Our dog was bitten by another dog while using a Rover sitter, while they were dropping off their dog and in control of their dog. Why is the owner of the dog who bit our dog not responsible for the vet charges we incurred?
We recently used a http://Rover.com sitter who we have used before and does a great job. Unfortunately our dog was bit when another dog arrived and decided she did not like our dog. The sitter was very helpful in getting our dog to an emergency vet and getting her all taken care of. We assumed the other owner would take care of the vet charges for their dog biting our dog, however they are refusing to do so. Apparently Rover says there is nothing they can do about it. Other dog sitting services we have used in the past have required the other owner to pay these costs, but Rover does not take this stance. This is extremely frustrating and not a good first experience with Rover.