Pet Sitting Union

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Union, Find top rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Zella P.
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Zella P.
$20
total per visit
4.9 out of 5 stars
• 18 reviews
8 repeat clients
20 years of experience
Napa, CA, 94558

“Zella took great care of my dog, Bijou. He was feed twice a day and walked once a day which is my normal routine. She did a nice full walk around several blocks and documented pees and poops for me. He looked happy when I came home. I will use her dog care services again in the future.”

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Geoff D.
Sitter Profile Image: Ciana P.
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Ciana P.
$43
total per visit
5.0 out of 5 stars
• 85 reviews
21 repeat clients
10 years of experience
Napa, CA, 94559

“Ciana was wonderful! For her first booking with us, she spent almost the entire weekend with our senior, anxious dog. He felt comfortable with Ciana immediately. I didn’t have to worry at all while I was away from him. She has a very calm and kind presence. Ciana is great with communication too. Highly recommend and will book her again.”

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Lara K.
Sitter Profile Image: Charene Z.
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Charene Z.
$35
total per visit
54 years of experience
Napa, CA, 94558

About: I have had and taken care of animals my entire life. Dogs, cats, livestock. I have also Farm Sat. I like being around animals and their company. Drop-In’s can be early mornings and evenings. Dog walks can be mon thru thurs evenings, fri, sat, sun early mornings. Pets, rubs, scratches are provided. My pets needs are met twice a day. Cleaning litter box and yard, provide wet food, dry food 24/7, clean water. Pets, scratches, and lovies.

Sitter Profile Image: Margo S.
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Margo S.
$18
total per visit
5.0 out of 5 stars
• 13 reviews
3 repeat clients
10 years of experience
Napa, CA, 94558

“Margo was wonderful taking care of our cats over the holidays. She was reliable, communicative, and clearly attentive to their routines and comfort. We felt completely at ease knowing they were in such good hands while we were away. We would absolutely trust Margo again and highly recommend her to anyone looking for thoughtful, dependable pet care.”

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Erin L.
Sitter Profile Image: Naomi W.
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Naomi W.
$28
total per visit
15 years of experience
Napa, CA, 94559

About: I have been around all types of animals, both big and small, since I was a baby, so caring for animals has always been a big part of my life. I have a lot of experience working with different types of dogs and understanding their individual needs. I’m comfortable with daily care, giving medications, and providing basic first aid when needed. I’m always excited to take on a new challenge and to learn more about caring for your animal(s). I am almost always available all day, everyday of the week! Perfect for pet owners who may need a little more help while they’re away! When caring for pets in a client’s home, I make sure they feel safe, comfortable, and cared for while keeping their normal routine as much as possible. I follow the owner’s instructions closely, including feeding, medication, exercise, bathroom breaks, and cleaning up after them. I also give each pet plenty of attention and watch for any changes in their behavior or health so I can let the owner know if anything seems wrong.

Sitter Profile Image: Brooke S.
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Brooke S.
$28
total per visit
5.0 out of 5 stars
• 7 reviews
1 repeat client
10 years of experience
Napa, CA, 94559

About: I am the go to pet sitter in my family and group of friends. My husband and I have been unable to get our own pet up to this point due to lease agreements. However, I am meant to have a pet and have lots of care to give! I love to go on long walks and it’s way more fun with a pet friend. I have experience with extremely reactive, large dogs, antisocial cats, and everything in between. I love going on walks and make sure to get out of the house every day! I don’t commute to work which frees up extra time in my day. I make sure to follow the pet parents’ lead and protocol. Our friends often have a well established routine, so I make sure to follow it to not disrupt the animal. However, when possible, I like to spoil a little! That includes longer walks, extra words of praise, and playing with their favorite toys (fetch, tug-o-war, etc).

Sitter Profile Image: Justeen M.
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Justeen M.
$22
total per visit
5.0 out of 5 stars
• 4 reviews
4 years of experience
Napa, CA, 94558

About: I love bathing and grooming animals. I want to build my experience in the professional field so that way I am able to learn how to be the best dog groomer and the best dog bather you’ll ever know. I take pride and passion and taking care of my dogs as I am training them to become the best family dog and the most behaved, keeping your pets, healthy and occupied will help boost my career and help me get towards my goal into the animal industry I currently am searching for a part-time job and as of April, I am not available on Sundays and Mondays, but other than that, I’m able to do whatever is needed I’m able to have pups at my house as long as they are friendly as I have a dog of my own who loves other dogs and we have two cats and a bunny. I’m willing to do overnight visits and I am willing to go make your dogs and I’m willing to clip nails and brush teeth and I can even do some basic training If I was kept if your dog, I typically would take them to a dog park and I would bring a water bottle for themselves a water bottle for me a water bowl for them and a nice bag of treats to reward good behavior and training. I have a gate and some puppy pads if I’m taking care of a puppy that could not touch the ground however I prefer to not have any pets at my house if avoidable

Sitter Profile Image: Magali L.
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Magali L.
$35
total per visit
5.0 out of 5 stars
• 13 reviews
1 repeat client
15 years of experience
Napa, CA, 94559

“Magali was great, took great care of Runner and communicated with us throughout the process. We were visiting from out of town and staying in an Airbnb. She made sure our pet felt at home during her visit and sent us lots of photos. ❤️”

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Merylee S.
Sitter Profile Image: Mariah J.
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Mariah J.
$43
total per visit
5.0 out of 5 stars
• 260 reviews
98 repeat clients
30 years of experience
Napa, CA, 94558

“Mariah was great! She updated on all visits and we couldn't be happier with the care and attention she provided. We would highly recommend Mariah and will definitely book her again in the future.”

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ANNETTE C.
Sitter Profile Image: Channing M.
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Channing M.
$28
total per visit
5.0 out of 5 stars
• 48 reviews
9 repeat clients
6 years of experience
Napa, CA, 94558

“Channing is a wonderful communicator and took such great care of Max and Gloria! I felt very comfortable being away from home for such a long time knowing she was taking care of them. Highly recommend!”

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Jenny L.
Sitter Profile Image: Logan T.
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Logan T.
$49
total per visit
5.0 out of 5 stars
• 11 reviews
4 repeat clients
14 years of experience
Napa, CA, 94559

“Logan's drop-in visits with our seniorly cat were just the ticket. We got a long weekend out of town and Mello was well cared for. He got his meds, food, clean up, plus play time and brushing. Adorable photos, too. This was preceded by a thoroughly enjoyable meet and greet. We'll certainly have Logan as our pet sitter again.”

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Jack Z.
Sitter Profile Image: Samantha F.
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Samantha F.
$28
total per visit
5 years of experience
Napa, CA, 94558

About: I have had dogs since I was born, so growing up pets have always been impotent to me. I have learned the best ways to take care of them, and I am experienced in exactly what your pet will need! I am currently working part time, so I will have plenty of time to take care of your pups! I get off work at 3:00, and usually don’t work weekends. I always have time to walk and take care of my little guy at home. I am 100% willing to come to your home! I will stick to the schedule and rules you have for your pet, and make sure they are as comfortable as they are when you’re home!

Sitter Profile Image: Enrike G.
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Enrike G.
$29
total per visit
25 years of experience
Napa, CA, 94558

About: I have taken care of many dogs, including my own. I've had 2 huskies in the past and now have a black lab. I love spending time with animals. I make sure that dogs get all the loving that they need. I’m available pretty much any time of the day because I work from home. I will walk your dog or care for your dog at home. If you need me to I can keep you updated on how things are going to insure that you are completely happy. I will even send you endless pictures if you'd like! I currently work from home and am able to stay overnight whenever needed and can check up on your dog anytime of the day. I'm even happy to sit with them while I take a meeting! My dog is an indoor and outdoor dog. He enjoys playing in the yard and going for walks. I usually sit on the patio with him while I work if the weather is nice. At night he goes into a crate. I will make sure that your pet gets the attention that it needs.

