great, really friendly and flexible. Looked after our dog at our home really well. Lots of photos and updates which were really appreciated and all messages were responded to fully and really quickly. Would definitely use again.

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Adrian W.
Sitter Profile Image: Natalie E.
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Natalie E.
£13
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
15 years of experience
Gillingham, ME7

The sitter was reliable and kept me well updated throughout the booking. She visited to feed my cats and look after their cares but was also happy to feed our fish.

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Clare
Sitter Profile Image: Faith B.
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Faith B.
Star Sitter
£17
total per visit
5.0 out of 5 stars
55 reviews
22 repeat pet owners
3 years of experience
Chatham, ME5

Chester enjoyed his walk with Faith, she was very patient with him and was confident with him on the lead. We have booked Faith to dog sit Chester for 5 days I am sure he will be very happy.

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Malcolm W.
Sitter Profile Image: Danielle D.
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Danielle D.
£13
total per visit
5.0 out of 5 stars
15 reviews
5 repeat pet owners
10 years of experience
Rochester, ME2

Danielle helped us out at really short notice, great communication and Alfie was very confident being with her.

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Garry E.
Sitter Profile Image: Taryn D.
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Taryn D.
£12
total per visit
5.0 out of 5 stars
2 reviews
5 years of experience
Gillingham, ME7

Professional /friendly Freya loved her would not hesitate to recommend her

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Sheila Y.
Sitter Profile Image: Eleni Y.
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Eleni Y.
Star Sitter
£20
total per visit
5.0 out of 5 stars
15 reviews
6 repeat pet owners
8 years of experience
Rochester, ME1

Eleni is very attentive and very communicative. Since meeting her we have felt very happy with her service and her treatment of our French Bulldog. Would highly recommend to anyone!!

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Michael H.
Sitter Profile Image: Lana W.
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Lana W.
£17
total per visit
5.0 out of 5 stars
4 reviews
1 repeat pet owner
18 years of experience
Kent, ME5

About: I’ve had dogs all my life so am very experienced when it comes to long walks in the woods, on poo patrol or just having cuddles on the sofa. We no longer have a family dog due to her being very poorly and miss her dearly so being able to look after other dogs will help us fill that void. I am a self employed cleaner so am able to schedule around looking after your pup! Am available for weekend boarding and the occasional weekday sleepovers. We have a nice size garden which is fenced and dog friendly. My children used to play ball games with our family dog all the time come rain or shine.

Sitter Profile Image: Jason C.
Jason C.
£13
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
11 years of experience
Rochester, ME1

I'm very pleased with the care my cats had while I was away, Jason and his daughter we very reliable, sent pics and made things easier for me as my cats are newly together. Thank you

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Julie C.
Sitter Profile Image: Sonal M.
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Sonal M.
£13
total per visit
3 years of experience
Rochester, ME1

About: Hi, I'm a passionate dog lover and proud parent to Bruno, my friendly 2.5-year-old Staffy! I offer a warm, safe, and fun home-away-from-home where your dog will be treated like family. I am completely confident managing dogs of all sizes on walks—whether they need structured on-lead guidance or love running free off-lead. Expect plenty of playtime, belly rubs, and regular photo updates while your pup is in my care! Bruno and I love making new friends! Pet care fits perfectly into our daily routine of fun walks, playful zoomies, and plenty of cozy couch snuggles. I offer a safe, trustworthy environment with regular updates. Your pup will enjoy a secure home, tailored routines, and the same love I give Bruno.

Sitter Profile Image: Megan J.
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Megan J.
£17
total per visit
20 years of experience
Gillingham, ME7

