Pet Sitting Stoke-on-Trent

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

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Over 102
pet owners in Stoke-on-Trent have booked pet sitting

Stoke-on-Trent, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Georgina W.
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Georgina W.
£12
total per visit
1 repeat pet owner
3 years of experience
Stoke-on-Trent, ST6

About: Hello! I’m a dedicated and experienced pet sitter with a lifelong love of animals, I have owned cats and dogs since I was a baby and have grown up around animals. I currently care for five cats—four of whom are rescues, one of them being very nervous and shy which we are working through—and two dogs, including a high-energy Boxer and a long-haired Cockapoo. Living with such a diverse mix of personalities has given me hands-on experience with different temperaments, activity levels, and care needs. Having grown up with both cats and dogs, I’m very comfortable handling everything from playful, energetic pets to more nervous or shy animals that need extra patience and understanding. I take pride in creating a calm, safe, and positive environment where every pet feels secure and well cared for. I offer flexible services including house sitting, dog walking, and drop-in visits for feeding, playtime, or general check-ins. Whether your pet needs lots of exercise and stimulation or a gentle, reassuring presence, I tailor my care to suit their individual needs. I am currently working part time at a football stadium however the season has now finished meaning I have time available for pet sitting. I occasionally volunteer as I have a degree working with horses however that is dependant on my work schedule. I have two dogs that are extremely friendly and love meeting new dogs if there is a nervous dog in need of a friend on walks, I am constantly observing the behaviour of new dogs and cats in first meetings to ensure they are comfortable, I am always ready to play and offer different types of enrichment for both cats and dogs to decrease boredom!

Sitter Profile Image: Jo T.
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Jo T.
£15
total per visit
5.0 out of 5 stars
28 reviews
10 repeat pet owners
16 years of experience
Stoke-on-Trent, ST6

As soon as we meet Jo we knew she was the one to look after our old boy Dave (20 year old deaf cat). They bonded instantly and he was falling asleep on her lap taking fusses during our meet and greet. Her love of animals was obvious from the start. During our holiday she gave him his meds and the all important cuddles he needed and we got photos and updates every day which just confirmed we’d made the right decision. Our home was spotless when we got home and Dave was happy and healthy. We’ve already booked her for our next break 😍 Thank you Jo, knowing you were loving Dave whilst we were away allowed us to unwind and relax worry free x

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Claire W.
Sitter Profile Image: Nimrod Istvan H.
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Nimrod Istvan H.
£12
total per visit
14 years of experience
Stoke-on-Trent, ST1

About: I spent 14 years caring for my own Labrador, so I understand the daily rhythm dogs and cats need — regular walks, feeding times, and plenty of attention. Alongside that, I've helped friends and neighbours look after their dogs and cats whenever they've gone on holiday, covering everything from walks and feeding to daily drop-in visits to check in, play, and keep them company. I know how much peace of mind it gives you to know your pet is in safe, familiar hands while you're away. Whether it's a daily walk, a feeding visit, or a full day of company, I treat every pet like my own — with patience, consistency, and genuine care. I'm based in Stoke-on-Trent. I'm happy to discuss your pet's specific routine and needs before we get started. My schedule gives me great flexibility for regular care. On Mondays, Thursdays, and Fridays, I'm free all day and can offer morning, midday, or evening dog walks, along with drop-in visits at any time that suits you. Tuesdays and Wednesdays, I'm at university, so I'm generally available in the evening. On weekends, I'm available in the afternoons around my work schedule. I'm happy to work with you to find times that fit your pet's routine. For dogs, I focus on giving them plenty of exercise with long walks, along with lots of playtime and attention throughout the visit. For cats, I bring that same energy minus the walks — spending time playing, engaging with them, and making sure they feel comfortable and looked after while their owners are away. Whether it's a quick drop-in or a longer visit, my goal is to make sure every pet gets genuine attention, not just the basics.

Sitter Profile Image: Amelia L.
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Amelia L.
£15
total per visit
5.0 out of 5 stars
10 reviews
5 repeat pet owners
3 years of experience
Stoke on trent, ST6

Amelia looked after my puppy while I’ve been at work, really excellent communication, great time keeping and lovely photo updates from the visit. Highly recommend! 🙂

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Natasha W.
Sitter Profile Image: Georgia J.
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Georgia J.
£12
total per visit
5 years of experience
Stoke-on-Trent, ST1

About: I’ve had pets since childhood, I am experienced caring for energetic puppies and senior animals, and truly enjoy spending time with pets while meeting all needs. I adore all animals and would love to get to know your fur babies! I work from home 4 days a week meaning I am flexible in terms of when I can attend your home to look after your pets. I enjoy my fitness so taking pets on walks at lunch works perfectly for me and I am flexible on most weekends. I am used to pets with medical issues and have extreme attention to detail when it comes to your pets. I have dealt with reactive dogs and been in difficult situations making me super aware of my surroundings and allowing me to protect your pets further. I am patient with shy animals and will always entertain those pets which love to cause chaos!

Sitter Profile Image: Elena-Adelina L.
Identity Verified
Elena-Adelina L.
£15
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
5 years of experience
Fenton, ST4

Elena has been incredibly helpful checking in on our dogs at short notice. She's friendly and professional, and clearly loves getting to know the animals she's entrusted with. We'll very likely seek her service again in the future.

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Dane P.
Sitter Profile Image: Jessica C.
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Jessica C.
£12
total per visit
5.0 out of 5 stars
5 reviews
4 years of experience
Stoke-on-Trent, ST4

About: I’ve been a cat owner for nearly four years and currently have three cats of my own – Belle (Domestic Long Hair), Elsie (Ragdoll) and Dobby (Domestic Short Hair). Caring for them has given me hands-on experience with cats of different personalities, temperaments and needs. I grew up around rabbits, guinea pigs, dogs and cats, so I’ve always been surrounded by animals. While I now only own cats, I still have experience caring for my family’s dog, so I’m comfortable around dogs as well. I also have experience caring for cats with medical conditions and administering medication. My Ragdoll, Elsie, was unwell for an extended period and required daily medication before she was successfully weaned off it. She now has a specialist gastrointestinal diet, so I’m confident following feeding plans, administering medication and monitoring a cat’s health. In addition to caring for my own cats, I’ve helped search for missing and stray cats alongside a local cat rescue. I’m passionate about animal welfare and believe every pet deserves to feel safe, loved and well cared for. I will always treat your pets with the same love, patience and attention that I give my own. I currently work fully remotely, with core working hours of 10:00am–3:00pm. Outside of these hours, I have the flexibility to manage my workload, allowing me to fit pet visits and care around my schedule. I also have my own car, so I’m happy to travel to care for your pets. I’m based in Trentham, Stoke-on-Trent, but I’m willing to travel to surrounding areas to provide reliable, loving care for your furry family members. I live in a two-bedroom semi-detached home with a secure, fenced garden, providing a safe outdoor space if required. My home is situated in a quiet residential area with plenty of local walking routes nearby, making it ideal for calm and enjoyable walks. I’ll always follow your pet’s usual routine, including feeding schedules, medication, exercise and any specific care instructions, to ensure they feel comfortable, safe and settled while in my care.

Sitter Profile Image: Jessica G.
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Jessica G.
£17
total per visit
5.0 out of 5 stars
16 reviews
1 repeat pet owner
10 years of experience
Stoke on Trent, ST1

About: Hi, We’re Jessica and Tairone, and together we have over 10 years of experience caring for dogs and cats. We live in a house with a large, secure garden in a quiet area. Jessica is home full-time with our little girl, and Tairone works from home too, so your pet will always have company and plenty of attention. We’re a calm, friendly family who care for pets together. Whether your pet loves to play or prefers to relax, we’ll follow their routine and make sure they feel happy and safe in our home. 🌟 New to Rover? Get £15 off your first booking! 🌟 If you’re new to Rover, you can use my referral code to get £15 off your first booking. Just click the link below and the discount will be applied automatically at checkout: 👉 https://www.rover.com/sit/jessir35905 Feel free to reach out if you have any questions – I’m happy to help! 😊 We care for pets every day as part of our routine. Jessica is home with our little girl, and I work from home, so we’re always around to feed, play, and look after your pet. We follow their usual habits to make sure they feel comfortable and happy. In my home, I create a cozy space, ensuring pets feel comfortable and loved. For pet owners, I tailor care to their home, maintaining routines for walks, meals, and playtime.

