Pet Sitting Staten Island

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 205
pet parents in Staten Island have booked pet sitting

Staten Island, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Jenna V.
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Jenna V.
Star Sitter
from
$24
per visit
5.0 out of 5 stars
• 115 reviews
49 repeat clients
14 years of experience
Staten Island, NY, 10308

“Jenna went above and beyond in absolutely every way with my cat over the weekend. My previous sitter cancelled on me the first night I booked, so Jenna was able to come by the next morning and make sure that my boy was well fed, taken care of, and comfortable before she left. She saved the day, made my weekend away from home stress-free, and updated me with pictures and notes every step of the way.”

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Michael M.
Sitter Profile Image: Tibisay L.
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Tibisay L.
from
$16
per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
3 years of experience
Oakwood, Staten Island, NY, 10306

“Tee is amazing! Always on time and on top of everything. Great communication… Keeps me informed throughout the visit. Thumbs up all around, would highly recommend!”

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christopher l.
Sitter Profile Image: Merissa V.
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Merissa V.
from
$13
per visit
5.0 out of 5 stars
• 28 reviews
1 repeat client
15 years of experience
Oakwood, Staten Island, NY, 10306

“Excellent service, was on time as promised, and goes above and beyond to care for my dog. Very good experience and will continue to use when I go out of town.”

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d d.
Sitter Profile Image: Leia M.
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Leia M.
from
$35
per visit
5.0 out of 5 stars
• 64 reviews
26 repeat clients
20 years of experience
Staten Island, NY, 10306

About: Hello fellow animal lovers. I am a Veterinary Technician with over 20 years of experience for caring for hundreds of dogs, cats, birds and any kind of animal you can think of. My husband Andres is also a vet tech with over 15 years of experience and he helps me take care of any of the pets I watch. I used to mainly watch dogs in my home but since Covid we had a baby and she is allergic to dogs so I can't board in my home anymore which makes me very sad. Hopefully my daughter will grow out of her allergies eventually because we really do miss having dogs in our home and she loves dogs too. So now I can only do drop in visits at your home for any type of pet. I am currently not working and am a stay at home Mom but my daughter is in school now so I can do drop ins during school hours and then after my husband comes home from work in the evenings. I have dedicated my life to caring for and helping all animals and I have loved every second of it. I have experience with every age, breed, species and medical problem. I have years of experience of caring for any illness, physical and behavioral problems and administering any medications or medical treatments necessary. I have had many dogs, cats and other small creatures of my own that i have loved and cared for over the years as well. I love taking dogs out to play and bringing them to the park or wherever they enjoy going to the most. I have a car and can travel to any part of Staten Island. Nothing makes me happier than spending time and playing with as many little fur babies as i can. You can set your mind at ease knowing that experienced, caring veterinary technicians are caring for your precious baby while you are away. I am a Veterinary Technician with over 20 years of experience for caring for hundreds of dogs,cats, birds and any kind of animal you can think of. I have dedicated my life to care for and help all animals and i have loved every second of it. I have experience with every age, breed, and medical problem. I have years of experience of caring for any illness. physical and behavioral problems and administering any medications or medical treatments necessary. I have had many dogs, cats and other small creatures of my own that i have loved and cared for over the years as well. Why I love dog sitting I have had dogs since i was an infant. I had a German Shepherd that was the same age as i was when i was a baby and we grew up together. He was my best friend and we did everything together and i still miss him to this day. I have had many German Shepherds and other dogs since then and have loved them all just as much as my first dog. I have dedicated my life to caring for and helping every living creature there is and i love them all. About my yard Large fenced in yard with plenty of room to run around and play. We love playing ball and Frisbee with all the dogs we watch and spending quality play time with everyone. My experience administering medication Yes. I have over 20 years experience of administering any medications needed and performing any medical treatments needed as well such as injections, sub q fluids, wound care and anything else needed. I am currently not working and am a stay at home Mom but my daughter is in school now so I can do drop ins during school hours and then after my husband comes home from work in the evenings. I can care for your pet in your home and drop in 2-3 times a day to feed them, walk them or let them out in your yard. Depending on the time of day I can stay awhile to play with them and give them the lovin they are missing from you while you're away. I know pets can be afraid sometimes with new people and I like to take my time to show them that they can trust me and I will love them as much as you do and help ease their fears if they have any. I have many years of learning animal behavior working as a Veterinary technician and learning to help fearful pets.

