booking

If booking requests expire after 72 hours, but you aren't able to do a meet & greet within that time, how do you wait until after the meet and greet to accept the booking?

293

views

1

answer

no

votes

Sitter is now set to away after agreeing to sitting?

206

views

1

answer

no

votes

What happens if your archive Rover requests due to the owners not responding? Does it affect your rank in the Rover searches?

122

views

1

answer

no

votes

I needed to cancel and rebook my booking due to the wrong card that I selected for the initial booking. How do I ensure 100% refund?

72

views

1

answer

no

votes

I'm just starting out. At what point do I book a stay?

107

views

1

answer

no

votes

How to charge an extended drop in?

299

views

1

answer

no

votes

Website won't let me pay?

57

views

1

answer

no

votes

Will changing "maximum distance you'll travel to get to a client's home" affect my repeat customers?

445

views

2

answers

no

votes

Client booked before the meet and greet, what should I do?

634

views

1

answer

no

votes

Erica M.

What is considered a "repeat client"? What are the requirements for the algorithm calculation?

116

views

2

answers

no

votes

Frank G.

Does marking available for boarding on a day mean a previous boarding can last through the end of that day?

70

views

1

answer

no

votes

How do I cancel a request?

1.1k

views

2

answers

no

votes

Changing a price while a customer is already booked?

531

views

1

answer

no

votes

Elizabeth J.

How do I cancel a booking request?

588

views

2

answers

no

votes

Sara P.

Why is a completed booking still marked as "current" and when will I be paid??

333

views

2

answers

no

votes

Freya H.

Client booked me for house sitting but didn’t really book me?

422

views

2

answers

no

votes

Anita H.

If I am booked for house sitting, am I still able to book walks and drop-ins on those days?

114

views

1

answer

no

votes

Hi, I see that you receive a promo code for your first booking, but I never received one. Could I have this applied to my account?

169

views

2

answers

no

votes

Is anyone else unimpressed?

13

views

1

answer

no

votes

How do I get the search screen to allow me to put a different zip code in?

82

views

2

answers

no

votes

Diane H.

Is it a violation of TOS for a sitter to adjust rates based on size?

486

views

2

answers

no

votes

Megan L.

How can my client book a 90 minute walk ?

103

views

1

answer

no

votes

Help!!! I have a client that wants to pay me but is getting a message that I am not accepting payments despite a sucessful booking two days ago?

19

views

1

answer

no

votes

Help!!! I have a client that wants to pay me but is getting a message that I am not accepting payments despite a sucessful booking two days ago?

79

views

1

answer

no

votes

Is there a way to book with someone pending the meet and greet?

238

views

1

answer

no

votes

How can I ask owners to complete bookings or cancel?

46

views

1

answer

no

votes

What should I do to help ?

99

views

1

answer

no

votes

"Contact sitter" vs. "Book sitter"?

57

views

1

answer

no

votes

When do I book?

53

views

1

answer

no

votes