Pet Sitting Mount Vernon

Book a pet sitter to stop by your home a few times a day to feed and play with your pet.

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Over 305
pet parents in Mount Vernon have booked pet sitting

Mount Vernon, Find top rated pet sitting

Prices are estimates per visit. Pricing may vary based on your search. A booking fee of 11% and taxes will apply.

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Sitter Profile Image: Jorge R.
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Jorge R.
Star Sitter
from
$28
per visit
5.0 out of 5 stars
• 679 reviews
113 repeat clients
32 years of experience
Mount Vernon, NY, 10552

“Jorge sent pictures with every update and was extremely communicative throughout the whole process which helped me feel at ease. I would absolutely book him again :)”

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Danielle S.
Sitter Profile Image: Noelle C.
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Noelle C.
from
$25
per visit
5.0 out of 5 stars
• 53 reviews
19 repeat clients
10 years of experience
Yonkers, NY, 10704

“Noelle was so great with my cat, she was great at communicating even while I was in a diffeeent country, and she gave a picture with every visit, keeping me updated on how they got along.”

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Lindsay W.
Sitter Profile Image: Kristine D.
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Kristine D.
from
$25
per visit
5.0 out of 5 stars
• 214 reviews
79 repeat clients
5 years of experience
Mount Vernon, NY, 10552

“kristine was so communicative, attentive and compassionate! she kindly took care of our kitties for an extended period of time and was so wonderful throughout the whole process. she provided lots of wonderful notes and pictures every day. highly highly recommend!! ❤️”

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Shelby D.
Sitter Profile Image: Ana P.
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Ana P.
from
$25
per visit
5.0 out of 5 stars
• 14 reviews
5 repeat clients
10 years of experience
Pelham Manor, NY, 10803

“Ana did a great job taking care of our kitties, even though they are super shy and hid most of the time. She went above and beyond looking for them and making sure they were safe! Absolutely will ask for her help again in the future.”

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Charli L.
Sitter Profile Image: Karen G.
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Karen G.
Star Sitter
from
$35
per visit
5.0 out of 5 stars
• 290 reviews
85 repeat clients
30 years of experience
Yonkers, NY, 10710

“Karen was an absolute 5 star cat sitter! She went above and beyond to care for our cat for 10 days that we were out of the country. She shared detailed updates every day with a lot of photos. On a really hot day, she even asked to turn on the air conditioning for our cat and went back to our place to do so after she had left. Our cat is very shy and standoffish and Karen was incredibly patient with her every day. We would definitely choose her again to watch our cat, and would feel very comfortable leaving her in Karen’s capable hands!”

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Sarah K.
Sitter Profile Image: Cindy A.
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Cindy A.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 55 reviews
23 repeat clients
10 years of experience
Yonkers, NY, 10704

About: With over 10 years of pet sitting experience, our home has become a second home for countless furry friends. What started as a fun activity with my young son has grown into a true passion we continue to share. Now a spirited teenager, my son still brings the same energy and love to every pet we care for—ensuring each one gets plenty of attention, playtime, and cuddles. We live in a private apartment in a family-owned three-family house in Lower Westchester. Our home is clean, spacious, and pet-friendly, with a private deck and a small backyard perfect for fresh air and play. We’re also just a short walk from the beautifully updated Yonkers waterfront, where your pet will enjoy scenic strolls and outdoor fun. You won’t find a more dog-loving duo. Whether your pet is high-energy or prefers laid-back lounging, we’re happy to tailor our care to their unique needs and personality. We truly love what we do—and it shows. Feel free to reach out with any questions. We can’t wait to welcome your pet into our home! Pet care is a natural part of our daily routine. Since we’ve been pet sitting for over a decade, we’ve built our schedule around giving pets the attention and care they deserve. Morning and evening walks are part of our daily rhythm, and we make time throughout the day for play, feeding, and cuddle sessions. My teenage son is very involved—he loves helping with walks, playtime, and making sure each pet feels right at home. Whether we have one guest or a few, they’re always integrated into our family life with love and consistency. In our home, pets are treated like family. We provide a safe, clean, and loving environment where they can relax and be themselves. They have access to cozy spaces indoors, a private deck for fresh air, and a small backyard for outdoor time. We stick closely to each pet’s routine—whether it’s feeding schedules, medication, or special care instructions—to ensure a smooth and stress-free stay. When caring for pets in a client’s home, I’m respectful of their space and routines. I make sure pets feel comfortable and secure, keeping things as familiar as possible. Whether it’s walks, playtime, or quiet companionship, I adapt to their individual needs while maintaining communication with the owner for peace of mind.

