Pet Sitting Saint Charles

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

End
Search

Over 69
pet parents in Saint Charles have booked pet sitting

Saint Charles, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

1 / 1
Sitter Profile Image: Teagan S.
Verified Enhanced Background Check
Teagan S.
Star Sitter
from
$16
per visit
5.0 out of 5 stars
• 8 reviews
4 repeat clients
3 years of experience
St. Charles, IL, 60174

About: Hi! I have been taking care of dogs and cats for over 3 years, I love getting to see every pets' different personality and their quirks! I understand how much your pet means to you because they are family. I treat every pet with love and care as I would my own. Whether your pet needs a long walk, playtime or snuggles I would love to take care of your furry friend! I currently am involved with softball, so I am free Monday through Thursday till 6 for sure, but I am also available on weekends sometimes it varies by week. In my clients home the pet is the first priority. I play with them as much as I can or give them some snuggles if they would prefer that instead. I try to make to the best experience for your furry friend and also you!

Sitter Profile Image: Lindsey H.
Verified Enhanced Background Check
Lindsey H.
from
$20
per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
15 years of experience
Geneva, IL, 60134

About: Welcome to The Wagging Tail Club🐾 Whether a Daily Stroll, an overnight visit, or an occasional walk in the park, your dog will be treated with so much love. Over fifteen years providing calm, compassionate care to dogs. Loving caregiver to my beloved Lucy, from puppy to senior. In my background career as a Registered Nurse when caring for hospitalized children, dog and pony therapy were often part of the care plan. I am here to personalize a plan of care for your dog and for you as a pet parent. I am very skilled at communicating, and just as I managed care of my patients while updating parents and families, I will bring that same professionalism to you. I offer Meet & Greet video calls and in person visits. I wholeheartedly look forward to providing you safe and genuine care. Join the Club where Every Pup Finds Love ❤️ ~Work from Home ~ Personalized Attention ~ Registered Nurse~🩺 Caregiving has always been at the heart of who I am. After many years as an inpatient Registered Nurse, I recently transitioned to working from home, giving me the opportunity to provide your dog with ongoing supervision and attention. I work at home with the flexibility to service your dog during daytime and evening hours- in your home or mine. I am available for midday checks, potty breaks, and walks. I can accommodate doggy daycare from my home and vacation extended stays. Let me know how I can personalize care for your four-legged needs My home is equipped for your dog while you are at work or on vacation. I do not have any current pets, so my home is just for yours. Relaxing river views and plenty of sunshine and space. Close to river trails, parks and neighborhoods for walks. House boarding limited to 1 dog occupancy at a time.

Sitter Profile Image: Caitlin G.
Verified Enhanced Background Check
Caitlin G.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 120 reviews
44 repeat clients
10 years of experience
Geneva, IL, 60134

“Caitlin was wonderful with our two dogs while we were away! Our little dog can be reactive to strangers, but Caitlin brought a very calm presence that allowed for our dogs to feel safe and comfortable. We would recommend Caitlin to anyone and look forward to having her watch our pups in the future 😊”

Profile image
Lura Q.
Sitter Profile Image: Mary G.
Verified Enhanced Background Check
Mary G.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 274 reviews
60 repeat clients
30 years of experience
Geneva, IL, 60134

“Mary was wonderful with both our cats. I was a little apprehensive as one of our cats has to have medicine transdermally and runs from us. Mary was able to give it to her on both days. Thank you.”

Profile image
Marybeth H.
Sitter Profile Image: Alexia B.
Verified Enhanced Background Check
Alexia B.
from
$20
per visit
5.0 out of 5 stars
• 10 reviews
4 repeat clients
7 years of experience
Geneva, IL, 60134

About: I have been dog sitting or walking for the last seven years. Also, I worked for a dog daycare for about 2 years. I'm experienced in giving medication and getting stubborn dogs to eat their food. I'm comfortable walking any size or breed of dog. I will be available through the summer and possibly during the school year. The daily or weekly care depends on how many pets I'm caring for at a time. Between the end of August to the beginning of May, I can sit on the weekends. I do require a meeting with owners and the dogs before I dog sit. I'm comfortable to come to my clients home to care for them. If that is taking for a walk or just spending some time with them. I have two friendly beagles that love anyone and a fenced in back yard. I do have a crate of it is need.

