Pet Sitting Surfside

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 142
pet parents in Surfside have booked pet sitting

Surfside, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Anthony R.
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Anthony R.
from
$22
per visit
5.0 out of 5 stars
• 134 reviews
53 repeat clients
2 years of experience
Miami Beach, FL, 33154

“Anthony did amazing with drop-in visits for my bunny. Despite being new to caring for a bunny, he didn’t bat an eye to accept a request and help care for her over the holidays. He was super attentive to the unique care she needed. He is trustworthy, communicative, and punctual. He will be my go-to from now on for any pet needs in the future!”

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Grace B.
Sitter Profile Image: Lydia M.
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Lydia M.
from
$17
per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
15 years of experience
MIAMI BEACH, FL, 33141

About: I love all animals and will go above and beyond to make them feel safe, cared for and loved during your absence. I also volunteer at the SoBe Cat Kitty Campus weekly, where I learned to give medication to cats safely. Use my referral link for $20 off your first booking on Rover ! https://www.rover.com/sit/lydiam02325 I am a stay at home wife, so I currently have a lot of free time and will make caring for your pet my priority. I have an appartment with two cats, your pet will be able to access the whole space and I will set them a little comfy space just for them.

Sitter Profile Image: Rina F.
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Rina F.
from
$15
per visit
1 year of experience
Miami Beach, FL, 33141

About: I grew up caring for family cats, so I’m very comfortable with both dogs and cats. Recently, I provided daily care for a French Bulldog for 3 months, taking him on twice-daily weekday walks and potty breaks. I am naturally attentive, gentle, and dedicated to keeping your pets safe and happy. I have a very flexible schedule that easily accommodates your pet’s routine, especially Thursday through Monday from 1:00 PM onward. While my availability is highest on these days, I am always happy to discuss fitting in visits that work for you. Please note that I am unavailable during major holidays. I prioritize safety, comfort, and direct communication. When caring for pets at the client’s home, I ensure all doors and gates are fully secured and closely follow your routine. During walks, I stay vigilant of surroundings, keep dogs on a secure leash, and clean up thoroughly. I also provide regular photo updates after every visit so you can have complete peace of mind.

Sitter Profile Image: Stephanie L.
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Stephanie L.
from
$20
per visit
5.0 out of 5 stars
• 23 reviews
15 repeat clients
12 years of experience
North Miami, FL, 33161

“Always looking forward to story time when Stephanie takes care of our boys! She’s wonderful, trustworthy and always makes us laugh with the notes regarding each visit. 10/10 recommend”

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Jennifer M.
Sitter Profile Image: Dakota D.
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Dakota D.
from
$22
per visit
5.0 out of 5 stars
• 16 reviews
2 repeat clients
12 years of experience
Miami Shores, FL, 33138

“Dakota took such great care of my little toonz! She was so sweet towards my elderly cat and very communicative! Thank you so much :)”

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Steph H.
Sitter Profile Image: Irina G.
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Irina G.
from
$32
per visit
5.0 out of 5 stars
• 53 reviews
17 repeat clients
20 years of experience
Miami Beach, FL, 33141

“Shes great!! I would highly recommend having her watch your fur babies! She was very communicative and made sure my kitty was very well taken care of🧡”

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Bambi N Dave S.
Sitter Profile Image: Amanda P.
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Amanda P.
from
$25
per visit
4.9 out of 5 stars
• 43 reviews
19 repeat clients
5 years of experience
Miami Beach, FL, 33139

“Amanda is warm and friendly. She was so enthusiastic about caring for my lil lady. My girl is 16 with special needs. I felt confident that my girl was in good hands.”

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Lisa K.
Sitter Profile Image: Andrea S.
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Andrea S.
from
$22
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
12 years of experience
Miami, FL, 33181

About: I’ve taken care of pets since I was the age of 5 with my first puppy! I have 2 Yorkshire terriers of my own whom my oldest is 11 and youngest is 5 I love dogs and all animals and will always treat them with the upmost love and care as if they were my own! Always I understand how much our pets are like family to us! I’m currently working a hybrid schedule, with some days in the office and some days at home, which allows me to integrate your pet into my daily and weekly routine easily. On the days I work from home, I can spend more time with your pet, providing regular walks, playtime, and attention throughout the day. Even on in-office days, I plan my mornings and evenings around feeding, exercise, and bonding time. I have a fenced house where the dogs will have plenty of space to run and have fun as well as two friendly doggies, they are fully vaccinated to date and have flea/tick protection as well as the grassed area.

