Pet Sitting Willowbrook

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Sitter Profile Image: Kaylee S.
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Kaylee S.
from
$10
per visit
21 years of experience
Goose Creek, SC, 29401

About: I have experience fostering dogs and cats, caring for puppies, and handling bigger dogs. I’m comfortable working with different sizes, personalities, and energy levels, and I understand that every pet has their own needs. I’m patient, caring, and always make sure pets feel safe and comfortable. I treat every animal like my own and want to make sure they get lots of love and attention while you’re away! Pet care is already a big part of my everyday life! I take care of my own cat, bunny, and two frogs daily, along with my mom’s two dogs, a Dachshund and a Pit Bull. I’m used to keeping up with different feeding schedules, routines, and needs, so caring for other people’s pets fits naturally into my day. I genuinely enjoy spending time with animals and making sure they’re happy, comfortable, and well cared for! I like to make sure every pet feels comfortable, safe, and loved in their own environment. I have experience training both cats and dogs with harnesses, and I enjoy playing with them and keeping them entertained. I’m happy to take care of their daily needs, like feeding, refilling water, and helping with basic grooming such as nail trims, ear cleaning, and teeth brushing when needed. I also have two kennel-trained dogs, so I’m familiar with crate routines and helping pets feel comfortable with them. I always try to follow each pet’s usual routine and give them plenty of attention, love, and care while their owners are away!

Sitter Profile Image: Elyse & Ethan M.
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Elyse & Ethan M.
from
$15
per visit
5.0 out of 5 stars
• 3 reviews
3 repeat clients
11 years of experience
Hanahan, SC, 29410

About: We live in Tanner Plantation with our three cats and three dogs. As lifelong animal lovers and pet owners, we understand how important it is to find someone you can trust with your pets. Whether you have a playful pup or a shy cat, we'll provide loving, reliable care and keep you updated every step of the way. We've cared for pets with a wide range of medical needs, dietary restrictions, and unique routines. From administering medication and following specialized feeding protocols to accommodating quirky preferences, we're committed to providing the same attentive care your pets receive at home. I'll be handling most visits during the week, while my husband joins me for meet-and-greets and serves as a backup when needed. Together, we provide dependable care for both dogs and cats, treating every pet like a member of the family. Our retriever mix, Richie, has megaesophagus, myasthenia gravis, and cancer. He eats all of his meals in a Bailey chair (think doggy high chair!) and requires medication multiple times a day. Caring for Richie has made us highly attentive to health monitoring, medication schedules, and specialized feeding requirements. Our coonhound, Joanie, takes daily medication for anxiety, giving us experience providing calm, patient care for pets who need extra support. Our German Shepherd, Nami, reminds us that every pet has their own quirks. She refuses to eat breakfast anywhere but her kennel and insists on eating her afternoon meal in the office while listening to emo music. Yes, really! 🖤🎵🐶 We're also dedicated cat people and understand that cats often need a different approach than dogs: patience, respect for routines, and attention to subtle changes in behavior, appetite, and litter box habits. Belle, our orange tabby, is convinced she's one of the dogs, while Jane and Lizzie, our mischievous Oreo twins, keep life entertaining with their talent for stealing household items and hiding them in their favorite boxes. Living with three cats has taught us the importance of earning a cat's trust, respecting their boundaries, and maintaining the routines that help them feel safe and comfortable. From complex medical care to honoring each pet's unique personality and routine, we believe every animal deserves patience, attention, and lots of love. ❤️🐾 Pet care is already a central part of our daily routine. As pet parents of six rescue animals, our days revolve around feeding schedules, walks, medication administration, playtime, litter box cleaning, and making sure each pet gets the individual attention they need. Because we are accustomed to caring for pets with unique personalities, medical needs, and special routines, adding drop-in visits fits naturally into our schedule. We currently have availability for drop-in visits and enjoy spending time with pets, whether that means playtime, administering medications, or simply providing companionship while their family is away. Caring for animals isn't just something we do—it's something we genuinely love. We will treat your pets with the same patience, attention, and affection that we give my own rescue crew. 🐾❤️ For drop-in visits, we care for pets in their own home where they are most comfortable. We follow each pet's usual routine, including feeding, fresh water, potty breaks, medication administration (if needed), walks, litter box cleaning, playtime, and plenty of affection. We take the time to learn each pet's personality and preferences, so they feel safe, comfortable, and loved while their family is away. 🐾❤️

Sitter Profile Image: Boston T.
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Boston T.
from
$14
per visit
10 years of experience
Goose Creek, SC, 29445