Sitter Profile Image: Sarah T.
Verified Enhanced Background Check
Sarah T.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 251 reviews
101 repeat clients
18 years of experience
Campton Hills, IL, 60175

“Sarah has been helping us with our sweet and timid rescue for a few weeks now and we absolutely love her!! Our dog Stanley is anxious, but from the first day he met Sarah he has warmed up to her and done incredibly well. It’s a huge relief knowing he’s safe and in good hands when she stops by for drop in walks!”

Profile image
Kelly M.
Sitter Profile Image: Erika G.
Verified Enhanced Background Check
Erika G.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 314 reviews
86 repeat clients
25 years of experience
St. Charles, IL, 60175

“Erika was wonderful with my little cat Loki. Loki needed six medications every night and she was able to give them in a gentle but effective manner. Loki even purred afterwards! I would highly recommend Erika to everyone for animal care.”

Profile image
Chinakidmom
Sitter Profile Image: Rita A.
Verified Enhanced Background Check
Rita A.
from
$22
per visit
5.0 out of 5 stars
• 5 reviews
19 years of experience
Batavia, IL, 60510

About: I’ve grown up taking care of numerous types of animals, primarily cats and dogs. My neighbors, family and friends rely on me for their pet care needs because I treat them as my own, giving them love and attention in addition to their regular feedings and potty needs. I am available on the weekends! On Friday’s, my availability would start after 5pm. I am available all day on Saturdays. Sunday’s I do take care of horses during the day from 9am-3pm; however, I am available before and after for walks and potty breaks. I make your pet’s needs my main priority. If they should make any messes while you are away, I always do my best to clean it up as though it never happened, so that you can come home to a happy fur baby and find your home just the way you left it.

Sitter Profile Image: Kaleigh R.
Verified Enhanced Background Check
Kaleigh R.
from
$17
per visit
10 years of experience
St Charles, IL, 60174

About: Hi there! I’ve had dogs and cats my whole life, and caring for animals is something that comes naturally to me. Whether it’s a high-energy pup who loves long walks or a shy kitty who just needs a little extra love, I’m here to make sure your pet feels safe, happy, and cared for while you’re away. I understand that pets are family, and I’ll treat yours like they’re my own—with patience, affection, and attention to their unique needs. From playtime and cuddles to sticking to feeding routines and medications, you can count on me to keep things just right. Let me know how I can help—I’d love to meet your furry friend! Currently returning to school online, so this would be my primary focus during the day while families are away. I am available all day during the week. I care for pets in my clients home by always ensuring that safety is the number one priority. Making sure that leashes and collars are working properly before use, ensuring gates are closed and fenced in yards, and avoiding any unwanted events by following the owners instructions carefully.

Sitter Profile Image: Taylor & Samuel J.
Verified Enhanced Background Check
Taylor & Samuel J.
Star Sitter
from
$35
per visit
5.0 out of 5 stars
• 9 reviews
3 repeat clients
20 years of experience
St. Charles, IL, 60174

About: Hi! We’re excited to have your dog in our home! We’re a responsible and caring couple who love dogs and enjoy providing loving care. We have experience with dogs of all ages and sizes—from puppies to senior dogs who need a gentler pace, and from small breeds to large dogs. With two of us, your dog gets extra attention, supervision, and affection. We’re happy to accommodate routines, walks, playtime, feeding schedules, and plenty of cuddles. We prioritize safety, consistency, and making sure your dog feels comfortable and at home while you’re away. We treat every dog like our own and will keep you updated with photos and messages so you can have peace of mind knowing your pup is in great hands. We are always busy with our own two dogs and cat, and someone is always home for food and bathroom breaks. We love having dogs hangout with us or let them do their own thing. Our yard is now fully fenced too so we can spend as much or little time outside as they prefer We have two dogs of our own who love to enjoy the big yard and taking up space on the couch- your doggo will be welcome to do the same. Your dog will not be bored with us!

