Pet Sitting Sunderland

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 43
pet owners in Sunderland have booked pet sitting

Sunderland, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

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Sitter Profile Image: Colette M.
Identity Verified
Colette M.
£14
total per visit
15 years of experience
Sunderland, SR4

About: Ever since my fur baby passed away last year I’ve so missed having a dog around. I love all breeds of dogs, having owned German Shepherds and previously been boarding a Cane Corso, large breeds are welcome here❤️ I work full time, however my early mornings (before 7.15am) or my evenings after 4pm are always free. I typically have a Monday off of work and free all day then, I can board dogs Sunday (after work), overnight and all day Monday. I will have more flexibility in June - being able to board for days/weeks at a time. I have an enclosed front and back garden, with the back garden having high fences, I have back patio doors to allow the dog to come freely in and out of the house. Your pet can treat my home like their home, I want them to feel comfortable with me and enjoy their time here. Whether that be snuggled up together on the sofa or giving them their own space wherever they prefer.

Sitter Profile Image: Zoe B.
Identity Verified
Zoe B.
£18
total per visit
5.0 out of 5 stars
14 reviews
6 repeat pet owners
11 years of experience
Sunderland, SR4

What can i say about Zoe.. other than she is amazing. I carnt thank her enough for looking after my cat Marnie and also my home. She made my holiday even better knowing that my pet was in safe secure care. I would highly recommend this lovely lady to anyone. I will certainly be booking Zoe everytime we have a break away. My cat was well cared for. And to be honest 2 weeks is a long time to be away from your pet. But Zoe made Marnie happy and content. Thankyou so much from the bottom of our hearts. Marie and Marnie xx

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Marie G.
Sitter Profile Image: Evie H.
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Evie H.
£14
total per visit
1 year of experience
Sunderland, SR4

About: I believe what sets me apart from other sitters is my lifelong passion and ultimate goal in life and dedication to all of Earths creatures. I am a student studying Animal Management at college with the ambition to progress to University to study zoology. Who better to trust with your animals than someone whose life goal is to care and protect the welfare of all living things? I am currently a volunteer at local animal shelter and charity ‘Pawz for thought’ where I assist in taking care of multiple cats and kittens who are in need of our help. I am available from Saturday to Mondays with occasional availability on Tuesday, Wednesday, and Thursday afternoons. This is due to my College Schedule and volunteering schedule which are all vitally important for my future. My current pets, my heart and souls in my life, my two cats Caillou and Nova, are house cats and remain indoors unless equipped with a harness and strict watch. I am an advocate for spaying and neutering and putting in precautions for all aspects of animal health and welfare. Ensuring an animal is happy, safe and comfortable are all priorities I take pride in harbouring. I am well versed in the 5 essential welfare needs for animals under The Animal Act 2006 and I take this legislation into my animals care very seriously, ensuring an animal under my care is given the best care possible.

Sitter Profile Image: Amina B.
Identity Verified
Amina B.
£15
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
5 years of experience
Sunderland, SR1

Amina is so wonderful with our two dogs. It is clear Amina has a true passion for dogs!

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Kayla W.
Sitter Profile Image: Georgia C.
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Georgia C.
Star Sitter
£17
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
10 years of experience
Sunderland, DH4

About: I’ve cared for dogs all my life from around the age of 5, from regularly walking my neighbours dogs for pocket money, to caring for my own to volunteering in a shelter as a teenager. We are a family of dog lovers with two our own and would love to welcome yours into our home, our dogs have the full run of the house, cosy sofa and beds so they’ll be no different to mine!! Hello my name is Georgia! Im currently home full time so thought it would be the perfect opportunity to make use of having spare time. My dogs are never left alone and go on x2 walks a day, so after watching a neighbours dog one day it got me thinking how well this would fit into my lifestyle. I have a fenced garden that looks out onto a farm, plenty off walks surrounding the house for your fur babies to explore, and two friendly boy dogs who can’t wait to add them into our little pack!

