Dog Walking Ottawa

Book a dog walker to give your dog a 30-minute walk around your neighborhood.

End
Search

Over 1,235
pet parents in Ottawa have booked dog walking

Ottawa, Find top rated dog walking

Prices are estimates per walk for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

1 / 1
Sitter Profile Image: Caitlin T.
Verified Background Check
Caitlin T.
Star Sitter
$25
total per walk
5.0 out of 5 stars
• 11 reviews
8 repeat clients
10 years of experience
Ottawa, ON, K2P

“We want to thank Caitlin for the wonderful care she gave our 7 month old puppy during our 5 day stay in Ottawa. She did a fantastic job and we were totally comfortable leaving our "kid" with her. Highly recommended.”

Profile image
Neil P.
Sitter Profile Image: Tasha M.
Verified Background Check
Tasha M.
$20
total per walk
5.0 out of 5 stars
• 23 reviews
13 repeat clients
7 years of experience
Ottawa, ON, K1R

“Tasha helped me out last minute to take my dog for a walk. There was great communication and great pictures. I would absolutely recommend Tasha and would use her again.”

Profile image
Deborah L.
Sitter Profile Image: Gilda M.
Verified Background Check
Gilda M.
$23
total per walk
5.0 out of 5 stars
• 7 reviews
2 repeat clients
30 years of experience
Ottawa, ON, K2P

“Gilda is very responsive, accommodating and she took amazing care of my senior Italian Greyhound. I wouldn’t hesitate to use her services again. Thank you so much, Gilda!”

Profile image
Courtney L.
Sitter Profile Image: Insiya M.
Verified Background Check
Insiya M.
$23
total per walk
5.0 out of 5 stars
• 10 reviews
4 repeat clients
10 years of experience
Ottawa, ON, K2P

“Insiya is great with Maisie! Maisie always enjoys their walks, and she is reliable, caring, and attentive to any instructions. I’d highly recommend her to anyone looking for a great dog walker!”

Profile image
Ian G.
Sitter Profile Image: Ansuman K.
Verified Background Check
Ansuman K.
$23
total per walk
5.0 out of 5 stars
• 30 reviews
9 repeat clients
15 years of experience
Ottawa, ON, K1R

About: Looking for something more exciting than traditional dog daycare? It is all about giving dogs an active, enriching day while making life easier for their humans. 🐕 What I offer 🚐 Pickup & Drop-Off with the additonal cost. I pick up your dog from home and bring them back after their adventure, so you don't have to worry about driving to and from daycare. 🌲 Adventure Daycare Your dog gets out of the house for an exciting day of exploring, walking, sniffing and experiencing the outdoors. 🥾 Exercise & Exploration Activities are tailored to your dog's age, energy level and personality, with plenty of opportunities to walk, explore and burn off energy. 🧠 Enrichment & Play It's not just about physical exercise. Sniffing, exploring and appropriate play provide important mental stimulation too. 🐶 Small, Personalized Groups I focus on quality over quantity, with careful attention to each dog's temperament and comfort. 📸 Photos & Updates You'll get updates and photos so you can see what your pup is up to during their adventure. ❤️ Safe, Loving Care Your dog's safety and happiness come first. I take the time to understand their routine, personality and individual needs. 🌲 The idea is simple: I pick up your dog → they have an amazing adventure → they come home happy and tired. 🐶❤️ If your dog loves exploring, sniffing, walking and being outdoors, it could be the perfect adventure daycare for them! Adventure for them. Convenience for you. 🐾 If interested lets do a meet-greet and discuss all the different options I provide . Pet care is an important part of my daily routine. I enjoy spending time with dogs and making sure they get plenty of exercise, outdoor time, attention, and enrichment. I monitor and give attention to your pet. I can crate upon request by the pet parent and if the dog is comfortable with it. I have an 8-year-old Golden to keep company with your pet.

Sitter Profile Image: Juho & Olena L.
Verified Background Check
Juho & Olena L.
$19
total per walk
5.0 out of 5 stars
• 5 reviews
1 repeat client
9 years of experience
Ottawa, ON, K1R

“Juho and Olena were excellent! Very communicative and Hatchi enjoyed himself so much!”

