Pet Sitting St. Edmundsbury

Book a trusted pet sitter to care for your pets either at your home or theirs, providing loving attention and care until you return.

End
Search

Over 165
pet owners in St. Edmundsbury have booked pet sitting

St. Edmundsbury, Find top-rated pet sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 15%.

1 / 1
Sitter Profile Image: Taylor W.
Identity Verified
Taylor W.
£12
total per visit
5.0 out of 5 stars
7 reviews
1 repeat pet owner
7 years of experience
Bury St. Edmunds, West Suffolk, IP33

About: I have been dog, cat, and house sitting since childhood! I have volunteered at SPCA and have always found or adopted my pets. I grew up with a golden retriever and several cats. My schedule is very flexible right now, as I recently relocated to bury st Edmund's. Hoping to make the most of my time by helping out others and getting to spend time with their furry family. I have spent many years caring for pets of friends and family in their homes. I've always felt that it's easier to keep them in their home where they are familiar and comfortable and I am the one who is in their space. They are already missing their parents (owners) no need to add more stress.

Sitter Profile Image: Holly S.
Identity Verified
Holly S.
£16
total per visit
5.0 out of 5 stars
5 reviews
1 repeat pet owner
14 years of experience
Bury St Edmunds, IP33

About: Growing up in a house full of rescue cats and dogs ignited my passion for animal welfare, which goes above and beyond in both my professional and personal life. I understand how daunting it can be leaving your furry one in someone else’s hands and I ensure the best quality care catering to any specific needs, and guaranteed photos of your pet so rest assured you know they’re having fun. I’m able to be flexible working with your house sitting and home boarding needs. At home, I live with both a very friendly dog and loving cat, so your pet would have to be okay with this, otherwise I’m happy to house sit! Please don't hesitate to ask any questions 🤗 Having previously worked at a veterinary practice, I understand how to meet your pet where they’re at - whether that’s with cuddles and playtime from the get-go or a calm gentle approach to soothe nerves. I'm experienced in walking dogs of all sizes, chihuahuas to great danes, and can promise walking routes and lengths dependant on your dog's requirements. I'm experienced in house sitting for both dogs and cats, and to ensure your mind is at ease, I keep in full contact with photos of your loved ones throughout time away from them.

Sitter Profile Image: Katie L.
Identity Verified
Katie L.
Star Sitter
£12
total per visit
5.0 out of 5 stars
22 reviews
11 repeat pet owners
2 years of experience
Troston, IP33

We will definitely be using Katie again and highly recommend her! Scout loved her two visits to her, Katie was so friendly and attentive with her, made sure to play with her while she was visiting and give her lots of fuss and love! Highly recommend!

Profile image
Adam K.
Sitter Profile Image: Emma D.
Identity Verified
Emma D.
£13
total per visit
5.0 out of 5 stars
10 reviews
2 repeat pet owners
15 years of experience
Little Saxham, IP29

Emma was prompt in her visit and took great care with my two dogs. I was able to enjoy my day out knowing she’d be reliable.

Profile image
Mary B.
Sitter Profile Image: Jack K.
Identity Verified
Jack K.
Star Sitter
£17
total per visit
5.0 out of 5 stars
111 reviews
31 repeat pet owners
10 years of experience
BURY ST EDMUNDS, IP32

Jack was really good with my 2 dogs, Bess and Bramley. He came twice in the day and they seemed very happy on my return. Jack let me know when he was there and it was just as we’d planned so I was so pleased. Really kind, thoughtful and efficient.

Profile image
Mary B.
Sitter Profile Image: Jade B.
Identity Verified
Jade B.
£12
total per visit
28 years of experience
Bury Saint Edmunds, IP33