About: Animals have always been a huge part of my life, and I cannot imagine my life without them. Growing up, my family had cats, hamsters, and guinea pigs before I finally convinced my parents to let me have my beautiful Labrador, Reuben. Since then, my love for animals has only grown. I’ve been trusted by friends, family and neighbours to care for their pets since I was around 11 years old, and I love spending time with animals. Whether it’s a puppy bursting with energy or an older dog who prefers a slower pace. I am happy to adapt to their personalities and routines. I am experienced in caring for dogs from 8-week old puppies through to frail senior dogs, including administering medication when needed. I know that every pet is different, so I will always take the time to make sure they feel safe, comfortable and well looked after. I know how much trust it takes to leave your pet in someone else’s care, and I treat every animal with the same kindness, patience and attention that I’d want for my own. I have a flexible routine that allows me to offer daytime pet visits and dog walks throughout the week. I carefully schedule bookings around my own dogs needs to ensure that I can give every pet my full attention and provide reliable, unhurried care. As I’m currently only offering pet visits and dog walks, I will be caring for your pet in the environment they know and feel most comfortable in- their own home. I understand how important it is to trust someone with both your pet and your home. I will always follow your instructions carefully, whether that’s feeding routines, administering medication, refreshing water or making sure your pet gets the exercise, playtime or quiet company they need. Your pet’s safety and wellbeing will always come first. I’ll make sure doors, gates and windows are secure, keep walks safe and suited to your dogs needs, and treat your home with the same care and respect as I would my own. I will also keep you updated with messages and photos after each visit, so you can relax knowing your pet is happy, safe and well looked after.

Sitter Profile Image: Felicity P.
Identity Verified
Felicity P.
£14
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
15 years of experience
Rochester, ME1

About: I’ve always lived with dogs - childhood pets, dog sitting when studying and now having my own dogs. Currently we have a young setter whom we trained from a puppy. I have experience in looking after a range of dogs but the majority of my experience is with spaniels (my previous dog was a springer spaniel), retrievers and Labrador’s and their needs. I’m used to high energy dogs who need lots of walking and game playing. I have experienced first hand the transformation in a dog once it has sufficient exercise and stimulation, so will always look to ensure that your dog has enough walking and play. Our setter has suffered from separation anxiety, so I very aware of the challenges of this & the resulting behaviour. We have worked hard to overcome this & with the right routine in place can now leave him for a couple of hours. We are also working very hard with his recall & making progress, I have honestly found training a ongoing personal achievement and has strengthened our bond hugely. With active dogs, in and out of puddles etc. I am very aware regular brushing is essential to keep their coat untangled and clean. Personally I think this is a lovely way to spent sometime with your dog when they are calm in the evening and happy to spend time with your dog in this way. I’m work from home part time supporting my partners carpentry business. I have two children (4&7) so have school runs twice a day. I’m around the majority of the day otherwise. I walk our dog after school drop off for at least an hour, we go to local open spaces or drive to the country parks. I will take him for another shorter walk either before pick up or later in the day once my partner is home. I'm happy to take additional walks if this is needed for your dog or play scent games in the house & when I'm home they are always free to go in the garden. I have a two year old friendly neutered male English Setter in my home. He likes all dogs and if they are energetic he will play with them. If they are senior he respects this and is gentle. I walk with him for over an hour a day and often go for runs. I can walk other dogs with or without him. If your dog was in our home, they would be in the same space as him on the ground floor and in the garden. Dogs are not allowed upstairs in the bedrooms but provide beds in each room, so they are able to to be with me throughout the day & are not left alone. Whilst the dog will never be left alone around the children (and my children have been around dogs all their lives), it will need to be happy to be in a family environment. Our setter (like a Labrador) is happy to try and eat anything! During mealtimes, our dog and any visiting dogs will be put in a different room. He is a counter surfer and so surfaces and tables are clear of food aside from mealtimes, so they do not get anything that might upset their tummies. I'm very vigilant on keeping any non dog friendly foods well away (raisins, chocolate etc.)

Sitter Profile Image: Sophie M.
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Sophie M.
£28
total per visit
5.0 out of 5 stars
21 reviews
6 repeat pet owners
8 years of experience
Rochester, ME1

About: I’ve had family dogs for many years, and since purchasing my own property, I have looked after friends and family pets on a regular basis which includes walks, dog sitting and over night stays. I am now been working with Rover for 18 months and loved every second of it! Check out my reviews for my information I work from home 5 days a week with a very relax working schedule therefore will be able to take your dog on day walks and play time when needed. I own my flat in Rochester which it is very close to a huge park and lots of lovely walking routes. I have enough space to crate your pet if necessary.