Profile image
Celina S.
Sitter Profile Image: Cameron M.
Verified Background Check
Cameron M.
$23
total per walk
20 years of experience
Ottawa, ON, K1R

About: I’ve always grown up with animals in the house. I believe they truly make a house a home. I personally connect most with dogs and enjoy going for walks or runs with them. I also love cats and have 3 of my own with my partner. We also have 2 fish tanks so I can handle those as well! I have experience house sitting for both friends and family, as well as short notice when strangers need. I know that pet care is a full time job. I have a lot of spare time right now so I am looking to fill that over the winter with spending time outside with dogs and house sitting when needed as well. Comfort is my top priority. Keeping the animals in routine is very important to keep stress levels to a minimum. whether that means keeping to an area they know well or maintaining a feeding schedule or anything else i am happy to keep those routines up.

Sitter Profile Image: Michaela D.
Verified Background Check
Michaela D.
$28
total per walk
5.0 out of 5 stars
• 91 reviews
25 repeat clients
10 years of experience
Ottawa, ON, K2P

“Michaela has been walking Jack for quite a while now. He absolutely adores her and I appreciate her flexibility with last minute bookings 😊 I’ll definitely continue booking with her!”

Profile image
Lauren B.
Sitter Profile Image: Julia L.
Verified Background Check
Julia L.
$28
total per walk
5.0 out of 5 stars
• 7 reviews
4 repeat clients
2 years of experience
Ottawa, ON, K1S

“Took amazing care of Ginger! Could tell she was relaxed with Julia and I really appreciated the photo updates along the way! Would welcome her back any time I need a hand and would highly recommend.”

Profile image
Kelsey L.
Sitter Profile Image: Sara K.
Verified Background Check
Sara K.
Star Sitter
$23
total per walk
5.0 out of 5 stars
• 55 reviews
14 repeat clients
18 years of experience
Ottawa, ON, K2C

“I had an absolutely wonderful experience with Sara! ❤️ She took such amazing care of our dog, Michka, and treated him with so much love, patience, and attention. She kept me updated, sent me photos and videos, and I could see how happy and comfortable Michka was with her. Sara is incredibly kind, responsible, trustworthy, and clearly has a genuine love for animals. She went above and beyond to make sure Michka was happy, safe, and well cared for. It gave me such peace of mind knowing he was in such good hands. I would recommend Sara without hesitation to anyone looking for someone reliable and caring for their pet. We will definitely contact her again whenever we need help with Michka. Thank you so much, Sara! 🐾❤️”

Profile image
Natalya G.
Sitter Profile Image: Agatha & Spencer S.
Verified Background Check
Agatha & Spencer S.
$17
total per walk
1 repeat client
15 years of experience
Ottawa, ON, K1Y

About: I’ve loved being around animals since I was young, and dogs have always had a special place in my heart. Over the years, I’ve had the opportunity to care for dogs of different breeds, sizes, and ages, including Chiweenies, Schnauzers, Shelties, Labs, and mixes. From younger pups to more senior dogs, I enjoy getting to know each dog’s personality and understanding their individual needs. I’m a patient, gentle, and attentive person who goes the extra mile to make sure every dog is happy and well cared for. Whether it’s going for walks, playing fetch, or enjoying some quiet time and cuddles, I love finding ways to make their time with me enjoyable. I understand that your dog is family, and I know how important it is to feel confident leaving them in someone else’s care. I’ll treat your pup with kindness, follow their usual routine, and give them plenty of love and attention while you’re away. I’d be so happy to meet you and your furry best friend ❤️🐾 My partner and I have a pretty relaxed lifestyle and are homebodies at heart, so we love spending our evenings at home. I work in the office four days a week from 8–4, while my partner works in the office three days a week and comes home during his lunch hour since his office is just nearby. I’d make pet care part of my everyday routine, from morning walks and feeding to playtime and winding down together in the evenings. On weekends, we enjoy getting outside for walks, bike rides, and hikes, and would love to have a furry companion join us on those little adventures! We also enjoy having quiet days at home, so there’s a nice balance between getting outdoors and relaxing together. We’d make sure any pet in our care feels comfortable, gets plenty of attention, and is treated like part of the family. Whether caring for a pet in our home or in their own, I’d want them to feel safe, comfortable, and well loved. If they were staying with us, we live in a pet-friendly apartment that welcomes dogs, with plenty of lovely outdoor spaces nearby for walks and fresh air. There are parks close by, as well as the scenic Kichi Zibi Mikan pathway and the Canal, which would be great for getting outside and exploring together when appropriate. I’d make sure to follow their usual routine as closely as possible, from feeding schedules and walks to playtime and downtime. I know every pet has their own personality and needs, so I’d take the time to help them settle in and feel at home. If caring for them in their own home, I’d be mindful of keeping their routine and surroundings familiar. I’d also love to keep owners updated with photos and little messages so they can feel reassured that their furry friend is in good hands!