Sitter Profile Image: Beatrice G.
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Beatrice G.
from
$23
per visit
4 years of experience
Mount Vernon, NY, 10552

About: For the past 4 years, friends and family have trusted me to care for their fur babies with the same love, patience, and attention they give them at home. I truly enjoy creating a cozy, comforting space where dogs feel safe, happy, and loved whether that means long walks, playtime, or snuggling on the couch. Every doggie that I care for holds a special place in my heart, and I’m always excited to welcome more furry friends into it. My weekdays are dedicated to work, but once it hits 5:30pm I am available for evening care. I am also fully available on weekends (for multiple visits) and excited to spend quality time caring for your pets whether it’s for a walk and cuddles, or to clean out a litter box and swing around a wand toy. In my home pets are treated like family, some even say they are "spoiled" (haha! whatever that means). Whether yours loves playtime, relaxing, or extra cuddles, I make sure they get plenty of attention, affection, and care throughout their visit. My goal is always to create a calm, loving environment where pets can feel happy and cared for.

Sitter Profile Image: Kim G.
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Kim G.
from
$25
per visit
4.6 out of 5 stars
• 12 reviews
5 repeat clients
20 years of experience
Mount Vernon, NY, 10552

“Kim took great care of my cat during my vacation, I appreciated the photos and updates.”

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Janik Z.
Sitter Profile Image: Sara Z.
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Sara Z.
from
$24
per visit
5.0 out of 5 stars
• 9 reviews
5 repeat clients
20 years of experience
Bronxville, NY, 10708

“Sara is fantastic. She played with our cats and made sure they were fed every day when we were gone. She sent use cute photos too. I felt safe knowing that my cats would be well taken care of while I was away.”

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Gina S.
Sitter Profile Image: Solmarie D.
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Solmarie D.
from
$40
per visit
5.0 out of 5 stars
• 25 reviews
14 repeat clients
14 years of experience
Mt Vernon, NY, 10553

About: I have been a dog lover & owner for almost 20 years as well as professionally caring for a vast range of dogs in the Upper Westside of Manhattan for over 14 years. Rest assured that I will care & love your fur baby as I do all my own. I am currently working part time to accommodate the needs of previous clients, while I keep an open flexibility for the needs of my new clients. Please see website for additional rates regarding same day requests, private walk requests, & holidays. I have recently moved to Fleetwood and I am trying to transition my clientele from the upper west side to be more local going forward.

Sitter Profile Image: Michelle P.
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Michelle P.
from
$18
per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
7 years of experience
Wakefield-Williamsbridge, Bronx, NY, 10466

About: I’ve taken care of my own pets since I was about 14. Cats, dogs, birds, and fish included! Ever since I was a kid, I’ve had a natural love and empathy for all kinds of animals. They still bring me the same amount of joy today, and always will :). At the moment, I have a dog and a chinchilla whom I adore, and taking care of any additional pets will only add on to my joy. At the moment, I am studying from home so my schedule is quite open and flexible. I would be available for both weekdays and weekends! I have a very friendly dog at home that will keep your pet company if they need a companion. Everyone at home is also an animal lover, so your pet will be in great hands!

Sitter Profile Image: Alejandro L.
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Alejandro L.
from
$25
per visit
5.0 out of 5 stars
• 29 reviews
7 repeat clients
15 years of experience
new rochelle, NY, 10801

