Dog Sitting St. Catharines

Book a St. Catharines dog sitter to watch your dog in your sitter’s home or yours.

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Over 177
pet parents in St. Catharines have booked dog sitting

St. Catharines, Find top rated dog sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

1 / 1
Sitter Profile Image: Samantha T.
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Samantha T.
$23
total per visit
4.8 out of 5 stars
• 7 reviews
3 repeat clients
3 years of experience
St Catherine, ON, L2M

About: Dogs are my best friends. I have a golden retriever who is my best friend! And would love nothing more then to come meet your fur babies Please feel free to message me and we can discuss the time and day. Every Monday, Wednesday and Friday I am available all morning and afternoon till about 4 and sometimes on weekends I have an small back yard that’ll be good for my golden and another dog to play in if needed! Your pets safety comes first.

Sitter Profile Image: Valerie A.
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Valerie A.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
30 years of experience
St. Catharines, ON, L2N

About: First of all - I empathize with your tough decision; leaving your fur baby in the hands of another is always a stressful experience. I want to make sure this is a pawsitive experience for you - to answer any questions, send regular updates and photos of your fur baby being spoiled, feeling safe and comfortable in your absence - which would be stressful for them as well. I will not derail your training or nutrition routines as I know it takes a lot of work and dedication to raise a healthy, happy pet. I work full time M to F, 8 to 3. If by chance your fur baby needed to spend any weekdays with me, I’m happy to crate or provide a space free of dangers - garbages up, stairs downstairs gated off and peaceful music in the background. I can also ask my folks (retired) to stop by for a pet and a pee. Mainly - I am looking to sit during weekends (when I am fully off) and holidays (I get all school holidays off) - where it will be me and your fur baby from morning till night! Also - if your pet is more comfortable at his/her own home, I don’t mind having the discussion of me staying over with you. I think it would be really beautiful to get to know your pet like an auntie so that you all can rely on a familiar face as you travel and your pets grow older! I live on an acre of land, with a creek in my backyard. I do not live on a busy street, however, I do not have a fenced in property. I would never let your dog or cat outside to roam without myself at the end of their leash. I will gladly exercise your fur baby with toys, lick pads and long-tether leash walks, in the backyard, on the trails (depending on heartworm/tick medications up to date), but I would never let them out of my sight (I wouldn’t even be able to do that with my own fur baby as I don’t want them to get into anything and frankly I don’t trust people out there!!)

Sitter Profile Image: Kirsten D.
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Kirsten D.
$24
total per visit
5 years of experience
St. Catharines, ON, L2P

About: Hi, I'm Kirsten, but you can call me Kirty as all my friends do! I've been looking after animals for other people in my life for as long as I can remember. This is where my passion lies and I want to spend as much time with animals as I can. I have years of experience with cats and dogs of all ages and breeds. Next up on my list of things to learn is animal CPR! I will update once I'm certified. I work a part-time job with fairly flexible hours, and have had to balance both working and pet care many times over the last 5 years. My main priority is to do whatever is best for the pets, so I always find a way to fit them into my schedule. I'm very easy-going so we can always find something that works, together! I've spent many days and nights having slumber parties with pets at the owners houses. Whatever the pet needs, I'm there! I've had to follow special diets, provide medications, and even dealt with night terrors. I love to care for every animal as if they're my own!

Sitter Profile Image: Madeleine C.
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Madeleine C.
$23
total per visit
10 years of experience
Thorold, ON, L2V

About: I have two Goldendoodles who are truly my best friends, and I’ve grown up surrounded by dogs my whole life! I’ve always loved caring for and spending time with animals. I’ve also had experience looking after my neighbours’ dogs, including house sitting, walking, feeding, playing, and making sure they’re happy and comfortable. I’ve cared for dogs both in my neighbourhood and in my hometown, and I really enjoy getting to know each dog’s unique personality and making them feel right at home! I’m currently in my third year at Brock University, studying Forensic Psychology and Criminal Justice! I’m available every afternoon, with full availability from Thursday through Sunday. When I’m caring for your pet, they have my full attention and are always my priority. I’m dedicated to making sure every pet feels safe, comfortable, loved, and well cared for while they’re with me. I will ensure your dog is always in a safe, comfortable, and loving environment. I love keeping dogs active, engaged, and having fun throughout the day so they’re happy, relaxed, and ready for a great night’s sleep!

