Dog Questions & Answers | Rover Q&A Community

143

views

3

answers

no

votes

Lenka L.

Manager Needed Since Jessica Cannot Think On Her Own?

633

views

7

answers

-1

votes

Carol C.

My first customer has requested that I watch two dogs but has only included information for one when it comes to paying. How do I go about this?

579

views

1

answer

no

votes

Karen R.

Can sitters view previous reviews left by client for other sitters?

403

views

3

answers

no

votes

BonnyRick S.

How do I stop Rover from Ripping Me Off?

28

views

1

answer

-1

votes

Deb A.

Rover does not care about customers outside the 50 US states?

513

views

2

answers

no

votes

Libby A.

Can I see my profile as a customer and past sitters' comments, if any?

531

views

1

answer

no

votes

Elizabeth J.

How do I cancel a booking request?

117

views

1

answer

no

votes

Deb A.

How am I getting so many requests from new client's who do not have a completed Rover profile?

53

views

1

answer

no

votes

Deb A.

customer service?

245

views

1

answer

no

votes

Deb A.

Rover Sitter's dog gets killed by customer dog?

95

views

1

answer

no

votes

Walt G.

rover customer support number?

294

views

no

answers

no

votes

Roger d.

How to Contact with iCloud Email Customer Service Center?

10

views

no

answers

no

votes

Curt L.

how do clients pay? How can i be sure they paid?

3

views

no

answers

no

votes

Dianna S.

When I book my customer, do they have to pay right away or can they pay right before the stay or after?

94

views

no

answers

no

votes

Sofia "Zoe" L.

What do I do to deal with this CRAZY customer, HELP?

125

views

no

answers

no

votes

Karin Ann S.

I got a negative review; now what?

no

views

no

answers

no

votes

Amanda H.

Incentive for first time customer?

6

views

no

answers

no

votes

Angela R.

What is the number for customer service?

578

views

5

answers

no

votes

Deb A.

How can I get my first Rover customer? I feel like I have a good profile and everything needed to attract someone. I am so excited to start!! I have been waiting patiently for a few days now. How long should I continue waiting?

147

views

1

answer

no

votes

Walt G.

How does creating a repeat booking for your clients affect your booking score?

213

views

1

answer

no

votes

Karen R.

Customer is unable to accept payment?

617

views

3

answers

no

votes

Felix N.

What does this mean when Rover Customer Support contacts you through message?

561

views

2

answers

2

votes

Lenka L.

Do you ever get harassed by other Rover sitters? What do you do with difficult customers?

211

views

2

answers

no

votes

Lenka L.

What can I do to improve my profile to make it more appealing to customers?

664

views

1

answer

no

votes

Walt G.

How do you avoid flakey meet and greets?

173

views

1

answer

no

votes

Karen R.

Why don't you give me my customer's phone #?

971

views

2

answers

1

vote

Karen R.

Has anyone else ever agreed to watch one pet and get asked to do other chores such as feeding chickens, watering gardens, etc for the same money? How did you handle that?

710

views

2

answers

no

votes

Krystal & Jay R.

How do you show the New customer $20 off discount on the Rover profile????

337

views

2

answers

no

votes

Kathleen D.

Can a customer make payments on a future visit?

1.4k

views

2

answers

no

votes

Emily N.

Q&A Community

Connect with fellow dog lovers and learn from one another

Customer

Manager Needed Since Jessica Cannot Think On Her Own?

My first customer has requested that I watch two dogs but has only included information for one when it comes to paying. How do I go about this?

Can sitters view previous reviews left by client for other sitters?

How do I stop Rover from Ripping Me Off?

Rover does not care about customers outside the 50 US states?

Can I see my profile as a customer and past sitters' comments, if any?

How do I cancel a booking request?

How am I getting so many requests from new client's who do not have a completed Rover profile?

customer service?

Rover Sitter's dog gets killed by customer dog?

rover customer support number?

How to Contact with iCloud Email Customer Service Center?

how do clients pay? How can i be sure they paid?

When I book my customer, do they have to pay right away or can they pay right before the stay or after?

What do I do to deal with this CRAZY customer, HELP?

I got a negative review; now what?

Incentive for first time customer?

What is the number for customer service?

How can I get my first Rover customer? I feel like I have a good profile and everything needed to attract someone. I am so excited to start!! I have been waiting patiently for a few days now. How long should I continue waiting?

How does creating a repeat booking for your clients affect your booking score?

Customer is unable to accept payment?

What does this mean when Rover Customer Support contacts you through message?

Do you ever get harassed by other Rover sitters? What do you do with difficult customers?

What can I do to improve my profile to make it more appealing to customers?

How do you avoid flakey meet and greets?

Why don't you give me my customer's phone #?

Has anyone else ever agreed to watch one pet and get asked to do other chores such as feeding chickens, watering gardens, etc for the same money? How did you handle that?

How do you show the New customer $20 off discount on the Rover profile????

Can a customer make payments on a future visit?

How can I tell someone I don't want to sit for them again?

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