Sitter Profile Image: Alexis M.
Verified Enhanced Background Check
Alexis M.
from
$20
per visit
5.0 out of 5 stars
• 14 reviews
2 repeat clients
15 years of experience
Geneva, IL, 60134

“Alexis did an amazing job with my cat! She was able to give him his oral medication (which is not easy to shove down his throat) and his inhaler. She earned his trust and he loved her by the end. Alexis sent me videos and pictures every time she would drop in. I highly recommend her and will be using her again.”

Profile image
Christy A.
Sitter Profile Image: Don R.
Verified Enhanced Background Check
Don R.
from
$15
per visit
5.0 out of 5 stars
• 42 reviews
11 repeat clients
60 years of experience
Geneva, IL, 60134

“This was our first time using Rover and selected Don based on prior reviews. Don has gone above and beyond, exceeding our expectation with his check-in's on our Maltipoo. Our little guy can be sheepish and nervous with strangers, but Don worked to earn trust with our pup and made him feel safe. We would highly recommend Don!”

Profile image
Randall W.
Sitter Profile Image: Brianne M.
Verified Enhanced Background Check
Brianne M.
from
$25
per visit
9 years of experience
Geneva, IL, 60134

About: Hi! I’m Brianne, and I’m one of those people who gets genuinely excited every time I meet a new animal. 🐾 I love pets of all ages, sizes, breeds, and personalities, from energetic puppies to senior snugglers and independent cats to the ones who insist on being your personal shadow. As a longtime pet owner myself, I know that every animal comes with their own personality, routine, and little quirks. My golden retriever, Walter, has given me plenty of experience with the adventures that come with dog ownership, and I also have a very needy cat who has made sure I’m equally well-trained in the feline department. 😂 I’m certified in Cat & Dog First Aid through the American Red Cross, so safety is always a priority. I’m comfortable following specific feeding schedules, routines, medications and care instructions, and I understand how important it is to have someone you can truly trust with your pets. Most importantly, I’ll treat your pets like I’d want someone to treat mine, with lots of patience, attention, affection, and probably way too many pictures. I can’t wait to meet your little (or not-so-little) cuties! 🐶🐱❤️ I currently work full-time from home (7a-4p), but I have flexibility for walks and visits throughout the day. I love to get outside whenever I can! I have a fenced in yard, where my puppy loves to run and play. My house is already puppy-proof, and ready for more fur friends!

Sitter Profile Image: Zak S.
Verified Enhanced Background Check
Zak S.
from
$25
per visit
5.0 out of 5 stars
• 12 reviews
1 repeat client
20 years of experience
West Chicago, IL, 60185

About: Dogs have been at the center of my life for as long as I can remember. Growing up, my family raised two Bichon Frises who lived long, happy lives to ages 13 and 15. Over the years, I have helped care for a wide range of family dogs, including energetic Border Collies, small Yorkies, and larger rescue mixes. Today, I am the proud owner of Jasmine, a sweet and powerful mix who loves barking at squirrels. Living alongside dogs of all shapes and temperaments taught me how to read their needs and respect their individual routines. I bring that same patience, calm energy, and careful attention to every pet I care for. Whether your dog needs a steady mid-day walk or a quick drop-in visit, I will make sure they stay safe, relaxed, and well loved while you are away. I am currently working part time. Saturday Sunday Monday, then Monday Tuesday rotating. Beginning in April I will have classes Monday-Friday from 9-4. I can be available for overnight stays during the week if your furry friend is okay alone from 9-4. For overnight stays and drop ins I am happy to take dogs with or without fenced in yards on walks whenever your pup wants to!