Sitter Profile Image: Ibifuro D.
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Ibifuro D.
$39
total per visit
5.0 out of 5 stars
• 20 reviews
7 repeat clients
9 years of experience
St. Catharines, ON, L2N

About: Hey there, fellow dog lover! 🐾 I’ve been a proud dog owner since I was just a kiddo of 8!. Over the years, I’ve shared my home with three adorable South African Boa Bull dogs, two loyal Rottweilers, and now my delightful golden doodle! I’ve gathered quite the treasure trove of experience in dog care – from whipping up tasty meals for them, going on exciting walks, and playing fun games, to stocking up on their favorite toys and cleaning up their little messes. I also know all the best spots for those irresistible belly rubs! I’m here to help keep your pup happy and healthy, providing invigorating walks and lots of love! With my years of experience as a dog parent, I’m ready to be a part of your furry friend’s life. If you could bring along your dog’s favorite toys, snacks, bowls, that would be fantastic! Let’s make sure your four-legged buddy has the best time ever! 🐶💖 I work from home so it is easy to schedule myself into rover as I have the time and space needed for the work and a dog I have a fenced yard and a quiet walkable neighborhood that we can go on lots of strolls on. I also have a dog to play with

Sitter Profile Image: Skyla M.
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Skyla M.
$23
total per visit
12 years of experience
St. Catharines, ON, L2T

About: I have my own dog that I have taken care of for 12 years now where I have raised, trained, and taught him from 2 months old till now. A special skill that I have taught my own dog is sign language. He knows 25 signs and continues to learn more. In terms of my sitting style, I am well versed in understand dog psychology and behaviour and can pick up responses and adapt to them efficiently. I will also be sure to give clear updates to the pet owners and ensure that proper care and treatment is provided! I am currently working part time and will balance dog sitting/walking on my days off or before/after shifts. Dog walking/sitting also fits into my routine of going for walks and similarly taking care of my own dog. I strongly care for pets in my clients home by investing my energy, care, and support for each pet. I ensure that I meet the pet owners requirements by interacting and keeping the pet company at all times. I will ensure that I perform the dog duties requested by the owners and that I ensure the clients home is cared for.

Sitter Profile Image: Jonathon H.
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Jonathon H.
Star Sitter
$26
total per visit
5.0 out of 5 stars
• 45 reviews
9 repeat clients
15 years of experience
Niagara Falls, ON, L2H

“Jonathan was very easy to communicate and work with for this boarding . Very flexible ,helped Murphy enjoy his walks whilst we were away. Follows a very step wise approach which is very convenient and pleasing to deal with .”

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Prashant G.
Sitter Profile Image: Sarah B.
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Sarah B.
$45
total per visit
5.0 out of 5 stars
• 36 reviews
2 repeat clients
8 years of experience
St.Catharine’s, ON, L2S

About: With over 8 years of experience caring for both dogs and cats, I offer reliable, loving care tailored to each pet’s needs. I’ve raised my own dog from a puppy and have looked after many pets for friends and family—ranging from playful pups to senior cats. I’m comfortable with feeding, walks, litter boxes, playtime, medication, and more. Whether your pet needs energy, patience, or extra cuddles, I treat them like my own. I currently work part time and with the winter approaching I will have lots of time off since my busy season is throughout the summer! I have a fenced yard and lots of parks near by to take your fur babies on walks. I have no pets currently and have lots of space for cuddles and love!