Sitter Profile Image: Anna M.
Verified Background Check
Anna M.
$17
total per walk
5.0 out of 5 stars
• 8 reviews
2 repeat clients
5 years of experience
Ottawa, ON, K1R

“Anna has been great and really helped us out while I'm healing from a knee injury. She can be counted on rain or shine and we felt confident that Fergus was in great hands.”

Profile image
Cherill B.
Sitter Profile Image: Amanda W.
Verified Background Check
Amanda W.
$28
total per walk
5.0 out of 5 stars
• 67 reviews
22 repeat clients
15 years of experience
Ottawa, ON, K1R

“Amanda was an awesome walker when we needed a last minute one for our Mini Schnauzer, Frances. She was flexible, asked a bunch of questions, was very attentive to Frances upon their first meeting, and very clearly loves animals. She sent me multiple photos during their walk together and made us feel super at ease. This was our first time using Rover and Amanda definitely set the bar super high. Thanks Amanda!”

Profile image
Samantha L.
Sitter Profile Image: Bonnie S.
Verified Background Check
Bonnie S.
$18
total per walk
5.0 out of 5 stars
• 4 reviews
2 repeat clients
32 years of experience
Ottawa, ON, K2C

“A great fit for our dog.”

Profile image
Jessica S.
Sitter Profile Image: Jade H.
Verified Background Check
Jade H.
$17
total per walk
5.0 out of 5 stars
• 6 reviews
2 repeat clients
5 years of experience
Ottawa, ON, K1S

About: Hey, my name is Jade and thank you for considering me as a sitter for your pet. I know that it is super important to find the right sitter for your pet. I'm a mom to two adopted cats, four year old Lilith and 18 year old senior Ginger. I also grew up with two mini Aussies that I regularly watch for my parents. I have experience caring for cats and dogs, including senior pets. Please let me know of any special needs your pet has and I am more than happy to accomodate. I make sure to send regular updates and photos of your pet(s) during visits, even on drop-ins and walks. I am a caring person who genuinely loves spending time with animals, and I would love opportunity to care for your pets whether its a short visit or a good walk. I am currently working full-time at a restaurant at night, typically between 4:00pm-12:00am. I am available for drop-ins on weekdays and weekends from 9:00am-3:00pm, as well as walks. For dog walks I am available to walk them in your neighbourhood for 30 minutes to an hour and a half depending on the weather and your dogs needs. I am a very attentive sitter to pets' needs, health, and environment, and I will bring any questions or concerns to your attention whether it is to do with your home or your pet.

Sitter Profile Image: Lindsay S.
Verified Background Check
Lindsay S.
$23
total per walk
5.0 out of 5 stars
• 2 reviews
1 repeat client
26 years of experience
Ottawa, ON, K2E

“Great communication. Great service. My puppies approve.”

