Pet Sitting Eastbourne

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 32
pet owners in Eastbourne have booked pet sitting

Eastbourne, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Danielle H.
Identity Verified
Danielle H.
£14
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
10 years of experience
Eastbourne, BN22

About: I’ve always had a deep love for all animals and have many years experience with cats and dogs. With a variety of breeds and ages. Count me and my husband James as reliable and trustworthy people who would love to be a part of your furry friends life. I understand all animals are unique and I take the time to learn them and stick to routine they need. I have a lovely big fenced garden for them to enjoy when staying with me and live right by a walking path to enjoy walks often. Your pet will feel right at home with me when staying at mine. I work part time as radiographer in NHS, but make sure I have the time to give your animal the attention they need. I set my schedule to work around your needs and only put availability when I’m not working. I have a fenced garden which is large and plenty of space to play and roam around. I make sure they feel at home at all times

Sitter Profile Image: Tasha P.
Identity Verified
Tasha P.
Star Sitter
£12
total per visit
5.0 out of 5 stars
9 reviews
4 repeat pet owners
8 years of experience
Eastbourne, BN22

I definitely recommend Tasha for walking and night sits, she helped me out by doing a last minute night sit and stayed with my dog all night and the next day until I got back. She’s kind and keeps me updated on every walk, we are lucky to have her.

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Eveline R.
Sitter Profile Image: Leah F.
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Leah F.
£19
total per visit
4.9 out of 5 stars
18 reviews
4 repeat pet owners
3 years of experience
Eastbourne, BN21

Leah was so helpful and accommodating, agreeing to look after Magnus at such short notice. She was great at keeping in touch and sending photos when she visited him each day. Leah is a useful contact for future services. Thank you

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Kirsten P.
Sitter Profile Image: Freya S.
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Freya S.
£12
total per visit
5.0 out of 5 stars
18 reviews
9 repeat pet owners
3 years of experience
Eastbourne, BN21

About: I have been looking after dogs for a few years now, for friends and family and through borrow my doggy. I have been doing borrow my doggy for a few years, walking and looking after dogs but now I'm looking to do more of this, expand my services and make more little doggy friends - or cats if needed ☺️ Sadly I do have a 9-5 job but I am always free at lunchtimes for walks or to I do work a 9-5 but work from home 4 days a week, I am happy to do morning, lunch or evening walks or you can have your little pal hang out with me all day at home for some company and cuddles between work calls I have a medium sized garden that is fenced off all the way round, I don't have children or any other pets too so your doggy can have full room to roam, chill or play

Sitter Profile Image: Monika R.
Identity Verified
Monika R.
Star Sitter
£17
total per visit
5.0 out of 5 stars
77 reviews
21 repeat pet owners
22 years of experience
Eastbourne, BN21

Monika came to meet us before we went away and she was very affectionate towards Magnus and courteous and professional too. While away, I received regular updates and photos which was reassuring. I came home to a happy cat. I’d definitely ask Monika to look after Magnus in the future. Thank you!

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Kirsten P.
Sitter Profile Image: Hannah D.
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Hannah D.
£16
total per visit
4.7 out of 5 stars
15 reviews
2 repeat pet owners
15 years of experience
Eastbourne, BN22

Hanmah has been brilliant. I booked a trip away with my kids at very short notice. Hannah was very fortunately avaliable to look after buddy in the day when my husband was at work. Buddy absolutely loved her and her dog Angel. We will definitely be using Hannah any time buddy needs looking after.

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SHIRLEY B.
Sitter Profile Image: Frances H.
Identity Verified
Frances H.
£14
total per visit
22 years of experience
Eastbourne, BN22

