Dog Questions & Answers | Rover Q&A Community

1.5k

views

2

answers

no

votes

Deb A.

what if stay is shortened?

565

views

2

answers

no

votes

Cari C.

Do you provide refund in this situation?

2.9k

views

3

answers

no

votes

Jessica M.

The dog I'm boarding attacked my dog. Do they get a refund?

229

views

no

answers

no

votes

Rosemarie R.

Refund for same stay booked twice in error?

refund

506

views

1

answer

no

votes

Hillary H.

My dog walker cancelled. How do I request a refund?

378

views

1

answer

no

votes

Deb A.

How do I order a refund for a customer?

315

views

1

answer

no

votes

Deb A.

how do I refund for 1 day when the owner overbooked?

1.6k

views

3

answers

no

votes

Serina R.

What should I do about a cancellation for a drop-in visit due to not responding in a 'timely' manner to an owner's inquiry on Christmas Eve?

506

views

2

answers

no

votes

Brittany S.

I accidentally canceled a booking when I was trying to modify, I then booked again and now have two charges on my account. When will one of the charges be refunded to my bank account?

337

views

3

answers

no

votes

Moureene T.

Should I refund a drop in visit that wasn't completed because of the Owner?

1.5k

views

1

answer

no

votes

Deb A.

Refund policy?

711

views

no

answers

no

votes

James K.

last minuite trip cancelation, can I apply to next weekend?

325

views

1

answer

no

votes

Deb A.

If I need to cancel how long does it take to be refunded?

156

views

no

answers

no

votes

Elise S.

Stay ending early due to weather?

473

views

2

answers

no

votes

Hannah S.

Issuing a refund through Rover?

2k

views

1

answer

no

votes

Walt G.

how do I do a refund for a payment?

539

views

1

answer

no

votes

Karen R.

How long does it take to get refund on cancelled booking?

92

views

2

answers

no

votes

Walt G.

I had a refund approved as a client. Where wil it show up? Paypal? Direct to my bank card?

339

views

1

answer

no

votes

Grace D.

how do i refund a pending transaction?

359

views

1

answer

no

votes

Erica M.

Should I refund money because of bad weather?

814

views

1

answer

no

votes

Deb A.

Cancel/Modify Dates?

118

views

1

answer

no

votes

Deb A.

Hi the dog sitter I booked cancelled but my credit card was already billed. How long will it take to receive a credit back to my card?

1.3k

views

2

answers

no

votes

Hannah S.

What to do for an unhappy client?

235

views

2

answers

no

votes

Lenka L.

Should I refund for one dog two days before the booking begins?

593

views

1

answer

no

votes

Deb A.

Will I receive a credit for early pick up ?

160

views

2

answers

no

votes

Karen R.

can i cancel?

211

views

2

answers

no

votes

Walt G.

How to I get a refund from rover for a sitter who canceled?

248

views

1

answer

no

votes

Walt G.

If an owner returns early and I need to give them a refund for the cancelled dates, how do I do that?

639

views

1

answer

no

votes

Kara H.

My client's flight was canceled, so she could not go out of town. How do I issue her a full refund for the used boarding days?

20

views

no

answers

no

votes

Sally G.

Q&A Community

Connect with fellow dog lovers and learn from one another

refund

what if stay is shortened?

Do you provide refund in this situation?

The dog I'm boarding attacked my dog. Do they get a refund?

Refund for same stay booked twice in error?

My dog walker cancelled. How do I request a refund?

How do I order a refund for a customer?

how do I refund for 1 day when the owner overbooked?

What should I do about a cancellation for a drop-in visit due to not responding in a 'timely' manner to an owner's inquiry on Christmas Eve?

I accidentally canceled a booking when I was trying to modify, I then booked again and now have two charges on my account. When will one of the charges be refunded to my bank account?

Should I refund a drop in visit that wasn't completed because of the Owner?

Refund policy?

last minuite trip cancelation, can I apply to next weekend?

If I need to cancel how long does it take to be refunded?

Stay ending early due to weather?

Issuing a refund through Rover?

how do I do a refund for a payment?

How long does it take to get refund on cancelled booking?

I had a refund approved as a client. Where wil it show up? Paypal? Direct to my bank card?

how do i refund a pending transaction?

Should I refund money because of bad weather?

Cancel/Modify Dates?

Hi the dog sitter I booked cancelled but my credit card was already billed. How long will it take to receive a credit back to my card?

What to do for an unhappy client?

Should I refund for one dog two days before the booking begins?

Will I receive a credit for early pick up ?

can i cancel?

How to I get a refund from rover for a sitter who canceled?

If an owner returns early and I need to give them a refund for the cancelled dates, how do I do that?

My client's flight was canceled, so she could not go out of town. How do I issue her a full refund for the used boarding days?

How does a customer get refunded for a late cancellation?

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