Sitter Profile Image: Landon M.
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Landon M.
$32
total per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
15 years of experience
Napa, CA, 94559

About: I have extensive experience caring for dogs of all sizes, from extra small to extra large. My responsibilities have included feeding, walking, playing, bathing, and general engaging with dogs of diverse temperaments and personalities. I also have extensive experience with senior dogs. Writing is not one of my strong suits so please do not let that discourage you from sending a message or requesting a booking! I currently work full-time at a veterinary hospital with a varying schedule, but I will prioritize making time for your pet. I am committed to adjusting my availability to ensure your beloved pets receive the exceptional care they deserve. When caring for pets, I prioritize safety, trust, and creating a comfortable environment. I carefully assess each pet's unique needs, ensuring that the surroundings are secure and pet-friendly. I follow any specific instructions provided by the owner to maintain consistency in the pet's routine, helping to reduce stress. By establishing a trusting relationship with both the pet and the owner, I ensure that all care provided is reliable and compassionate, whether it's in my home or theirs. We can arrange a meet-and-greet prior to any appointments to ensure everyone, including your dog, feels comfortable. Please don't hesitate to ask any questions you may have.

Sitter Profile Image: Mia P.
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Mia P.
$26
total per visit
1 repeat client
10 years of experience
Napa, CA, 94558

About: When I wasn’t with my horse or loving on my own pets, I was the go-to pet sitter for family and the neighborhood dog walker for anyone who needed an extra hand. I’ve had animals in my life for as long as I can remember—including my sweet puppy Blossom, who was in a wheelchair and had hydrocephalus (water on the brain). She needed round-the-clock care, and I was there for every moment, so I understand how much love, patience, and attention pets deserve—especially those with special needs. I’m caring, loving, and endlessly patient, and I promise to treat your fur baby like my own. Whether it’s a walk, a cuddle, or a good old-fashioned game of fetch, I look forward to being the reason your pet can “smile” during the day… even if I have to make silly faces or use my best squeaky-toy voice to do it! Lol. I already spend part of my week walking dogs for a friend, and it’s one of my favorite parts of the day. Since I work from home, I’ve got plenty of flexibility for walks, hikes, playtime, and all the tail wags and happy zoomies your pet needs! Let me know what YOU prefer for your fur baby. (: I’m more than happy—and honestly, I prefer—to come to you! It gives me a nice break during my workday and lets me spend quality time with your pet in their own space. I’m great at reading animal behavior and body language, and I have experience caring for pets with special needs (I had my own), as well as handling aggressive behavior, food aggression, nervousness (I’ve fostered pups with these challenges), training, crate training, and more. Just let me know what your pet needs, and I’ll adapt to make them comfortable and happy!

Sitter Profile Image: Drew H.
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Drew H.
$35
total per visit
5 years of experience
Napa, CA, 94558

About: What sets me apart is that I treat every dog like family. I’m patient, attentive, and take the time to understand each dog’s personality, routine, and individual needs. I’m comfortable caring for puppies, energetic dogs, nervous pups, and seniors who need extra patience and attention. I also enjoy reinforcing basic manners and leash training through positive, consistent guidance. My goal is for every pet to feel safe, loved, and happy while you’re away! Pet care fits naturally into my routine! I currently work at a doggy daycare, where I spend my workdays caring for and interacting with dogs. I work 4 days a week and have 3 days off, giving me plenty of flexibility to provide walks, drop-ins, daycare-style playtime, and overnight care on my days off. I love staying active and spending my free time with dogs, so pet care is something I genuinely enjoy! I care for every pet based on their individual routine, personality, and needs. In a client’s home, I make sure pets feel comfortable and safe by keeping their normal feeding, walking, playtime, and potty schedules. I’m happy to provide lots of attention, exercise, cuddles, and positive reinforcement. I also keep owners updated with photos and messages so they always know how their pet is doing. My goal is to make your pet feel right at home while you’re away!

Sitter Profile Image: Esparansa A.
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Esparansa A.
$35
total per visit
8 years of experience
Napa, CA, 94559

About: I’m new to Rover but I, like so many others on here love animals! I have 2 dogs, an 8 year old tiny yet mighty Chihuahua and a 3 year old energetic and loving Border Collie. These two crazy boys have helped me learn that no two dogs are the same but a few things that they do have in common is their need for patient, loving, and understanding care takers. Dogs are the main animals that I’ve had the opportunity to care for, from chihuahuas to German shepherds but I’ve also had some clients with fish and turtles that needed boarding as well. I currently work at my administrative job 3 times a week and I’m looking for a fun way to spend my off days! My schedule is very flexible and I’m open to working around your pets routine! Most of my pet-sitting services take place in your home, where your pets can stay comfortable in the environment they know and love. My goal is to keep their routine as consistent as possible while providing them with plenty of love, attention, and personalized care. I also provide regular walks and engaging outdoor activities to keep them physically active and mentally stimulated. Every pet is treated as if they were my own, ensuring they feel safe, happy, and well cared for while you're away.