About: I’m Alejandro animal lover! ! 😁 I can’t wait to see your fur babies! 🐾 I believe they deserve the best. Me and my sister we love dogs and cats, and both have experience since all our family and friends trust us with taking care of their pets. Hope we can meet you and your fur family! See you soon. A little history: My first pets were my aunts dog, two dogs, our family kept them because my aunt move out of the country and she knew we would take care of them. Also when i was 12 i had my own dog, his name, Mufasa, my son. I've been in a organization in Peru helping finding homes for dogs and taking care of them. I am loving with dogs, spending time with them is really enjoyable. Cats are fun to play with also, really lovable creatures. Had also a two parrots, Polly and Eva, They were amazing pets!! Later on, i took care of three labradors for a weekend. A few months ago was my last sitting before i got into this app, was a puppy, labrador mix, trained to be a service dog. If you have any questions regarding the safety of your pet, please feel free to send me a text. I am more than happy to answer every questions you have 🙏🙏 If you have any questions regarding the safety of your pet, please feel free to send me a text. I am more than happy to answer every questions you have 🙏🙏

Sitter Profile Image: William J.
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William J.
from
$10
per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
1 year of experience
Pelham, NY, 10803

“Great cat sitter! Provided daily updates and pictures during the drop in visits and a pleasure to have look after our cat.”

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Zenub P.
Sitter Profile Image: Alexis F.
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Alexis F.
from
$30
per visit
5.0 out of 5 stars
• 5 reviews
2 repeat clients
22 years of experience
Mount Vernon, NY, 10552

“Felt totally comfortable with Alexis caring for Finn. She was punctual, communicative and positive. We will definitely use her again!!”

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Mary Michael L.
Sitter Profile Image: Ben H.
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Ben H.
from
$16
per visit
5.0 out of 5 stars
• 1 review
13 years of experience
Mount Vernon, NY, 10553

About: Hello everyone my name is Ben H and I’ve been a dog owner for more than 13 years I took wonderful care of my dog so you can know your pet would be in wonderful hands. I enjoy dogs so your dog will be treated just as if I were you. I give dogs the proper walk for about 30-45 minutes. I know pets are one of the most important things in people lives and it’s hard to find the right person to handle them with care as you do so with me your dog shall always get that same treatment whether it’s for a walk overnight stay or dog sitting for the day. So if you need someone for the job I’m your guy!!!

Sitter Profile Image: Jessica J.
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Jessica J.
from
$30
per visit
5.0 out of 5 stars
• 19 reviews
4 repeat clients
30 years of experience
Yonkers, NY, 10710

“Jessica is so sweet to our little floof! It’s important for us to have a pet sitter who really engages our cat Midge because she gets anxious without snuggles and play. Jessica does a great job!”

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Jessica A.
Sitter Profile Image: Miryam B.
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Miryam B.
from
$30
per visit
5.0 out of 5 stars
• 3 reviews
1 repeat client
9 years of experience
Wakefield-Williamsbridge, Bronx, NY, 10466

About: Mi experiencia en el cuidado de peluditos nace desde mi rol como mamá de Sancho y KC, lo que me ha permitido desarrollar paciencia, responsabilidad y atención a sus rutinas diarias, necesidades emocionales y bienestar. Comprendo la importancia de brindar un ambiente seguro, tranquilo y lleno de cariño, respetando los tiempos y personalidad de cada uno. Con mi servicio, tus peluditos estarán seguros, bien atendidos y rodeados de amor y cuidado, tal como cuido a mi propia familia. También puedo acompañarlos en paseos, alimentación, medicación y rutinas diarias según sus necesidades. My experience caring for furry friends comes from my role as mom to Sancho and KC, which has allowed me to develop patience, responsibility, and attention to their daily routines, emotional needs, and overall well-being. I understand the importance of providing a safe, calm, and loving environment, respecting each pet’s personality and pace. With my service, your furry friends will be safe, well cared for, and surrounded by love—just as I care for my own family. I can also assist with walks, feeding, medication, and daily routines according to each pet’s needs. Trabajo desde casa y estoy disponibles los 7 días de la semana. Puedo cuidar, acompañar y pasear a tus peluditos, siguienfo sus rutinad y asegurándome de que estén felices y seguros. I work from home and am available 7 days a week. I can care for, accompany, and walk your pets, following their routines and ensuring they are happy and safe. Cuidado en mi casa: Reciben atención personalizada, cariño, compañía, juegos y respeto a sus rutinas diarias, en un ambiente seguro, tranquilo y familiar. Paseos: Salidas supervisadas y seguras, ajustadas a su nivel de energía, personalidad y necesidades. Cuidado en su domicilio: Me adapto a sus rutinas y preferencias, brindando compañía, alimentación, paseos y atención según sus necesidades, respetando su espacio y hábitos. Care at my home: Pets receive personalized attention, love, companionship, playtime, and respect for their daily routines, in a safe, calm, and homey environment. Walks: Supervised, safe outings tailored to their energy level, personality, and needs. Care at the pet’s home: I follow their routines and preferences, providing companionship, feeding, walks, and attention according to their needs, respecting their space and habits.

