Pet Sitting Lake Success

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Lake Success, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Michelle C.
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Michelle C.
from
$24
per visit
5.0 out of 5 stars
• 129 reviews
30 repeat clients
20 years of experience
Great Neck, NY, 11020

“Though it was Michelle second time of sitting Katie and Maya, she was able to pet Maya who usually does not show up and allow her own family members to pet her. Great Job! I would recommend and use her again.”

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Angela S.
Sitter Profile Image: Julissa C.
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Julissa C.
from
$22
per visit
5.0 out of 5 stars
• 28 reviews
3 repeat clients
10 years of experience
Queens, NY, 11362

About: Hello! My name is Julissa. I have so much love for all pets and animals. Growing up, i’ve always had a dog in the house, and they were always such an important member of our family. It’s been about five years since I’ve had a dog of my own. My last dog’s name was Sasha. We adopted her when she was six and had her until she was about thirteen. She was so smart, loving, and anxious when we first got her so our first few years together were spent establishing trust. Eventually we managed to off-leash train and we worked a lot on her recall so that we could enjoy longer walks and outdoor activities while ensuring that she always felt safe in her environment. At home we set her bed up in the kitchen, where we would pass our time cooking and spending a lot of quality time together. I had so many good years with my Sasha, and since she passed I have genuinely missed spending time with animals on a consistent basis. Since then, most if not all of my friends and family have entrusted me with taking care of their animals when they are busy or traveling, so I’ve had a lot of experience with many different pets and their varying needs/personalities. I work freelance as an artist. I am a musician, so I often stay at home practicing or composing. However most of my work is in the film industry, and this work ranges from smaller independent projects to network television. Although I do work on set sometimes, I try to take on as many post-production gigs as possible, so I often find myself sitting behind a desk all day. I have always made it a priority to work in a field that I am passionate about, and my decision to work with Rover has been no different. Caring for animals is not only something I am passionate about, but also a wonderful opportunity to go on walks and spend quality time with pets. I will always be very clear about any changes in my work schedule if those are to arise, but my reliability and dedication never wavers I have a fenced in yard and plenty of spaces in the house for your pet to wander and feel comfortable. I am also very trust worthy, organized, communicative, and extremely eager to work with you!

Sitter Profile Image: Von Marie & Steven G.
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Von Marie & Steven G.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 21 reviews
9 repeat clients
10 years of experience
New Hyde Park, NY, 11040

“Vee and Steven have done drop-ins for our rescue Frenchie, Tank, since we both went back to work, and we don't know what we'd do without them. Tank came from a puppy mill with medical needs and separation anxiety, so we were nervous about leaving him. They've been incredible with him. Every visit comes with detailed notes and photos, so we always know how he's doing. They spotted a sore on his paw before we did and flagged it right away. They towel him off and clean his paws without being asked, and they're endlessly patient on rainy days, which he hates. They've also given us genuinely helpful suggestions as we've worked out his setup. You can tell they really care about him. Highly recommend.”

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Maura L.
Sitter Profile Image: Emma L.
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Emma L.
from
$27
per visit
5.0 out of 5 stars
• 10 reviews
2 repeat clients
16 years of experience
Great Neck, NY, 11023

About: Hi! I’m Emma, I’m a 31 year professional dog groomer that walks and takes care of peoples fur babies on my free time! I grew up in a home that has always had multiple pets Dog, cats, birds, fish you name it! Ive been taking care of family friends pets and neighborhood dogs since I was little. I am a reliable and trustworthy person who can help you put your mind at ease when spending time away from your fur baby. I am familiar with dogs of all breeds and i offer grooming services if requested. Parents of pets with special needs, not to worry I have experience with this as well. I’ve loved both dogs and cats ever since I was little and I look forward to meeting your pup or cat ! I will always treat them as if they were mine. 🫶🏼 I’m a full time dog groomer four days a week so I have multiple days were I’m free to petsit! Always looking to make new puppycat friends ! Unfortunately my home isn’t fenced in. I do have a extended dog leash that allows pups to roam comfortably throughout my property. Whenever you pup is outside I will be right there next to them! As of taking care of your pup in your home, I will follow any instructions given to me at meet & greet !