Sitter Profile Image: Lucy D.
Identity Verified
Lucy D.
£12
total per visit
5.0 out of 5 stars
4 reviews
7 years of experience
houghton le spring, DH4

About: I’ve been caring for dogs for several years, primarily through owning my own 7-year-old cockapoo and helping friends by dog-sitting and caring for their pets when needed. I handle daily walks, feeding, playtime, basic grooming, and providing a calm, safe, and loving environment. Through caring for my own dog, I understand the importance of routine, patience, and individual attention, and I treat every dog as if they were my own. I work an office job 9-5 Monday to Friday, with 1 working from home day. My dog currently goes out with a dog walker therefore I understand the trust you must have for them! I am free on weekends and spend my days going for long walks with my dog, and treating him to puppachinos. When caring for pets, I focus on keeping them comfortable, safe, and following their normal routine as closely as possible. I take time to learn each pet’s needs, including feeding schedules, walk routines, energy levels, and any special instructions. In my home, pets are treated like part of the family. I provide a calm, clean environment with plenty of attention, regular walks, playtime, and downtime. I make sure pets are supervised, have fresh water at all times, and are fed according to the owner’s instructions.

Sitter Profile Image: Stephanie D.
Identity Verified
Stephanie D.
£17
total per visit
5.0 out of 5 stars
6 reviews
2 repeat pet owners
2 years of experience
Washington, NE37

Stephanie’s such a genuine and trustworthy person and has took great care of Athena would definitely recommend Thankyou so much really appreciate it! X

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Gabby G.
Sitter Profile Image: Sima S.
Identity Verified
Sima S.
Star Sitter
£17
total per visit
5.0 out of 5 stars
132 reviews
52 repeat pet owners
15 years of experience
Sunderland, SR5

My cat, Harvey, was very happy and content in Sima's care. I found Sima to be friendly and reliable and I happily recommend her.

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Julia T.
Sitter Profile Image: Carolina F.
Carolina F.
£13
total per visit
7 years of experience
Washington, NE38

About: Hello! My name is Carolina, and I’m a huge animal lover with a passion for caring for both cats and dogs. I understand that every pet has their own personality, routine, and needs, and I always make sure they feel safe, comfortable, and loved while you’re away. I offer: 🐶 Dog walking, playtime, and companionship 🐱 Feeding and fresh water refills 🐾 Litter tray cleaning and basic pet care 🐾 Plenty of cuddles and attention (if your pet enjoys it!) 🐾 Regular photo and video updates for your peace of mind 🐾 Administration of basic medication if required I am patient, reliable, and will care for your pets as if they were my own. Whether your pet is energetic and playful or shy and prefers a quiet companion, I will ensure they receive the love and care they deserve. I know how important it is to trust someone with your furry family members, and my goal is to make both you and your pets feel completely at ease while you’re apart. I would love to meet you and your wonderful pets! 🐾❤️

Sitter Profile Image: Lewis c.
Identity Verified
Lewis c.
£14
total per visit
5.0 out of 5 stars
16 reviews
5 repeat pet owners
15 years of experience
Sunderland, SR6

