Cat Sitting Waterloo

Book a cat sitter to stop by your home to feed and play with your cat.

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Over 511
pet parents in Waterloo have booked cat sitting

Waterloo, Find top rated cat sitting

Prices are estimates per visit for 1 cat. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Linnea T.
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Linnea T.
Star Sitter
$25
total per visit
5.0 out of 5 stars
• 41 reviews
12 repeat clients
8 years of experience
Waterloo, ON, N2L

“Linnea was very responsive and accountable, and took good care of our two cats. She made sure they got food and their medication according to their usual schedule and kept us up to date - sending cute photos during the stay!”

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Sue B.
Sitter Profile Image: Wenge H.
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Wenge H.
Star Sitter
$25
total per visit
5.0 out of 5 stars
• 165 reviews
59 repeat clients
15 years of experience
Waterloo, ON, N2L

“They were so great with Kori. Love that they have a dedicated space for cats. I think Kori quite enjoyed her stay. I received regular photos and updates. Highly recommend for your cat boarding needs.”

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Agnes May B.
Sitter Profile Image: Torgeir M.
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Torgeir M.
Star Sitter
$20
total per visit
5.0 out of 5 stars
• 16 reviews
3 repeat clients
18 years of experience
Waterloo, ON, N2L

“Torgeir is awesome. He has such a calm, caring and sweet energy that my cat loved. My cat even sat on his lap and he never does that with me!! I was fully at ease during my trip :)”

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Mikaela P.
Sitter Profile Image: Chenxi L.
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Chenxi L.
$23
total per visit
5.0 out of 5 stars
• 16 reviews
9 repeat clients
4 years of experience
Kitchener, ON, N2H

“Felt very reassured that my little zoo of furbabies were looked after! Got photos and updates and am so grateful to know they had someone to check in and play with them while we were at our wedding! Especially my very hyper dog and new rehomed kitten!”

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Shannon E.
Sitter Profile Image: Piper V.
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Piper V.
$26
total per visit
5.0 out of 5 stars
• 45 reviews
17 repeat clients
10 years of experience
Kitchener, ON, N2H

“Piper was great, she sent me daily updates and pictures and you could tell she was very caring for my cat, I wouldn’t hesitate to book with Piper again in the future!”

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Sharon R.
Sitter Profile Image: Jennifer L.
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Jennifer L.
$30
total per visit
5.0 out of 5 stars
• 49 reviews
13 repeat clients
35 years of experience
Kitchener, ON, N2H

About: ***Welcoming new friends for walks/drop ins!*** With over 30 years of caring for cats and dogs, we guarantee that we will care for and love your pet as if they were our own. I started walking a neighbour’s dog and caring for cats when I was in my midteens - after years of longing for a pet in a pet-free home, it was a way to get a “fix”! Over the years I have cared for other people’s companions and eventually my own. I didn’t get my first dog until I was 29! Since then I have had 5 dogs. The most recent is Lily, a potcake from Bahamas. She joins Poppy, our l mutt who loves to play and take up the whole couch. We are a family that adores our dogs and everyone else’s too! My kids have had dogs in their lives since they were born and they are excellent with dogs of all kinds. My teenage daughter now joins me in caring for animals as a part-time job. This is at no additional cost to clients! Got two dogs? You get two times the love for the same price! If we are dropping in to see your companion, we promise to give them whatever they need - cuddles, play time or to just sit in quiet company. If your dog needs a walk, it will involve lots of focussed attention, chatting, pats, and treats (if allowed). We know what your pet means to you because we know what ours mean to us. And we know the kind of care and attention we want our dogs to have when we have to leave them behind. We offer care and affection, with a personal touch, whether drop-ins or walks. A note about fees: Nightly fees are for up to 24 hours. Additional time that is not a full day may incur additional fees. Not all holidays or high demand times in Ontario or Canada are included by Rover (ie Family Day, March Break) so rates may be adjusted for holidays. I work part-time outside the home. My husband works from home 4 days a week. We fit dog-walking and playtime in around our work and family obligations and usually get at least one big nature walk in on the weekends. Our dogs are part of our daily lives, napping nearby while we work or hanging out with us while we read, watch tv, or play games. We have a large fenced yard and our dogs have the run of the house. We also have a crate and can offer it if your dog needs a space to rest or stay if we go out or overnight. Daily walks and play time, snuggles if they want to, care and affection are just routine around here. We are definitely dog people! I have taken a basic canine first aid course and keep basic first aid supplies in the case of an emergency before veterinary care can be accessed. This would only be used immediately in case of an injury and would not replace veterinary attention.