Sitter Profile Image: Andrea G.
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Andrea G.
Star Sitter
from
$35
per visit
5.0 out of 5 stars
• 52 reviews
9 repeat clients
19 years of experience
Queens, NY, 11361

“Andrea is a cat lover who took excellent care of my kitties while I was away! I would definitely use her again. My cats seemed to like her and they were very happy when we returned”

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Annika R.
Sitter Profile Image: Stephanie Kate D.
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Stephanie Kate D.
from
$18
per visit
5.0 out of 5 stars
• 16 reviews
2 repeat clients
3 years of experience
Queens, NY, 11428

“I really appreciate how Stephanie took her time during the meet and greet to make sure that Piper and I felt comfortable. She is warm, friendly, extremely reliable, and very observant/attentive to what Piper needs. Stephanie also provides detailed updates (and takes great pictures)! She’s been an incredibly welcome and helpful addition to our daily routine. Thank you so much for brightening Piper’s day and taking such great care of her!”

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Jina K.
Sitter Profile Image: Elisabete N.
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Elisabete N.
from
$55
per visit
5.0 out of 5 stars
• 14 reviews
3 repeat clients
25 years of experience
Douglastown-Little Neck, Little Neck, NY, 11362

About: Lovely Puppy Spa! Hi! How are you? My name is Elizabeth and I love dogs. I have been taking care of dogs since I was 10 years old. My mom used to rescue dogs and I helped her take care of them. I have a 5 year old, very sweet and friendly Havanese dog and a 9 year old beautiful son. Taking care of them is my full time job. Therefore, your puppy will never be alone and will always be well cared for in my house. I have a large, fenced backyard with lots of space for your puppy to play, explore, be happy and safe. I never leave the dog unsupervised, so rest easy. I’m comfortable with dogs up to 35 pounds. I am eager to meet you and your furry baby! Just send me a message and I will happily respond as soon as I can. I promise to send you lots of photos and videos. Fun fact: every year I throw my dog a birthday party and we get lots of his furry friends to come over. Have a wonderful and beautiful day. Thank you so much! Beth Hi how are you my name is elisabete and I love dogs ,I’m In home all the time , I’m house wife , my home have a fence backyard nice and well done , I have a 9 year old Havanes and I have a son 5 year old , I’m home all the time so your puppy will never be alone , I will take care of your puppy, I accept your babies from 0 pounds to 35 pounds , plus we have a lovely home , I will send videos and pictures to you ,And make sure your puppy is in good care ,can’t wait to meet you and your baby , any questions just send me a message from the website rover have a good day I have a backyard very nice and Your puppy will Love to play there , have a wonderful and beautiful day thank you so much .

Sitter Profile Image: Perrie Y.
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Perrie Y.
from
$25
per visit
5.0 out of 5 stars
• 2 reviews
8 years of experience
Great Neck, NY, 11021

About: Hi, My name is Perrie.I’m a Dog trainer and dog groomer. I love animals having grown up with dogs and cats. I've pet sitting for friends and family for as long as I can remember and have been professionally walking dogs and sitting for the last 8 years. I love animals but dogs will always have a special place in my heart. I can not wait to meet you and your pets! I'm currently pet sitting and walking part time. Including holidays and weekends. As long as I don't have other clients or things planned in advance. While every dog is different I always make sure to treat a client's dog like it's my own respecting the dog's boundaries and the clients.

Sitter Profile Image: Thaisha M.
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Thaisha M.
from
$30
per visit
5.0 out of 5 stars
• 59 reviews
20 repeat clients
4 years of experience
Queens, NY, 11361

“Thaisha was a great sitter for our pets over the holidays. She was communicative, easy to get in touch with, and did great with our big dog who is very fearful of new people. We would definitely book her again! Thanks Thaisha!”

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Aubree H.
Sitter Profile Image: Jialing L.
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Jialing L.
from
$18
per visit
1 repeat client
5 years of experience
Queens, NY, 11360

About: I have a 4 year old Samoyed and love caring for pets like they’re family. I understand that sometimes you want to be with your pet but don’t have the time. I’m here to help and make sure your pet feels safe and happy while you’re away. Pet care is a big part of my daily routine. I’m flexible and happy to adjust my schedule to fit your pet’s needs. We can talk through all the details to make sure your pet gets the best care possible. I prefer caring for pets in their own home so they feel safe and comfortable. I’ll take your dog for walks, feed them, and spend time playing and keeping them company.

