Dog Questions & Answers | Rover Q&A Community

631

views

2

answers

no

votes

Deb A.

If booking requests expire after 72 hours, but you aren't able to do a meet & greet within that time, how do you wait until after the meet and greet to accept the booking?

966

views

1

answer

no

votes

Karen R.

What am I supposed to do if an owner doesn't show up or respond to messages when they have booked a service?

670

views

1

answer

no

votes

Karen R.

Do I mark dates I’ve “booked” a stay as unavailable on my calendar?

1.1k

views

3

answers

no

votes

Hannah K.

How to get avoid "Until this request is booked or archived, you may not appear in search for these dates."?

141

views

1

answer

no

votes

Karen R.

How do I cancel a double booking when only one shows on rover.com?

241

views

1

answer

1

vote

Zack M.

How do you book a stay by the hour?

51

views

1

answer

no

votes

Deb A.

Current booking may be delayed and have another booking scheduled. How do I handle current booking?

173

views

1

answer

no

votes

Abby D.

I want to charge a premium rate for a same day booking. How?

246

views

2

answers

no

votes

Abby J.

How can I set required advance time? Or even just turn off same day bookings?

27

views

1

answer

no

votes

Walt G.

I have a dog booked for a future stay over the holidays. The owner wants me to watch her dog this weekend as well. How do I add the booking for this weekend on to the scheduled booking over the holidays?

76

views

1

answer

no

votes

Walt G.

Why am I getting requests for housesitting when I am already booked?

277

views

1

answer

no

votes

Karen R.

How can I refund a paid client who canceled last minute?

143

views

1

answer

no

votes

Valentine & Reed S.

Two male unneutered dogs? [closed]

265

views

2

answers

no

votes

Jennifer C.

Recurring walks format changed?

83

views

1

answer

no

votes

Karen R.

How to enter a booking code after a booking is complete?

242

views

2

answers

no

votes

Amelia D.

Dog is coming this evening until tomorrow evening. They have only booked and paid for tomorrow as he's not coming for 2 days. The dog is here for 24 hours, is that the one day rate?

2.1k

views

2

answers

no

votes

Lisa H.

How do I accept a request ?

279

views

2

answers

no

votes

Serina R.

Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

248

views

2

answers

no

votes

Helena G.

Has anyone had issues with Reoccuring bookings being accurate?

137

views

1

answer

no

votes

Deb A.

how do I get more clients?

1.2k

views

1

answer

no

votes

Walt G.

When I try to accept a booking request, it says unexpected error every time?

324

views

2

answers

1

vote

Walt G.

Why are Rover distances incorrect? This frustrates owners and affects booking score?

339

views

1

answer

no

votes

Walt G.

Why have I been charged twice?

769

views

2

answers

no

votes

Karen R.

Wait till after the meet and greet to book - or book ahead?

18

views

no

answers

no

votes

Ellen H.

Extra time for sitting and how to adjust?

11

views

no

answers

no

votes

Kathleen L.

I am being charged 2 different rates for my dogs. How do I contact Rover to have it updated before I book?

79

views

no

answers

no

votes

Patrick R.

How do I download the app or APK for my Samsung S4 phone, which is not available for my phone?

4

views

no

answers

no

votes

Joy R.

I have a future booking, which I can go on the site and see. However, it doesn't review what time I entered to drop the dog of and to pick him up. How can I review this information if I forgot what I put down?

74

views

1

answer

no

votes

Faith K.

Can I require a 2 day advanced notice?

9

views

no

answers

no

votes

JP T.

Q&A Community

Connect with fellow dog lovers and learn from one another

booking

If booking requests expire after 72 hours, but you aren't able to do a meet & greet within that time, how do you wait until after the meet and greet to accept the booking?

What am I supposed to do if an owner doesn't show up or respond to messages when they have booked a service?

Do I mark dates I’ve “booked” a stay as unavailable on my calendar?

How to get avoid "Until this request is booked or archived, you may not appear in search for these dates."?

How do I cancel a double booking when only one shows on rover.com?

How do you book a stay by the hour?

Current booking may be delayed and have another booking scheduled. How do I handle current booking?

I want to charge a premium rate for a same day booking. How?

How can I set required advance time? Or even just turn off same day bookings?

I have a dog booked for a future stay over the holidays. The owner wants me to watch her dog this weekend as well. How do I add the booking for this weekend on to the scheduled booking over the holidays?

Why am I getting requests for housesitting when I am already booked?

How can I refund a paid client who canceled last minute?

Two male unneutered dogs? [closed]

Recurring walks format changed?

How to enter a booking code after a booking is complete?

Dog is coming this evening until tomorrow evening. They have only booked and paid for tomorrow as he's not coming for 2 days. The dog is here for 24 hours, is that the one day rate?

How do I accept a request ?

Confused about client's request for scheduling needs (suspicious? odd?); how to book/modify his specific request?

Has anyone had issues with Reoccuring bookings being accurate?

how do I get more clients?

When I try to accept a booking request, it says unexpected error every time?

Why are Rover distances incorrect? This frustrates owners and affects booking score?

Why have I been charged twice?

Wait till after the meet and greet to book - or book ahead?

Extra time for sitting and how to adjust?

I am being charged 2 different rates for my dogs. How do I contact Rover to have it updated before I book?

How do I download the app or APK for my Samsung S4 phone, which is not available for my phone?

I have a future booking, which I can go on the site and see. However, it doesn't review what time I entered to drop the dog of and to pick him up. How can I review this information if I forgot what I put down?

Can I require a 2 day advanced notice?

What have you found helps you get more bookings besides more reviews?

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Connect with fellow dog lovers and learn from one another

booking

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