Dog Questions & Answers | Rover Q&A Community

443

views

1

answer

no

votes

Cari C.

Owners' plans may change last minute. How lenient are you with your cancellation policy?

653

views

2

answers

no

votes

Cari C.

Have you ever had to cancel a stay (before the stay)?

203

views

1

answer

no

votes

Karen R.

What is cancellation policy?

638

views

1

answer

no

votes

Karen R.

Coming home early?

152

views

1

answer

no

votes

Karen R.

What if I need to cancel?

506

views

2

answers

no

votes

Brittany S.

I accidentally canceled a booking when I was trying to modify, I then booked again and now have two charges on my account. When will one of the charges be refunded to my bank account?

283

views

1

answer

no

votes

Walt G.

An owner canceled the morning of the stay, my settings are set to "strict" so my account shows I'll still have a portion of the payment though. When will I receive that money that's currently "pending"?

308

views

2

answers

no

votes

Jamie R.

How do I cancel my membership?

4.6k

views

1

answer

no

votes

Deb A.

What should I do about an unresponsive sitter?

1.1k

views

3

answers

no

votes

Susan H.

How do I cancel the house sitting date ?

165

views

1

answer

no

votes

Deb A.

How do I handle if a client cancels in the middle of contract ?

245

views

2

answers

no

votes

Karen R.

How do I cancel my sitter ?

1.1k

views

1

answer

no

votes

Karen R.

How do I cancel one day of sitting?

117

views

1

answer

no

votes

Deb A.

How do I cancel my sitter?

898

views

2

answers

no

votes

Elizabeth S.

What is your cancellation policy?

2.9k

views

1

answer

no

votes

Karen R.

If a client cancels last minute or just messages me do I still get paid?

300

views

2

answers

no

votes

Hannah S.

Did the owner cancel?

564

views

1

answer

no

votes

Walt G.

I am on a "Strict Policy", repeat customer cancels due to illness and doesn't want refund, it is an issue for Rover when no updates and pictures not sent?

275

views

2

answers

no

votes

Cari C.

after meet an greet, how much time allowed for confirmation for house stay?

130

views

1

answer

no

votes

Walt G.

How do I cancel a scheduled sitter?

317

views

1

answer

no

votes

Karen R.

How do I cancel one day out of a multiple day booking?

4.3k

views

1

answer

no

votes

Karen R.

Is there a fee for cancelling?

677

views

3

answers

no

votes

Laura F.

What do you do when customers cancel your meet and greet?

773

views

no

answers

no

votes

Ayana M.

Owner is extremely late and will not pay extra for it?

283

views

2

answers

no

votes

Jean D. & Ray P.

What do I need to do if my travel plans change and I need to cancel my reservation?

145

views

1

answer

no

votes

Jean D. & Ray P.

What is your cancellation policy?

8.3k

views

2

answers

no

votes

Karen R.

what is the policy for cancellation ?

409

views

1

answer

no

votes

Grace D.

What is the cancellation policy?

134

views

1

answer

no

votes

Erica M.

The sitter has confirmed my cancellation when I communicated the request through my mailbox. How do I get Rover to refund the payment?

349

views

1

answer

no

votes

Erica M.

Q&A Community

Connect with fellow dog lovers and learn from one another

cancellation

Owners' plans may change last minute. How lenient are you with your cancellation policy?

Have you ever had to cancel a stay (before the stay)?

What is cancellation policy?

Coming home early?

What if I need to cancel?

I accidentally canceled a booking when I was trying to modify, I then booked again and now have two charges on my account. When will one of the charges be refunded to my bank account?

An owner canceled the morning of the stay, my settings are set to "strict" so my account shows I'll still have a portion of the payment though. When will I receive that money that's currently "pending"?

How do I cancel my membership?

What should I do about an unresponsive sitter?

How do I cancel the house sitting date ?

How do I handle if a client cancels in the middle of contract ?

How do I cancel my sitter ?

How do I cancel one day of sitting?

How do I cancel my sitter?

What is your cancellation policy?

If a client cancels last minute or just messages me do I still get paid?

Did the owner cancel?

I am on a "Strict Policy", repeat customer cancels due to illness and doesn't want refund, it is an issue for Rover when no updates and pictures not sent?

after meet an greet, how much time allowed for confirmation for house stay?

How do I cancel a scheduled sitter?

How do I cancel one day out of a multiple day booking?

Is there a fee for cancelling?

What do you do when customers cancel your meet and greet?

Owner is extremely late and will not pay extra for it?

What do I need to do if my travel plans change and I need to cancel my reservation?

What is your cancellation policy?

what is the policy for cancellation ?

What is the cancellation policy?

The sitter has confirmed my cancellation when I communicated the request through my mailbox. How do I get Rover to refund the payment?

If I'm set to Strict Cancellations for boarding, will I show up in search results for people who need a sitter on short notice?

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Connect with fellow dog lovers and learn from one another

cancellation

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About Rover