Sitter Profile Image: Lauren L.
Identity Verified
Lauren L.
Star Sitter
£13
total per visit
5.0 out of 5 stars
15 reviews
8 repeat pet owners
30 years of experience
Stoke on Trent, ST3

Lauren has been fantastic from the first message to dropping in and sitting with Oscar and Tilly. Before the visit Lauren came around to meet us and the dogs. From this visit alone we learnt so much. Both Oscar and Tilly got use to Lauren. We get updates and pictures of them both from the visit. I can not recommend Lauren enough, she is excellent with dogs, friendly, incredibly helpful. Fantastic service. Thank you very much Lauren.

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Stuart S.
Sitter Profile Image: Karolina D.
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Karolina D.
£14
total per visit
5.0 out of 5 stars
33 reviews
9 repeat pet owners
10 years of experience
Stoke on Trent, ST4

Karolina did two drop-ins for us over Christmas to look after our cats (food, water & litter). She did a wonderful job. Her personality was absolutely lovely and the cats adored her. She sent various photos of the cats enjoying themselves and having cuddles. Will definitely be our regular cat-sitter from now on. Thank you ❤️

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Andrew G.
Sitter Profile Image: Natasha D.
Identity Verified
Natasha D.
Star Sitter
£17
total per visit
5.0 out of 5 stars
15 reviews
4 repeat pet owners
11 years of experience
Stoke-on-trent, ST4

If I am counting it right, this was fourth time when we asked Tasha to look after Arya for us (or maybe third?). Everything is always perfect and we can totally recommend using Tasha as your cat sitter, she is very kind and very caring and it’s amazing with cats xx 💞 thank you once again!!

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Karolina G.
Sitter Profile Image: Elizabeth H.
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Elizabeth H.
£17
total per visit
5.0 out of 5 stars
88 reviews
33 repeat pet owners
3 years of experience
Newcastle-under-Lyme, ST5

Elizabeth was great. She was friendly and Monty got on really well with her. She gave great updates each day and spent a good amount of time with Monty. Thank you for looking after him for us. Would definitely recommend.

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J D.
Sitter Profile Image: Charley P.
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Charley P.
£20
total per visit
5.0 out of 5 stars
34 reviews
13 repeat pet owners
6 years of experience
Stoke-on-Trent, ST2

Charley was amazing and really went above and beyond. My cat is usually cautious with strangers, but Charley was able to gain her trust from the very first visit. She sent me updates and photos every day, so I always knew everything was fine and my cat was in good hands while I was away for two weeks. She also left the house clean and tidy. I will definitely book Charley again and would highly recommend her.

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Alex
Sitter Profile Image: Charlie O.
Identity Verified
Charlie O.
£17
total per visit
5.0 out of 5 stars
23 reviews
7 repeat pet owners
8 years of experience
Stoke-on-trent, ST4

About: Hello ! I am a 26 year old MSc student / social worker with experience in caring for / walking dogs . I volunteer for the cinnamon trust which is a charity allowing individuals to help owners to walk and care for their pets. I am a hands on carer and it is my upmost priority to ensure man’s best friend has a safe and exciting experience whilst in my care . I do accept non crate trained dogs this is a website fault !! I work part time as well and being a student however I often have days at home where I can focus my attention on doing what I value ! I have a fenced garden and a secure property . All consumables are locked in a safe cupboard before visits ! Please make me aware of any dietary , medical or behavioural needs .

Sitter Profile Image: Ruby Eve H.
Identity Verified
Ruby Eve H.
£12
total per visit
4.7 out of 5 stars
4 reviews
9 years of experience
Newcastle-Under-Lyme, ST5

Ruby was great dropping in whilst we were away. Regular comms and pics and regular updates every day. Came home to a very chilled and cared for cat. Would highly recommend and will use again in the future if available.

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peter y.
Sitter Profile Image: Nicola N.
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Nicola N.
£16
total per visit
5.0 out of 5 stars
25 reviews
7 repeat pet owners
6 years of experience
Stoke-on-trent, ST3

Nick looked after our very high maintenance cats again last week and was amazing as usual! Went above and beyond 😺. Would definitely recommend!