Sitter Profile Image: Michael M.
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Michael M.
from
$25
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
5 years of experience
Manhasset, NY, 11030

About: Honestly? I’d do this for free — and I have, many times. I’ve cared for dogs and cats for friends, family, and neighbors my whole life, and recently completed a month-long live-in cat sit. My background working with kids in sports and with autism has made me patient, attentive, and calm in any situation. Your pet won’t just be watched, they’ll be treated like family. My schedule is about as flexible as it gets. I work part-time just a few hours every few days, and the rest of my time is spent working from home on my business. Your pet won’t be sitting alone waiting for someone to come home. They’ll have a present, engaged, companion, ready for walks, playtime, and everything in between. Whether caring for your pet in my home or yours, safety, and comfort always come first my home features are fully fenced backyard, perfect for off leash play and outdoor time without any worry. I’m in a quiet, low traffic neighborhood that’s ideal for relaxed, walks, and outdoor adventures. Inside, my home is calm and welcoming. If I’m caring for your pet in your home, I bring the same attentiveness and routine focused approach so your pet stays comfortable in the environment they know best.

Sitter Profile Image: Shibo J.
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Shibo J.
from
$20
per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
1 year of experience
Clearview, Bayside, NY, 11361

“Shibo was absolutely amazing! I have two male cats, and one of them I had just adopted 10 days before leaving for my trip. He was very skittish when I first got him, but he warmed up to Shibo right away. My other cat took a liking to him immediately as well—who wouldn’t! Shibo was so wonderful, giving my cats the attention they needed while I was away. In the past, I relied on neighbors and people just stopping by to feed and check on them, but my experience with Shibo has completely changed my perspective. It is worth every penny to have someone as great as him looking after your fur babies! When I returned, I could see the difference in my fluffy companions in the best way as this is very early in their introduction phase. I had peace of mind knowing they were well cared for. Shibo provided fantastic updates and beautiful photos, making it clear that my cats had a wonderful time with their new friend. I have full trust in Shibo as I also came home to find everything exactly as I expected. I highly recommend Shibo for anyone looking for a trustworthy and caring pet sitter! Especially cats.”

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Krystle B.
Sitter Profile Image: Rishi T.
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Rishi T.
from
$25
per visit
6 years of experience
New Hyde Park, NY, 11040

About: Every pet deserves to feel safe, loved, and genuinely cared for—even when you’re away. That’s exactly the kind of care I provide. As a lifelong animal lover, I understand that pets are family. I share my home with my sweet 6-year-old Cavapoo and my gentle 10-year-old Scottish Fold cat, so I know firsthand how important it is to trust the person caring for your furry family members. Before joining Rover, I worked at Dogtopia, where I cared for groups of up to 20 dogs at a time. That experience taught me how to understand different personalities, recognize body language, manage dogs of all sizes and energy levels, and ensure every pup feels safe, comfortable, and happy. When I was younger, I babysat and walked dogs for relatives and neighbors. I also know that leaving your pet can be stressful for you, too. That’s why I make communication a priority. You’ll receive regular photo updates, videos, and text messages so you can see your pet enjoying their day and have peace of mind knowing they’re in loving hands. When I care for your pet, my goal is simple: I want them to feel as comfortable, happy, and loved as they do when they’re with you. I can’t wait to meet you and your four-legged family member and become someone you can count on whenever you need an extra helping hand. I am currently on summer break from college. From September 2026, I will be available to work at any time on Monday, Wednesday, Friday afternoon/evenings and Saturday and Sunday. Whether your dog loves long walks, playtime, belly rubs, or simply quiet companionship, I’ll tailor every visit to their unique personality and routine. I believe every pet deserves individual attention, patience, and lots of affection. That is how I am with my dog Flash and my beautiful cat, Princess Leia. Honestly, no request is too much, my dog and cat both are very particular in their ways.