Sitter Profile Image: kayla c.
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kayla c.
Star Sitter
from
$20
per visit
5.0 out of 5 stars
• 18 reviews
5 repeat clients
6 years of experience
New York, NY

“Kayla was great with my cats. I was away for almost two weeks and she sent me pictures every day. She went above and beyond to love on them and communicate with me. Highly recommend for all your fur babies”

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Kristina T.
Sitter Profile Image: Michelle L.
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Michelle L.
from
$18
per visit
5.0 out of 5 stars
• 2 reviews
2 repeat clients
30 years of experience
Great Kills, Staten Island, NY, 10306

About: What sets me apart is the level of care, patience, and attention I give every pet. I truly treat animals like family, and I know how important it is for pet parents to feel comfortable and updated while they’re away. I focus on making pets feel safe, loved, and relaxed in their normal routine. I’m dependable, communicative, and pay close attention to each pet’s personality and needs — whether that means extra playtime for energetic dogs, patience with shy or anxious pets, or a slower pace and gentle care for senior dogs. Pet care is already a big part of my daily routine and something I genuinely enjoy making time for. I’m used to planning my days around feeding schedules, walks, check-ins, and giving pets the attention and consistency they need. I care for animals every day, including feeding and looking after stray cats in my area, so caring for pets feels very natural to me and is something I’m committed to year-round. I enjoy being active, spending time outdoors, and giving pets companionship, exercise, and comfort while their owners are away. When caring for pets in a client’s home, I do my best to keep their routine as normal and stress-free as possible. I follow all feeding, walking, medication, and sleep schedules closely so pets feel comfortable and secure in their familiar environment. I make sure pets get plenty of attention, exercise, playtime, and companionship — not just the basics. I also keep pet parents updated with photos and messages so they always know how their pet is doing. For dogs, I focus on safe walks, play, bathroom breaks, and making sure they get enough activity and affection based on their energy level and personality. For cats, I understand the importance of patience and routine, especially with shy or anxious cats, and I make sure litter boxes, feeding areas, and water stay clean and fresh. I’m attentive to pets’ behavior and comfort and will always let owners know right away if something seems unusual. My goal is for pets to feel safe, loved, and relaxed while their owners are away. 🐾

Sitter Profile Image: Gabriella O.
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Gabriella O.
from
$20
per visit
5.0 out of 5 stars
• 8 reviews
3 repeat clients
19 years of experience
Richmondtown, staten island, NY, 10306

About: I learned early on that wagging tails and puppy cuddles are the best part of life! With years of pet care experience, I ensure keeping dogs happy, healthy, and spoiled :) Currently working part time and doing online schooling! I’m available Monday/Tuesday/Friday from 7am-12pm Wednesday/Friday from 7am-8pm Saturday/Sunday from 8am-8pm Let me know what time works best for you :) I have two dogs in my home and keeping them happy and healthy is a main priority. Waking up to make sure they get their walks in because we all need our steps!! And then walking them at the end of the day so they are sleepy at nighttime :) They are basically my children.

Sitter Profile Image: Tammy C.
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Tammy C.
from
$25
per visit
5.0 out of 5 stars
• 18 reviews
5 repeat clients
36 years of experience
Staten Island, NY, 10306

“We truly hit the pet-sitter jackpot. I hesitate to leave this review for fear that Tammy will become so beloved across Rover she will no longer have time for us! From the moment we met Tammy, it was clear our cats were possibly in better hands than our own (honestly, they seemed a little disappointed when we came back). Updates were consistent, thoughtful, and often included photos that looked like they belonged in a pet lifestyle magazine—somehow capturing both chaos and cuteness in equal measure. Our home was cared for, our girls were happy, and we’re fairly certain they learned better manners while we were gone which raises some questions about our own management style. What really stood out was the genuine care and attention—this wasn’t just “checking in,” it was full-on VIP treatment. Visits weren’t rushed, playtime wasn’t optional, and every detail was handled like it mattered (because it does). If you’re looking for someone trustworthy, communicative, and clearly loved by animals, stop looking—you’ve found them. Just be warned: your pets may start expecting this level of service from you afterward. I still haven't mastered Tammy's double-Churu-dispensing skills, and the judgment from our girls is palpable.”