About: I have been around dogs my entire life quite literally, my first present as a newborn straight out of hospital was a gorgeous black ball of fur aka Tyson a German shepherd puppy and from that day on we were inseparable…. Needless to say now gsd’s are my favorite breed and will always be my favorite butttt and that’s a very big but all dogs of all shapes and sizes hold a special place in my heart. I get on with dogs better then I do humans forming special bonds and an instant attachment to any dog I lay eyes on. I can’t go anywhere without stopping whoever has a dog and asking them if I can make a fuss of them so I thought I would put this love or obsession whatever you like to call it to good use and help others and welcome your dogs into my home where they will be loved like my own and part of our pack… I am currently a stay at home mum who is looking for an extra income to contribute more to my household and my family? So I have availability pretty much all day every day from 10 AM up until 2 o’clock I am free and from 4:30 till whenever you need I am free. I will have my children with me if you are happy with that I have a baby and a toddler that don’t go to school yet if it’s at the weekend, then I will be Child free. This does not affect my ability to do my job as I have pets myself and I look after them with my children. If your dogs are other dog friendly, I’m happy for your dogs to join us, if not that’s ok too I can take them separately. I have two dogs myself who are more than happy to keep your dogs company. I can crate your dog for safety, If it is needed I have a garden and children that would love to play with your dogs if your dogs are at my home or you are happy for my children to play with your dogs then my toddler is more than happy to if my other two are at school. I have plenty of fans in my house for this hot weather and they are on all the time. If your dog is at my home, there is freshwater everywhere in my home. I have no rules in my house for dogs, being toilet trained is preferred but if your dog is old incontinent or still a puppy, it is absolutely fine. I have hardwood floors and dogs have accidents happen. It’s easily cleaned up. Your dog will be more than at home here they’ll be allowed up on the sofas in our garden.

Sitter Profile Image: Faye T.
Identity Verified
Faye T.
£17
total per visit
5.0 out of 5 stars
2 reviews
1 repeat pet owner
5 years of experience
Bury Saint Edmunds, IP32

Faye has been great coming to visit Ned during the day, great communication and updates throughout the day, would highly recommend

Profile image
Noel L.
Sitter Profile Image: Alix T.
Identity Verified
Alix T.
Star Sitter
£14
total per visit
5.0 out of 5 stars
273 reviews
108 repeat pet owners
10 years of experience
Bury st Edmunds, IP28

Alix was great. She started her visit at the time requested and the photos showed very happy dogs. I returned home to content dogs too. Great service.

Profile image
Mary B.
Sitter Profile Image: Rhiannon B.
Identity Verified
Rhiannon B.
Star Sitter
£12
total per visit
5.0 out of 5 stars
24 reviews
11 repeat pet owners
5 years of experience
IP32

Rhiannon came to meet the doggies and I today before looking after them tommorrow. She very quickly picked up on all of their little quirks and they all seemed very at ease with her. I feel very happy leaving them in her care.

Profile image
Lynne M.
Sitter Profile Image: Marta H.
Identity Verified
Marta H.
Star Sitter
£13
total per visit
5.0 out of 5 stars
25 reviews
11 repeat pet owners
9 years of experience
Bury St Edmunds, IP32

Marta was super nice and took great care of our boys! Both boys love her! Would give 10 stars if possible, highly recommend her and will book again in the future!

Profile image
Corbyn H.
Sitter Profile Image: Lucy O.
Identity Verified
Lucy O.
£14
total per visit
5.0 out of 5 stars
11 reviews
4 repeat pet owners
9 years of experience
Bury St Edmunds, IP32