Sitter Profile Image: Jesus A.
Verified Background Check
Jesus A.
$27
total per visit
2 years of experience
St. Catharines, ON, L2S

About: My experience with pet care started with my sister’s dog, who I’ve had the pleasure of helping care for since she was just a puppy. I’ve looked after her in their apartment, making sure she always had fresh food and water, taking her out for walks, and spending time playing and getting her exercise. One of my favourite parts of caring for her has always been getting her outside and letting her have some fun. I’d take her for walks, get some exercise and of course plenty of playtime. I’m newer to pet sitting professionally, but I genuinely enjoy being around dogs and I understand how important it is to treat every pet as an individual. I’ll take the time to learn your dog’s personality, routine, and preferences and make sure they feel comfortable and cared for while you’re away. I’m patient, attentive, and dependable, and I’ll always treat your pet with the same care and attention I’d want someone to give my own. I currently work part-time, which gives me a consistent window in my day to dedicate to pet care. I’m primarily available between 11 AM and 3 PM, making me a great fit for daytime drop-ins, walks, feeding, playtime, and check-ins. I enjoy getting outside and staying active, so taking a dog for a walk is something I genuinely look forward to rather than simply seeing it as a responsibility. During each visit, I’ll make sure your dog gets more than just the basics. I’ll give them attention, play with them, take them for a walk if requested, and make sure they’re comfortable and happy before I leave. My goal is to become someone you can count on and feel comfortable having care for your pet on a regular basis. I know that having someone come into your home and care for your pet is a big responsibility, and trust is extremely important to me. Before my first visit, I’ll make sure I understand your pet’s routine, feeding instructions, walking preferences, personality, and anything else you feel is important. I’ll follow your instructions carefully and make sure your pet’s routine stays as familiar and comfortable as possible. When I’m out walking your dog, I’ll stay attentive to them and their surroundings and prioritize their safety at all times. At home, I’ll treat your space with the same respect I would expect for my own. Most importantly, I want your pet to feel comfortable with me. I’ll be patient, give them plenty of attention, and let them warm up to me at their own pace. You’re trusting me with a member of your family, and I don’t take that lightly. I’ll do my best to make sure your pet is happy, safe, and well cared for, and that you have peace of mind while you’re away.

Sitter Profile Image: Carissa H.
Verified Background Check
Carissa H.
$28
total per visit
9 years of experience
St.Catharines, ON, L2P

About: I love pets. There’s been a pet in my house since before I can remember. I have no professional dog training experience but I have helped train up to 5 dogs over the years. 3 through their puppy stages, teaching them basic commands and different tricks. All of which have been my personal pets. I have experience with larger animals as well, training and riding horses. Just in case you’d be wondering how I’d be able to handle your large dogs. Lol just kidding. I have experience caring for senior dogs as well. My own dog and a relatives dog, both have passed away now. I and my family cared for my dog through his fight against cancer in his senior years. We were able to keep him strong and healthy that he actually did not die from cancer, he beat it. My relatives dog in his senior years was blind and deaf. He would wander away if left to his own devices, so you really had to watch him, especially outside. They always trusted me to take care of him whenever they went away on a trip. I always returned him back to them safe and sound. Most days I am at home for the morning and afternoons. So I’d really like to be able to get out of the house and do something meaningful during that timeframe. With my own pets I make sure they are all fed and have water daily. In warmer weather I take them out more frequently on walks and trips to the park. I really enjoy spending time with them. They enjoy our time together the most when we’re playing fetch or when they are cuddling up next to me. So pet care for me is a daily routine. I have a variety of pets in my home. We have a fish tank so what I do is I turn on their light and feed them if no one else has done that yet. We also have birds so in the mornings I wake them up by taking the cover off their cage and I open the door so they can get out and fly around. I also check if they have food and water. If they need fresh I give them fresh. And for my dogs I check if they have food and water and if they need it I give them new food and water. And I let them outside to go to the bathroom when they need. For a clients pet I would not treat them any different than I would treat my own dogs. In fact I would treat them with more care. Something I’ve been taught growing up is that if someone else trusts you with something of theirs you treat it better than if it was your own. That includes their pets.