Sitter Profile Image: Jessica A.
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Jessica A.
from
$24
per visit
5.0 out of 5 stars
• 19 reviews
5 repeat clients
32 years of experience
North Bay Village, FL, 33141

“Jessica was wonderful! Very professional, obviously loves pets, and took great care of my dog Jake! She was very communicative and sent several pictures. I will definitely use her again!”

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Caren L.
Sitter Profile Image: Victoria V.
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Victoria V.
from
$20
per visit
5.0 out of 5 stars
• 2 reviews
9 years of experience
Bay Harbor Islands, FL, 33154

About: New Clients🐾 I provide regular updates and photos so you always know how your pet is doing 🩷 • free meet & greet 🤍 • lots of pics + cute updates 🐾 • quick replies always! • flexible + easy scheduling ✨ •complimentary goodies for clients 🎁 About me :) Hi!! I’m person who loves animals 💕🐾 I have experience with both cats and dogs, and I currently have two cats of my own who I take really good care of. I always make sure pets feel safe, happy, and loved, whether that’s feeding them on time, giving fresh water, playtime, walks, or just lots of attention 🐶🐱💗 I’m responsible and follow each pet’s routine to keep them comfortable and stress-free. I’m available weekdays 4–8 PM and weekends 11 AM–3 PM. I treat every pet like my own 💖 I’ll keep you updated and make sure your pet is safe, happy, and well cared for! 🐾💗 I am currently a student, but I have consistent availability for pet sitting! On weekdays, I am available from 4:00 PM to 8:00 PM. On weekends, I am available from 11:00 AM to 3:00 PM. My schedule is usually flexible, except for Wednesdays & Fridays when I am unavailable. 🐾🩷 When caring for pets in my home or in a client’s home, I follow the pet’s normal routine as closely as possible to keep them comfortable and stress-free. I make sure they are fed on schedule, have fresh water at all times. I spend quality time with each pet, providing attention, playtime, and affection based on their personality. I closely monitor their health and behavior and will communicate with owners if I notice anything unusual. Safety, cleanliness, and gentle, loving care are always my top priorities. 👍🩷

Sitter Profile Image: Mansour M.
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Mansour M.
from
$20
per visit
48 years of experience
Miami Beach, FL, 33141

About: I am an army vet who always loved animals .I was also a a flight attendant so taking care of people and animals on my flights is part of my job . My best passengers always had 4 legs :)Very caring and always pay attentions to details and signs regardless if it’s a human being or animal.I speak English and Italian in case your pet is bilingual (joke) My schedule is extremely flexible so would be great to build a resume and have a chance to take care of someone pet. Day or evening is not a problem I live in an apartment so ideally would be great if I can come to client home . I would have no problem staying or walking the dog . I am very active so whatever the owner would like from me I am flexible

Sitter Profile Image: Kelly P.
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Kelly P.
from
$35
per visit
5.0 out of 5 stars
• 14 reviews
7 repeat clients
10 years of experience
North Bay Village, FL, 33141

“I can’t say enough good things about Kelly! She was so reliable, friendly, kind, attentive, caring and sweet with my dog Benny. She went above and beyond to help me when I was in need. I am forever grateful to find Kelly and will recommend her to anyone!! I was so nervous about finding the right sitter for my high maintenance doggy but Kelly knew exactly what to do. Always sending me photos and videos while she’s caring for him. Checking in and out with me when she comes and goes. Always on time or early. 10000/10!!!”

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Brianna M.
Sitter Profile Image: Aleksandra T.
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Aleksandra T.
from
$25
per visit
5.0 out of 5 stars
• 1 review
2 repeat clients
5 years of experience
Sunny Isles Beach, FL, 33160

“Aleksandra was great! She gave me peace of mind while I was traveling and taking care of my cat. Thank you!”