About: I have plenty of time and love to give to your dogs. I have lots of experience with caring for dogs of all breeds, sizes and ages. I am confident and comfortable with all different dog personalities. I also have experience with senior dogs, dogs with medical conditions and young puppies. Just let me know and I’ll do my best to accommodate their needs. I have had my own dog for the past decade, a Jack Russell who I rescued in America who has now sadly passed and now we have a lovely ex-racing greyhound. I truly understand the importance of your dogs and that dogs are a member of your family. Please read my recent reviews. Here is a link for £15 off your first Rover booking https://www.rover.com/sit/jd37374 I have a flexible schedule that allows me to give pets plenty of time and attention throughout the day. If your dog is staying with us then I will ensure I am at home all day, so they get the attention they need, with the exception if I need to run short errands of less than an hour (quick trip to supermarket etc). I absolutely love walking dogs and spending time outside. I have experience caring for dogs of many breeds and sizes. I live in a detached home in a quiet area with a large secure fully fenced garden (7ft fence). Your dog will have access to the garden whenever they need. There are lots of nice places to walk near my house including fields, woods and walking trails. Your dog can have the entire run of the downstairs of our home while they are here. We also have a dog gate for the kitchen door to ensure safety at night. Our dog, Coco, likes spending time with other dogs. When I’m caring for pets, their safety and comfort always come first. During walks, I make sure each dog is securely leashed with properly fitted gear, and I stick to safe, familiar routes. I pay close attention to their behaviour and surroundings to help keep them calm and happy at all times. For drop-in visits and dog sitting in your home, I follow the owner’s routine closely from feeding and playtime to any special instructions or medications. I always make sure pets feel comfortable in their own environment, keeping things tidy and ensuring they have fresh water and lots of affection before I leave. Communication and trust are key, so I keep owners updated with photos and messages after and during visits if requested. Please note for walks during hot weather, if it is too hot to safely walk your dog I will switch their walk to a drop-in visit (if required) where I take them out for a toilet break/let them out into the garden, spend time with them and ensure their water/food is topped up. That way they are still comfortable and have their basic needs met whilst you are out of the house.

Sitter Profile Image: Layla C.
Identity Verified
Layla C.
£13
total per visit
5.0 out of 5 stars
1 review
1 repeat pet owner
29 years of experience
Bury St Edmunds, IP28

Layla was an absolute star, looking after our cat Halo while we were away. From the photos Layla sent us through the app, we could see how much fuss she made of Halo and how Halo warmed to her very quickly. Layla also coped admirably with having to medicate Halo twice a day, which was a big relief for us. We won't hesitate to ask Layla to help us out again with drop-in visits when we're away. She was utterly trustworthy, completely reliable and we are soooo glad we found her!

Profile image
Julie A.
Sitter Profile Image: Rhian G.
Identity Verified
Rhian G.
£6
total per visit
5.0 out of 5 stars
27 reviews
13 repeat pet owners
7 years of experience
Newmarket, CB8

Rhian was extremely good and understanding with our dogs. Even at short notice she managed to make the time to visit us beforehand and get to know the dogs before her visit. Would highly recommend.

Profile image
James L.
Sitter Profile Image: Hannah P.
Hannah P.
£17
total per visit
5.0 out of 5 stars
8 reviews
1 repeat pet owner
11 years of experience
Bury st edmunds, IP33

Hannah was fantastic with our two cats. She was caring and thoughtful, sending daily updates which showed the cats playing, purring and very happy. My cats could not have been in better hands.

Profile image
Maria J.
Sitter Profile Image: Susan Q.
Identity Verified
Susan Q.
£13
total per visit
4.9 out of 5 stars
27 reviews
7 repeat pet owners
45 years of experience
Bury St Edmunds, IP32

Was reassuring to know Susan dropped in on my girls.

Profile image
Adele A.
Sitter Profile Image: Karin C.
Identity Verified
Karin C.
£16
total per visit
2 years of experience
Bury Saint Edmunds, IP32

About: I currently walk dogs regularly and also work with a local busy kennels, so I have lots of hands on experience with a wide range of breeds, temperaments, and needs. Alongside this, I’m studying a diploma in Canine Welfare, Care and Behaviour, so I’m still building my knowledge and understanding. I’m fully insured, canine first aid trained, and committed to providing safe, calm, and attentive care for every dog in my care. I hold an advanced DBS check as I volunteer my time to Our Special Friends helping with the elderly and vulnerable to care for their dogs. I have some available slots throughout the week between the hours of 9.30 and 14.00, ideal for regular weekly bookings or one off requirements. I am flexible and will always do my best to accommodate a visit or walk for a dog. I only offer solo (or same household) walks so I can prioritise safety, calm handling, and communication at all times. I take the time to understand each dog’s individual needs and their routines, and any behavioural or medical considerations before walking. Dogs are always kept on lead, and I carefully choose safe, suitable and known walking routes. I’m canine first aid trained and fully insured, and I will always keep owners updated with messages and photos for your peace of mind. As I offer solo/household walks only, your dog(s) will always receive my full attention in a safe and controlled environment only.