Sitter Profile Image: Aryana N.
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Aryana N.
$56
total per visit
5.0 out of 5 stars
• 4 reviews
2 repeat clients
10 years of experience
Napa, CA, 94559

“Aryana was so great at responding quickly, giving us updates, and spending time with our cats while we were away. She even swept up some litter mess for us while she was there to feed them. Thank you so much!”

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Claire L.
Sitter Profile Image: Jessica M.
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Jessica M.
$70
total per visit
6 years of experience
Napa, CA, 94558

About: Reliable, patient, and attentive to every pet’s unique personality and needs. Whether it’s walks, playtime, feeding, cuddles,medication or keeping anxious pets comfortable while you’re away, I make sure your pet feels safe, loved, and cared for at all times. I understand how important trust is when leaving your furry family member with someone else, and I take that responsibility seriously. Your pet’s happiness, comfort, and safety will always come first with me. 🐾 I'm currently extremely available! Can do Mornings, afternoons, or nights! I love all animals! Have years of experience! Also a babysitter as well as house sitter! I have a fenced of home with a backyard and friendly cat and dog! I can bathe animals, walk them, and keep them great company.

Sitter Profile Image: Kyra C.
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Kyra C.
$22
total per visit
5.0 out of 5 stars
• 1 review
1 repeat client
10 years of experience
Sonoma, CA, 95476

About: I grew up surrounded by dogs of all sizes and have volunteered at shelters and adoption events like Rocket Dog Rescue and Pets Lifeline since I was a kid. Through this rescue work, I am experienced in safe new dog introductions and behavioral de-escalation. I adopted my current dog at an event I was working and raised her as my emotional support animal on my busy college campus, which taught me how to keep pets grounded in stimulating environments. She is fantastic with small dogs, so if your little ones stay with us, they will have a friendly companion. Whether you have a big breed, a timid rescue, or an independent cat, I am dedicated to providing a safe, comfortable, and loving environment for them while you are away. I just finished my masters program so I currently have a highly flexible schedule, meaning I can dedicate plenty of time and attention to your pets throughout the day. My weekends are sometimes eventful, but my weeks are free for some furry love! I live in a cozy condo in Sonoma with my dog. While I don't have a private yard, I have a beautiful porch perfect for afternoon sunbathing. Safety is my top priority, so dogs are only ever allowed on the porch when I am home and actively supervising them. To make up for the lack of a yard, I go on frequent adventures! My dog and I regularly visit the lovely park just around the corner to run and search for lizards, and we love walking the perimeter of the Sonoma Square for people watching.

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Pet parents share their Rover experiences - Union

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5.0 out of 5 stars

Katherine did a fantastic job taking care of our dog! She was communicative and very helpful. She sent pictures of our pet each time she took him out. She is very professional yet kind, and exceeded expectations!

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Catharine R.
Drop-In Visits
5.0 out of 5 stars

Amber took care of my 11 yr old vizsla while I was on a work trip. He had just had surgery and was needier than usual. She kept me informed of how he was doing and went above and beyond bringing in packages and letting me know about someone coming to do service in my yard. Highly recommend Amber for her thoughtful and caring approach and will absolutely be booking with her again.

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Rachel B.
Drop-In Visits
5.0 out of 5 stars

Kathrine was available last minute to check on Maisey for us and she was great! She was communicative and patient. She sent a lot of photos and updates and took good care of Maisey. Thanks again!

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Molly C.
Drop-In Visits
5.0 out of 5 stars

Zella was available last minute to check in on Maisey and was great at communicating! Hopefully next time Maisey is less shy!