Sitter Profile Image: Mariana P.
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Mariana P.
$23
total per visit
5.0 out of 5 stars
• 30 reviews
10 repeat clients
10 years of experience
Waterloo, ON, N2J

“Mariana was great! She’s super communicative and quick to respond. She took great care of my dog and provided plenty of updates during her visit! I would definitely book her again :)”

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Emma T.
Sitter Profile Image: Madonna Maria D.
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Madonna Maria D.
$24
total per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
7 years of experience
Kitchener, ON, N2H

About: I was raised along with pets, especially large breed dogs. I own a Goldy who is 5 years old and handling reactive dogs is my area of expertise since my boy is a reactive dog! I have received several training sessions on how to handle reactive dogs since my fur baby is a reactive baby. Never would I put them in an uncomfortable situation because fur babies are my life and truly understand what they need as I grew up learning about them as my uncle is a vet and always spend my weekends at his vet, volunteering and helping all the fur babies. I work from home and this available most of the time. But available anytime between 6 am to 11:30 am in the morning or later if needed and anytime after 4 pm as well :) Fur babies are my lifeline, I believe they are the most lovable and the most precious living beings on earth. Their love is so pure and beautiful that I’d do anything to keep them safe and happy. My Goldy is not only a reactive baby but allergic to proteins and on a specific food diet with many restrictions, so this is my area of expertise. I would love to cuddle, take care, give them the attention they need and share all the time I have to make them joyous because they are truly angels that loves us no matter what so the least I could do is give them unconditional love and care

Sitter Profile Image: Behnaz K.
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Behnaz K.
Star Sitter
$30
total per visit
5.0 out of 5 stars
• 91 reviews
31 repeat clients
10 years of experience
Waterloo, ON, N2L

“Behnaz is very responsive and accommodating. She followed all instructions, kept me updated with photos, and I came home to a happy, well-cared-for kitties. Highly recommend and will definitely book again!”

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Monica R.
Sitter Profile Image: Daniel M.
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Daniel M.
$20
total per visit
15 years of experience
Kitchener, ON, N2M

About: I’ve been around pets for most of my life, and caring for animals has always been something I truly enjoy. I grew up with my Miniature Schnauzer, who was part of my family for 10 years, and that experience taught me patience, responsibility, and the importance of giving pets love and attention. Today, I have my own cat and have also helped care for my partner’s cat for several years. Through these experiences, I’ve learned that every pet has their own personality, routines, and needs. What sets me apart is the genuine care and dedication I provide. I enjoy keeping pets active through walks, playtime, and exercise, while also making sure they feel comfortable and secure. I am comfortable following specific feeding routines, providing companionship, maintaining cleanliness, and respecting each owner’s instructions. Whether your pet is energetic, playful, shy, or simply needs some extra attention while you’re away, I will treat them with the same patience, respect, and care I would want for my own pets. Pet care is something I genuinely enjoy and I am excited to dedicate more time to providing reliable, high-quality care for pets and their families. My schedule allows me to be flexible and plan my time around pet visits, walks, feeding routines, and companionship. I understand how important consistency is for pets, so I make it a priority to follow their normal routines and provide dependable care. Whether your pet needs exercise, playtime, attention, or simply someone to keep them company, I enjoy making sure they feel comfortable, safe, and cared for while you’re away. Safety and trust are my top priorities when caring for any pet. I understand that pets are family, and I treat every animal with patience, respect, and attention. When caring for pets in a client’s home, I make sure to follow their instructions carefully, maintain their normal routines, keep their environment clean, and provide updates so owners can feel confident while they are away. For walks and visits, I focus on safety by paying attention to each pet’s personality, comfort level, and energy needs. I make sure they receive proper exercise, supervision, and positive interaction. If caring for pets in my own home, I provide a calm, clean, and comfortable environment where pets can feel secure. I always respect each pet’s individual needs and make sure they receive the same care and attention I would want for my own.

Sitter Profile Image: Melodi G.
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Melodi G.
$30
total per visit
5.0 out of 5 stars
• 3 reviews
11 years of experience
Kitchener, ON, N2G

“Melodi was a wonderful cat sitter for Bruce during my three-day trip, my first time using a sitter. Within about five minutes, Bruce was purring and comfortable with her, as if they already knew each other. She cares for cats like her own (she has a cat, Winston, who looks a lot like Bruce), and it showed in how attentive she was every single day. She sent photos and videos throughout, which gave me real peace of mind. She exceeded my expectations, and I'd recommend her without hesitation. I'll definitely book her again.”

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Mrudul K.
Sitter Profile Image: Faryn G.
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Faryn G.
$32
total per visit
5.0 out of 5 stars
• 22 reviews
2 repeat clients
15 years of experience
Kitchener, ON, N2G

“faryn was so great with our kitty! we got plenty of updates and vira was her normal happy self when we got back. you can tell she loves cats and her overall vibes are great. highly recommend !”

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Zoe C.
Sitter Profile Image: Drewe B.
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Drewe B.
$23
total per visit
5.0 out of 5 stars
• 9 reviews
3 repeat clients
15 years of experience
Waterloo, ON, N2J

“Drew was very patient with our dog Buddy who took some time warming up to her. We really liked the way Drew communicated with us every visit with photos. As the week went by she got to know our dog better and better. We felt that we had left our dog with a family member. We would not hesitate to recommend Drew - she really made is feel she cared about our dog. She went above and beyond.”

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Sally P.
Sitter Profile Image: Jasmine B.
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Jasmine B.
$26
total per visit
5.0 out of 5 stars
• 39 reviews
5 repeat clients
20 years of experience
Kitchener, ON, N2H

“Jasmine took such good care of our cat Misty and sent lots of photo updates with every visit. It’s lovely to see Misty warm up to her so quickly and have fun interactions. Jasmine is super friendly and accommodating when it comes to meet & greet and key transfers - I really appreciate all of this and hope she will have availabilities in the future to take care of Misty!”

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Yaru L.
Sitter Profile Image: Emerson S.
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Emerson S.
$20
total per visit
5.0 out of 5 stars
• 3 reviews
13 years of experience
Waterloo, ON, N2L

About: My name is Kip! My best friend is my golden/maremma mix named Cleo! She is 11 and a retired service dog, whom I have helped to train. I previously owned five cats. I have experience caring for animals big and small! I previously owned a pet with a disability, so I can provide extra gentle care if needed, including administering medication. I also have experience caring for teeny animals such as mice, rats, and rabbits (in a vet setting). My family has extensive experience in animal rehabilitation. I'd love to give other people’s animals love and care! I can't wait to meet your pets and provide for them! Currently I only work two days a week, so the rest of the week is relatively free for me! I have my own senior dog to care for, but I would love to see other people's animals as well. I currently live in an apartment with a very sensitive dog, so I can’t bring your dogs over unless my dog has met yours beforehand; I’m happy to meet up! As for cats, my husband is allergic so I cannot bring them over. Other than that I have extensive house sitting, dog walking, and cat care experience.

Sitter Profile Image: Qi C.
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Qi C.
$33
total per visit
5.0 out of 5 stars
• 14 reviews
2 repeat clients
20 years of experience
Waterloo, ON, N2L

About: Dogs just seem to know I'm their best friend! 🐾 It’s a running joke among my friends that dogs naturally gravitate toward me—and the feeling is completely mutual. I deeply cherish every single furry companion that has walked into my life. To me, true pet care starts with giving them that immediate sense of love, trust, and security. 🐾 Why Choose Me? I currently provide pet care services here in Waterloo, backed by a lifetime of hands-on experience: 17 Years of Labrador Retriever Care: I know exactly how to manage boundless energy, hearty appetites, and the gentle, patient care that senior dogs require. 9 Years of Scottish Fold Care: I understand the nuanced health needs of felines, especially when it comes to providing joint comfort and a stress-free environment. 🌿 My Home: A Toxin-Free, Calming Haven As a professional aromatherapist, I ensure my home is strictly free of harsh cleaning chemicals and synthetic fragrances. Instead, I create a naturally calming space using only pet-safe, certified pure elements. This gentle approach naturally helps alleviate separation anxiety, ensuring your pet breathes easy and feels completely relaxed while you're away. I’d love to learn all about your pup! Feel free to reach out to schedule a Meet & Greet. I start each day with a refreshing morning walk and a mindful health check for every fur friend.Mid-day is for professional aromatherapy to keep the home environment calm and stress-free.Each week, I perform a deep “toxic-free” clean using only natural, plant-based solutions.We end the day with a soothing bedtime blend so every pet feels grounded and loved. A calm and peaceful atmosphere: Perfect for pets experiencing separation anxiety. A safe and clean environment: Located in the vibrant Waterloo neighborhood, with a spacious lawn next to the parking lot for our daily outdoor activities.

Sitter Profile Image: Tamara K.
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Tamara K.
$28
total per visit
30 years of experience
Waterloo, ON, N2J

About: Over 30 years of being a cat Mom, while also looking after cats for family and friends in their homes. I have experience giving medications, pills and injections. Litter boxes don’t scare me one bit! I know how to bathe a cat in 20 minutes with low stress for the cat and next to no scratches for me. I also know how to groom cats, and can do nail trims. I have a number of different techniques to play with the kitties. I love animals, especially cats, and totally understand cats, their moods and a cat’s cantankerous ways. I once had a golden retriever who was my kid for 12 years. Lovely dog. She crossed rainbow bridge in 2014, gone but not forgotten. Currently attending post secondary school online 9am to 1pm Monday to Friday, but available for your furry family member the rest of the time. I can come and visit your pet up to twice a day if needed. I do not sleep over in your home. I do not do visits/walks outside the KW area. For dog walking, here is my usual routine. I enter the door say hello to the pet, grab their leash, poop bags, and then prepare the pet for their walk. Put on clothes or boots if needed, collar and leash, then off we go!

Sitter Profile Image: Andres C.
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Andres C.
$39
total per visit
5.0 out of 5 stars
• 20 reviews
6 repeat clients
10 years of experience
Kitchener, ON, N2G

“Andres is hands down the most caring, attentive, and responsible sitter I've had. When I picked my dog up, he was noticeably more tired/calm and had an empty bladder. Andres truly goes above and beyond not just in service but also in treatment to my dog, which is a rare quality to find in a dog carer. Andres goes above and beyond; He and his girlfriend are amazing. Will be my go-to sitter for sure. Thank you Andres! My dog misses you and wishes he was with you haha”

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Jen C.
Sitter Profile Image: Lorraine B.
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Lorraine B.
Star Sitter
$30
total per visit
5.0 out of 5 stars
• 12 reviews
7 repeat clients
15 years of experience
Kitchener, ON, N2M

About: I provide reliable, attentive care tailored to each pet’s needs. I currently look after a senior dog who requires scheduled pee breaks, support with mobility, and two easy going snuggly cats. My experience includes short-term and long stay with both mixed pet homes and single pet homes. Cat care included feeding schedules, litter cleaning, and plenty of lap time. I am comfortable with senior pets, pets with medical needs, and busy multi-pet households. I prioritize routine and attention to their wants. I work online with a deeply flexible schedule, I can interrupte what I do at any moment. Caring for your pets is my privilege and joy. When caring for pets in your home, I follow your routine exactly as you set it. I’m a long-time homeowner myself, and I treat your space with the same respect and care I expected in mine. Clear routines & structure • I follow your schedule for feeding, walks, medications, movement support, and bedtime routines. • I confirm details like coat/boot use, leash type, walk length, and whether your dog needs structured play or a run. • I maintain established routines between multiple pets, including safe feeding order and supervised interactions. Home safety & respect • No guests ever enter your home. • I am a quiet, low-impact presence. • Doors are locked, areas of the house you specify are avoided, and I follow your nighttime routine for pee breaks and house security. • I tidy as I go and leave your home as I found it. Pet-specific care details • I confirm treat limits, what behaviour they’re used for, and any food or item that must remain inaccessible. • I ask about any recent food changes, sensitivities, or mobility concerns. • I monitor subtle changes—energy, appetite, bathroom habits—and communicate anything noteworthy. Cleanliness & preparedness • I ask where cleaning supplies, vacuums, or mops are kept in case of spills or accidents. • Litter, food areas, water bowls, and pet spaces are kept clean and consistent. Communication & emergencies • I provide daily updates and will clarify any instruction necessary to ensure accuracy. • I follow your emergency plan, including your preferred veterinarian. • Cameras, alarms, or home-specific systems are respected exactly as directed. My goal is simple: your pets feel secure, your home is respected, and your instructions are followed with precision.