Sitter Profile Image: Hayley S.
Identity Verified
Hayley S.
£17
total per visit
20 years of experience
Bury St Edmunds, IP33

About: My name is Hayley, I have had dogs since I was 15. I absolutely love all dogs, although bulldogs have a very special place in my heart! We have a 5 year old resident French bulldog who is extremely sociable and absolutely adores making new friends, we take lots of very enrichment filled walks along rivers, fields and woodlands. We hire enclosed fields with swimming facilities for warmer days. We have cooling mats and paddling pools in the garden along with lots of enrichment toys and activities, our evenings are usually spent snuggled together on the sofa after a fun filled day of exploring. I work from home on a very flexible schedule so your dogs will have someone with them 24/7. We have a resident French bulldog who adores all dogs. We take daily walks through the woods and along the river, with plenty of sniffing breaks. We also visit the enclosed field regularly for a well earned strech of the legs and run for the more athletic dogs, I tailor the dogs care fully to their needs, we do a minimum of 2 walks a day ( weather dependent for certain breeds ) plus we have lots of enrichment activities at home for them to enjoy. I have a fully fenced garden, stair gates in place for your dogs safety, plenty of treats and space on the sofa! We are happy to tailor to your dogs needs with beds, sofa or crate sleeping, I have over 20 years experience with all different breeds of dogs.

Sitter Profile Image: Danielle F.
Identity Verified
Danielle F.
£13
total per visit
5.0 out of 5 stars
6 reviews
3 repeat pet owners
1 year of experience
Stanton, IP31

Absolutely 1000% would use Danielle again. Bruno loved her and she loved him. Always kept me upto date on how he was doing. Always sent me photos of him. He was a very happy dog when I came back home. I would recommend Danielle to anyone.

Profile image
Clare W.
Sitter Profile Image: Nicole K.
Identity Verified
Nicole K.
£15
total per visit
5.0 out of 5 stars
1 review
10 years of experience
Bury Saint Edmunds, IP32

About: Hi, I’m Nicole! 🐾 As a lifelong dog lover and proud corgi and blue heeler mom, I know firsthand how much our pets mean to us. Whether it’s daily walks, or just needing some playtime. I provide dependable, loving attention that helps your pet feel safe and happy while you’re away. With a background in caregiving and years of experience in both pet and people care, you can trust that your pets are in responsible, compassionate hands. I love the beautiful scenery we get here in England, and happy to keep your pups active lifestyle up while you’re away. I am a stay-at-home mom who is free during the day while my child is at school. I have a completely open schedule— so I can care for your animals multiple times a day and give them adequate attention. I will always make sure your pup is safe while on a walk, by having their leash and making sure their collars and tags are there every time.

Sitter Profile Image: Emily D.
Identity Verified
Emily D.
£9
total per visit
8 years of experience
Great Saxham, IP29

About: I have 8 years of experience dog sitting, house sitting, and baby sitting. I have also had a summer job working at a dog hotel. I have worked with old and young dogs and a variety of breeds so I am prepared to offer any care they require. I will also send you plenty of photos of you dog and our adventures. I will care for your dog as I would like mine to be cared for. I work for a charity and can work from home at least 3 days a week, but I can take more days at home if I am dog sitting. I will walk my dog during my lunch break and in the morning/after work so your dog can join in on these walks. I live in the countryside so there are plenty of lovely, quiet walks around me. On the weekends I will usually drive to the beach or a park for a longer walk. I feed my dog twice a day with a treat at night but happy to fit into your dogs schedule. In my home: - Dog safe garden, fully fenced off - Friendly dog (4 year old Parson Russel Terrier) - Dog treats, food, and plenty of toys - Dog beds and lots of space inside the house - Consistent food time and walk time to ensure routine - Dog shampoo to wash dogs if they are muddy - Dog seatbelt in my car In someone else's home: - I will follow the rules of the house - Make sure when I go, it looks like no one was there to stay - Clean the house every day - Tidy up dog poo in garden - Ensure your dog has a similar routine - Administer any medication required - Take bins out and other home tasks - Walks, food, play time, and cuddles with your dog - I will bring your dog a cute toy when I arrive

