In the guidelines it says that the Rover payment would be pending for around 48 hours and after that I could withdraw the money. For me it's been almost 4 days since the request confirmed and the payment is still pending. Is there something wrong going on?!
Except if this is your first payment, in which case it can take up to 72 hours. Read here:
Not the first payment rover owes us money ASAP to pay our bills and such!
Waiting for my money too! Withdrew this morning and still no money! I need it for bills! Where is our money Rover?!
I’ve been doing rover for years now I always got my payment within an hour. They are having issues giving our payments. System issues they say. There are other issues also a client needed to change her daycare date from today to tomorrow and they still haven’t changed it and it’s been 11 hours. And I’ve been waiting for my pay for 12 hours and they say it could take days. This is awful as this is my only job cause I do so well !
Call this number! I just did and my money was immediately put in my Paypal account! Just press 2 for all other concerns! [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]
Similar situation here. It’s been 48 HR. I was able to withdrawal my money from my Rover account. But it hasn’t appeared in my PayPal account and it’s listed as still pending on Rover.
Has this happened to anyone before? I’ve emailed customer support but haven’t heard back from anyone.
Call this number! I just did and my money was immediately put in my Paypal account! Just press 2 for all other concerns! [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]
Yes I wonder about this process also. It was no for days , but we it refused our payment 1st time, then tried and it would not go through. Rover called us for payment. We payed left oue pets with sitter and now cannot use app to communicate with her. Not happy for 1st time customer