Pet Sitting West Lancaster

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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West Lancaster, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Isak S.
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Isak S.
from
$14
per visit
4.6 out of 5 stars
• 13 reviews
3 repeat clients
2 years of experience
Lancaster, PA, 17603

“Isak was great! He agreed to check on Darin with short notice, and communicated quickly. He followed instructions, treated our home with care and from the pictures he sent, it looks like Darin had a blast with him! ☺️”

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Sabrina S.
Sitter Profile Image: Sarah G.
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Sarah G.
from
$22
per visit
5.0 out of 5 stars
• 19 reviews
6 repeat clients
15 years of experience
Lancaster, PA, 17602

“Sarah was dependable and friendly and great with my crazy Boh! I had a wonderful vacation and didn’t have to worry about him. Definitely will use her again!”

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Sandra M.
Sitter Profile Image: Hilary B.
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Hilary B.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 85 reviews
29 repeat clients
12 years of experience
Lancaster, PA, 17603

“Hilary was very attentive and punctual. The cats Frosta and Smokey really felt comfortable with her. Smokey is shy and Hilary is the first person that could pet him. I highly recommend her and we would always book her again in the future.”

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Lynn B.
Sitter Profile Image: Tyler M.
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Tyler M.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 59 reviews
15 repeat clients
12 years of experience
Lancaster, PA, 17603

“Tyler was very punctual and communicated with me throughout the process. I would recommend Tyler to any of my friends who are looking for a caring pet sitter.”

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Isak S.
Sitter Profile Image: Jen T.
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Jen T.
from
$25
per visit
5.0 out of 5 stars
• 154 reviews
67 repeat clients
6 years of experience
Lancaster, PA, 17603

“Jen is the best! Our cat typically takes a little while to warm up to new people but at the end of the first visit with Jen, Charlotte was giving her headbutts and asking for pets. Jen sent pics of her while we were away and it made us feel good knowing Charlotte was happy and in good hands. We will be rebooking in the future for sure!”

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Ashleigh K.
Sitter Profile Image: Amber H.
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Amber H.
from
$18
per visit
4.9 out of 5 stars
• 28 reviews
8 repeat clients
25 years of experience
Mountville, PA, 17554

“We are so incredibly grateful to have found her! From the moment she met our brand-new puppy, Loki, she’s been nothing short of amazing. She takes such great care of him—walking, feeding, playing, and giving him all the love and attention a little pup could need while we’re away. Her communication is excellent—always keeping us updated with messages and photos so we know Loki is happy and in good hands. It’s such a relief knowing he’s being cared for by someone who treats him like her own.”

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Raquelle R.
Sitter Profile Image: Emma B.
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Emma B.
from
$20
per visit
5.0 out of 5 stars
• 8 reviews
1 repeat client
10 years of experience
Lancaster, PA, 17602

About: I've taken care of dogs for over a decade from high energy (I have a border collie) to low energy (I also have a shih tzu), elderly, and everything in between. I'd love to make your dog's day by taking them on a walk or giving them an incredible play time. Same goes for your cats! Whether your pets love activity or simply want someone to watch them sniff in the backyard or hang on the couch, I'd love to bring a highlight to their day. Right now, Friday nights through Sunday are the times I have completely free to dedicate to helping take care of your pets. I'm hoping to add more times soon and options to board. As someone who searches for hours to find the right person to watch my pets, I know how hard it can be to trust someone new to take care of your fur family. Whether it's pictures, reassuring texts, following your instructions exactly, or all 3 I will do my best to make your pets as happy and healthy as possible. I offer drop in visits and walks, so please let me know what you are and aren't comfortable with and I will make sure they are well cared for while giving you as many updates as you'd like!

Sitter Profile Image: Austin R.
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Austin R.
from
$25
per visit
5.0 out of 5 stars
• 28 reviews
11 repeat clients
5 years of experience
Lancaster, PA, 17603

“We’re so grateful for Austin and his patience, care, and attention to detail for our dog. He went above and beyond to make sure our dog was comfortable, watered, pottied, and loved. We’ll be booking him again!”

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J D.
Sitter Profile Image: Shareem G.
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Shareem G.
from
$16
per visit
5.0 out of 5 stars
• 31 reviews
15 repeat clients
15 years of experience
Lancaster, PA, 17603

“Shareem is awesome with my pup Allie! She walks Allie during the day and Allie is always super thrilled and excited to see her. Highly recommend!”