Profile image
Mike S.
Sitter Profile Image: Sarah W.
Verified Background Check
Sarah W.
$17
total per walk
20 years of experience
Ottawa, ON, K2P

About: My family has had 3 to 6 dogs my whole life so I’ve had lots of experience caring for all kinds of animals. My family pets are now too far away and I’m missing the fur cuddles - let me spoil yours for an afternoon. I currently work from home and love an excuse to get out of the house or for a walk during the work day! My schedule is super flexible so I’m able to provide lots of care throughout the day. I currently live in a small apartment but love a walk and am always looking for reasons to get out the house. Couch cuddles are always welcome.

Sitter Profile Image: Isabelle v.
Verified Background Check
Isabelle v.
$25
total per walk
5.0 out of 5 stars
• 3 reviews
1 repeat client
1 year of experience
Ottawa, ON, K2P

About: Hi! My name is Isabelle, thank you for considering me as your pet sitter! I have experience taking care of both cats and dogs. For dogs, I offer taking your furry friend on long walks, making them feel at ease with my calm presence and of course cuddles and treats! For cats I offer doing home visits, during these I will feed, clean the litter box, clean up if there are any accidents as well as deep-cleaning litter boxes and help maintain a tidy environment, which is especially helpful for multi-cat households or those with limited mobility. I will of course give your kitties cuddles and play time! I can host cats as well as small dogs in my condo as long as they are okay with my playful 3-year-old cat named Mango and are potty trained. I am also comfortable giving puffers to cats as my cat has asthma and I give him a puffer daily. I am comfortable with all kinds of temperaments as I’ve done numerous home visits, I am always patient and gentle with the cats and dogs and whether they love company or prefers their space, I take the time to understand what they need to feel safe and comfortable. Thank you for your consideration 😊 I have a full time job but I work from home twice a week so I am able to care for pet’s after work or during my lunch break when I am home! I have a condo that is perfect for small animals. I already have a cat named Mango who is a very social boy and so I would be able to board cats that are socialized with other cats as well as small dogs.

Sitter Profile Image: Alyssa Therese S.
Verified Background Check
Alyssa Therese S.
$23
total per walk
5 years of experience
Ottawa, ON, K2P

About: Does your dog have enough energy to power a small city? Or maybe they believe a 20-minute walk should include 47 stops to investigate every tree, mailbox, and suspicious-looking leaf? Either way, I’m here to help! I’m a reliable, caring, and enthusiastic dog walker who loves getting outside and spending time with dogs of all sizes, breeds, and personalities. I understand that every pup is different, so I’ll make sure their walks are suited to their energy level, routine, and individual needs. Whether your dog loves a long adventure, a brisk neighborhood stroll, or a leisurely sniff-filled expedition, I’ll make sure they get plenty of exercise, fresh air, and attention. Your dog’s safety and happiness are my top priorities. I’ll treat every walk with care and responsibility, while making sure your pup has a fun time along the way. And yes, I fully support stopping for important business—like sniffing the same tree for five minutes. 🐶 Reliable walks, happy dogs, tired pups, and hopefully a little less chaos at home! I’m a responsible and dependable part-time worker looking to spend my afternoons doing something I genuinely enjoy—walking dogs! I’m available during the afternoon and would love to help busy dog owners make sure their pups get the exercise, fresh air, and attention they need. Whether your dog enjoys a relaxing stroll around the neighbourhood or a more energetic walk, I’m happy to match their pace and personality. I’m patient, attentive, and understand that every dog has their own quirks. I’ll treat your furry friend with care and respect, while making sure they have a fun and enjoyable time outside. I’m reliable, responsible, and attentive, and I’ll always follow your instructions regarding your dog’s routine, leash, pace, and any specific needs. I’ll treat your pup with patience and care, giving them plenty of attention while keeping a close eye on them throughout the walk. Communication is important to me, so I’m happy to keep you updated and let you know how the walk went. I want you to feel confident knowing your dog is in good hands while you’re busy or away.

