I have been taking care of a dog for 2 weeks now and confirmed the booking through Rover weeks ago. However I can't find the booking information anywhere on my profile. I would like to find out where the info went and how I will get paid for this booking. Thank you! Sylvia
I'd suggest you contact Rover Support directly: support @rover.com or [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].
Have you looked in your Inbox? The current stay is either in "Upcoming" or "Past Stays" and it will say "Current" or "In Progress." Click on the message from the owner. There you will see the booking info/itinerary.
48 hours after the job is over, the funds will appear in your Rover balance which is shown on your Dashboard. Right now, they should be labeled "Pending." If you haven't enrolled in the automatic payment option, then you can request a withdrawal (either via Paypal transfer directly into your bank account or by check, for which Rover will charge a fee to process).
Your balance can be viewed in detail on this page and you can request withdrawals from there as well: