Has anyone had issues with Reoccuring bookings being accurate?

I have set up reoccurring booking for dog walking for a client M-F to give me more flexibility each week to determine what days i come by based on my schedule. the goal is to come by all 5 days but that rarely happens for weather reasons or work reasons at my full- time job. Each Monday i get an email from Rover to confirm the service i did the week before. Sometimes it is accurate but other times it is not. So i have to contact Rover support to tell them i didn't walk on days that Rover thinks that i did. I didn't send a Rover card but on their system it thinks that I did. On my side I can see the specific days i sent a card. Something isn't matching up on the sitter side and the Rover side.

Anyone else have these issues? I am considering going back to booking each individual week as i did before which i don't really want to do.

Rover support helped me refund the customer but didnt help me with making sure my weeks are accurate moving forward. They didnt say if there was an issue with reoccurring bookings or not. They basically told me how to use the system i was already using.