Sitter Profile Image: Amelia M.
Verified Enhanced Background Check
Amelia M.
$18
total per walk
2 years of experience
Ottawa, ON, K2P

About: I have taken care of animals and had the tasks of walking or pet sitting in the home for the past couple years. I am comfortable with pets of all breeds and sizes and feel my skills that I have from owning pets myself will better allow me to watch your own pets. Throughout my time watching pets I have had a variety of aged pets and choose to adapt to their comfort level, such as playing fetch and walking on more challenging terrain with a younger dog, and finding a flatter and less busy trail/path for a senior dog. I am currently a University student here in Ottawa and the flexibility of dog walking in my schedule would be perfect! The ability to choose my own schedule allows for me to control my own hours while also maximizing the time I’m able to walk your animals. I enjoy walking on paths and non-busy roads which not only adds to the enjoyment of the walk, but your pets safety. Minimizing distractions for your pet while putting your pets safety and mine first. Within the area I have agreed to dog walk in are some great walking paths and parks that allow for off leash time if given the go ahead by the owner of course.

1 / 1
View more

The median cost per walk for dog walking in Ottawa is $20

Dog parents share their Rover experiences - Ottawa

1 / 1
5.0 out of 5 stars

Maya is amazing! She has been taking my dog for her midday walk for months now. She is always on time and my dog adores her! She has also dog sat for me and I would highly recommend her to anyone!

Profile image
Pemi G.
Dog Walking
5.0 out of 5 stars

I’m so happy to have found Mya to care for Lumi! She communicates well, is flexible and understanding, and takes the time to get to know Lumi and her individual needs. Her knowledge of dogs gives me peace of mind, and her caring approach is much appreciated. Lumi is in good hands, and I would happily recommend her!

Profile image
Nazli T.
Dog Walking
5.0 out of 5 stars

Gilda is a top notch professional - very reliable and highly communicative. Both Duke and I appreciate it!

Profile image
Candace A.
Dog Walking
5.0 out of 5 stars

Insiya was communicative, friendly, and great with Piko! She was super helpful and even went above and beyond to check on him and made sure he was happy. Thank you!

Profile image
Annabell T.
Dog Walking
5.0 out of 5 stars

Jessica had been a great dog walker for Duke. She came on a daily basis to ensure he got his walk and could do his business. We, unfortunately, didn’t have a very long time with Jessica because she ended up landing an opportunity that prevented from walking Duke at the times we needed. She nonetheless offered to finish out the week committed and offered to house sit if needed. We would be happy to have Jessica again.

Profile image
JP P.
Dog Walking
5.0 out of 5 stars

Anna was a great dogwalker! She worked with us to pick up our condo key in a timely manner. Dasher was a satisfied customer too! 100% recommend Anna!

Profile image
Charlotte M.
Dog Walking
5.0 out of 5 stars

Jennifer was so lovey with our dog, Taco! He loved walks with her and we will definitely book again!

Profile image
Meredith G.
Dog Walking
5.0 out of 5 stars

Gordia is the best! She is so patient with our dog, and she goes above and beyond not only with her communication but also with her care. She’s fantastic in every way a pet family would need.

Profile image
Tricia F.
Dog Walking
5.0 out of 5 stars

Catherine was awesome!! We had a meet and greet before the 1st walk where she got to meet my dog!! My dog was excited to see her everytime she picked him up for his daily walk which tells me he really liked her!!

Profile image
Chuck A.
Dog Walking
5.0 out of 5 stars

Sinead has been a gift during my time with Maggie. She’s quick to reply, reliable, trustworthy and punctual. She’s attentive to Maggie’s needs and encourages structure and routine for Maggie’s well-being. I wouldn’t hesitate to trust my animal with Sinead.

Profile image
Michelle G.
Dog Walking
5.0 out of 5 stars

Emily was both flexible and kind with my dogs. Loki was excited for a walk with her every single day. She was able to learn to work with both dogs very quickly.

Profile image
Harivardhan P.
Dog Walking
5.0 out of 5 stars

Kaleigh is very nice to deal with. She is very responsive and it was super easy to get organized. She is gentle and calm, our dog felt confortable right away. Zoé came back from her walk with Kaleigh happy and tired. We would totally recommend her!