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James G.
Sitter Profile Image: Daiana C.
Identity Verified
Daiana C.
£17
total per visit
8 years of experience
Stoke-on-Trent, ST1

About: Hi, I’m your friendly neighbourhood pet sitter in Stoke-on-Trent, here to spoil your furry family members while you’re away. I grew up in a home full of animals, so being surrounded by wagging tails, purrs, and happy energy is my natural state. I share my life with two cats of my own, and I’ve cared for a variety of pets for friends and clients—each with their own personality, needs, and little quirks. I love taking the time to get to know every pet and turning each visit into their own mini-holiday at home. From energetic puppies and playful kittens to calm senior pets, I’m experienced with different ages and temperaments. I’m comfortable administering medication, following specific routines, and adapting to what your pet needs—whether that’s playtime, cuddles, exercise, or simply quiet companionship. As a pet owner myself, I know how hard it can be to leave them behind. That’s why I focus on clear and reassuring communication, with regular updates, photos, and videos so you can see how they’re doing while you’re away. I’ll treat your pets like my own: with patience, care, and genuine affection. My goal is to keep them safe, comfortable, and happy, so you can relax knowing they’re in good hands. My availability can vary during the week due to my work pattern, but I always aim to be transparent and flexible. I’m always available for overnight sitting, and on some days I’m also available full-time. I can offer early morning routines, as well as afternoon and evening visits depending on the day. On some days I’m free from the morning through to early afternoon, while on others I’m available later in the day, usually after 8pm. I’m always happy to discuss specific visit times in advance to make sure they fit both your routine and your pet’s needs. If you have a particular schedule in mind, just send me a message and I’ll do my best to accommodate it. Your pet’s safety and comfort are always my top priorities. I follow your instructions carefully—from feeding and medication to home security and routines—so your pet and your home stay safe and well cared for. I respect your space, keep everything tidy, and treat your home with the same care I give my own. I take time to help each pet feel relaxed and comfortable with me, whether that means walks and playtime, gentle interaction, or simply quiet company. I never force attention and always adapt to your pet’s personality and pace—whether they’re energetic, affectionate, or a little more reserved. With clear communication, regular updates, and a calm, reliable presence, my goal is to give you complete peace of mind while your pet enjoys a safe, familiar environment at home.

Sitter Profile Image: Amelia-Jayne B.
Identity Verified
Amelia-Jayne B.
£18
total per visit
5.0 out of 5 stars
5 reviews
2 repeat pet owners
20 years of experience
Stoke on Trent, ST1

About: Lifelong pet lover here! I've cared for everything from dogs to hamsters. I’ll happily walk, feed, and bathe, clean your pets—no mess is too big! My schedule is super flexible, so I can fit your pet's needs in any day, any time. I'm ready when you and your pets are! Your pet's safety and routine are my top priorities. I follow your guidelines closely, ensuring a trustworthy, comfortable environment that keeps your pets happy and secure.

Sitter Profile Image: Phoxx P.
Identity Verified
Phoxx P.
£18
total per visit
5.0 out of 5 stars
7 reviews
2 repeat pet owners
25 years of experience
Newcastle-under-Lyme, ST5

About: Hi hi!! I'm Phoxx! I've always had dogs in my life since I was young, ranging from giant breeds to miniature breeds, and now as a keen adventurer that goes on frequent hikes I wouldn't mind some extra fluffy company occasionally. I am currently self-employed which allows me to pick which days i go out, so when caring for you fluffy family members I have the ability to take tike off and focus on them. If your pups are at my home, any times that I do need to pop out, my partner will be at home so the house is never empty. Especially with my beagle around to play with. I drive and have access to my a motorcycle and a car so I am happy to house sit for you during the day or simply pop in to make sure your pal has some company and fuss for a while. Due to the size of my house and having my own dog, I currently don't offer boarding for unknown dogs, but we can start at day care and go from there 😊 We have a big sun-trap of a garden that they are free to roam when the weather is nice, get frequent toilet breaks and I also go for walks to my local large field and sometimes down to a friends dog park too (if they're ok in the car) I only work part-time and it's usually based from home. I am never out of the house for long and have plenty of time to look after your furry friends! I have a large faced yard and my own dog to keep your companion company. We spend lots of time doing cuddles and play time as well as more relaxing nap times.