Sitter Profile Image: Holly S.
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Holly S.
$23
total per visit
5.0 out of 5 stars
• 5 reviews
2 repeat clients
24 years of experience
St. Catharines, ON, L2T

About: Hi! I’m Holly, a lifelong dog lover who works from home, so your pup will get plenty of company and attention throughout the day. I have a 15 year old small fluffy white dog with medical needs, so I understand how important it is to trust someone with your dog’s care. Whether your dog is energetic and loves long walks, or prefers a slower pace and lots of cuddles, I’m happy to tailor their routine to what they’re used to. I’m comfortable with puppies, senior dogs, medication (including eye drops), special feeding routines, and dogs with separation anxiety who need a little extra patience or reassurance. I know every dog is different, and I take the time to learn their personality and routines so they feel safe and comfortable while you’re away. I’ll keep you updated with plenty of photos and messages, so you can relax knowing your dog is in good hands. I’d love to meet you and your pup! I work from home, so I am available to take your dog on walks, playtime, and potty breaks as needed. There is a dog bed in my office for your pup to hang out with me! I am attentive to all specific instructions. If your pet has specific needs like personality quirks, separation anxiety, medication schedules, or is very routine-driven, just let me know and I’m happy to adapt. All dogs are different, so let me know how I can best replicate your typical schedule to provide some stability and comfort for your pet!

Sitter Profile Image: Samantha W.
Verified Background Check
Samantha W.
Star Sitter
$23
total per visit
5.0 out of 5 stars
• 31 reviews
8 repeat clients
5 years of experience
Niagara Falls, ON, L2E

“I highly recommend Sam. She was absolutely fantastic dropping in to take care of my 4 cats, including administering the one cat's daily inhaler for asthma. Sam was very communicative, sent lots of pictures, and thorough in letting me know how everyone was doing. Sam made my babies and myself very comfortable and confident in being very well taken care of. I look forward to having Sam back in future!”

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Taylor Y.
Sitter Profile Image: Remy J.
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Remy J.
$23
total per visit
5.0 out of 5 stars
• 9 reviews
3 repeat clients
4 years of experience
Niagara Falls, ON, L2J

About: I've had pets my whole life but it wasn't until I adopted a dog of my own that I truly learned what it means to care for one. I now have experience with reactive and fearful dogs, counter conditioning, desensitization, and canine enrichment. I just received notice of an indefinite layoff so I will have all the time in the world to do something I genuinely enjoy. I feed both my dog and foster dog using enrichment tools(snuffle, puzzle, Kong, find it) trim their nails with a Dremel weekly, give them meds daily. They're always so excited for their daily walks, rain or shine. Though our foster boy needs to be bundled up to handle the cold. I believe following a routine is important. Pets will be fed when they're used to, given meds as prescribed by your vet. Light grooming if requested (I may charge for more challenging grooms. Details can be discussed). If your dog is afraid of nail trims, brushing or anything else, we can work together on cooperative care to make necessary care less stressful for them.

Sitter Profile Image: Bailey B.
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Bailey B.
$30
total per visit
5.0 out of 5 stars
• 4 reviews
10 years of experience
Thorold, ON, L2V

About: I've been around animals my entire life! Growing up we've always had multiple pets in our home. We've raised kittens into cats and puppies into dogs, all of this providing me with excellent hands-on experience with every stage of care in an animals life. Since I was 10, I've been responsible for feeding, walking, and looking after them. Now at 21, I’ve taken my dogs through training courses and have had plenty of experience caring for pets when my parents travel—making sure they’re happy, healthy, and loved! I am entering a full time job where I will work weekdays 9-5 but I have nights and weekends off and would love to help care for your furry friends! Although my yard is unfenced, I’m more than happy to take your dogs out multiple times a day and go outside with them on a leash to run and play. I’ll also gladly accommodate any specific requirements you have to ensure you and your pet feels safe and comfortable.