About: “Sniff, Explore, Exercise — Walks Tailored to Your Dog’s World.” Follow Their Nose Dog Walking I’ve spent 22 years caring for my own dogs, from raising my first boy from an eight‑week‑old puppy to supporting him through heart problems and dementia until he passed peacefully at 17. My second dog Marvin was diagnosed with a liver shunt and complex health needs two years ago and I have cared for him during his surgery and healing, teaching me the importance of patience, gentle enrichment, and adapting walks to suit a dog’s emotional and physical wellbeing. These experiences shaped my passion for supporting senior dogs, nervous dogs, rescue dogs, and dogs who have experienced trauma. I understand how much they benefit from calm handling, predictable routines, and walks that allow them to feel safe and in control. I’ve also volunteered at Raystede Animal Welfare centre, which strengthened my commitment to compassionate, ethical care and deepened my understanding of how different dogs communicate stress, curiosity, and comfort. My Approach I’m happy to walk all dogs, including those who simply need a good exercise walk. But my specialist focus is enrichment‑led sniff walks, backed by research showing that sniffing reduces stress, boosts confidence, and provides powerful mental and physical stimulation. Every walk is tailored to the dog in front of me, whether they need a brisk stretch, a slow confidence‑building sniffari adventure, or a gentle senior‑friendly outing. What I Offer A calm, patient, understanding approach Experience with senior, anxious, reactive, and medically complex dogs Exercise walks for all breeds and energy levels Specialist sniff walks that support emotional wellbeing Walks designed around enrichment, exploration, and choice Follow Their Nose Dog Walking is built on one belief: Dogs thrive when we let them be dogs—sniffing, exploring, and experiencing the world at their own pace. Caring is at the heart of everything I do. I work Monday to Thursday for an older people’s charity, so empathy, patience and support are already part of my daily life. Pet care naturally fits alongside this — it’s something I genuinely love, not something I squeeze in. I offer dog walking 6.30pm–10pm Monday to Thursday, which is perfect for owners who work late, need evening support, or want their dog to have a calming enrichment walk before bedtime. I’m also fully available all day Friday, Saturday and Sunday, giving clients plenty of flexibility for regular walks, weekend adventures, or last‑minute bookings. My own 22 years of caring for dogs with complex needs has shaped how I work: calmly, gently and with a deep understanding of senior dogs, nervous dogs and those who need a little extra patience. Whether it’s an energetic dog needing exercise or a sensitive dog needing a slow, sniff‑led walk, I build my routine around what helps them feel safe, stimulated and happy. Pet care isn’t an add‑on to my week — it’s a natural extension of who I am and the work I’ve always done: supporting others with compassion and consistency. I prioritise safety, calm handling and consistency in every service I offer. For dog walking, I use secure equipment, choose safe routes and tailor the pace to each dog’s needs whether that’s a brisk exercise walk or a gentle, enrichment‑led sniff walk. For pet sitting in an owner’s home, I follow the dog’s usual routine to keep them settled and stress‑free, treating both the home and the pet with the same care I give my own. My friendly Jack Russell can also join walks if a dog would benefit from a confident, sociable companion always optional and based on what suits each individual dog.

Sitter Profile Image: Morgan L.
Identity Verified
Morgan L.
£18
total per visit
5.0 out of 5 stars
36 reviews
8 repeat pet owners
7 years of experience
Eastbourne, BN21

Morgan was absolutely amazing when she came to meet the dogs yesterday. One of the dogs was a little nervous, but Morgan handled it absolutely perfectly and by the end they were best friends! Morgan took her time to get to know each of the dogs, she paid them real attention and although they’re super hyper nothing put her off at all!! I trust her completely with Cooper and Winnie and know they’re going to be in loving hands when we go away🐾❤️

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Fran G.
Sitter Profile Image: Paul M.
Identity Verified
Paul M.
£23
total per visit
5.0 out of 5 stars
2 reviews
15 years of experience
Eastbourne, BN22

About: Hi, I am a mature student looking for pet-sitting jobs. I work in healthcare and have a DBS certificate. I had three rabbits called Theadora, Claude, and Justinian. Thea lived to 12 years old, which is a good age for a rabbit. I had a border terrier called Ruby. I also had a cat at university that was imaginatively called Cat. I look after my neighbour's cats while they are away, and I also had my friend's Chocolate Labrador called Oscar live with me for several weeks while they had housing difficulties. I love walking outdoors and spending time with pets. I am currently working part-time on a Friday. I am starting university in September, and I will be required to attend class every other Wednesday; apart from that, I am a free agent. I have a fenced garden with a very high wooden fence. I own my house, and I live alone. At the moment, I have no pets. My 11-year-old daughter stays with me at weekends.