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Fernanda B.
Sitter Profile Image: Dara A.
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Dara A.
from
$30
per visit
5.0 out of 5 stars
• 100 reviews
39 repeat clients
10 years of experience
miami beach, FL, 33140

About: Hi, I’m Dara! After years of dog sitting in Boston (100+ 5-star reviews, 50+ repeat families!), I’ve now brought the love and experience down to Miami Beach — along with my two loving pups, Coco and Roque. As a current master’s student, I’m home most of the day and love sharing my cozy, dog-friendly apartment with pups who need a little extra love while you’re away. I live steps from the beach, so your dog will enjoy peaceful walks and lots of play and snuggles. 🏡 What I Offer: * I only accept fully house-trained and dog-friendly dogs * I do not use crates unless requested or for safety with new pups * I can administer all medications * Indoor potty area for small or senior dogs 👜 What to Bring for Your Pup’s Stay: 🐾 Your dog's leash & harness 🥣 Food + food & water bowls 🛏 Bed or blanket with familiar scent 🧸 Favorite toys or comfort items 💊 Medications (if needed) + instructions 🧼 Brush or wipes (if your dog requires grooming) 💩 Poop bags + pee pads (if your pup uses them) 🪪 Any special notes: allergies, habits, routines, etc. 🚪 Crate (if your dog is crate-trained or needs it to sleep) ❗️What I Ask: * Please be completely transparent about your dog’s temperament, habits, and needs * Bring any essential items like pee pads, leashes, and allergy-specific treats 💬 Communication Promise: * You’ll get daily updates with pictures and videos, and I’m always available for questions or last-minute messages while you're away. If your dog is in training, let me know so I can help continue it This is more than a side job for me—it's something I genuinely love. I tailor each stay to your dog’s personality and needs, and I’ll treat them just like one of my own. I can't wait to meet your furry family member! 🐕💕 Let’s stay in touch! — Dara Alberti 🐾 Pet sitting fits naturally into my daily routine! I'm a master's student, so while my class schedule can vary each semester, I typically have classes Monday through Thursday for just part of the day. Outside of that, I’m home with my two dogs, so my routine is already centered around dog care. Your pup will be part of that same rhythm—daily walks, playtime, cuddles, and lots of love. It’s truly a dog-friendly home, and your furry one will be treated just like one of mine. 🐾💛 Your dog’s safety, comfort, and happiness are my top priorities. In my home, I create a calm, loving, and structured environment where dogs feel secure and cared for. I only accept house-trained, dog-friendly pups to ensure harmony among all pets, including my own two dogs. I do not use crates unless specifically requested or if a dog is new and needs time to adjust. I supervise interactions closely and follow your dog’s routine as closely as possible—from meals and walks to medications and cuddle time. I also have an indoor potty area available for dogs who are older or have mobility issues. I treat each dog like family. You’ll receive daily updates, and I’m always available for communication so you can travel or work with peace of mind.

Sitter Profile Image: Paula & Andre L.
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Paula & Andre L.
from
$30
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
6 years of experience
Bay Harbor Islands, FL, 33154

About: Me and my husband have been working from home since the pandemic, which allows us to share a lot of time together, including with our dog Paris, she is a very sensible and friendly 5-year-old dog. Thanks to the fact that we have the availability to be at home, we make at least two outings a day with our pet and the dogs that we take care of, we also try to take them to carry out our errands if it is not complicated... the dogs that take care of us do not remain alone since we are attentive to them From the moment they arrive at our house they become another member of the family. If it is an adult dog, we try to be aware of their needs. We ask all the necessary questions to care for each pet since they are children who need help. love and attention. I have been taking care of dogs for more than six years and I also have dogs which I trained behavior and help them share with others if they are scared. I like to take them for a walk, play with them, a happy puppy, a happy family. I accept dog of all ages Im not working so im full time at home so I wake up around 8 am and take the dogs out for a walk. When I get back I give them their food, during the day I play with them, sometimes they accompany me to run errands or they stay at home around 7 at night they go out again for a longer walk to Tire them out and then they have dinner I have yard and balcony son they can take the sun, see people and don’t get bored also I have a dog and she is so friendly love to play with other so she will be a good friend for you dog don't feels alone

Sitter Profile Image: Camila M.
Verified Background Check
Camila M.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 91 reviews
51 repeat clients
10 years of experience
Sunny Isles, FL, 33160

“She took really good care of my cats. She went on time and is reliable; someone you can trust. Thank you Camila!”