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Elissa L.
Sitter Profile Image: Abigail B.
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Abigail B.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 11 reviews
4 repeat clients
20 years of experience
Staten Island, NY, 10306

“Abigail was excellent with our dog. She was always on time and made sure Hazel got lots of exercise and attention when she visited. She listened to our needs and made sure to follow everything we asked of her and kept Hazel's routines as close as to what she was already used to. Our dog loved her and we will def be using Abigail again.”

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Jaclyn D.
Sitter Profile Image: Andrew Q.
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Andrew Q.
from
$15
per visit
5.0 out of 5 stars
• 12 reviews
4 repeat clients
15 years of experience
South Beach, Staten island, NY, 10304

“Andrew is great. I will admit i was slightly concerned at first because my sahara is a handful and barks alot. But Andrew assured me and he did deliver. He truly is professional and caring. I would recommend him to all. he keeps you up to date on everything and really cared for our animals. I will continue to use Andrew in the future as one of our dog sitters. He is absolutely excellent at his job. Thank you again Andrew appreciate your efforts”

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curtis K.
Sitter Profile Image: Tiffany S.
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Tiffany S.
from
$20
per visit
5.0 out of 5 stars
• 25 reviews
3 repeat clients
3 years of experience
Staten Island, NY, 10306

About: *DOGS MUST BE GOOD WITH OTHER DOGS AND CATS* (I have THREE CATS and A DOG!!) My times for daycare are 8 am - 6 pm ONLY! (Mon-Fri) if outside this range, I will discuss additional payment. I have had dogs since I was a child. I’ve always had a love and care for any animal no matter the breed or size. During college, I worked at a vet as a daycare kennel assistant where I gained knowledge on the care of dogs. I know how to walk dogs, bathe them, cut their nails, etc. I work from home so I’m able to look over your fur baby! My boyfriend helps me from time to time and will help me look after any animal I have. I do go to the gym every so often so your dog needs to be able to be by themselves at least 1 hour, either crate trained or is able to be out without scratching or destroying anything. I have a fenced yard and live in a dog friendly neighborhood. I have a border collie mix and 3 cats in my house who are used to being around other dogs and mostly keep to themselves! If needed, my cats are able to be separated from your fur baby but I prefer friendly dogs!

Sitter Profile Image: Lin X.
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Lin X.
from
$18
per visit
5.0 out of 5 stars
• 8 reviews
1 repeat client
10 years of experience
Richmondtown, Staten Island, NY, 10314

“Excellent experience with Lin. She went above and beyond to make sure our cats had everything they needed. Communicating with every visit with pictures and details, letting us know the exact situation, was very helpful to keep us reassured everything was fine.”

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Marcos H.
Sitter Profile Image: Alexis T.
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Alexis T.
Star Sitter
from
$29
per visit
5.0 out of 5 stars
• 38 reviews
12 repeat clients
10 years of experience
Richmondtown, Staten Island, NY, 10314

“My husband and I used Alexis for the second time. This time for 4 full days, with 3 drop ins each day. She took wonderful care of our 2 cats and one dog. She kept the litter box very clean and made sure our pets got their medicine. Alexis has such a caring personality and kindness to her that our pets love. We are very thankful for her help.”

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Irena W.
Sitter Profile Image: Kenny L.
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Kenny L.
from
$15
per visit
2 years of experience
Staten Island, NY, 10314

About: I have taken care of my neighborhood dogs for the past few years. I have also been setting up occurring dog play dates around my neighborhood and dog walks. I am currently working remotely and am pretty flexible when it comes to walking dogs or stopping by for a drop-in visit. I am available Mondays to Thursdays and occasionally over the weekends as well. I regularly walk my dog Bandi; and create a safe and inclusive community by setting up dog play dates with the dogs in my neighborhood.