Sitter Profile Image: Elizabeth K.
Identity Verified
Elizabeth K.
£15
total per visit
5.0 out of 5 stars
12 reviews
3 repeat pet owners
20 years of experience
Eastbourne, BN23

Hi Liz thanks so much for taking care of Bean today. He was relaxed when I got home so he was clearly happy. The photos you shared are lovely too! Look forward to seeing you again soon.

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Gina C.
Sitter Profile Image: Darcy H.
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Darcy H.
£12
total per visit
5.0 out of 5 stars
9 reviews
1 repeat pet owner
5 years of experience
Eastbourne, BN21

About: With over five years of experience caring for family and friends pets, I bring a wealth of hands-on knowledge and a genuine love for animals to every sitting job. I'm comfortable with a variety of pets and their unique needs. I’m currently working part-time, so I have lots of time and flexibility to be taking care of your wonderful animals. I can be available on weekends, and weekdays. I have a lovely fenced garden and toys to keep your pups occupied, I also drive meaning I can take your pup out for long enjoyable walks :)

Sitter Profile Image: Olesia P.
Identity Verified
Olesia P.
£6
total per visit
5.0 out of 5 stars
8 reviews
2 repeat pet owners
4 years of experience
Eastbourne, BN21

About: I have a good-sized garden, lots of toys and treats, and a relaxed and calm atmosphere. I don't have any rules for the bed or furniture, so the entire home is for them to use and feel comfortable. I love for the dogs to socialise and meet new friends. I don't have our own dog, so I board one or two dogs at a time(if they are good match) , so they can have all the attention. The home is completely pet-friendly. I live close to a park and I walk pets 2-3 times a day,(unless there are special requirements). I'm truly excited to meet your best friend, feel free to reach out to me anytime. Requested information about your pet Please let me know any likes and dislikes, special needs or anything I should be aware of during the stay. I will be more than happy to accommodate special requests to make sure your doggie has a good time and is taken care This are the list of information I need from your dog ahead of the sitting: - Toilet breaks time - Walking routine - Food routine - Energy level - Any special requests/needs/preferences

Sitter Profile Image: Haleigh V.
Identity Verified
Haleigh V.
£14
total per visit
5 years of experience
Eastbourne, BN23

About: I treat every dog like they’re my own. Whether it’s cuddles on the sofa, tailored walks or sending daily pupdates with photos, I go the extra mile to make sure pets feel safe, happy and loved I work remotely, which means I can pet sit around my job with complete flexibility. Whether I’m caring for dogs or cats, I build my workday around their routine – from morning walks and playtime to feeding schedules and quiet company throughout the day. Since I can work from anywhere, I’m able to stay in your home making sure your pets feel safe, settled and never alone for long. Being at home means I’m always close by for attention, cuddles, or just a reassuring presence. When caring for pets in their own home, I always aim to keep things as familiar and stress-free as possible. I follow your routines closely – from feeding times and walk schedules to play sessions and cuddle preferences. I take care to respect your home, keeping things clean and tidy and always making sure your pets feel safe, relaxed, and well-loved in their own space. Whether your cat likes quiet company or your dog needs active play, I adapt to their needs and personality. I also send regular updates with photos, so you can feel fully at ease while you’re away.

Sitter Profile Image: Charlotte S.
Identity Verified
Charlotte S.
£19
total per visit
5.0 out of 5 stars
2 reviews
15 years of experience
Eastbourne, BN22