Sitter Profile Image: Kitt T.
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Kitt T.
$28
total per visit
5.0 out of 5 stars
• 9 reviews
2 repeat clients
18 years of experience
Niagara-on-the-Lake, ON, L0S

“Kitt is awesome!! Definitely recommend. 🙌”

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Hailey F.
Sitter Profile Image: chanele j.
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chanele j.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
15 years of experience
Thorold, ON, L2V

About: Deep love and care for animals. I would love to help you out with all your pet care needs. Contact me for bookings. Thank you! I work from home so I’m available at all times, day & night to walk your animal (if needed) and put them out for potty in my fenced in yard! I like in a very safe & clean neighborhood so your animal will always be in a safe environment. I have a big home with no other animals so your pet will have the one on one attention that it deserves. My yard is fenced and I will have toys, crates leashes and any other safety measures ready to go to ensure a safe & fun environment

Sitter Profile Image: Sarah D.
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Sarah D.
$28
total per visit
5.0 out of 5 stars
• 11 reviews
6 years of experience
St.Catharines, ON, L2M

About: I've taken care of my own dogs and cat for years! I trained my dogs myself as well. I've also helped family and friends with pet care like walking, daily dog park trips, bathing,feeding and the like. We have dogs, cats, lizards and horses in our family! So no shortage on the animal lovers over here! I am currently at home with my toddler and work very minimal hours part time so I have lots of availability for your fur babies. I have a fenced in yard and 2 friendly dogs. If needed I can provide a crate. I also have the ability to keep your pets seperate as there are several gates in my home.

Sitter Profile Image: Matthew B.
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Matthew B.
$23
total per visit
1 year of experience
Niagara Falls, ON, L2H

About: Canada 🇨🇦 I’ve always connected easily with dogs and am comfortable with different sizes and personalities. I’m patient, attentive, and reliable. I genuinely enjoy walks, playtime, and giving dogs plenty of focused attention. I’ll follow your instructions carefully and treat your pet with the same care and attention I’d want for my own. My schedule is flexible, so I can welcome walks and drop-in visits throughout the week. I enjoy getting to know dogs and their routines, and I’m happy to work with you to create a schedule that fits your dog’s needs. Your pet’s safety and comfort come first. I’ll follow your instructions closely for walks, feeding, routines, and home access. Dogs will stay securely leashed outdoors, and I’ll pay close attention to their body language and surroundings. I’ll communicate with you immediately if anything unexpected occurs.

Sitter Profile Image: Kelly V.
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Kelly V.
Star Sitter
$33
total per visit
5.0 out of 5 stars
• 461 reviews
125 repeat clients
10 years of experience
Niagara Falls, ON, L2E

“They gave Anhus his insulin, which my dad wasn't comfortable doing. It went well and took a load of my mind.”

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Racehl H.
Sitter Profile Image: Nicole M.
Verified Background Check
Nicole M.
$23
total per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
15 years of experience
Niagara Falls, ON, L2E

About: I will make sure that your dog feels loved while being away from your care. They will never feel alone because my job is to keep them company and make sure their mind is occupied by going for walks or playing in the backyard. Long story short, your dog will never be bored with me as I will be by their side every second we are together. I have had a dog for 8 years and I treat her like she is my dog child and your dog can expect no different. As for availability, I am pretty flexible and with some notice can be available pretty much anytime I am needed. I hope you trust that I will take good care of your dog child. I am currently working full time from Monday to Friday 9am-5pm. I have hour lunches to be able to go home during the work day and my husband is at home all day and is able to care for your pet while I am at work. I like to make sure I take extra good care of a client’s home and that I respect their space as I would want somebody to respect mine. I grew up in a house with a single mother who taught me how to maintain a clean house so I like to do the same when I am staying at someone else’s place. Same goes for their pets. I had my fur baby for more than 10 years between my high school and university years and I loved her more than anything. I want to care for your pets like it is her I am taking care of.

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The median cost per visit for dog sitting in St. Catharines is $25

Dog parents share their Rover experiences - St. Catharines

1 / 1
5.0 out of 5 stars

Luwam was really great with our dog. Responsive, provided lots of updates and was very sweet, would definitely work with her again!

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Ben S.
Drop-In Visits
5.0 out of 5 stars

Chelsea was very responsive and was great with our Frenchies. Our male Frenchie has some health issues and she was very accommodating to his needs. We will definitely use her services in the future

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Andrea L.
Drop-In Visits
5.0 out of 5 stars

Gillian was amazing. She was incredibly engaging with our pups and sent us plenty of updates on her visits. I’m so glad we were able to connect with her and gain this peace of mind when we need a little help. I would highly recommend her!