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Molly C.
Drop-In Visits
5.0 out of 5 stars

Gianna was great to work with. She is responsible and kind and was very flexible when our plans changed unexpectedly. She was great with our dog Buster and you can tell she really loves animals.

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Catharine R.
Drop-In Visits
5.0 out of 5 stars

Haley was the best, our mom’s cat Joey fell in love with her ❣️ as she did with him. We would most definitely recommend her 100 times over🥰 Thank you Haley for all the love you gave our moms cat 🐈‍⬛ and now he get to have you your husband and a new kitty sisters love he so well deserves 🌻

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Shirley M.
Drop-In Visits
5.0 out of 5 stars

Margo was great, sending me pictures of my kits and clearly taking care of everything I asked of her. I definitely recommend her.

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Susan B.
Drop-In Visits
5.0 out of 5 stars

Dealan was great taking care of our kitty while we were away! She kept us updated on all the topics we asked, and he really enjoyed her company.

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Michaila M.
Drop-In Visits
5.0 out of 5 stars

Cassie took very good care of my cat. She shared pictures while I was gone which assured me that my baby was well taken care of. I will definitely reach out to Cassie again if I need the service again.

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Rosy V.
Drop-In Visits
5.0 out of 5 stars

My family had to go away for the weekend needed a drop in person for our dog Sammy. Megali was able to help us out and did a great job. She provided great updates and daily pictures. Our dog looked happy and we would definitely recommend Megali to our friends. Thanks again for the great service.

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Gregory K.
Drop-In Visits
5.0 out of 5 stars

We had a very good experience with Kelly, she listened to what’s important to us and we felt like she communicated really well. We received a lot of feedback on how our cats were doing, interacting and behavior information. Kelly also sent a lot of photos which always helps when we’re away. We had a couple of issues with our automated litter machine and Kelly was able to resolve the issue and communicated with us to make sure everything was working properly.

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Tim H.
Drop-In Visits
5.0 out of 5 stars

My pets had the best time with ciana and her family as usual! We are so lucky to be stress free when we travel due to her care.

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Gelyna P.
Drop-In Visits
5.0 out of 5 stars

Once again, Olivia is so great with our kitten - KiKi! We are so appreciative of her genuine care for her!

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Gabrielle A.
Drop-In Visits
5.0 out of 5 stars

Michelle took great care of Louie! He gets nervous when I’m away, but she made him feel so comfortable. Thankful for her looking after him!

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Lauren O.
Drop-In Visits
5.0 out of 5 stars

Vanessa was great watching my two pups! I came home to happy, healthy, and relaxed dogs. Will def book again!

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Gregory H.
Drop-In Visits
5.0 out of 5 stars

Giselle was great with our cats and was an excellent communicator. She arrived ontime each day and provided frequent updates which allowed us to relax and enjoy our trip knowing our boys were in good hands!

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Acalia C.
Drop-In Visits
5.0 out of 5 stars

Francesca has always been our go-to sitter, she's great with our two cats! I really appreciated the photos she sent of them while I was traveling, as I missed them dearly!

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Hayley W.
Drop-In Visits
5.0 out of 5 stars

I came home to 4 well-fed and content cats. Gina kept everything clean and she was consistent in her visits. I appreciated the photo updates and her responsiveness to any messages I sent. I will definitely ask for Gina's help again when I need a cat-sitter!!

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Linda M.
Drop-In Visits
5.0 out of 5 stars

Great communication and great care of our animals. Got the cat to come out of hiding even. 10/10 would recommend

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Jeremy W.
Drop-In Visits
5.0 out of 5 stars

Avery was very dependable and provided the services that I was asking for. She also closed up our chickens in the coop in the evening when it was turning dusk. Avery, I can’t wait to hire you again!

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Suzanne L.
Drop-In Visits
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  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

    Schedule a free in-person Meet & Greet to find the perfect fit.
  3. 3. Book & Pay

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Popular requests for pet sitting - Union

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FAQs for Pet Sitting - Union

Frequently asked questions about Rover

Rover is the largest marketplace for local pet care. Whether you're looking for pet sitters, dog walkers, or house sitters who specialize in pet sitting, you can narrow your search by entering your ZIP code to find sitters within walking distance in your neighborhood.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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