Sitter Profile Image: Lindsay B.
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Lindsay B.
from
$40
per visit
5.0 out of 5 stars
• 13 reviews
4 repeat clients
20 years of experience
Douglastown-Little Neck, Little neck, NY, 11362

“Lindsey was great! Worked with us. 💕”

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Zeida R.
Sitter Profile Image: Nando L.
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Nando L.
from
$23
per visit
5.0 out of 5 stars
• 23 reviews
7 repeat clients
10 years of experience
Douglastown-Little Neck, Queens Village, NY, 11428

“Very communicative and patient with my little Sunny”

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lina l.
Sitter Profile Image: Sharon Y.
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Sharon Y.
from
$20
per visit
5.0 out of 5 stars
• 3 reviews
5 years of experience
Roslyn Heights, NY, 11577

About: Hii im new on rover :) however I’ve had a long experience caring for dogs of all sizes and ages through family and friends’ pets, as well as having a dog of my own. You can expect clear and reliable communication, quick responses, timely updates, and plenty of photos so you always know how your pet is doing. I’ll treat your pet with the same care and attention I’d want for my own. I also have a big and securely fenced backyard for them to roam around in (on profile). **I’d prefer a meet and greet or call before booking so you’re 100% comfortable with me taking good care of your pups** 📩 Contact me today to arrange the best care for your pet! Currently working a part time at a pediatric clinic with a very flexible work schedule. I’m available weekdays + weekends any time!! Enrolling in school in September (still waiting on class schedule) will keep posted I always stick to their normal routine as much as possible, including feeding, walks, playtime, potty breaks, and any specific instructions their owner gives me. I’m also big on giving pets attention and affection, but I respect their personality if they need some space.

Sitter Profile Image: Joshua & Sung yun G.
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Joshua & Sung yun G.
from
$30
per visit
15 years of experience
Clearview, Bayside, NY, 11360

About: I do volunteer at dog rescue all the time, that’s how I met our baby boy ROCCO. We’ve been together for 9 years and another 9 years more for sure ☑️ I am full time dog’s burtler. Currently we have 17 yr old mixed poodle gentlman at home. Taking him out for every 2 hours for potty. We go to oakland lake and Crocheron park everyday ! House locates on ground floor in the building + back yard, 1,000 sqft big enough for up to 3 dogs ( including mr.Rocco ) we have many cushions and beds. Of course many many toys and activities!!

Sitter Profile Image: Sarah M.
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Sarah M.
from
$15
per visit
3 years of experience
Queens, NY, 11364

About: I’m active and enjoying running/walking. I grew up with a dog in the house and took care of her until her last days. As she got older I still tried to enrich her but playing with her and training her on new commands. I work full time but I'm free on the weekends and home. Weekdays I can accommodate evenings if needed. Friday-Sunday is possible for me as well. When I’m taking care of dogs I like to spend most of my time with them and love play! I prefer to follow a routine and stick to it.

Sitter Profile Image: Madison J.
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Madison J.
from
$18
per visit
5.0 out of 5 stars
• 4 reviews
2 repeat clients
7 years of experience
Clearview, Bayside, NY, 11360

“Madison is an amazing dog sitter. She takes great care of my pets. She has great response time and is always updating and communicating. I highly recommend Madison and will be using her again in the future.”

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Erin B.
Sitter Profile Image: Lisa C.
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Lisa C.
from
$25
per visit
30 years of experience
Douglastown-Little Neck, Glen Oaks, NY, 11004

About: Greetings, After graduating from college 30 years ago, I decided to become a professional dog walker/animal care specialist. I am currently walking multiple dogs all over the Long island area. My intense love for all dogs is inexplicable. I prefer being in the presence of dogs over humanity. If there is such thing as reincarnation I am coming back as a dog. Funny. Rest assure that the love of your life will be in good hands , to say the least. I am flexible and highly experienced. Additionally, passionate about dog rescue. If I had the means I would open up a giant sanctuary to rescue every stray or abandoned dog. Obviously that is a dream, and realistically I cannot make that happen. However, I can be the perfect companion for your precious dog. Thank you for stopping in and viewing my profile.

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Pet parents share their Rover experiences - Lake Success

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5.0 out of 5 stars

Shirley is a Great Sitter. She is patient. and dedicated when it comes to taking care of our 2 girls. Her pictures make you feel comfortable that they are happy and safe I highly recommend Shirley.