Sitter Profile Image: Justin J.
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Justin J.
from
$30
per visit
5.0 out of 5 stars
• 14 reviews
1 repeat client
26 years of experience
Country Club, Bronx, NY, 10475

About: We’re Justin and Esther—animal lovers with years of hands-on experience caring for both dogs and cats. Justin has had pets his whole life, starting with a sweet cat named China, who had a litter of kittens he raised until their passing. Today, we care for Lunae Lux, our energetic Siberian Husky, and Fayth, Justin’s affectionate cat. For Esther, being surrounded by animals was always a dream—and marrying Justin made it a reality. It’s allowed her to bond deeply with both Lunae and Fayth, fulfilling her lifelong wish to share her days with furry companions. Whether it’s walks, playtime, or training, we’re passionate about giving every pet the care and love they deserve. Animals are the first and most important priority of the day, afternoon and night. They are like children in that aspect, or fur children as people say. My cat and dog get along very well. I have trained my Siberian Husky to be more understanding and caring to smaller animals such as cats.

Sitter Profile Image: Katelyn C.
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Katelyn C.
from
$20
per visit
5.0 out of 5 stars
• 12 reviews
4 repeat clients
5 years of experience
Riverdale, New York, NY, 10471

About: Ive been pet sitting since I was around 12 years old, and have had a dog ever since I was a kid. I love taking care of animals and giving them as much love and attention as possible. Ive taken care of small Yorkies to large Rottweilers and everything in between. I have also been professionally walking dogs for the last 5 years. I have always had a special place in my heart for animals of all kinds, which leads me to prioritize their needs. I am currently working as a professional pet sitter/walker so your pets needs are my top priority! I am very diligent about keeping the animals safe; not only while they are outside but while they are in the home as well. While on walks I have worked with different kinds of reactive dogs and know techniques and strategies that will help keep all parties safe and secure. I also have experience in giving pets medication and making sure they don'e eat anything that could hurt them.

Sitter Profile Image: Darianny B.
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Darianny B.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 23 reviews
9 repeat clients
7 years of experience
Yonkers, NY, 10701

“Darianny was absolutely wonderful with my babies. She left detailed reports and was very attentive to them. Thank you, Darianny!”

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Diane S.
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The median cost per visit for pet sitting in Mount Vernon is $25

Pet parents share their Rover experiences - Mount Vernon

1 / 1
5.0 out of 5 stars

We were really happy to ask Lizette take care of our kitties again. She does a wonderful job and gives them such great care and attention. It really helps us feel better about being away!

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Erich E.
Drop-In Visits
5.0 out of 5 stars

Bella is so reliable I can set my clock by her arrival . She always shows up promptly to take care of my dog( I never worry that she’ll be late ) and does an excellent job with our most cherished Alice. So happy to have Bella looking after Alice .

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Merri R.
Drop-In Visits
5.0 out of 5 stars

Camille was great with my puppy Penny! She was friendly and responsive, and flexible with the timing. Would definitely go back to her again!

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Allie M.
Drop-In Visits
5.0 out of 5 stars

Lori really helped us out at the very last minute while we were already away on vacation and our other sitter stopped showing up without any notice. She took great care of our 2 cats and was able to give them both their medications with no problems. We are so grateful for her help!

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Nikki F.
Drop-In Visits
5.0 out of 5 stars

Karen is the BEST! She has taken care of Renzo for two years off and on. We have peace of mind anytime we travel. Renzo loves Karen’s visits and we are very appreciative. 👍

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Julia P.
Drop-In Visits
5.0 out of 5 stars

Sara is fantastic. She played with our cats and made sure they were fed every day when we were gone. She sent use cute photos too. I felt safe knowing that my cats would be well taken care of while I was away.