Sitter Profile Image: Emma R.
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Emma R.
£13
total per visit
10 years of experience
Chatham, ME5

About: I've grown up with dogs, my dog as a teen was my best friend. We went everywhere together and she was always by my side, so I truly know how much a dog becomes part of a family and how much they mean to you. I've also had multiple rescue cats over 20 years, my current cat i found at 6 weeks old and hes now 10. Im always nervous to leave him so completely understand if you are too. 4 years ago I started looking after other people's dogs and soon gained regular dog sitting. I also took on 2 dogs as a temporary foster care while the owner was unwell. Taking care of dogs isn't just a job, it's a passion. At the moment im at home so can provide care for your pets majority of the day. Unfortunately due to having an elderly cat i can't accommodate any animals in my own home, but im more than happy to pet sit in the pets own home. I also have 2 children who loves animals just as much as i do, they've been taught how to take care of animals and know how to respect an animals boundaries. I currently have availability between 9 and 2 on weekdays without my children but if your pets are good with kids then these hours can be extended later and during weekends. My children absolutely adore animals and know how to care for them. Unfortunately due to having an elderly cat, I can't accept dogs into my home. I will follow any routine that your pet needs in your home, follow any guidance on how your dog is walked, personalities, etc. And I will take care of them just like I would my own.

Sitter Profile Image: Nicholas C.
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Nicholas C.
£13
total per visit
5.0 out of 5 stars
3 reviews
2 repeat pet owners
30 years of experience
Kent, ME5

Nick is a great minder for my Nancy, after his visit she is ver chilled and calm. Obviously has a way with her, I’m very happy and will use Nick again. Very happy with looking after my Nancy

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Des M.
Sitter Profile Image: Chadni A.
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Chadni A.
£12
total per visit
5.0 out of 5 stars
1 review
5 years of experience
Gillingham, ME7

About: I have over five and a half years of hands-on experience caring for cats and dogs, both in my own home and in owners’ homes. I come from a strong rescue background; we cared for over 30 cats at a time, rehomed cats internationally, and regularly rescued cats from the streets. For more than two years, I personally managed to feed almost 50–60 stray cats every evening, ensuring food, clean water, hygiene, and regular monitoring of their health and wellbeing with a friend's help, who was providing food. This taught me responsibility, consistency, and deep compassion for animals. I have also provided trusted in-home pet sitting for many families. Owners regularly chose me when travelling because they wanted their pets to stay comfortable in their own environment. I stayed in their homes for short and long periods, caring for cats and dogs, following routines, administering food, walking dogs, playing, and providing companionship. I always send daily photo and video updates so owners feel reassured and connected. I understand how emotionally difficult it can be to leave a pet behind, and I take that trust very seriously. I am calm, patient, observant, and genuinely passionate about animal welfare. My goal is to give pets love, safety, routine, and comfort, and to give owners complete peace of mind. I’m a university student with morning classes on Mondays, Thursdays, and Fridays. I’m free most evenings and other days, flexible, reliable, and always prioritise pets’ safety. I had many cats back home and took care of the dogs of my neighbors and people from social media. I follow each pet’s routine exactly, learn their food, walks, and habits beforehand, arrive on time, and make sure they feel safe, comfortable, and loved.

Sitter Profile Image: Jennifer M.
Identity Verified
Jennifer M.
£18
total per visit
5.0 out of 5 stars
13 reviews
1 repeat pet owner
10 years of experience
Gillingham, ME4

About: With over a decade of hands-on experience caring for dogs and cats of all shapes and sizes, I bring passion, patience, and genuine love for animals to every visit. From playful walks and cuddles to meal times and cozy snuggles, I treat every pet as if they were my own. Whether it’s housesitting for friends, family, or through trusted pet services, I’ve built a reputation as a responsible, reliable, and attentive caregiver who truly understands the unique personality and needs of each animal. Your pet’s happiness and safety are my top priority. I’ll keep tails wagging, purrs flowing, and owners at ease knowing their furry friends are in caring, capable hands. I'm self-employed running my own coaching business from home and have full flexibility and autonomy of my diary. I can work remotely from anywhere and currently, only have a handful of regular, commited client hours to cater for. This flexibility means I can be on hand to deliver attentive, dedicated time, focus and care to your pets. I love caring for pets in the comfort of their own home, creating a safe, calm, and happy environment where they feel completely at ease. I always respect each pet’s space and boundaries, paying close attention to their body language so I can respond to their unique personalities, knowing whether they’re in the mood for play, cuddles, or some quiet time. I stick to their usual routines for feeding, walks, and enrichment for minimum disruption to them and helping them feel comfortable and secure while you’re away. From keeping their home safe and tidy to giving them gentle attention and companionship, my goal is to build trust and make every pet feel loved, happy, and cared for.

Sitter Profile Image: Harriet G.
Identity Verified
Harriet G.
£16
total per visit
4.9 out of 5 stars
14 reviews
4 repeat pet owners
20 years of experience
Gillingham, ME7

About: I've been around animals my whole life and currently share my home with my own Labrador and Cavapoo, so I understand first-hand what different breeds and sizes need day to day, from a Lab's energy to a Cavapoo's smaller size and routine. Friends and family have always trusted me with their pets, whether that's a quick check-in or a full house sit while they're away, and I know how much of a difference it makes for a pet to stay in their own home with their own routine rather than being uprooted. I have real experience with pets who need a bit more patience, including anxious or reactive dogs who need a calm, steady presence and clear boundaries rather than pressure. I'm comfortable reading body language and adjusting my approach so nervous pets feel safe rather than overwhelmed. I'm also confident with puppies and kittens, from basic house training and crate routines to gentle socialisation, and equally experienced with senior pets, including administering medication, managing mobility issues and keeping an eye out for changes that owners should know about. Whether it's a drop-in visit or a full house sit, you can expect close attention, honest updates and a pet who's genuinely cared for in the comfort of their own home. I'm flexible with timing and always aim to follow your pet's usual routine as closely as possible. I offer morning, afternoon and evening drop-in visits, as well as overnight house sitting. I confirm exact visit times in advance and keep them consistent throughout the booking, which helps cats and dogs alike feel settled and secure, especially those who rely on a predictable routine. Your pet's safety and comfort are always my top priority. I follow all instructions exactly as provided and make sure doors, windows, gates and feeding areas are secure at all times. I maintain a calm, respectful presence in your home so your pet can stay in a familiar, stress-free environment rather than being uprooted. I also send regular updates so you always know how things are going while you're away.

Sitter Profile Image: Madelaine F.
Identity Verified
Madelaine F.
£17
total per visit
5.0 out of 5 stars
13 reviews
18 years of experience
ME4

Maddy was fantastic at caring for our gorgeous beloved cat Hela while we went away over Easter. We found a very contented kitty and Maddy sent us multiple video updates. Thank you Maddy!

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Lindseyanne B.
Sitter Profile Image: Lesley S.
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Lesley S.
£23
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
18 years of experience
Gillingham, ME7

I'm very happy I found Lesley to look after my Princess Jazz when I'm away. Jazzy lost her brother and she's grieving, she doesn't like visitors much but Lesley was able to feed her from her hand the first time they met. I was amazed.

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Kornelia K.
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The median cost per Visit for pet sitting in Medway is £13

Pet owners share their Rover experiences - Medway

1 / 1
5.0 out of 5 stars

Our first cat sitter! Faith made everything easy and straightforward. We look forward to booking with her again for our next trip away.

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Ayse B.
Drop-In Visits
5.0 out of 5 stars

Loving, caring and attentive cat sitter. Our cats Riddy and Percy loved her from first meet. Will use again

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Heather B.
Drop-In Visits
5.0 out of 5 stars

As before, Laura was great when she was looking after my cats. They were happy kitties when we returned and I always feel at ease leaving them in Laura's care.

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Lena K.
Drop-In Visits
5.0 out of 5 stars

Carrie-Anne looked after our cat Sid. We received daily reports on Sid and we received pictures which really helped us to know he was OK. Sid isn't keen on strangers so it was lovely to see him interacting. We have already booked her again for our next holiday.

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Heidi G.
Drop-In Visits
5.0 out of 5 stars

Angela looked after our 4 cats while we were away for the night. As always they loved her, I have a strange sensation that they would be happy if she came and feed them every day! Updates showing our darlings not missing us at all but enjoying tickles from her. It's true that cats do not bite the hands that feed them. I cannot recommend Angela highly enough, this is our third booking with her and every time we go away know they will be loved. Thank you A

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Linda C.
Drop-In Visits
5.0 out of 5 stars

Maria is an absolutely perfect cat sitter, communicating well before and during our holiday, sending daily WhatsApp updates with photos and videos. My cats are quite shy but Maria worked hard with them, grooming and setting aside playtime to earn their trust and they were very happy when we got home. We have already rebooked knowing that the cats will be safe and happy.

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Julie R.
Drop-In Visits
5.0 out of 5 stars

Very nice lady. Cats l appear to have been very well looked after. Indrė sent me updates and lovely photo

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Karen T.
Drop-In Visits
5.0 out of 5 stars

Thank you for the updates and photos/videos everytime you visited. You have been very organised and I will be coming back!

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Victoria P.
Drop-In Visits
5.0 out of 5 stars

Hazel is amazing. Reliable, trustworthy and pays attention to detail. She even fixed my cat’s fav toy! Recommend 100 per cent

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Natalya M.
Drop-In Visits
5.0 out of 5 stars

Rebecca is a lovely cat sitter tifa is very shy and Rebecca was so patient with her would definitely use Rebecca again

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janine shedd j.
Drop-In Visits
5.0 out of 5 stars

Ross was absolutely fantastic with bonnie showing the highest level of care taking all of Bonnie's needs into consideration. His communication with fantastic and he really does care about the animals who he visits. I can't recommend Ross enough and I will definitely be using him again in the future.

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Father and son Gaming
Drop-In Visits
5.0 out of 5 stars

Pauline is a true professional at her job, gives grt feed back on what you need to know. Would recommend Pauline to anyone.

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Glenn L.
Drop-In Visits
5.0 out of 5 stars

My dog Dori can be really nervous of new people, however she took to Amelia straight away. Amelia is calm and very friendly and Dori settled and felt very comfortable. I will definitely use Amelia again in the future .

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Alison S.
Drop-In Visits
5.0 out of 5 stars

reliable, friendly and great updates all the way through the visits. Felt safe in leaving the girls in her care and would definitely use her again

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Becky W.
Drop-In Visits
5.0 out of 5 stars

Melissa was fantastic, we booked her for drop in visits for our two sphynx cats whilst we went away, super friendly and caring, which is so reassuring when you are away from your pets knowing they are in good hands. Highly recommend Melissa, and thank you so much!!

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Laurie B.
Drop-In Visits
5.0 out of 5 stars

Jenga had another great walk with Sophie and she also fed her too. So reassuring to be out and know that Sophie can take care of Jenga. Will definitely book again, and Jenga’s already staying over with Sophie in a couple of weeks.

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Liam H.
Drop-In Visits
5.0 out of 5 stars

Danielle helped us out at really short notice, great communication and Alfie was very confident being with her.

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Garry E.
Drop-In Visits
5.0 out of 5 stars

Thank you so much for taking such care of Lily for us over the weekend. Lots of lovely updates and pictures for us to enjoy and feel at ease knowing she was all ok. And an extra thank you for being so accommodating and extending the booking as we were worried about getting stuck in traffic. 🫶🫶

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Kara C.
Drop-In Visits
1 / 1
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Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Sitters in Medway average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Medway

Frequently asked questions about Rover

The average cost for Pet Sitting in Medway on Rover is £13.8 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 18,292 sitters on Rover for Pet Sitting in Medway. About 85% of Medway sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 18,292 sitters on Rover offering Pet Sitting across Medway. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Medway pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Medway choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 90% of sitters can help with special care needs
  • 89% can help with giving oral medications or injections
  • 97% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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