About: As a huge dog lover, I have extensive experience working with all breeds and temperaments — from small companion dogs to larger, more challenging breeds such as Cane Corsos and XL Bullies. My background includes working with the police as a dog handler, carer, and trainer, giving me hands-on experience in canine behaviour, training, and handling. I am also qualified and experienced in assistance dog handling and canine behaviour, and I currently work as a night veterinary assistant. This means your pets will always be cared for by someone knowledgeable, attentive, and genuinely passionate about animal welfare. I’ve grown up around dogs my entire life, raising puppies and adopting rescue dogs throughout childhood and into adulthood. I currently have two rescue dogs of my own: Milo is my adopted Romanian mixed breed. He is well trained, gentle, and very affectionate. He gets along well with most dogs, although he can feel a little anxious around very large or overly excitable dogs. Milo can also be nervous in unfamiliar environments at first, but once he feels settled and comfortable, his soft and loving personality shines through. He is especially gentle and friendly with children once familiar with his surroundings. Moby is my 3-year-old Collie mix, also rescued from Romania. He is a sweet, easy-going boy who can be timid when meeting new people due to his difficult past, but he absolutely loves other dogs and enjoys playing. He can spook easily at times, but he is very well behaved, fully house trained, and equally happy having a play or simply relaxing and chilling out. I am very much a dog person and feel completely comfortable caring for dogs of all breeds, sizes, and personalities. I treat every dog as if they were my own and always aim to provide a calm, loving, and safe environment. You can be confident that your dog will be happy, relaxed, and comfortable during their stay — a true home away from home. Use my code “LEWISC58962” or link to get £15 off your first booking with me on Rover: https://www.rover.com/sit/lewisc58962 I am able to look after my dogs Milo 10yrs and Moby 3yrs alongside with my partner. He is a routine man and will wake up minutes before my alarm for a morning walk and food, he then usually has a afternoon walk followed by an evening walk before bedtime. I previously worked from home that allowed me to care for pets while your away and treat them with as much love as I do with Milo and Moby and their maintaining with routines. Your dog will be more than happy and comfortable here with milo and Moby, me and my partner pampered like one of our own along side regular updates. I have unclosed back garden, where they are free to wonder out and in along with Milo to keep company and plenty toys keeping keep them entertained while they stay, home away for home. Caring for your pet will be around your daily life and care for them, if they are crate trained or sleep in their own bed or in ours we will stick to what you/they know best to keep everything as natural and comfortable during their stay.

Sitter Profile Image: Caitlin H.
Caitlin H.
£15
total per visit
11 years of experience
Sunderland , DH4

About: I’m a very bubbly, caring and patient person. I’ve grown up around animals, cats and dogs. My grandma has had many cats over the years that I have helped to care for. Presently my grandma has 2 cats, that were feral, that I’ve helped to take care of many times and I looked after them from when they were both kittens. Previously my grandma had had a Miniature Jack Russel and a Lhasa Apso, which I would sometimes care for. My aunt owns 4 cats, a French Bulldog, an African Grey Parrot and a Corn Sanke. Two of the cats are Mainecoons, who I love playing with. My Aunt has also previously had Mastiff’s and a Malamute, which I would also care for time to time. I’m currently working part time at a bar, so I mainly work nights. On a Thursday and Saturday morning I volunteer at a charity for animals. Around all this I can take your energetic dogs out for a walk or I can stay and keep your dogs/cats company. I am also happy to play with them too. I will care for your pets by taking them out on walks, playing, feeding and even keep ing them company when they want a cuddle.

Sitter Profile Image: Craig M.
Identity Verified
Craig M.
£56
total per visit
5.0 out of 5 stars
3 reviews
10 years of experience
Washington, NE38

About: Spending time with dogs has been a positive and grounding part of my life. As a veteran, I value patience, routine, and reliability, and I bring those qualities into the care I provide. I enjoy walks, outdoor time, and giving dogs attention and companionship. I’ll always care for your pet with kindness, respect, and consistency. Pet care fits naturally into my routine, and I have a flexible schedule for walks, drop-ins, and sitting. I enjoy staying active and spending time outdoors with dogs. I’m dependable, responsive, and committed to making sure pets get the attention, exercise, and care they need while their owners are away. I’m a trustworthy and patient caregiver with over 10 years of experience training, walking, and caring for dogs of different breeds, sizes, and temperaments. Safety and comfort always come first. I have a private, secure garden where dogs can safely play and relax. I pay close attention to routines, behavior, and owner instructions to make sure every dog feels secure, cared for, and happy while in my care.

Sitter Profile Image: Eamon E.
Identity Verified
Eamon E.
£18
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
10 years of experience
Tunstall, DH4

About: I’ve been around animals all my life, growing up with cats at home and caring for family dogs regularly. I’m comfortable with pets of all sizes and personalities. I also hold a certificate in cat behaviour, which helps me understand and support feline friends better. Whether it’s walks, playtime, or just lots of love, I’m ready to give your pet attentive and caring support. I’m currently off work for the summer and fully available to care for your pets during this time. Flexible with days and times — happy to fit around your needs! I always respect your home, your pet’s routine, and any specific instructions you provide. I’ll communicate openly and promptly, and ensure your pet feels safe, comfortable, and loved while you’re away.