Profile image
Pierre C.
Dog Walking
5.0 out of 5 stars

Claire is so sweet and kind with my dog. He's taken to her so quickly, and he's usually quite slow to get to be comfy with people. We couldn't ask for better!

Profile image
Catherine R.
Dog Walking
5.0 out of 5 stars

Chantal has walked our dog Marcy many times. She is reliable, very easy to communicate with, and Marcy seems to enjoy their time together.

Profile image
Barbara R.
Dog Walking
5.0 out of 5 stars

Took amazing care of Ginger! Could tell she was relaxed with Julia and I really appreciated the photo updates along the way! Would welcome her back any time I need a hand and would highly recommend.

Profile image
Kelsey L.
Dog Walking
5.0 out of 5 stars

Kenny is super. Totally reliable and great communicator. He sends lots of pictures and great updates. Thank you!

Profile image
Tracy M.
Dog Walking
5.0 out of 5 stars

Very glad I found Cachell, great with my dog and very quick to respond to any request. 5 stars would recommend to anyone!

Profile image
Alex B.
Dog Walking
5.0 out of 5 stars

That's just a tip for all your help today. I'll get you the actual amount for your work next time I see you, let's pencil Sunday afternoon?

Profile image
Andrea F.
Dog Walking
5.0 out of 5 stars

Kyle is a great dog walker. He is dedicated and caring. He has been walking with our energetic border collie for a couple weeks now, and she adores him. We highly recommend him!

Profile image
Quentin G.
Dog Walking
5.0 out of 5 stars

Jamie took great care of our dog Nugget! She even managed to coax him out for a decent walk in the rain. We love the updates she sends and know that Nugget is in great hands

Profile image
Jenn E.
Dog Walking
1 / 1
Find pet care near you

Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay through Rover’s secured platform—no cash or checks required.

  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book dog walking

  1. 1. Search

    Browse profiles of walkers near you who offer dog walking.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

    It's that easy! All payments are processed through Rover's secured platform.

Popular requests for dog walking - Ottawa

Select a filter and find qualifying sitters offering dog walking.

Sitters in Ottawa average 3
repeat dog walking clients

FAQs for Dog Walking - Ottawa

Frequently asked questions about Rover

The average cost of Dog Walking in Ottawa is $22 per walk as of November 2026. Most bookings cost between $16 and $34 per walk. On Rover, walkers set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 1,430 sitters on Rover for Dog Walking in Ottawa. About 85% of Ottawa sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

Whether you want a solo or group walk depends on your dog's personality. Solo walks can be beneficial for dog parents with reactive dogs, puppies, or dogs who are anxious around unfamiliar animals. Many dog walkers on Rover offer private, one-on-one walking services.

Group walks are a good fit for social dogs who enjoy structured walks. If your dog prefers the energy of a group stroll, ask your dog walker about group walks in Ottawa. Since all dog walkers are local, they may have a neighbourhood dog who is a good walking companion to yours.

Tip: Keep in mind that many cities in Canada require your dog walker to have a permit or licence for group walks.

For dog walking bookings, your dog walker can send a Rover Card with details about your dog’s walk. Rover Cards require at least one photo and may include a map of the walking route, the total walk time and distance, and any pee or poop breaks recorded by the walker.

The route map lets you review where your dog was walked in Ottawa after the booking. It is not live GPS tracking.

Have specific details you would like included? Message your dog walker in the app before the walk begins.

While Rover doesn’t offer traditional subscription services, some sitters offer recurring bookings for services like home visits, dog walking, and doggy day care. Recurring services come with their own perks, such as flexibility to modify services (up to five weeks in advance), automatic billing, Rover card updates, and same-day cancellations.

To find walkers in Ottawa with recurring or weekly availability, select "Repeat Weekly" and which days you’d like them to care for your pet.

Every walker on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

walkers on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement walker.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your walker interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your walker questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and walker for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Ottawa choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Connect anywhere with the Rover app

Download on the App Store BadgeGet it on Google Play Badge