Dog Questions & Answers | Rover Q&A Community

507

views

2

answers

no

votes

Jessi S.

Didn't Rover use to have dog bath and/or dog grooming as an added service?

657

views

1

answer

no

votes

Walt G.

Withdrew money onto PayPal account but still don't see funds?

1.3k

views

1

answer

1

vote

Mary C.

What is the rover.com service fee?

173

views

1

answer

no

votes

Diana G.

What is the service fee for? Rover already takes a percentage of the sitter's fee. Isn't that charge enough?

239

views

1

answer

no

votes

Walt G.

I only need use walk or drop in every other days... how do I go about it ?

123

views

1

answer

no

votes

Cari C.

Whats your advice on making my page popular and get more service?

672

views

2

answers

no

votes

Jessica M.

Changing my pricing?

783

views

1

answer

no

votes

Karen R.

How do I pay using my Rover Credit when booking a stay?

166

views

2

answers

no

votes

Walt G.

Can owners from outside your service area still send you requests?

165

views

1

answer

no

votes

Rebecca P.

how do I create a custom quote with a special service?

13.7k

views

2

answers

3

votes

Cari C.

I'm new. Do "drop in" visits include a walk?

766

views

2

answers

3

votes

Mary C.

What supplies do you have or bring with you?

234

views

no

answers

no

votes

Kayla W.

what is the charge for the rover service other than what you pay sitter?

223

views

1

answer

no

votes

Walt G.

Do you grandfather in old clients when you change your rates? Why or why not?

812

views

1

answer

no

votes

Walt G.

How much I spent the service fee?

3.5k

views

2

answers

no

votes

Grace D.

What is the service fee?

318

views

1

answer

no

votes

Deb A.

What is your refund policy on my deposit or advance payment for a sitter?

240

views

1

answer

no

votes

Lauren B.

Narrow Down Service Area, Repeat Clients?

108

views

1

answer

no

votes

Walt G.

How do you people book walks in NYC when they dont have doormen? I have the lock box on my front door but am concerned with my walker getting in the main door to the building. Has anyone dealt with this?

246

views

2

answers

no

votes

Jean D. & Ray P.

I booked our first sitting service for our puppy, but I do not think I paid correctly. The sitter is staying with the puppy from 5:15PM-11:00PM. There doesn't seem to be a choice for this type of sitting. How do I pay appropriately?

185

views

2

answers

1

vote

Lenka L.

What are the differences in working with service dogs?

212

views

2

answers

no

votes

Lenka L.

Does Rover.com always charge a service fee?

617

views

3

answers

no

votes

Felix N.

What does this mean when Rover Customer Support contacts you through message?

245

views

1

answer

no

votes

Walt G.

Why do I always get requests a few miles beyond my service area?

224

views

1

answer

no

votes

Walt G.

Is this service always poor?

615

views

2

answers

no

votes

Walt G.

Do you offer a discount for frequent clients?

279

views

1

answer

no

votes

Walt G.

Is there a way that I can auto reply to requests made during MY vacation?

3.3k

views

4

answers

2

votes

Lenka L.

How do I adjust my service area (i.e. change it from 5 miles to 10 miles)?

421

views

3

answers

no

votes

Lisa H.

Rover insurance issue?

1.3k

views

4

answers

no

votes

Kellyn C.

Q&A Community

Connect with fellow dog lovers and learn from one another

service

Didn't Rover use to have dog bath and/or dog grooming as an added service?

Withdrew money onto PayPal account but still don't see funds?

What is the rover.com service fee?

What is the service fee for? Rover already takes a percentage of the sitter's fee. Isn't that charge enough?

I only need use walk or drop in every other days... how do I go about it ?

Whats your advice on making my page popular and get more service?

Changing my pricing?

How do I pay using my Rover Credit when booking a stay?

Can owners from outside your service area still send you requests?

how do I create a custom quote with a special service?

I'm new. Do "drop in" visits include a walk?

What supplies do you have or bring with you?

what is the charge for the rover service other than what you pay sitter?

Do you grandfather in old clients when you change your rates? Why or why not?

How much I spent the service fee?

What is the service fee?

What is your refund policy on my deposit or advance payment for a sitter?

Narrow Down Service Area, Repeat Clients?

How do you people book walks in NYC when they dont have doormen? I have the lock box on my front door but am concerned with my walker getting in the main door to the building. Has anyone dealt with this?

I booked our first sitting service for our puppy, but I do not think I paid correctly. The sitter is staying with the puppy from 5:15PM-11:00PM. There doesn't seem to be a choice for this type of sitting. How do I pay appropriately?

What are the differences in working with service dogs?

Does Rover.com always charge a service fee?

What does this mean when Rover Customer Support contacts you through message?

Why do I always get requests a few miles beyond my service area?

Is this service always poor?

Do you offer a discount for frequent clients?

Is there a way that I can auto reply to requests made during MY vacation?

How do I adjust my service area (i.e. change it from 5 miles to 10 miles)?

Rover insurance issue?

Charging per night or per dog?

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Q&A Community

Connect with fellow dog lovers and learn from one another

service

Announcement

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Need Help?

Learn More

Need Help?

About Rover