Sitter Profile Image: Ali H.
Identity Verified
Ali H.
£17
total per visit
4 years of experience
London, E11

About: I have taken care of my friend's dogs for over 4 years now, dogsitting, walks and vet appointments, and I feel confident to look after your pets whenever you need. I am a university student with only two days at uni with most of my time being spent at home studying on my own at home which makes my schedule very flexible. My flat has restricted windows, and there is a garden/parking which is walled in the back of my apartment block where I can take your pets for fun time on the grass.

Sitter Profile Image: Rebecca H.
Identity Verified
Rebecca H.
£14
total per visit
10 years of experience
Houghton Le Spring, DH4

About: I’ve grown up with dogs in my life since the age of 15 and have always loved being around my friends’ and family’s dogs. I truly enjoy taking them out for walks, teaching them new tricks, and getting to know their unique, quirky personalities. Dogs have always felt like part of the family to me, and I care for them with the same love, patience, and attention. I’m currently working so will have limited availability to start with but hoping to expand this when I can! I have a car so can easily travel short distances I have a fenced good sized back garden and can easily accommodate to the dogs needs. I have a car which can be used for transport

Sitter Profile Image: Emma R.
Identity Verified
Emma R.
£14
total per visit
5.0 out of 5 stars
3 reviews
1 repeat pet owner
23 years of experience
Houghton le Spring, DH4

Thank you so much Emma! We hope you’ll come sit Hope again sometime

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Emma F.
Sitter Profile Image: Charlotte B.
Identity Verified
Charlotte B.
Star Sitter
£17
total per visit
5.0 out of 5 stars
33 reviews
10 repeat pet owners
10 years of experience
Sunderland, NE37

I recently hired Charlotte to care for my two cats, Bonnie and Clyde, while I was away on a week-long trip. From the initial consultation to the final visit, Charlotte was professional, reliable, and showed a genuine love for animals. The cats clearly adored Charlotte, and I received regular updates and photos and videos, which put my mind at ease while I was away. The house was also spotless when I returned, which was a lovely bonus. I wouldn't hesitate to recommend Charlotte to anyone seeking top-notch care for their beloved pets.

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Andrzej Z.
Sitter Profile Image: Chantelle H.
Identity Verified
Chantelle H.
£13
total per visit
5.0 out of 5 stars
13 reviews
4 repeat pet owners
15 years of experience
Washington, NE37

About: My name is Chantelle and I live in Washington in the North East. I spend most of my time exploring the mountains in my camper van but when I’m home I love to spend my spare time walking dogs. You will never find someone who adores dogs as much as I do! I have a car so I am able to drive to collect your furry friend and then take them to a fun location for a walk (parks, forests, beaches - wherever the road takes us). I have experience in dog sitting puppies as well as older dogs. I am full of energy so I never get bored of playing fetch or running around/playing with toys. I am also a very loving and cuddly person so I am more than happy to cuddle up and relax if I am looking after an older dog. I treat every dog as though it is my own. I am pet first aid trained - certified by the International Open Academy Pet First Aid & CPR. I have a lot of experience caring for short nose breeds (mainly frenchies & pugs). I am often travelling in my campervan, so I update my profile each week showing my up to date availability. I cannot commit to regular days of dog sitting but people usually keep me in mind as a back up or for occasional walks. Feel free to send me a message if there’s a specific date you have in mind and I’ll try my best to accommodate! I look forward to meeting your pooch. Thanks for reading, Chantelle I do a lot of adventuring in my campervan but I will update my availability whenever I am home. If I’m home I’m always thrilled to be out walking with a pooch. I usually take your dog somewhere fun to walk - somewhere with lots of open space away from other dogs. At home I have two fenced gardens and my house is smoke free with no children or other pets. I adore dogs so I will treat every dog as if it were my own.

