Help!!! I have a client that wants to pay me but is getting a message that I am not accepting payments despite a sucessful booking two days ago?
Help!!! I emailed Rover and they did not respond. I have a client that wants to book but it says that I am not able to accept payments on his end. Why??? I just had a successful booking two days ago. It is just with this client and I cannot get any help from Rover!
Check your method of payment! Rover switched to STRIPE 1/2022: Use ANY check /savings account (incl PayPal via direct deposit=in account info) Have Routing/Account # & SSN ready 3-7 days to update & once verified, that job & future pay will auto pay. Email support@rover.com or call [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]
https://support.rover.com/hc/en-us/articles/4409785944340-Updates-to-sitter-payout-options-