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Bian P.
Sitter Profile Image: Dominga G.
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Dominga G.
from
$20
per visit
5.0 out of 5 stars
• 7 reviews
4 repeat clients
15 years of experience
North Miami Beach, FL, 33162

“God sent. Dominga is excellent! I was able to enjoy my vacation because I knew my babies were well cared for! Thank you, Dominga!”

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Maria F.
Sitter Profile Image: Aliia F.
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Aliia F.
from
$18
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
5 years of experience
Sunny Isles Beach, FL, 33160

“Aliia was absolutely amazing watching our cats, Winston and Hobie! She was so sweet and kind, kept us updated while we were away, and did an excellent job following all of the instructions we left for their care. It was really nice seeing how happy and comfortable Winston and Hobie were with her. It gave us so much peace of mind knowing they were in good hands while we were gone. Aliia is extremely trustworthy, reliable, and you can tell she genuinely cares about the animals she watches. We would 100% use Aliia again and highly recommend her to anyone looking for someone they can trust with their pets and their home. Thank you so much, Aliia, for taking such great care of our boys!! ❤️”

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Spencer K.
Sitter Profile Image: Jaclyn W.
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Jaclyn W.
from
$20
per visit
30 years of experience
Sunny Isles Beach, FL, 33160

About: I’ve been around dogs my entire life and have always been the person friends and family trust with their pets. I currently care for my rescued Miniature Pinscher, Jax, who is a huge part of my life. I specialize in small dogs and understand that every pet has their own personality, routine, and comfort level. - Care tailored to your pet’s routine and preferences - Walks, potty breaks, playtime, and companionship. - Fresh water and feeding as instructed. - In building dog parks. - Photo updates - Prompt communication and dependable service. - Respect for your home and your pet’s comfort. Your pet’s safety and comfort are my top priorities. I carefully follow each owner’s instructions regarding access, feeding, medications, exercise, and routines. All walks are done on leash, and I provide photo updates after visits so you can feel confident your pet is happy, safe, and well cared for. I treat every home with respect and every pet as if they were my own.

Sitter Profile Image: Brittany C.
Verified Enhanced Background Check
Brittany C.
from
$25
per visit
9 years of experience
Bay Harbor Island, FL, 33154

About: I’ve cared for dogs of all breeds and sizes since I was 10 years old. I’m experienced in walking, feeding, bathing, administering medications, and providing love and attention to both puppies and senior dogs. Neighbors, friends, and family have consistently trusted me with their pets, knowing I treat them like my own. I currently work part-time, which gives me the flexibility to provide plenty of attention and care for your pets. I’m available for boarding on weekends and weekdays after 2 PM, with time dedicated to play, walks, and companionship throughout the day. I have two Boston terriers at home, one a senior and one a puppy. It would probably be best to watch your dog / dogs in the comfort of your own home!

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The median cost per visit for pet sitting in Surfside is $22

Pet parents share their Rover experiences - Surfside

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5.0 out of 5 stars

Andrea is the best!! She actual gives Cleo love and plays with her (my cat is super active and needs a lot of stimulation) and puts birds or a show on the tv for her. Highly recommend Andrea, she’s helped me with Cleo many times!!

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Sophia G.
Drop-In Visits
5.0 out of 5 stars

Stephanie was great! Always very helpful. Blue was happy when we got back home. Highly recommend. Thank you!

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Michelle B.
Drop-In Visits
5.0 out of 5 stars

I have used Leo multiple times to take care of Cairo and Avalon. He is always available last minute and has great communication!

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Shalon W.
Drop-In Visits
5.0 out of 5 stars

As first-timers leaving our extremely co dependent cat alone, we were so pleased with Hana’s care for her. She was well fed and visited. We will definitely use Hana again. Thank you .

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Charles M.
Drop-In Visits
5.0 out of 5 stars

Sofia was amazing with bendy! She was very detailed in her updates and I'm so glad she was available to be with him while I was out of town this week

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Gabby H.
Drop-In Visits
5.0 out of 5 stars

This was my first time using Rover and it was a great experience. Irina took incredible care of my babies (2 cats) while I was out of town. She made sure they were fed on time, played with, and kept their litter box clean. She sent me pictures every day that gave me the peace of mind to know they were in good hands while I was away. I will absolutely love to work with Irina again!!