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Christina P.
Sitter Profile Image: Bly W.
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Bly W.
from
$20
per visit
5.0 out of 5 stars
• 2 reviews
3 years of experience
Lancaster, PA, 17603

About: Hi! I’m a college student working toward my goal of becoming a veterinarian, and caring for animals has always been a huge part of my life. I have 2.5 years of professional experience working at a doggy daycare and boarding facility, where I’ve cared for dogs of all different breeds, sizes, ages, and personalities. Through my daycare and boarding experience, I’ve gained lots of hands-on experience caring for dogs throughout the day and during overnight stays. I’m comfortable with feeding routines, walks, playtime, supervising dogs, recognizing different behaviors, and making sure each dog is safe, comfortable, and getting the attention they need. Outside of work, I’ve also been dog sitting for friends and family for several years. I know how important it is to feel confident about who is caring for your pets while you’re away, so I always treat every dog as if they were my own. I’m happy to follow your pet’s normal routine and make sure they get plenty of exercise, attention, playtime, and cuddles! I’d love the opportunity to get to know your pets and make sure they’re happy, comfortable, and well cared for while you’re away! As a college student, I have a flexible schedule that allows me plenty of time to dedicate to pet care throughout the week. I’m available around my class schedule for walks, drop-ins, and pet sitting, including weekdays and weekends. I’m also happy to work with each owner to maintain their pet’s normal routine and make sure they get the time, attention, and care they’re used to. Your pet’s safety and comfort are always my priority. My experience working in doggy daycare and boarding has taught me how to safely handle dogs with different personalities, energy levels, and needs. When caring for pets in a client’s home, I’ll follow their normal routine as closely as possible, including feeding, walks, playtime, and any specific instructions you provide. I’ll also make sure they get plenty of attention and affection while you’re away, while respecting their individual boundaries and comfort level.

Sitter Profile Image: Elizabeth L.
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Elizabeth L.
from
$16
per visit
3.0 out of 5 stars
• 9 reviews
10 years of experience
Millersville, PA, 17551

About: I have always loved animals since I was born. When I was in high school I started pet sitting all over lancaster and when I was a senior I went to school to become a veterinary assistant which lead to tech school. A decade later I am still in the veterinary field doing what I love… saving lives! I have experience from small animal to large and even experience with exotics/pocket pets. I promise to always provide the best care possible for your fur baby! I will always treat them as my own. 🥰 I currently work for a small veterinary clinic where my hours are 9-5 Monday-Thursday and 9-12 on Fridays. I do not work weekends! I am more than willing to stop in, spend the night, or do whatever best fits your animals needs! I have had training throughout the years while being in school, attending continuing education in other states, and working with animals every single day since I was 17 years old. I am CPR certified for both cats & dogs. I promise to provide the best care possible!

Sitter Profile Image: victoria b.
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victoria b.
from
$25
per visit
4.9 out of 5 stars
• 9 reviews
1 repeat client
3 years of experience
Lancaster, PA, 17603

About: i’ve been taking care of my dog since i was nine she sadly passed away in february 2023 and since then i’ve been dog sitting. i love seeing all the different personalities and getting to know them. i’ve also volunteered at shelters and in high school i did ctc for veterinary technician. i believe Good pet sitting combines animal care, communication, safety awareness, and professionalism. i can promise i will take good care of your animals and make sure they are loved and happy while ur gone.❤️ i currently work part time at a retirement home. i work early in the mornings so dont worry i will still have all day to make sure ur pets a well taken cared of. i have a big back yard very good for playing fetch. i also love going on hikes and walks. i know that every dog is different so if you do decide to book me please let me know there feeding schedule and when u take them out and i will make sure they are well taken cared for.

Sitter Profile Image: Alyra P.
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Alyra P.
from
$15
per visit
5.0 out of 5 stars
• 12 reviews
3 repeat clients
7 years of experience
Lancaster, PA, 17603

“Alyra was so accommodating and patient with our puppy. She was on time, kept us updated, and took great care of our puppy. Would definitely recommend!”

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Amy H.
Sitter Profile Image: Kianna A.
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Kianna A.
from
$30
per visit
5.0 out of 5 stars
• 332 reviews
114 repeat clients
10 years of experience
Mountville, PA, 17554

“Kianna did a great job with our kids, one even a mischievous puppy who can be very stubborn. She worked with her and was super patient with her. She made sure they did all their business, had lunch and play time!!!”