Sitter Profile Image: Amie S.
Verified Enhanced Background Check
Amie S.
from
$17
per visit
5.0 out of 5 stars
• 10 reviews
2 repeat clients
15 years of experience
WARRENVILLE, IL, 60555

“This is our first time using Amie. She was AWESOME! She watched our cats, stopping by twice a day for a week. She was diligent about food and water, cleaning litter boxes, and sending photos. More importantly, she took the time to visit and play with Artie (Bert hides). She got on the floor and talked to Artie. She's got my vote. HIGHLY RECOMMENDED.”

Profile image
David K.
Sitter Profile Image: Anna M.
Verified Enhanced Background Check
Anna M.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 7 reviews
4 repeat clients
10 years of experience
Warrenville, IL, 60555

“Anna walked and dropped in to check on my pup Walter. She was lovely, communicative, reliable, followed his exact routine, and embraced my puppy’s little quirks. Walter can be a bit high-energy when meeting new people, and Anna handled it with patience. I will definitely book her again!”

Profile image
Christine C.
Sitter Profile Image: Kyliegrace P.
Verified Enhanced Background Check
Kyliegrace P.
from
$17
per visit
4 years of experience
St. Charles, IL, 60174

About: I’ve lived on a farm and gotten the opportunity to work with many different animals and I’ve always had dogs and cats in the house I am student so I have time all day to play with you pets! I’m very excited to get to meet them this summer and hopefully go on some fun walks! I am tall and ready to work with your animals to make sure we have a safe fun time together during our play time this summer

Sitter Profile Image: Vanessa R.
Verified Enhanced Background Check
Vanessa R.
from
$30
per visit
5.0 out of 5 stars
• 9 reviews
1 repeat client
12 years of experience
South Elgin IL 60123, IL, 60177

About: 12+ years of veterinary experience in general practice & emergency medicine working with cats and dogs. Experience caring for rabbits, pocket pets, birds and much more! I care for your pet the way you would. I will walk, play, and cuddle your baby as if they were my own. I have had pets all my life and have dedicated my life/career to working with them. I treat your house the way I would expect others to treat my house. I am clean, quiet, and courteous of the house rules.

Sitter Profile Image: Jenna K.
Verified Enhanced Background Check
Jenna K.
from
$20
per visit
1 year of experience
Elburn, IL, 60119

About: Dogs have always held a special place in my heart, and caring for them is something I genuinely love! 🐶❤️ In addition to having a dog of my own, I worked at a veterinary clinic where I gained hands-on experience with all kinds of dog care. I helped with daily tasks, took dogs for walks and bathroom breaks, assisted with post-surgery care, and handled the many responsibilities involved in keeping dogs happy, healthy, and comfortable. This experience taught me how important it is to be patient, attentive, and gentle with every dog, especially when they need a little extra care. I love getting to know each dog's unique personality, whether they're energetic and always ready to play, adventurous and love going on walks, or total cuddle bugs who just want extra affection. I want every dog in my care to feel safe, loved, and right at home! I know how much your pup means to you because I know how special that bond is myself. I would treat your dog like part of my own family and make sure they get plenty of love, attention, playtime, and cuddles while you're away. You can feel confident knowing your fur baby is in caring hands with someone who has real experience working with dogs. I can't wait to meet your pup and become their new best friend! 🐾💕 I have a very flexible schedule and am happy to work with you to find times that fit your pup’s needs! 🐶💕 I’m available throughout the week, including weekdays and weekends, and am happy to help with dog walking, drop-in visits, feeding, playtime, and daytime pet sitting. Whether your pup needs a midday potty break, some extra attention while you’re at work, or someone to keep them company during the day, I’m happy to help! I know life gets busy, and I want you to have peace of mind knowing your fur baby is getting plenty of love, care, and attention while you’re away. 🐾❤️ Safety and trust are always my top priorities when caring for someone’s pet. Having worked at a veterinary clinic, I understand the importance of being attentive, following care instructions, and making sure animals feel safe, comfortable, and loved. I take the time to learn each pet’s personality, routine, and specific needs so I can provide care that works best for them. When caring for pets in their own home, I make sure to respect the space, follow the owner’s instructions closely, keep food and water bowls filled as directed, and ensure pets are safe and comfortable at all times. I’m happy to provide updates and photos so you can feel at ease knowing your fur baby is doing well while you’re away! I believe every pet deserves patience, affection, and individualized attention, and I will always treat your pets and your home with the same care and respect I would want for my own. 🐾❤️