Sitter Profile Image: Karen V.
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Karen V.
from
$20
per visit
5.0 out of 5 stars
• 4 reviews
8 years of experience
Richmondtown, Staten Island, NY, 10314

About: I've been caring for pets professionally for over 10 years. I'm not just a caregiver; I'm a devoted pet parent myself. My own fur babies are like my children, and I treat every pet I care for with the same love, attention, and respect. I work full time but with a very flexible schedule. I work from home & occasionally go into the city. I’m comfortable with all age groups Whether it's daily walks, playtime, cuddles, or just keeping your pet company while you're away, I bring patience, experience, and genuine affection to every visit. I understand how important it is to feel your pet is in good hands--and that's exactly what I strive to provide.

Sitter Profile Image: Noelle A.
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Noelle A.
from
$30
per visit
5.0 out of 5 stars
• 52 reviews
12 repeat clients
7 years of experience
Richmondtown, Staten island, NY, 10314

“Amazing sitter! My kitty kitty couldn’t wait for her to arrive every day. Going above and beyond, sitting and spending time with my kitty, making sure he had plenty of pets and love. Changing his food and water daily with multiple photos and videos to keep me in the loop. Noelle did a fantastic job and definitely will be using her again!”

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Nicholas F.
Sitter Profile Image: Oleg Z.
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Oleg Z.
from
$30
per visit
5.0 out of 5 stars
• 29 reviews
6 repeat clients
25 years of experience
New York, NY, 10312

“Oleg was nothing short of incredible. My wife and I were traveling for our wedding and we hadn't used Rover before. Oleg put any nerves we had about leaving our pets alone at ease. He was communicative, caring, and you could tell he really enjoyed playing with the cats. He stayed later than required in all three visits and blew up our phones with pictures and videos. I highly recommend Oleg and would definitely book him again.”

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Charles B.
Sitter Profile Image: Beth L.
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Beth L.
Star Sitter
from
$35
per visit
5.0 out of 5 stars
• 76 reviews
17 repeat clients
15 years of experience
New York, NY, 10306

“Thank you so much for taking care of our dear Simba. This is our first trip and first time he has been alone and you have been punctual, caring, and given detailed updates with many pictures. I will definitely be using your services in the future. Thank you!”

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Taylor N.
Sitter Profile Image: Jowita K.
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Jowita K.
from
$55
per visit
5.0 out of 5 stars
• 40 reviews
6 repeat clients
24 years of experience
Great Kills, Staten Island, NY, 10306

About: Pups have been a part of my life since I can remember. I grew up loving & caring for our family dogs - Max our rambunctious Dachshund & Pulco our gentle giant Lab Retriever. Since Max & Pulco I have been a second mom to all of my friends pups whenever they need a walk a home away from home stay or simply a play date. My freelance work schedule allows me time to dedicate to my love of dogs. I live in a house with a very large fenced backyard. Aside from walks pup who stay with me will always have access to the yard granting them extra outdoor exercise & playtime. I always like to send photos & videos of pups during their stay to keep their parents at ease :)

Sitter Profile Image: Nicholas T.
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Nicholas T.
from
$25
per visit
5.0 out of 5 stars
• 5 reviews
10 years of experience
Oakwood, Staten Island, NY, 10306

About: Growing up, I have always looked after dogs of close friends and family, and have studied nutrition and health, which led me to work at a pet hotel for about a year with almost every dog breed. My responsibilities included prepping food, cleaning, 1 on 1 play, and group play. I have been in charge of up to 20 dogs at 1 time. I also co-own a dog named Luna. The other owner and I had Luna since she was a puppy and she is now 5 years old. I teach obedience/behavior training to many dogs and I develop trust with dogs that is unique to my experience with various breeds. It takes patience and consistency to be a great leader for dogs and I wear my heart on my sleeve for every dog I'm caring for; communication with your dog is key. I currently work with dogs full time and make Dog care apart of my every day routine, if I'm not with my dog I'm working with other dogs. I have a good size open backyard and toys depending on the play style of your dog; crate training is much appreciated if they are familiar. Walks are frequent, especially for high energy dogs

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The median cost per visit for pet sitting in Staten Island is $25

Pet parents share their Rover experiences - Staten Island

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5.0 out of 5 stars

Leia was professional and timely each visit. She did everything we requested for her to do and she even took the time to play with my cats. My cats are usually extremely shy, but she somehow got them to come out from hiding. Thank you very much Leia!