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Robin W.
Sitter Profile Image: Nadia H.
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Nadia H.
from
$15
per visit
7 years of experience
Lancaster, PA, 17601

About: I’ve loved animals for as long as I can remember! I’ve been caring for dogs of all different ages and breeds since I was little. I’m very patient, caring, and attentive to each pet’s individual needs, and I always want to make sure they feel safe, comfortable, and loved! :) I’m a college student with morning classes and a part-time job, but my schedule is pretty flexible! I have plenty of room to fit pet care into my routine and would love to spend my free time hanging out with your furry friends! Whether caring for pets in my home or yours, I’ll make sure they get plenty of love, attention, and playtime! I’ll follow your instructions, stick to their usual routine, and make sure they have everything they need while you’re away. I’ll also be respectful of your home and leave everything neat and tidy! :)

Sitter Profile Image: Julie D.
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Julie D.
from
$17
per visit
5.0 out of 5 stars
• 158 reviews
39 repeat clients
2 years of experience
Lancaster, PA, 17602

“Julie took care of our two cats while we were away for a week. She posted pictures every day and messaged how they were doing, which was appreciated. They were well fed and happy on our return. Great experience!”

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Stefanie G.
Sitter Profile Image: Cynthia D.
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Cynthia D.
from
$20
per visit
5.0 out of 5 stars
• 5 reviews
40 years of experience
Lancaster, PA, 17601

About: I've taken care of and have had pets for forty years, and would love to care for yours as well. I grew up raising Labador Retrievers, and have owned cats over the years as well. I've also had the pleasure of caring for and boarding friends' & families' pets, and having them in my home always brings me so much joy!!! We currently don't have any pets so yours will get all the attention! I am currently a stay at home mom who homeschools my teens. I have flexibility in my schedule most days of the week, and would love to care for your pets in my home, or in your home. I offer dog walking and visits to your home, and will take your pet(s) into my home as well. We have a great neighborhood for walking, and I will accomodate your pet's exercise needs.

Sitter Profile Image: Emily K.
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Emily K.
from
$40
per visit
5.0 out of 5 stars
• 24 reviews
13 repeat clients
10 years of experience
Lancaster, PA, 17603

“Winter thoroughly enjoyed her time with Emily. She probably jumped up and gave her 1 million hugs.😳 I was comforted in knowing that she was in good hands while I was far away. Emily was prompt followed my many instructions and we will be glad to have her back.”

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Susannah D.
Sitter Profile Image: Priscilla F.
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Priscilla F.
from
$14
per visit
5.0 out of 5 stars
• 2 reviews
1 repeat client
10 years of experience
Lancaster, PA, 17601