Sitter Profile Image: Charles & Glaiza S.
Verified Enhanced Background Check
Charles & Glaiza S.
from
$15
per visit
5.0 out of 5 stars
• 4 reviews
1 repeat client
1 year of experience
Warrenville, IL, 60555

About: Hi! We’re a couple who genuinely love dogs. We’ve also spent plenty of time looking after our family members’ pets, so we know how much they become part of the family. We both work in healthcare, so we’re used to being patient, responsible, and paying attention to the little things. We know every dog has their own personality and routine, and we’ll do our best to keep them comfortable and happy while you’re away. We’re excited to meet some new furry friends, whether that means going for walks, playing, giving lots of belly rubs, or just keeping them company. 🐶❤️ We both work full-time in a hospital, so our schedules vary, but we’re upfront about our availability and only accept bookings we can commit to. We’ll follow your pet’s routine, give them plenty of love and attention, and keep you updated with photos while you’re away. 🐾❤️ Your pet’s safety and comfort come first! We live in a clean, cozy first-floor apartment with a safe and welcoming environment for pets. We’ll keep a close eye on your fur baby, follow their routine, and give them plenty of love, cuddles, and playtime. ❤️

1 / 1
View more

The median cost per visit for pet sitting in Saint Charles is $20

Pet parents share their Rover experiences - Saint Charles

1 / 1
5.0 out of 5 stars

Anna was so sweet and kind to our kitty while we were away. She was also very communicative making us feel confident our cat was being well cared for. We will definitely use Anna again!

Profile image
Alexandra R.
Drop-In Visits
5.0 out of 5 stars

Thank you again for taking such loving care of Zoe. She was so calm when I returned I can tell she really enjoyed your visit!

Profile image
Susan B.
Drop-In Visits
5.0 out of 5 stars

Nicholas is excellent with my two dogs and caring and takes care of them very well. And always goes the extra mile

Profile image
Lynn A.
Drop-In Visits
5.0 out of 5 stars

Janae is pleasant to chat with, and took her time with our initial meet and greet. I feel my pup and home are in good hands with her.

Profile image
Steve J.
Drop-In Visits
5.0 out of 5 stars

Kassandra feels like a part of the family now that we have used her so many times! She goes above and beyond each time, vacuuming, refilling pet supplies, etc., things I don’t even ask, she does anyway. She even grabbed a can of whipped cream at the store for our cat when we ran out all on her own. Book Kassandra, you won’t be disappointed!

Profile image
April H.
Drop-In Visits
5.0 out of 5 stars

Linda and George did a great job of looking after our kitties while we were out of town on an extended stay. I couldn't recommend them enough and we will definitely be reaching out when it comes time for our next trip.

Profile image
Alan M.
Drop-In Visits
5.0 out of 5 stars

Caitlin always does such a wonderful job with our cats. She’s been looking after them for over a year now whenever we’re out of town. Even our most neurotic and picky cat is fond of her. When we come home exhausted from our trips, the cats are always happy, healthy, and it’s clear they’ve been well taken care of. Caitlin is always communicative and responsive, as well.