Sitter Profile Image: Rachel B.
Identity Verified
Rachel B.
£12
total per visit
17 years of experience
Stoke-on-Trent, ST10

About: I've had dogs all my life and currently share my home with Willow, my beautiful Cocker Spaniel. I understand how important it is to know your pets are safe, happy, and well cared for while you're away. Although I'm new to pet sitting/walking professionally, I've regularly looked after dogs and cats for family and friends. Whether they've been away on holiday, recovering from surgery, or needed an extra helping hand, I've always been happy to provide reliable, loving care and plenty of attention. As a dog owner myself, caring for animals is already part of my everyday life. I currently work part-time, giving me the flexibility to fit pet care around my schedule and provide reliable, attentive care. Whether it's walks, feeding, playtime, administering medication, or simply keeping a pet company, I'll make sure they receive the time, attention, and care they deserve. The safety and wellbeing of any pet in my care is always my top priority. I take the time to understand each pet's routine, feeding schedule, exercise needs, and any medical requirements to help them feel comfortable and secure. As a dog owner myself, I know how important consistency and trust are. Whether caring for a pet in their own home or visiting for drop-in care, I'll ensure they receive plenty of attention, affection, exercise, and companionship. I'm also comfortable administering medication when required and will keep owners updated for peace of mind.

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The median cost per Visit for pet sitting in Stoke-on-Trent is £12

Pet owners share their Rover experiences - Stoke-on-Trent

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5.0 out of 5 stars

Monika is brilliant. We were kept updated at every visit and Timmy was always happy to have her visit.

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Pamela S T.
Drop-In Visits
5.0 out of 5 stars

Last minute booking for my cat. Absolutely amazing, check in report was detailed with pictures. Such a lovely man and will definitely be using Liam again and would highly highly recommend.

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Louise S.
Drop-In Visits
5.0 out of 5 stars

We were really happy with Natasha’s care and attention that she gave our cat. She was always quickly in touch and sent regular pictures whilst we were away. She even bought an extra bag of biscuits when we had run out. Would not hesitate to book her again. Thank you!

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Steven M.
Drop-In Visits
5.0 out of 5 stars

As one of 3 close family households, we’ve not had a joint family holiday since 2018 , as none of us could contemplate putting our dearly loved cats into a cattery, or entrusting them into the care of a cat sitter. That is ,until we discovered Katalin and for the 1st time in 8 years we have recently all gone away together, safe in the knowledge that our pets would be truly well looked after. Katalin managed medications, semi - blindness and a 3 legged cat - travelling between our 3 homes, three times each daily , providing the same consistent care each visit, to all. Cat dishes and trays were left meticulously clean, photographs and updates sent following each visit and all our cats were happy and relaxed upon our return. ***** I cannot thank Katalin enough , or recommend her more highly . THANK YOU :)

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Yvonne S.
Drop-In Visits
5.0 out of 5 stars

Thank you again for looking after Monty :) This was the second time Elizabeth looked after him for us and we can’t recommend her enough. We loved the report cards she filled in each visit, not just filled in for the sake of it, they were funny, genuine and made us smile. We felt completely at ease knowing our fur baby was in good hands. 100% will book again next time we’re away!!

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Dan B.
Drop-In Visits
5.0 out of 5 stars

Elena has been incredibly helpful checking in on our dogs at short notice. She's friendly and professional, and clearly loves getting to know the animals she's entrusted with. We'll very likely seek her service again in the future.

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Dane P.
Drop-In Visits
5.0 out of 5 stars

Karolina did an excellent job dropping in to care for our 5 dogs whilst we got married, it made our day more relaxed knowing that they were being properly looked after. We can highly recommend this sitter as being trustworthy,caring and listens to what is needed. An all round excellent experience 👏

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Melise C.
Drop-In Visits
5.0 out of 5 stars

Another great weekend of care from Jo. Rory still hiding when she’s here, but I wouldn’t expect anything else! Thanks Jo for your care of Rors. I go away knowing he’ll be well looked after. 🙂

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Jill N.
Drop-In Visits
5.0 out of 5 stars

Hayley was great. She came for a meet and greet and I instantly knew our dogs would be in safe hands. She was brilliant on the day. Made sure all 3 had a good break and leg stretch. They were clearly well taken care of. Thank you Hayley. Would highly recommend. Professional, efficient and great with the dogs.

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Catherine J.
Drop-In Visits
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Meet local sitters who will treat your pets like family

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Sitters in Stoke-on-Trent average 3
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FAQs for Drop-In Visits - Stoke-on-Trent

Frequently asked questions about Rover

The average cost for Pet Sitting in Stoke-on-Trent on Rover is £16.1 per Visit (as of August 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 3,535 sitters on Rover for Pet Sitting in Stoke-on-Trent. About 88% of Stoke-on-Trent sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of August 2026, there are 3,535 sitters on Rover offering Pet Sitting across Stoke-on-Trent. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other Stoke-on-Trent pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Stoke-on-Trent choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

Connect anywhere with the Rover app

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