what do i do to get lots of customers and if my family and friends wanted to be customers do they have to get the app?
Anyone who wants to use your services on Rover has to use either the app or the desktop website version.
Regarding your profile, you need to be professional, upbeat, and very detailed about yourself and the services you offer. Talk about yourself, your experiences, your training (if any), and why someone should select you. What makes you unique or attractive to potential clients? If you offer boarding in your home, have clear photos of your home, your yard, and the areas where the dogs will be staying. Be clear if you have restrictions on the types of dogs you will accept. Answer all the questions in all the sections of the profile builder. Check other sitters in your area to make sure your rates are comparable.