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Katy H.
Drop-In Visits
5.0 out of 5 stars

God sent. Dominga is excellent! I was able to enjoy my vacation because I knew my babies were well cared for! Thank you, Dominga!

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Maria F.
Drop-In Visits
5.0 out of 5 stars

Anthony is a very polite and professional sitter and we appetite him so much! We trust him with our baby and our home. Hes also very clean and thoughtful.

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Raelene M.
Drop-In Visits
5.0 out of 5 stars

Jonathan is fantastic! He looks after our kitty when we are out of town. She’s really fond of him and his great communication and pics help us disconnect when we’re on vacation. Couldn’t ask for more.

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Lloyd B.
Drop-In Visits
5.0 out of 5 stars

Galyna was patient and caring with our senior dog Sultan. I felt at ease knowing that he was being well taken care of. Excellent communication and updates, would highly recommend!!

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alejandro c.
Drop-In Visits
5.0 out of 5 stars

Jessica is one of thee BEST pet sitters I have ever had! For real! 😃 She goes above & beyond to make your pets feel comfortable and happy. My 2 cats instantly loved her when she walked in the room and approached her. She has a wonderful personality, a calming sweet aura, and just so kind. I will absolutely hire her again whenever I go on a trip home. My cats look so happy 😀 in all the photos n vids she has sent!

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Heather C.
Drop-In Visits
5.0 out of 5 stars

Maria was such a lovely sitter, she was very attentive to my requests and my kitties and would highly recommend her!

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Chloe B.
Drop-In Visits
5.0 out of 5 stars

Erika is INCREDIBLE! I would recommend her 1000 times over. My cat is a bit shy and takes a bit to warm up. She sat with him and made sure he was comfortable. She played with him and took care of everything he needed and sent so many wonderful updates.

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Devon L.
Drop-In Visits
5.0 out of 5 stars

Dakota took such great care of my little toonz! She was so sweet towards my elderly cat and very communicative! Thank you so much :)

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Steph H.
Drop-In Visits
5.0 out of 5 stars

Marianna was absolutely wonderful with Thor. She was communicative, sent detailed updates with photos after every visit, and clearly went above and beyond — even navigating flooding from a storm to make sure she got to him on time. She noticed small details, like mixing his leftovers with fresh food and topping off his water fountain, and made sure he felt safe and comfortable the whole time I was away. Thor was clearly relaxed and well cared for by the end of the trip. I’d trust her with him again in a heartbeat and highly recommend her to anyone looking for a sitter who treats your pet like family.

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aydee g.
Drop-In Visits
5.0 out of 5 stars

Diana was great. She updated us often and took great care of Milo. He is a big boy, so he can be hard to manage, but she did just fine. Highly recommend Diana for any of your pet sitting needs!

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Maggie C.
Drop-In Visits
5.0 out of 5 stars

Kelly is amazing, she truly cares and follows instructions very carefully, thank you so much , would recommend 100%

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Luz M.
Drop-In Visits
5.0 out of 5 stars

Timely, communicative and I know my dog really loved having Olga! She even took a great little photo shoot for her. 10/10 recommend

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Caleb W.
Drop-In Visits
5.0 out of 5 stars

Any is amazing!!! She took such great care of our two cats and managed to administer the medicine like a champ to one of them. She was always sending us videos and photos so we could see how well they were doing. Any, thank you again for taking such wonderful care of our cats!

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Daniele C.
Drop-In Visits
5.0 out of 5 stars

Hannah was amazing! My pup was so happy and relaxed when I got home she gave her lots of love and cleaned up after her and did a very thorough job.

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Jolene G.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform.

Popular requests for pet sitting - Surfside

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Surfside average 5
repeat pet sitting clients

FAQs for Pet Sitting - Surfside

Frequently asked questions about Rover

The average cost of Pet Sitting in Surfside is $19 per visit as of November 2026. Most bookings cost between $0 and $33 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of November 2026, there are 6,864 sitters on Rover offering Pet Sitting across Surfside. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Surfside. On Rover:

  • 88% of sitters can help with special care needs
  • 91% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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