About: Hi! Here’s a little about me- I grew up with dogs (cocker spaniels & boarder collies) and then I got my beloved Chase, a Finnish Lapphund, when she was just 8 weeks old, up until the age of nearly 15. I have looked after many friends’ and family members’ dogs over the years and so not only do I have experience looking after dogs of all ages/ stages of their life, I also understand the bond and love that there is between a dog and its owner. My home is perfectly set up for a dog- gates are in place, beds, food & water bowls, anti-slip carpets for senior dogs whose paws are less stable, etc. The walled garden is secure and there is a convenient park just down the road too. I know how difficult it is to find somewhere that offers complete peace of mind, which is why I would like to offer a home from home for your dog(s), by providing a loving and reliable service for those who benefit and thrive so much more from being in a warm and welcoming household with 1-1 attention. I’m a teacher and therefore I will be able to help during school holidays in particular, as well as weekends. I am also available most Thursday afternoons from 1pm onwards. I have a walled garden and plenty of space for your dog to roam around. I don’t mind them sitting on the sofa (unless you have taught them not to!) and I can easily accommodate a crate should you want your dog to sleep in one rather than on a dog bed. I will typically walk your dog twice daily unless stated otherwise- I will always cater to your dog’s needs.

Sitter Profile Image: Lauren T.
Identity Verified
Lauren T.
£13
total per visit
5.0 out of 5 stars
6 reviews
1 repeat pet owner
3 years of experience
Eastbourne, BN22

About: I’ve looked after various dogs over the years and where I work from home I’m very flexible and adaptable, spending time with animals brings me alot of happiness 😀 I work full time and only go into the office one day a week so very flexible I usually go for works either before or after work I have a very spacious flat and always make sure there’s nothing out that can harm any animals and always make sure there’s food and water available

Sitter Profile Image: Leon B.
Identity Verified
Leon B.
£12
total per visit
3 years of experience
Pevensey Bay, BN22

About: We are active animal lovers that care about your pets needs and treat them like our own. Plenty of years experience handling pets, the size doesn't matter! We have 2 cheeky cats and are planning to get a dog of our own in the next couple of years. I was a dog walker previously in my birth town of Southampton and this was my primary and first job when I was younger. I would walk up to 4 dogs on the same walk so am up to any challenge. Happy to provide runs for more active dogs that need more exercise, can comfortably do a 5-10 km run with your pooch. Can also take them for longer walks all around and outside of Eastbourne to give them their daily exercise. When it comes to drop in's we are more than happy to carry out any specific tasks, we have weird cats that need things in a certain order :) Leon works Monday to Friday and is happy to provide services early morning, late at night or at the weekend. Same with Zuza, she has days off in the week so can happily provide even more flexibility. We share a house with 2 cats that are well looked after. Frank is 3 years old female cat and Billy is a senior cat and around 12 years old who I rescued from the streets (so not exactly sure how old) and has some special needs. He needs to be given medicine daily.

Sitter Profile Image: Lewis M.
Identity Verified
Lewis M.
£12
total per visit
5.0 out of 5 stars
2 reviews
8 years of experience
Eastbourne, BN21

About: We have always had dogs in the family so grew up up taking care of our family pets which continues to do this day looking after any of the family dogs, walking them, dog sitting etc. I always try my best to keep dogs entertained, active and with plenty of company (if they want it ofcourse!) I work Monday - Friday but spend a few of these days working from home. I am always off on the weekends so am always happy to lend a hand then! I have a spacious and cozy flat with space for the dog to feel at home and have a shared garden for the building. We have plenty of great spots nearby for walks!

Sitter Profile Image: Janet R.
Janet R.
£12
total per visit
5.0 out of 5 stars
2 reviews
11 years of experience
Eastbourne

I was concerned about leaving Alfie and Tikki when I had only adopted them in January. My concern was completely unnecessary. Janet so clearly is used to being around cats and likes being around cats. She spent a lot of time with them, not only with the necessaries but also tending to Alfie and Tikki's emotional needs. I came home to two relaxed cats who immediately forgave me for leaving them. Janet's diary of events awaiting me was comprehensive and entertaining. I would definitely recommend her for cat sitting duties.