1 / 1
View more

The median cost per Visit for pet sitting in St. Edmundsbury is £12

Pet owners share their Rover experiences - St. Edmundsbury

1 / 1
5.0 out of 5 stars

Stephanie was able to visit my pup last minute, life saver! She is very communicative and pup had a blast :)

Profile image
Jocie A.
Drop-In Visits
5.0 out of 5 stars

Gabrielle was great with the cats, taking the time to text after each visit and provide photos. She treated our property with respect and called when one of the cats had been unwell to discuss it. Would absolutely recommend Gabrielle to cone and look after your feline friends 😃.

Profile image
Amanda W.
Drop-In Visits
5.0 out of 5 stars

Maggie absolutely loves Lucy! She’s reliable and is great at communicating, and takes great photos (which we love). Would highly recommend!

Profile image
Layla C.
Drop-In Visits
5.0 out of 5 stars

Marta did an excellent job looking after my two cats, including giving some needed medication. Wouldn't hesitate to recommend.

Profile image
Rachel B.
Drop-In Visits
5.0 out of 5 stars

Layla was an absolute star, looking after our cat Halo while we were away. From the photos Layla sent us through the app, we could see how much fuss she made of Halo and how Halo warmed to her very quickly. Layla also coped admirably with having to medicate Halo twice a day, which was a big relief for us. We won't hesitate to ask Layla to help us out again with drop-in visits when we're away. She was utterly trustworthy, completely reliable and we are soooo glad we found her!

Profile image
Julie A.
Drop-In Visits
5.0 out of 5 stars

Katie was great! She was very prompt with responding, came prepared with any extra paperwork/info. She was easy to work with and coordinate a pre visit before we left to get the lay of the house and a feel for our cat! She always included pictures during her visit. Highly recommend and would book again

Profile image
Taylor W.
Drop-In Visits
5.0 out of 5 stars

Emma was prompt in her visit and took great care with my two dogs. I was able to enjoy my day out knowing she’d be reliable.

Profile image
Mary B.
Drop-In Visits
5.0 out of 5 stars

Katy looked after our Jack Russell Mazie while we were away for 3 days. Katy is professional, honest, reliable and caring. Mazie loved interacting with Katy and playing with her many tennis balls! Katy is very punctual with the drop-in service we booked so no need to worry about her turning up on time. In addition, on each drop-in we received some lovely photos of Mazie on walks and in the garden. We came home to a very happy dog. We would definitely book Katy again and highly recommend her pet care services.

Profile image
Debbie M.
Drop-In Visits
5.0 out of 5 stars

Natasha was lovely! She took great care of our cat and dog, and gave helpful updates while we were away.

Profile image
Sarah M.
Drop-In Visits
5.0 out of 5 stars

Caitlin was amazing. Cats were happy during the drop ins, even managed to get the antisocial one to eat and be seen on camera.

Profile image
Christopher W.
Drop-In Visits
5.0 out of 5 stars

Rhiannon was great! She made time to visit with my cats the day before to get educated on my boys needs, send pictures during her visits and even left a sweet note with some snackies for them! Will definitely rebook again.

Profile image
Rangeline R.
Drop-In Visits
5.0 out of 5 stars

Tessa’s been checking in on our cats for the last two years since we’ve moved to Bury. She always does a great job, even when our cat had to be on medication temporarily. Definitely recommend her!

Profile image
Marley P.
Drop-In Visits
1 / 1
Find pet care near you

Book with peace of mind

  • Screened pet sitters have passed a third-party identity verification and show verified reviews from other pet owners, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team – here to help if you ever need someone to talk to.

Why Choose Rover?

  • Cashless payments

    Book and pay via Rover’s secured platform – no cash required.

  • Booking Protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgeable and total pet fanatics. You can get in touch with us at any time.

Meet local sitters who will treat your pets like family

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting
  2. 2. Meet & Greet

    Schedule a free in-person Meet & Greet to find the perfect fit
  3. 3. Book and Pay

    It's that easy! All payments are processed via Rover's secured platform

Popular requests for pet sitting - St. Edmundsbury

Select a filter and find qualifying sitters offering pet sitting.