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Gina S.
Drop-In Visits
5.0 out of 5 stars

Elisa is absolutely amazing! She gave detailed updates and pictures to reassure me that the cats were doing well while I was away! They are usually super shy with new people but they definitely made a new friend since meeting Elisa! I will definitely be using her services again next time we need someone to take care of my little guys! She made me feel such at ease while I was away! Thank you so much Elisa!

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Kate E.
Drop-In Visits
5.0 out of 5 stars

Wonderful cat sitter!!! So gentle and attentive with my cat who can sometimes be a challenge to read. Did everything we asked, sent videos and even took time to play with him and brush him. Will absolutely book again if we are out of town and need a cat sitter !

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Sabriya
Drop-In Visits
5.0 out of 5 stars

We couldn't have asked for a better cat sitter than Kathryn! Lucy and Pixie adored her right from the start. She’s thoughtful, communicative, and pays attention to every little detail. Receiving frequent photo updates gave us total peace of mind while we were away. We will definitely be using her services again and recommend her 100%!

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Francisco S.
Drop-In Visits
5.0 out of 5 stars

Jennifer does a purrfect job taking care of our Miss Kitty! We have booked with Jennifer many times because our cat loves her!

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Wendy B.
Drop-In Visits
5.0 out of 5 stars

We love working with Jorge. He is the gold standard for professionalism and consistency. With other dog sitters (private and on platforms) we’ve seen a pattern where they are engaged at first and then trail off, but we have been working with Jorge for a long while and he has never given less than 110%. Best caregiver we have worked with for our sweet girl!

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Katherine M.
Drop-In Visits
5.0 out of 5 stars

Ciani was very professional and helpful. This was our first experience with Rover and it was amazing. Thanks again for taking care of our little Anna Banana.

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Katina W.
Drop-In Visits
5.0 out of 5 stars

We count on Farrah and she always comes through with flying colors. She is responsible, responsive, caring, reliable and sweet. We recommend her very highly!

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Natalie I.
Drop-In Visits
5.0 out of 5 stars

So grateful of Aymet becoming my cat sitter. My cat took to her instantly upon the initial meet up. Aymet made sure my cat and house was well taken cared for during my absence. She was very attentive to my cat and her needs. I will definitely rebook her. My cat and myself is appriciatic

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silkisha s.
Drop-In Visits
5.0 out of 5 stars

Philip was great with our cat Cooper while we were away for the weekend. He was on time and sent personalized updates. Would book again!

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David Z.
Drop-In Visits
5.0 out of 5 stars

Michael is always awesome! I am able to relax and be on vacation when he is looking after the kitties. Highly recommend.

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Julie L.
Drop-In Visits
5.0 out of 5 stars

This was our first time using Rover, and Ana made it an excellent experience! She took wonderful care of our two cats while we were away for a week, making sure they were well-fed, comfortable, and happy. We really appreciated the regular updates and photos, which gave us peace of mind while we were away. We came home to two happy, well-cared-for cats and would absolutely book with Ana again. We highly recommend her to anyone looking for a reliable, caring pet sitter!

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Mary P.
Drop-In Visits
5.0 out of 5 stars

Kristine took great care of our cat and made us feel at ease about using a drop in service for our pet.

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Joanna C.
Drop-In Visits
5.0 out of 5 stars

Vicenzza showed up on time and was reliable, communicative, and caring throughout the visit. She took great care of Tucker, and I felt completely comfortable knowing he was in good hands. The whole experience was easy and stress-free. I would definitely book with her again.

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Ayoung S.
Drop-In Visits
5.0 out of 5 stars

Noelle is very attentive and friendly with my cats. She gave Max his pill pocket without any issues. Appreciate her attention to detail and experience working with cats.

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Joyce S.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

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  2. 2. Meet In Person

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Popular requests for pet sitting - Mount Vernon

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Sitters in Mount Vernon average 6
repeat pet sitting clients

FAQs for Pet Sitting - Mount Vernon

Frequently asked questions about Rover

The average cost of Pet Sitting in Mount Vernon is $28 per visit as of October 2026. Most bookings cost between $22 and $40 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of October 2026, there are 27,242 sitters on Rover offering Pet Sitting across Mount Vernon. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Mount Vernon. On Rover:

  • 83% of sitters can help with special care needs
  • 87% can help with giving oral medications or injections
  • 94% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first .

sitters on Rover set their own , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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