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Angela S.
Drop-In Visits
5.0 out of 5 stars

Beverly was fantastic! I can absolutely see why she's a star sitter. She took wonderful care of our cats, Bowie and Ziggy, so we could relax and enjoy our weekend away. We would happily book her again and highly recommend her to others!

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Bonnie L.
Drop-In Visits
5.0 out of 5 stars

Angela was incredible! Was available on short notice and provided constant updates and pictures of my pet!

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Matthew M.
Drop-In Visits
5.0 out of 5 stars

Von Marie and Steven are incredibly dependable and have done a great job watching our dogs. They take the time to provide detailed reports and keep us up to date. Always quick to respond they are the best sitters we have worked with. Our dogs are always excited when they visit.

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Raymond L.
Drop-In Visits
5.0 out of 5 stars

Kaitlyn was amazing! So easy to work with, great communication and sent me pictures of my baby while I was gone! Would definitely hire her again in the future :)

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Kathleen H.
Drop-In Visits
5.0 out of 5 stars

We're so pleased with Joane's care for our cat Zappa! She was communicative, extremely nice and pleasant and diligent, she kept us apprised of everything that happened during the visit and sent pictures and videos! She earned our trust and then some! I look forward to having future opportunities to utilize. Joane.

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Mitchell L.
Drop-In Visits
5.0 out of 5 stars

Cynthia was AMAZING!! She took such great care of my cat while I was away. She was responsive, checked in, super easy to communicate with, very kind and nurturing, and made the whole process a dream. I will definitely be booking again. I felt that my cat was in safe and loving hands while I was away for a week. 100000/10!!!!

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Christina C.
Drop-In Visits
5.0 out of 5 stars

So happy to work with Brigette again! It’s nice having peace of mind knowing someone who takes such good care of our dog and we can rely on for long term stay or just a drop in.

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Katie C.
Drop-In Visits
5.0 out of 5 stars

I found Michelle on short notice when the weather was predicting thunder all day, and Ishby can be alone for a few hours but is scared of thunder. Michelle was easy to communicate with, understanding and trying to make things work for me as best she could even as the weather forecast was changing. When she came for the meet n greet, it was clear she has a way with dogs and Ishby got used to her quickly. She was in touch throughout the visit, took lots of pictures, fed Ishby as I asked her to, and I felt like my baby was in good hands. Grateful for Michelle's help!

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Ellen O.
Drop-In Visits
5.0 out of 5 stars

Cristofer was amazing with daisy. She is older and has anxiety and he went above and beyond for her. We appreciated his dedication

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Eileen L.
Drop-In Visits
5.0 out of 5 stars

Karlos took great care of our elderly cat while we were away. He is always responsive and dependable. He has our full trust.

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Maria C.
Drop-In Visits
5.0 out of 5 stars

Josue is absolutely amazing. We had to leave town for emergency and Josue made sure to fit caring for our fur babies in his busy schedule. We cannot be more thankful.

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Dorothy H.
Drop-In Visits
5.0 out of 5 stars

Was able to take care of my 100lbs Reggie on a last minute notice. Was patient with him when he was slowly getting familiar with her. Even let Reggie stay over at her home so he wouldn’t be lonely. He was smiling and upbeat when I got home.

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Antonio L.
Drop-In Visits
5.0 out of 5 stars

Kristen was so communicative from beginning to the end. Also very thoughtful in every situation to make sure everything goes smoothly. My cat was taken care of by her so well and I’d def recommend her care :)

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Lia J.
Drop-In Visits
5.0 out of 5 stars

Our dog Benny is usually very nervous with strangers but Michelle was so patient and went out of her way to make sure that both he AND we were comfortable. He loved her!

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Casey P.
Drop-In Visits
5.0 out of 5 stars

Mond is great! Super responsive and communicative. Our dog loves him and connected with him very quickly. We feel safe with Mond and recommend you reach out to him if you need someone good to take care of your pet.

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Angel L.
Drop-In Visits
5.0 out of 5 stars

Jason’s flexibility really saved us when we needed help the most. He was very accommodating to Winnie and made sure he did everything we asked. He’s super timely and very responsive. Would 100% recommend Jason for all your needs!

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Saeed K.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

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    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

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  2. 2. Meet In Person

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FAQs for Pet Sitting - Lake Success

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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