Sitter Profile Image: Hugo M.
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Hugo M.
Star Sitter
$20
total per visit
5.0 out of 5 stars
• 11 reviews
3 repeat clients
5 years of experience
Kitchener, ON, N2M

“Flexible and reliable! Sent great update. photoes with each visit of cleaning, feeding and play. Thanks Hugo!”

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Shane S.
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The median cost per visit for cat sitting in Waterloo is $25

Cat parents share their Rover experiences - Waterloo

1 / 1
5.0 out of 5 stars

Megan is a lovely cat sitter. She kept me updated with lots of photos and videos. My cats just love her. They always run to the door when she arrives. I think they were disappointed when I came home because they kept looking at the door as if to say "when is she coming back?" I will definitely be booking her again.

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Ruth C.
Drop-In Visits
5.0 out of 5 stars

We had a great experience! Our cat is usually quite shy and takes time to warm up to new people, so we were genuinely surprised to see her feeling comfortable enough to show her belly to Sunny! That says a lot about how gentle and caring she is with cats. It gave us so much peace of mind knowing she was in good hands. We would definitely book with Sunny again!

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Bella L.
Drop-In Visits
5.0 out of 5 stars

Faryn was amazing as always! She's so reliable and keeps us well updated with lovely photos throughout. Our cats are in the best hands with her! :)

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Bridget M.
Drop-In Visits
5.0 out of 5 stars

Leah is the best! I’m so grateful to her for taking care of my cat while we were away. My cat is shy, so finding someone I could trust meant a lot to me. Coming home and seeing her doing well made me very happy. Thank you, Leah, for your care and for helping us feel at ease during our trip. I would absolutely book with her again and highly recommend her to anyone looking for a wonderful cat sitter!

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Angie C.
Drop-In Visits
5.0 out of 5 stars

Felt very reassured that my little zoo of furbabies were looked after! Got photos and updates and am so grateful to know they had someone to check in and play with them while we were at our wedding! Especially my very hyper dog and new rehomed kitten!

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Shannon E.
Drop-In Visits
5.0 out of 5 stars

Great job. Thank you for taking care of our boys while we were gone. Even our shy and timid cat loved Torgeir.

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Naomi S.
Drop-In Visits
5.0 out of 5 stars

Wenge and Ruomai were great at providing updates on my cat, including confirming he was eating, using the litter box, and taking his medication. I also appreciated the regular videos and pictures showing he was happy and receiving lots of cuddles.

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Stephanie H.
Drop-In Visits
5.0 out of 5 stars

First time leaving my babies with a sitter and Bren made it a great experience! She was quick to reply, kind and did a great job with our cats who are very temperamental. I will definitely be contacting her again next time I need a sitter!

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Valene M.
Drop-In Visits
5.0 out of 5 stars

Leah is wonderful, and our kitties love her. She cares for them so well, even when Louie is being a brat :p

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Ariel K.
Drop-In Visits
5.0 out of 5 stars

Rosalie is awesome with Butternut! I get regular updates from the check ins and Butternt (my cat) seems to have a great time.

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Geetika L.
Drop-In Visits
5.0 out of 5 stars

From the very beginning, Michelle has been wonderful to work with. Her friendliness, kindness and accommodation has been great. We are very thankful she was willing to take care of our senior cat while we travelled for a family event. Michelle was prompt in her attendance, attentive to monitoring our cat’s eating habits and provided us with helpful updates and, of course, the great photos of our little buddy. Thank you Michelle. We felt fully confident leaving our cat in your care and appreciate the details you provided and the time you took to visit and play with him. I highly recommend Michelle to other pet parents needing a conscientious sitter. Thank you so much Michelle. We will definitely be in touch the next time we are in need of a cat sitter. All the best!

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Lisa C.
Drop-In Visits
5.0 out of 5 stars

Melodi was a wonderful cat sitter for Bruce during my three-day trip, my first time using a sitter. Within about five minutes, Bruce was purring and comfortable with her, as if they already knew each other. She cares for cats like her own (she has a cat, Winston, who looks a lot like Bruce), and it showed in how attentive she was every single day. She sent photos and videos throughout, which gave me real peace of mind. She exceeded my expectations, and I'd recommend her without hesitation. I'll definitely book her again.

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Mrudul K.
Drop-In Visits
5.0 out of 5 stars

Our cat and dog miss Linnea’s regular visits. Maya walks to the door around the time Linnea would show up. Linnea was patient with our cat to come around. In the end he wanted cuddles and belly rubs. Communication between us was excellent, we enjoyed the daily updates and images of our fur babies. Linnea is reliable and we will book with her again in the future.

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Sonja Z.
Drop-In Visits
5.0 out of 5 stars

Piper took great care of our 3 cats while we were away for two weeks. She provided great communication and updates on how they were doing. Thank you Piper!!

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Amanda M.
Drop-In Visits
5.0 out of 5 stars

Had Sarah care for our 2 cats (one very shy) and she was great! Good communicator and took great care of them. The shy one even warmed up to her very quickly! I would highly recommend her for any pet care services.

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Kim M.
Drop-In Visits
5.0 out of 5 stars

Lydia was absolutely amazing! She provided detailed and compassionate updates every single visit, and clearly cared so much about my two cats. they had a sudden fire alarm scare as well as health concerns, but she handled everything super professionally. i highly recommend lydia!!

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Evelyn Z.
Drop-In Visits
5.0 out of 5 stars

Harsimran was an amazing cat sitter! It was clear how much she genuinely loved and cared for my cats. She was attentive, caring, and very reliable, and her communication was excellent throughout. I would absolutely recommend her to anyone looking for someone they can trust with their pets!

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Cassandra B.
Drop-In Visits
5.0 out of 5 stars

Karen was amazing with my cat and very accommodating to a last minute change in booking. I really appreciated that.

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An B.
Drop-In Visits
5.0 out of 5 stars

Emily always does such a great job with our cats- even with their complex personalities! So grateful to have had her as our cats’ companion while we were gone!

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Elizabeth C.
Drop-In Visits
5.0 out of 5 stars

Thank you so much! Shannon did a great job and was very responsive and a great communicator. The cats loved her!

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Maddie R.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book cat sitting

  1. 1. Search

    Browse profiles of sitters near you who offer cat sitting.
  2. 2. Meet In Person

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  3. 3. Book & Pay

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Popular requests for cat sitting - Waterloo

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Sitters in Waterloo average 5
repeat cat sitting clients

FAQs for Cat Sitting - Waterloo

Frequently asked questions about Rover

The average cost of Cat Sitting in Waterloo is $28 per visit as of November 2026. Most bookings cost between $17 and $40 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 213 sitters on Rover for Cat Sitting in Waterloo. About 92% of Waterloo sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Yes, Rover is well-suited for finding sitters who can care for your pet within 24 hours. With 213 sitters in Waterloo, 92% respond to messages in under an hour.

You can message multiple sitters simultaneously to find the fastest available match. If you need care today or tomorrow, you can look for sitters with a "calendar last updated" notice on their profiles.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Waterloo choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. On Rover:

  • 89% of sitters can help with special care needs
  • 91% can help with giving oral medications or injections
  • 92% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

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