About: Animals have always been my world. As an only child, my pets were my very first best friends, teaching me early on how deep the bond between humans and animals truly is. For 35 of my 40 years, I have never been without a furry companion.Aside from being a happy wife of 25 years, my absolute biggest joy in life was raising my three daughters alongside a constant, loving flock of family pets. Now that my girls are all adults, I am dedicating my time and heart to expanding my pet care circle.Over decades of pet ownership, I have developed a deep expertise in handling a wide variety of animal personalities, ages, and medical needs. I am equally skilled at engaging in high-energy playtime with energetic pups as I am providing the patient, specialized care that senior pets and puppies require.This expertise comes from a very personal place. I am the proud pet parent of a handsome Pomchi who manages IVDD (Intervertebral Disc Disease). Caring for his unique daily needs has given me specialized, hands-on experience in medical management, gentle handling, and strict care routines. I understand how to read an animal’s body language, adapt to different temperaments, and provide a safe, tailored environment for pets who require an extra-gentle touch.Honestly, if you ask my family, they might tell you I sometimes love pets more than humans—and they might be right! Cats and dogs offer a pure, uncomplicated love, and I mirror that right back to them. I know how heavy it feels to leave your babies with someone else. When your dogs or cats are with me, they become a true extension of our family, receiving the exact same unconditional love, professional attentiveness, and spoiling that my own pets enjoy. Because my children are grown, my days are completely open and focused on the home. I do work full-time remotely, but my job provides immense flexibility. I am not tied to a rigid desk setup; rather, my schedule allows me to step away at a moment's notice to tend to animal needs, monitor playtime, or provide constant, frequent potty breaks throughout the day. Pet care seamlessly integrates into my workday.My days are naturally structured around consistent, high-quality care:Morning Structure: Early morning potty breaks, fresh water refills, and structured breakfast times. This is also when I administer any morning medications or specific physical therapy routines before I log into work.Active & Attentive Afternoons: While I work, your pet is right by my side. Mid-day is reserved for tailored care. For high-energy guests, that means dedicated backyard playtime and quick brain games between my tasks. For puppies, seniors, or special-needs pets like my IVDD Pomchi, this time is focused on gentle companionship, scheduled rest, and closely supervised, frequent potty intervals.Evening Wind-Down: A reliable dinner schedule followed by relaxing, low-stress evening cuddles. I perform thorough wellness and comfort checks on all animals before bedtime.Since I manage a strict care routine for my own pup while working, I am incredibly time-disciplined. Whether your pet needs a yard break every hour, strict medication intervals, or just a constant, reassuring human presence while you are away, my remote work setup gives me the perfect flexibility to provide it. Because I work full-time remotely with excellent schedule flexibility, my care philosophy is centered on constant supervision, emotional comfort, and strict routine adherence—whether your pet is staying under my roof or I am visiting yours.Here is how I tailor my care to each environment:🏡 In My Home (Boarding & Daycare)Spacious Outdoor Areas: I am fortunate to have a large front and backyard, giving your pets plenty of secure outdoor space to sniff, stretch their legs, and burn off energy throughout the day.A Safe Environment: Inside, my home is set up to handle a variety of animal needs. Because I care for my own handsome Pomchi with IVDD, my space is highly optimized for safety, gentle movement, and comfort.Constant Companionship: Since I work from home, your pet will never be left alone for long stretches. They will spend the day right by my side, enjoying free reign of the common areas, frequent lap snugs, or resting comfortably in a designated quiet space.Frequent Potty & Play Breaks: My flexible schedule allows me to step away at a moment's notice. High-energy dogs get frequent, supervised yard play sessions, while puppies or seniors get the constant, hourly potty breaks they require.🚗 In Your Home (House Sitting & Drop-In Visits)Respecting Their Safe Space: I understand that many pets (especially cats or senior dogs) feel most secure in their own environment. When I care for pets in your home, my top priority is maintaining their exact comfort zones, favorite sleeping spots, and hidden nooks.Flawless Routine Replication: I treat your house rules as law. I map out your exact feeding times, specific walking routes, and medication schedules. Because I am used to managing strict medical and physical routines for my own dog, you can trust that your pet's schedule will not miss a beat.Remote Work Mobility: For overnight house sitting, I bring my remote work setup with me. This means your pet still gets the benefit of a constant human presence, mid-day companionship, and frequent attention without me having to leave them alone for an 8-hour workday.Home Security & Updates: I treat your home with the utmost respect, keeping it clean and secure. You will receive consistent updates, detailed notes, and plenty of photos so you have total peace of mind while you are away.

Sitter Profile Image: Amalie Y.
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Amalie Y.
from
$13
per visit
5.0 out of 5 stars
• 11 reviews
1 repeat client
5 years of experience
Lancaster, PA, 17602

About: The best part of my day (and my doggie’s) is talking her on her daily walks. Stella, my golden girl, is a strong one, but nevertheless, the cutest and most energetic dog there is. With that being said, I am physically able to walk dogs of various strengths and sizes. I work a full time 9-5 job, however, my schedule is quite flexible - whether it be morning or evening walks, weekend walks, holiday walks, etc. I currently live alone, however, my doggy (abroad), lives in the house with us. She sleeps with us in bed. We have a nice big garden that she’s able to play and roam around in for outside time. In addition, we live in a very safe residential neighborhood that we enjoy taking her out for her daily walks. We also live nearby a dog cafe, where we take her weekly to get some doggy social time while we hang around and sip our coffee.

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Pet parents share their Rover experiences - West Lancaster

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5.0 out of 5 stars

Fabulous!!! Personable, flexible, loved on our puppy like she was his own♥️ Would hire again in a millisecond!!

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Leslie J.
Drop-In Visits
5.0 out of 5 stars

As always, Mai was able to help in a pinch and give the best care to our two fluffballs! So glad I found the very best pet sitter in our area :)

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Nina J.
Drop-In Visits
5.0 out of 5 stars

Vicky did an absolutely incredible job taking care of my kitty. I really felt like she treated him as her own pet. Couldn't recommend her enough!

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Haun Solo B.
Drop-In Visits
5.0 out of 5 stars

I’ve been using Morgan for years to cat sit my little Callaway, and she is extremely communicative and helpful with my little buddy. He absolutely adores her and I know he’s in good hands whenever I’m gone. She sends tons of pictures of my guy while I’m gone too, which is such a nice touch. Thank you Morgan!