Sitter Profile Image: Donna P.
Identity Verified
Donna P.
£6
total per visit
5.0 out of 5 stars
2 reviews
10 years of experience
Sunderland, SR6

About: ☺️ Hi, I’m Donna. Mum of 2, my nearly 13 year old daughter and my 5 year old Labrador Riley 🙃 I am a huge dog lover and would love to own my own mansion with 101 dalmations 😍 I have owned my own dogs since the age of 10 and couldn’t imagine life without dogs. They bring so much love and joy to your life and I find that they are really good companions. My dogs have helped me through some very difficult times and I really don’t think we deserve dogs. 🏖I love going on walks with Riley, you’ll usually find us down the beach as it is a 5 minute walk away from my house. I hope that you chose me to walk your dog and I can guarantee that they will be well looked after and showered with love and strokes whilst ensuring they have a positive and happy walk. I work as a teaching assistant through the week so I am only available weekends through term time. I am more flexible within school holidays to walk your dog. ☺️ I offer dog walking services and I live a 5 minute walk from the beach where I always take my own dog, Riley. I require that your dog is controllable when walking on the lead and I would take upmost care and consideration into any requests you may have when walking your dog. I am Currently working at a school so can only offer evening walks and weekend walks school time. I am more flexible in school holidays I make sure my dog is well cared for by ensuring he is fed and watered …. Riley is like clockwork with his food - typical labrador haha I play with him, groom him and spend quality time with him. If I was to care for your pet then they would get the same love and care my own dog does.

Sitter Profile Image: Gail P.
Gail P.
£12
total per visit
11 years of experience
Sunderland, DH5

About: Hi my name is Gail and I have had 3 cats My adopted cat Bonnie was a tortoiseshell but unfortunately she passed away a few years ago I since then took in my daughters black and white cat Rogen for a while, and I still go feed her when my daughters away I have also looked after my nieces black cat Felicia when she worked away I’m retired now so whoever I would sit would get my attention I pretty much available every day and I drive so distance isn’t really a problem I feed and change my daughters cat Rogen when she’s away I play with her even though she’s not a tactile cat, but she does come for cuddles when you’re sitting. When I visit my daughter she always comes to me as she knows I will give her a treat

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The median cost per Visit for pet sitting in Sunderland is £12

Pet owners share their Rover experiences - Sunderland

1 / 1
5.0 out of 5 stars

I was really pleased with the care my cat received while I was away. She was reliable, caring, and kept me updated, which gave me peace of mind. My cat was happy and well looked after when I returned. I would definitely recommend chelsea to anyone looking for a trustworthy pet sitter!

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Laura S.
Drop-In Visits
5.0 out of 5 stars

A repeat booking and a fantastic service. Regular updates while I was away which gave me peace of mind. I would recommend Cami, she cares so much. Thank you

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Andrea M.
Drop-In Visits
5.0 out of 5 stars

Just want to say a MASSIVE thankyou once again for looking after my fur baby Marnie... Zoe is second to none I would highly recommend her to anyone wanting their pet looked after in the comfort of their own home. Thankyou so much 💫💫💫💫💫 From Marie & Marnie 🐾

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Marie G.
Drop-In Visits
5.0 out of 5 stars

Jemima is so lovely and clearly loves doggies very much. Our two were looked after so well and it gives us assurance that above all, they will be loved

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Kayla W.
Drop-In Visits
5.0 out of 5 stars

I was super anxious about leaving my 9 week old kittens for a couple of days - Samantha was great at putting my mind at ease with lots of communication about my fur babies! Thanks Samantha :) xx

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Ellie F.
Drop-In Visits
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  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

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  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

How Rover works

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

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Sitters in Sunderland average 2
repeat pet sitting pet owners

FAQs for Drop-In Visits - Sunderland

Frequently asked questions about Rover

The average cost for Pet Sitting in Sunderland on Rover is £14.95 per Visit (as of June 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 891 sitters on Rover for Pet Sitting in Sunderland. About 83% of Sunderland sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of June 2026, there are 891 sitters on Rover offering Pet Sitting across Sunderland. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Sunderland pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Sunderland choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

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