Profile image
Rebekah S.
Drop-In Visits
5.0 out of 5 stars

Melanie was excellent! She was reliable and kept me up to date on when she was planning to arrive and after she completed her visit. I will definitely use her again in the future.

Profile image
Kathy E.
Drop-In Visits
5.0 out of 5 stars

Margaret is a responsible, thoughtful, and gentle pet sitter. She helped me out at the last minute, too, which was very generous of her. I highly recommend her services!

Profile image
Judy D.
Drop-In Visits
5.0 out of 5 stars

We are so impressed with Brooke and the wonderful care she provided for our pup, Bob! She is sweet, reliable, and gave us complete peace of mind while we were away. We will definitely be booking with her again in the future. We highly recommend Brooke to anyone looking for someone trustworthy and caring to look after their pets!

Profile image
Deseree T.
Drop-In Visits
5.0 out of 5 stars

Megan was absolutely fantastic! She went above and beyond in caring for our cats and gave us complete peace of mind while we were away. She was communicative, thoughtful, and clearly cared about making sure everything was perfect. It's obvious she genuinely loves animals, and they loved her right back. We came home to happy cats and a well-cared-for home, which means the world to us. I wouldn't hesitate to book Megan again and highly recommend her to anyone looking for a reliable, caring, and exceptional sitter. Thank you, Megan, for everything!

Profile image
Stephanie H.
Drop-In Visits
5.0 out of 5 stars

Jessica had great communication and sent us some sweet pictures and updates of our dog when we were gone! Happy to know he was loved when we weren’t home. Thank you!!

Profile image
Lauren D.
Drop-In Visits
5.0 out of 5 stars

Mark was a great sitter/walker, we could tell our dog was comfortable with him from the beginning. We’d recommend and will rebook in the future

Profile image
Andrew L.
Drop-In Visits
5.0 out of 5 stars

Madeline was awesome. Checked in and took care of my crazy boxers while I was at a concert. She was a life saver

Profile image
Jeffrey R.
Drop-In Visits
5.0 out of 5 stars

Goka is very reliable and flexible and wonderful with our high energy dog. Couldn't ask for a better dog caretaker!

Profile image
Robert M.
Drop-In Visits
5.0 out of 5 stars

Mary is awesome with our elderly kitties. We are moving out of state and will miss her and her family.

Profile image
Marybeth H.
Drop-In Visits
5.0 out of 5 stars

Jazz always cares for our kitty with such attention and love. She is responsive, kind, and accommodating. Could not ask for a better pet sitter!

Profile image
Ariana R.
Drop-In Visits
5.0 out of 5 stars

Maddie is the best!! She is our go to person to care for our kitty. Very kind and communicative and you can tell she really loves animals. Highly highly recommend!

Profile image
Rachel R.
Drop-In Visits
5.0 out of 5 stars

Kevin is fantastic to work with. Very professional and trustworthy. My dogs absolutely love him and his dedication to their needs will be the reason I will use him exclusively.

Profile image
Amanda C.
Drop-In Visits
5.0 out of 5 stars

Kristy is wonderful! We feel confident leaving our dog in her loving and very responsible care! Kristy is a gem!

Profile image
Liz D.
Drop-In Visits
1 / 1
Find pet care near you

Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform.

Popular requests for pet sitting - Saint Charles

Select a filter and find qualifying sitters offering pet sitting.

Sitters in Saint Charles average 7
repeat pet sitting clients

FAQs for Pet Sitting - Saint Charles

Frequently asked questions about Rover

The average cost of Pet Sitting in Saint Charles is $21 per visit as of November 2026. Most bookings cost between $18 and $30 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of November 2026, there are 12,335 sitters on Rover offering Pet Sitting across Saint Charles. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Saint Charles. On Rover:

  • 85% of sitters can help with special care needs
  • 90% can help with giving oral medications or injections
  • 94% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

Connect anywhere with the Rover app

Download on the App Store BadgeGet it on Google Play Badge