Sitters in St. Edmundsbury average 3
repeat pet sitting pet owners

FAQs for Drop-In Visits - St. Edmundsbury

Frequently asked questions about Rover

The average cost for Pet Sitting in St. Edmundsbury on Rover is £13.8 per Visit (as of July 2026). However, all sitters set their own rates based on experience, location, and availability.

Rover makes budgeting the cost of Pet Sitting easy. As long as your dates and pet profiles are correct, the price you see before you book is the same price you pay for Pet Sitting. For more information on service fees, click here .

There are 1,280 sitters on Rover for Pet Sitting in St. Edmundsbury. About 87% of St. Edmundsbury sitters can respond to requests in under 60 minutes. Whether you are planning ahead for public holidays, need last-minute care, or need same-day cover for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a Meet & Greet to ensure they are a perfect fit for your pet’s personality before confirming.

As of July 2026, there are 1,280 sitters on Rover offering Pet Sitting across St. Edmundsbury. Enter your postcode to see which available sitters are closest to your home.

Rover makes it easy to find sitters who are available whilst you work. To find sitters who fit your schedule, select which days of the week and the time slots you'd like a sitter to visit. The search results will populate sitters whose calendars match your needs. You can also search for sitters by location, whether that’s a sitter near your office for day care drop-off or a sitter close to your home. Once you've found a sitter who you like, message them directly to schedule a Meet & Greet.

Tip: Doggy day care is another option for pet supervision while you're at work. Visit our doggy day care page for more information.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes dedicated customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement programme for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee , which provides up to £25,000 in eligible veterinary care reimbursement.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poo breaks occured. You can message your sitter at any time through the app and our support team is available for dedicated customer support by email or chat if you have concerns.

The personalised, in-home nature of pet care through Rover can mean more individual attention for your pet.

Yes, absolutely! Many sitters on Rover are experienced in caring for multiple pets simultaneously, whether you have a pack of dogs, a clowder of cats, or a mix of both.

Look for sitters who highlight multi-pet expertise or check for verified reviews from other St. Edmundsbury pet parents with similar pet households.

Every sitter on Rover must pass an identity verification before they can list their services. An identity verification confirms that the sitter is who they say they are based on their documents.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to £25,000 in eligible veterinary care. For more details, visit our Trust & Safety page .

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in St. Edmundsbury choose to hand over a spare key or digital fob in person, while others arrange a key safe or unique access code. Don't forget to discuss key returns as well!

Yes, you can find sitters who have experience administering medication or managing dietary requirements. You can also find pet sitters who accept only one pet at a time, which is ideal for anxious puppies or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and request a Meet & Greet to walk your sitter through your expectations.

Many pet parents provide a spare key or arrange a key safe. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalised codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in a flat, don’t forget to discuss details like buzzer access, codes, or lift etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

A Meet & Greet is a short introductory meeting between you, your pet, and a sitter. It can take place in person or virtually, although we recommend in-person so that your pet can get to know your sitter or the new environment. During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Most pet parents and sitters on Rover welcome Meet & Greets because the process can give confidence and peace of mind for service experiences, especially for longer stays or first-time bookings.

Sitters on Rover set their own cancellation policy, which you can find on their profile under their calendar availability.

Cancelling before a booking begins and before the sitter's cutoff time qualifies you for a full refund. Same-day cancellations for walks, day care, and drop-ins follow the full refund policy. Otherwise, for dog boarding and house sitting, you will receive a 50% refund for the first seven days of the booking and a 100% refund for the remaining days when you cancel the same day a booking should begin.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means our support team works with you to find a replacement sitter.

Emergency support is available by phone or email in English, French, German, and Spanish from Mon-Sat 9am to 6pm. When an incident occurs, we recommend that sitters contact our Trust & Safety team immediately so that they can connect your sitter with a qualified vet or offer other resources to help.

If a sitter needs to cancel at the last minute, Rover’s booking protection means Rover Support will work with you to find a suitable replacement as quickly as possible.

Connect anywhere with the Rover app

Download on the App Store BadgeGet it on Google Play Badge