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Jo-Ann L.
Drop-In Visits
5.0 out of 5 stars

Andrew is a great guy. He bailed us out with a late booking. Definitely great with our fur babies. Excellent service and took care of their needs thanks andrew

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curtis K.
Drop-In Visits
5.0 out of 5 stars

Tibisay was incredible with our two dogs and two cats. She was so communicative, friendly, and sent updates throughout every visit. I would highly recommend her to anyone, but especially to pet parents with anxiety!

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Brigette Y.
Drop-In Visits
5.0 out of 5 stars

She was fabulous! Easy to communicate with, cleaned up my dogs messes, and my dogs loved having her around!

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Naomi R.
Drop-In Visits
5.0 out of 5 stars

Never did an excellent job. She was punctual, caring with our cats, and shared pics with each visit. We will definitely hire her again.

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Hrysoula N.
Drop-In Visits
5.0 out of 5 stars

Alexis is wonderful! I would highly recommend her to anyone needing a pet sitter! She put our family at ease when she met us and our two cats before our vacation. She listened and followed through on all their needs while we were away posting great photos and Rover notes after each visit. She is truly caring and made sure the cats had playtime and their medication. We will definitely be contacting her again for future trips!

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Reinaldo R.
Drop-In Visits
5.0 out of 5 stars

Samantha is my regular animal care professional. I trust her with my home and all of my fur and scaled babies. She’s truly a part of my home and I INSIST you book her!!

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Tracy J.
Drop-In Visits
5.0 out of 5 stars

Lin was amazing with Simba and Sydney! She took such great care of them, played with them, and treated them like her own. She even brought over a can of wet food for them to try, which was so thoughtful. I really appreciated all the updates and the love she gave them. She also brought a letter from her cat, Wednesday, and my cats loved it! I came home to two very happy cats. Thank you so much, Lin! I’ll definitely book with you again.

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Najma W.
Drop-In Visits
5.0 out of 5 stars

Excellent with our dog. This is our second time using her and my dog loves her. She's very thorough and logs everything she does which always makes us feel better about leaving the puppy.

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Jaclyn D.
Drop-In Visits
5.0 out of 5 stars

Kayla was wonderful! She was very attentive, communicated clearly throughout, and truly went above and beyond. I felt completely at ease knowing my pets were in such great hands. I would absolutely recommend her to anyone looking for a reliable and caring pet sitter.

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Viktoria C.
Drop-In Visits
5.0 out of 5 stars

Isabella was very responsive and amazing with our pet! We would love to contact her again. She was on time and very communicative.

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Jasmine R.
Drop-In Visits
5.0 out of 5 stars

I would definitely use Paula again. She took care of our cat who can be high maintenance. She shared photos and updates. Highly recommend!

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Clary S.
Drop-In Visits
5.0 out of 5 stars

Had a great experience again booking with Gabriella! She provides thorough updates and lots of photos!

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Kristin W.
Drop-In Visits
5.0 out of 5 stars

As always Noelle and Victor went above and beyond for our pups. Sundae is very timid and warmed up to them right away, that’s how you know they’re great. And Chili was super excited to see them which is no surprise, they’re besties lol. Thank you guys so much!!

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Alicia F.
Drop-In Visits
5.0 out of 5 stars

Molly was professional, caring and took excellent care of my 2 dogs!! I would definitely ace her back again

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Joann D.
Drop-In Visits
5.0 out of 5 stars

This is the second time Taylor has taken care of my 5 cats. She was great with them and they can sometimes be handful. One is on a special diet and others need to be monitored as they eat. She followed all instructions and sent great pictures. I would definitely trust her with my furbabies again.

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Abby B.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

Meet local sitters who will treat your pets like family

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Popular requests for pet sitting - Staten Island

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Staten Island average 6
repeat pet sitting clients

FAQs for Pet Sitting - Staten Island

Frequently asked questions about Rover

The average cost of Pet Sitting in Staten Island on Rover is $20 per visit as of October 2026. Most bookings cost between $14 and $36 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 27,430 sitters on Rover offering Pet Sitting across Staten Island. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Staten Island. On Rover:

  • 88% of sitters can help with special care needs
  • 92% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet .

sitters on Rover set their own cancellation policy , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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