Dog Questions & Answers | Rover Q&A Community

2.8k

views

4

answers

1

vote

Kathleen D.

can you meet the sitter before you pay?

2.5k

views

4

answers

no

votes

Krystal D.

What happens if an owner refuses to pay?

1.5k

views

4

answers

no

votes

Carmen C.

What does a TREAT mean?

582

views

4

answers

1

vote

Erica M.

Why only dogs??? What have you got against cats?

cats
support

424

views

4

answers

no

votes

Fannie L.

Does Rover have a means to help a sitter than cannot finish out the stay by finding another available sitter?

463

views

4

answers

1

vote

Cari C.

When sitters watch a dog in the owners home, do you charge for each dog or just by the night?

1.3k

views

4

answers

no

votes

Tori G.

Payment is pending after more than 48 hours?

6k

views

4

answers

1

vote

John S.

Why does Rover charge the sitter fees per booking?

751

views

4

answers

no

votes

Cari C.

pet owner wants me to babysit dog but hasnt booked me yet?

1.5k

views

4

answers

no

votes

Robert D.

Are sittters and walkers required to fill out and send a Rover card?

4.5k

views

4

answers

-1

votes

Lori D.

Our dog was bitten by another dog while using a Rover sitter, while they were dropping off their dog and in control of their dog. Why is the owner of the dog who bit our dog not responsible for the vet charges we incurred?

bite
support

5.1k

views

4

answers

no

votes

Deb A.

I don't have any clients yet. What am I doing wrong?

933

views

4

answers

1

vote

Karen R.

Dog sitter's very pregnant. What happens if she cancels and has to go to the hospital while we are out of town?

6.5k

views

4

answers

3

votes

Margaux D.

I cannot afford the background check fees what do I do?

486

views

4

answers

no

votes

Laura Jean F.

Why aren't people available after they say they are?

443

views

4

answers

2

votes

Ana Maria and Diana K.

What is a reasonable price to ask for second and third dogs in the same family?

505

views

4

answers

1

vote

Frank G.

Is there a way to limit stays to 7 days or less?

1.9k

views

4

answers

no

votes

Amy V.

How long should it take for a sitter to respond to boarding request?

1.2k

views

4

answers

2

votes

Molly W.

What legal recourse do the neighbors of Rover.com dog boarders have when the ongoing boarding of 5 to 6 dogs at a time is causing a severe nuisance?

6.7k

views

4

answers

-1

votes

Deb A.

DO SITTERS RATE OWNERS?

379

views

4

answers

no

votes

Lea, Louise, Rick & Leila P.

Got a microchip for my dog. She is lost how do I track her?

597

views

4

answers

no

votes

Lenka L.

Do you tip the dogsitter?

1.7k

views

4

answers

1

vote

Ellen S.

2 dogs vs 1 dog boarding = double the fee?

840

views

4

answers

no

votes

David F.

why am I getting requests from people outside my maximum distance I'll travel?

592

views

4

answers

no

votes

Monica G.

How do you see the neighborhood the requesting owner is in?

1.7k

views

4

answers

-1

votes

Shadi N.

If I meet & greet with multiple sitters before booking, once I have 'officially' booked with one of them, will rover notify the unbooked sitters, or is that my responsibility?

638

views

4

answers

no

votes

Jean D. & Ray P.

Does Rover provide sitter in MY home for the day?

461

views

4

answers

no

votes

Ilgin N.

Someone used your promo code - No Funds?

5.4k

views

4

answers

1

vote

Erica M.

Pet death due to sitter negligence - what should I do?

829

views

4

answers

1

vote

Kellyn C.

Q&A Community

Connect with fellow dog lovers and learn from one another

support

can you meet the sitter before you pay?

What happens if an owner refuses to pay?

What does a TREAT mean?

Why only dogs??? What have you got against cats?

Does Rover have a means to help a sitter than cannot finish out the stay by finding another available sitter?

When sitters watch a dog in the owners home, do you charge for each dog or just by the night?

Payment is pending after more than 48 hours?

Why does Rover charge the sitter fees per booking?

pet owner wants me to babysit dog but hasnt booked me yet?

Are sittters and walkers required to fill out and send a Rover card?

Our dog was bitten by another dog while using a Rover sitter, while they were dropping off their dog and in control of their dog. Why is the owner of the dog who bit our dog not responsible for the vet charges we incurred?

I don't have any clients yet. What am I doing wrong?

Dog sitter's very pregnant. What happens if she cancels and has to go to the hospital while we are out of town?

I cannot afford the background check fees what do I do?

Why aren't people available after they say they are?

What is a reasonable price to ask for second and third dogs in the same family?

Is there a way to limit stays to 7 days or less?

How long should it take for a sitter to respond to boarding request?

What legal recourse do the neighbors of Rover.com dog boarders have when the ongoing boarding of 5 to 6 dogs at a time is causing a severe nuisance?

DO SITTERS RATE OWNERS?

Got a microchip for my dog. She is lost how do I track her?

Do you tip the dogsitter?

2 dogs vs 1 dog boarding = double the fee?

why am I getting requests from people outside my maximum distance I'll travel?

How do you see the neighborhood the requesting owner is in?

If I meet & greet with multiple sitters before booking, once I have 'officially' booked with one of them, will rover notify the unbooked sitters, or is that my responsibility?

Does Rover provide sitter in MY home for the day?

Someone used your promo code - No Funds?

Pet death due to sitter negligence - what should I do?

does rover.com remind customers to leave a review for the sitter?

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