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Curtis B.
Drop-In Visits
5.0 out of 5 stars

Kaelee was incredible I was in a pinch and needed someone else to watch my fur babies. She went above and beyond my expectations would 10/10 recommend

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Woody J.
Drop-In Visits
5.0 out of 5 stars

Tyler was very punctual and communicated with me throughout the process. I would recommend Tyler to any of my friends who are looking for a caring pet sitter.

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Isak S.
Drop-In Visits
5.0 out of 5 stars

Sydney did a great job visiting my cats twice daily during my vacation. She even learned to give Big Boi Peter his insulin shot! She is real cat lover too, and could not be more perfect to leave your fur babies with.

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Kim M.
Drop-In Visits
5.0 out of 5 stars

Rachel is reliable, communicative, and my cats enjoy her visits! Always professional and gives me peace of mind while away.

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Megan R.
Drop-In Visits
5.0 out of 5 stars

Did an amazing job! Took great care and great photos of my cats for me! Would recommend and will book with her again! Kept me updated throughout the visit :)

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Olivia G.
Drop-In Visits
5.0 out of 5 stars

Highly recommend booking with Mikayla! She was reliable, responsive, and thorough. Will definitely book again if I need her in the future!

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Wanda D.
Drop-In Visits
5.0 out of 5 stars

Lauren was great in taking care of my pet guinea pig Coco. She was very caring and did an amazing job to make sure she had enough food and water every visit. Also, went the extra mile in cleaning her area. Very much appreciated and highly recommend her. Thank you Lauren :)

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Daniel G.
Drop-In Visits
5.0 out of 5 stars

Juniper is absolutely fabulous. So attentive to each of my dogs’ varying needs, communicates well, and is very punctual. I HIGHLY recommend using Juniper to care for your sweet fur babies.

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Katey A.
Drop-In Visits
5.0 out of 5 stars

Rachel gave great care to my cats! I was out of town for an extended period of time and she did extra things like bring in my mail when it accumulated, which was greatly appreciated. She showed up on time and left detailed report cards. I feel comfortable that they received wonderful care while I was out of town and am grateful to Rachel for providing it.

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Moira P.
Drop-In Visits
5.0 out of 5 stars

Emily watched our two cats for a week, and we couldn't have been happier with the experience. Between a sick baby at home, a few last-minute schedule changes, and me accidentally mixing up the dates, I definitely didn't make things easy on her. Through it all, Emily was incredibly professional, understanding, flexible, and communicative. Most importantly, she took wonderful care of our two girls while we were away. She kept us updated, gave us complete peace of mind, and treated our home with the same care she gave our pets. We came home to two happy cats and a house that was exactly as we had left it. We would absolutely book with Emily again and highly recommend her to anyone looking for a reliable, caring pet sitter. Selfishly, I almost don't want to recommend her because I'd like her to be available for our next trip! 😊

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Lauren O.
Drop-In Visits
5.0 out of 5 stars

Mikayla was great with Murphy! She was flexible and understanding with scheduling changes and always responded very quickly! Thank you so much for your care for our pup!

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Georgia K.
Drop-In Visits
5.0 out of 5 stars

Elizabeth did drop-in visits with our dog. She was wonderful. She bonded with our dog at the meet and greet and was affectionate with her. She was friendly and reliable and sent cute pictures and notes each day. We definitely recommend her!

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Susan K.
Drop-In Visits
5.0 out of 5 stars

Kathleen followed my instructions and she was very caring with Smokey. She was able to administer his medication on the first try! I highly recommend her and will keep her in mind for future pet sitting.

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Dawn aka Alba W.
Drop-In Visits
5.0 out of 5 stars

Amazing sitter! Our original sitter cancelled last minute snd Jessica stepped up. Our dogs were obviously very well cared for and I can tell they liked her. I cannot reccomend Jessica enough!

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Timothy B.
Drop-In Visits
5.0 out of 5 stars

Caitlyn is a lifesaver and a dream! She accepted our booking with late notice, even though it was over a holiday! We appreciated her consistent communication and thorough care for our kitties. she followed every instruction to an T and went above and beyond to make everyone in our family comfortable. Caitlyn- seriously, THANK YOU!!

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Kenzie D.
Drop-In Visits
5.0 out of 5 stars

Katie-Marie took very good care of my fur babies even though I booked at the last minute. It was nice to be able to go away and not worry about them.

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Tara O.
Drop-In Visits
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How to book pet sitting

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FAQs for Pet Sitting - West Lancaster

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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