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Alaska M.
Drop-In Visits
5.0 out of 5 stars

This booking with Varsha was on short notice and I am pleased to say that everything went fine. Sheba was a bit nervous at the meet and greet but she warmed up to her once seeing her the next time for the in-home visits.

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Janice D.
Drop-In Visits
5.0 out of 5 stars

Huge thanks to Emma for taking such great care of Chico and Cookie! She checked in constantly and kept me totally at ease. Excellent service, highly recommend, and will definitely book with her again soon!

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Jose S.
Drop-In Visits
5.0 out of 5 stars

Jaqueline watched my bunny this week, and she was incredibly communicative throughout. She left me the best reviews, and I truly felt confident leaving my pet in her care. I’ll definitely be hiring her again in the future. I would 10/10 recommend her to anyone reading this—she’s the best!

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Jenna T.
Drop-In Visits
5.0 out of 5 stars

Karen was great, would highly recommend her services. She was wonderful and easy to connect with and communicate with. She asked questions and was very good at keeping us up to date with her arrival and leaving. She also took AMAZING photos of our pup.

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Sarah & Eric A.
Drop-In Visits
5.0 out of 5 stars

We had a wonderful experience with Sarah! She took excellent care of our pets, kept us updated with photos and messages, and made sure our pet felt comfortable and loved while we were away. It gave us great peace of mind knowing our pet was in such caring and reliable hands. We highly recommend her and would definitely book with them again!

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Monika R.
Drop-In Visits
5.0 out of 5 stars

Luisa has been so great with walking our dog Chloe that we decided to try a drop-in booking. She listened to instructions clearly and Chloe had her dream date with Luisa. She fed her dinner, hung out and watched Bluey and even got a walk out of the deal - dream date. Luisa has been our go-to trusted dog sitter and we will continue to rebook with her.

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Courtney L.
Drop-In Visits
5.0 out of 5 stars

Shealin is always considerate and compassionate. Our dog has some special needs right now and she was more than willing to meet him where he is and take excellent care of him. Thank you Shealin!

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Katherine K.
Drop-In Visits
5.0 out of 5 stars

We can't say enough good things about Kari! Our pets adore her, and you can really tell how much she really loves animals. We never have to worry, because we know our babies are in good hands while we're away. She's always very quick to respond to any questions, and keeps us updated throughout her visits. Highly recommend!!

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Melanie T.
Drop-In Visits
5.0 out of 5 stars

We had a hard time finding someone who would take the time to work with our dog. Fynn is anxious and needs someone with patience to get to know him. Jenny has been the perfect choice. She is not just “ good with dogs “ she is knowledgeable, has experience, patient, and truly good with Fynn. We have her do drop in visits and a walk. She reassures us that fynn is taken care of every time she visits. We can not recommend her enough.

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Colin W.
Drop-In Visits
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Sitters in St. Catharines average 5
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FAQs for Dog Sitting - St. Catharines

Frequently asked questions about Rover

The average cost of Dog Sitting in St. Catharines is $21 per visit as of October 2026. Most bookings cost between $19 and $30 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 3,085 sitters on Rover for Dog Sitting in St. Catharines. About 86% of St. Catharines sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a to ensure they are a perfect fit for your pet’s personality before confirming.

Before the first visit, give your sitter clear written instructions covering your pet’s feeding routine, medication, litter or toilet care, preferred activities, behaviour, and anything that may make them anxious. This is a good idea, even if you’ve had a Meet & Greet.

Your instructions should explain where supplies, such as food, treats, medication, leashes, litter and cleaning supplies are kept. Include your vet’s details and an emergency contact, and let your sitter know what signs could indicate that something is wrong.

For some visits, you may want to confirm how the sitter will access your home and identify any rooms or areas that are off-limits. Update these instructions whenever your pet’s routine or needs change.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in St. Catharines choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

sitters on Rover , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our .

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