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How do I cancel a double booking when only one shows on rover.com?

Cynthia B.'s profile image

I booked twice for the same date by mistake. Once as boarding and once as daycare. http://Rover.com only shows one upcoming stay, but my credit card shows 2 separate pending charges. How do I cancel the duplicate charge when it says the 1st booking was not booked yet?

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Karen R.'s profile image

The easiest way is to call Rover's Customer Support at [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team]

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