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Anne B.
Sitter Profile Image: Kerry Jane R.
Identity Verified
Kerry Jane R.
£16
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
25 years of experience
Hampden Park, BN22

About: I have been around animals pretty much all my live had all sorts of pets growing up from dogs cats hamsters snakes beared dragons, I love animals, even at 35 I have pets of my own know I have 3 cats and a snake, being around animals just makes me happy, you he sure your little fur babys will have fun on theirs walks, as I like to go on very long walks myself Iam currently working part time around my children, I works some mornings and evenings so am able to walk your dogs around my flexible hours just pop a message and I will let you know I care for Pets at my best of ability and will follow instructions from pet owners of how they would like me to care for their beloved pet

Sitter Profile Image: Candace C.
Identity Verified
Candace C.
£17
total per visit
5.0 out of 5 stars
2 reviews
20 years of experience
Eastbourne, BN23

About: Hello, I have had my own dogs and cats for as long as I can remember I have grown up with dogs and cats and have owned my own, I have experience with big and small dogs and house and outdoor cats :) I have a beautiful 1 year old Labrador called Olive she is very friendly loves all dogs and people :) I currently work in a school 2 days a week school hours so my availability is Mondays, Wednesdays and Fridays plus Saturdays and Sundays for day care and home visits and home boarding, I have a 6ft 6 sized fenced garden, the gardnen is medium sized but we do live on a harbour and walk our lab twice a day.

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The median cost per Visit for pet sitting in Eastbourne is £12

Pet owners share their Rover experiences - Eastbourne

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5.0 out of 5 stars

We were very happy with Zoe looking after our furbabies…she is very sweet with the cats and we felt they were happy with her coming to see them. We are glad to recommend Zoe!

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Iben N.
Drop-In Visits
5.0 out of 5 stars

Jools is a fantastic cat/house sitter. I super appreciate his communication and the time and attention he gives to our Loki 🫶🏼

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Grace G.
Drop-In Visits
5.0 out of 5 stars

Thank you Mary for taking such excellent care of Pumpkin & Milo. The daily photos and updates were much appreciated. I highly recommend Mary to care for your fur babies 😸

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Tracey W.
Drop-In Visits
5.0 out of 5 stars

I was concerned about leaving Alfie and Tikki when I had only adopted them in January. My concern was completely unnecessary. Janet so clearly is used to being around cats and likes being around cats. She spent a lot of time with them, not only with the necessaries but also tending to Alfie and Tikki's emotional needs. I came home to two relaxed cats who immediately forgave me for leaving them. Janet's diary of events awaiting me was comprehensive and entertaining. I would definitely recommend her for cat sitting duties.

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Anne B.
Drop-In Visits
5.0 out of 5 stars

Tasha was very flexible and picked up all our little ways with our cats very quickly. They seemed to have enjoyed being able to stay at home this time rather than going to a cattery. Would recommend to others.

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Lisa L.
Drop-In Visits
5.0 out of 5 stars

Our Ozzy had a wonderful time with Abi! She was friendly, caring, and kept us updated with photos and messages throughout the puppy visits, which gave us real peace of mind. We would happily book again.

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jedagia
Drop-In Visits
5.0 out of 5 stars

Jade was brilliant - she was so accommodating despite being a last minute request, did everything we asked and more. She sent us pictures whilst we were away which is always reassuring, and both our cats seemed totally happy on return which we can’t argue with. Would happily recommend Jade to anyone looking for someone to check in or take care of their pets! Thank you, Jade :)

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Laura S.
Drop-In Visits
5.0 out of 5 stars

Sandra has once again given me peace of mind that my boy has been fed and watered and made a fuss of x she is a kind person sends me Lovley photos and videos of him enjoying his treat x thanks Sandra

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Marnie R.
Drop-In Visits
5.0 out of 5 stars

5* doggy day care from Elizabeth. Fully qualified, highly knowledgable, friendly & trustworthy! My dog Coco adores her! So glad to have found her for daily dog care whilst I’m at work Thank you Liz ! Xo

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Chey G.
Drop-In Visits
5.0 out of 5 stars

Thank you 🙏 Home to a very happy Dudley. Thank you also for all the photos and map of his walk. Would highly recommend Monica ❤️🐶

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Sue J.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

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Sitters in Eastbourne average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Eastbourne

Frequently asked questions about Rover

The average cost for Pet Sitting in Eastbourne on Rover is £11.5 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 1,872 sitters on Rover for Pet Sitting in Eastbourne. About 85% of Eastbourne sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 1,872 sitters on Rover offering Pet Sitting across Eastbourne. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Eastbourne pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Eastbourne choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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