About: I have been passionate about taking care of animals since I volunteered at my first animal shelter cleaning cages at 11 years old. I have been fortunate enough to carry that into adulthood, partnering with two local shelters. I have dedicated thousands of hours in my home to fostering and supporting the adoption of local shelter dogs for the last two years. In my personal time, when not volunteering, I am training for an upcoming marathon, so for pups who require more than an afternoon stroll, I am happy to have them tag along on my runs, short or long distance! I have one Persian cat named Sir Alfred who is 12 years bold, and a 2 year old Doberman named Circe, who both have plenty of experience welcoming new faces into our home. I have experience with more aggressive dogs and cats, and I am comfortable with dogs that might be considered difficult on a leash. I work full time, and also serve in the Army reserves one month a year locally, but I am available for lunch, evening, and weekend walks/stop ins. For boarding, I am able to spend time before and after work, as well as hour long lunch breaks with my house guests! When I have guests who aren’t very cat friendly, my cat has his own safe room in the house that he stays. My dog Circe goes for a morning run with me every morning, and is crated during the day while I work. I spend my weekends taking her to local parks or events. I have a fenced in back yard that everyone has access to at their own enjoyment. My live in partner and I work together with our pets to ensure they are always mentally and physically stimulated.

Sitter Profile Image: ZaNayah W.
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ZaNayah W.
Star Sitter
from
$25
per visit
5.0 out of 5 stars
• 13 reviews
9 repeat clients
16 years of experience
North Charleston, SC, 29461

“ZaNayah has been awesome! Our two cats have some quirks and she's been taking amazing care of them. The pictures she sends are the best, they make our day while we can't be there to see the cats' shenanigans ourselves. There was never any doubt in my mind that our babies are in great hands.”

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Abigail K.
Sitter Profile Image: Sarah M.
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Sarah M.
from
$25
per visit
5.0 out of 5 stars
• 5 reviews
1 repeat client
5 years of experience
Goose Creek, SC, 29445

“Sarah did an amazing job taking care of our four pets! They all loved her, she was caring and made sure they were happy at all times! She sent multiple pictures of each of them at every visit (some were very funny pictures that made us laugh). I would recommend hiring her to take care of your fur babies. Thank you Sarah!”

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Haydn S.
Sitter Profile Image: Susan S.
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Susan S.
Star Sitter
from
$17
per visit
5.0 out of 5 stars
• 10 reviews
2 repeat clients
50 years of experience
Goose Creek, SC, 29445

About: Hi! I’m an avid animal lover with a lifetime of hands-on experience caring for pets of all kinds. I’ve had dogs and cats my entire life, along with birds, hamsters, guinea pigs, chipmunks, and even goldfish. Caring for animals isn’t just something I do — it’s truly who I am. I understand that our fur babies are special souls and cherished members of the family. When your beloved pet is in my care, they’ll be treated with the same love, patience, and attention I give my own. It would be an absolute honor to provide a safe, happy, and comforting experience for your baby while you’re away. My days start early — which means I have plenty of availability during the day, evenings, and on weekends. I love having that balance in my day, especially when it comes to spending time with animals. At home, life revolves around my two dogs — a standard poodle and a terrier mix — along with my two rescue cats, all adopted from different rescues. Caring for them is part of my daily routine, from morning feedings and walks to evening playtime and snuggles. My home is calm, loving, and pet-centered, and I truly enjoy creating a safe, happy environment where animals feel comfortable and cared for. 🐾 When caring for your pet in your home, my goal is to keep their routine as normal and stress-free as possible. I know how important consistency is, so I will follow your instructions closely — from feeding schedules and walk times to medications, play preferences, and bedtime routines. I’ll make sure your pet receives plenty of love, attention, exercise, and companionship while you’re away. Whether that means long walks, backyard playtime, enrichment activities, or quiet cuddle time, I adjust to your pet’s personality and energy level. I’m also respectful of your home. I’ll keep things tidy, provide regular updates and photos for peace of mind, and ensure your pet feels safe, secure, and cared for in their own familiar environment. Your baby will be treated like family every step of the way.

Sitter Profile Image: Jane G.
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Jane G.
from
$15
per visit
4 years of experience
Hanahan, SC, 29410

About: I’ve been a dog grooming for almost 4 years now! I’ve been around all sorts of different pups! From large Great Danes to little chihuahuas, and I love them all! I’ll treat your fur babies just like they’re my own! Lots of love! Right now I’m working on starting my own business so I’ll have plenty of time for your fur babies! From Monday to Thursday I’m free anytime after 11am to 5pm I have a big backyard and my dog Zuko loves to play with other dogs! I have space for a crate if needed! And I go on daily walks with my pup so they can come along!

Sitter Profile Image: Elaina B.
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Elaina B.
from
$25
per visit
5.0 out of 5 stars
• 32 reviews
14 repeat clients
10 years of experience
Goose Creek, SC, 29445

“Elaina was available last minute to let our two dogs out due to an unexpected business trip. She was a great communicator and checked in with me after letting them out. She sent photos and took great care of them. Will definitely use her again in the future.”

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JT M.
Sitter Profile Image: Cayla S.
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Cayla S.
from
$14
per visit
5.0 out of 5 stars
• 2 reviews
3 repeat clients
6 years of experience
Moncks Corner, SC, 29461

“Cayla was an excellent Rover sitter! She took wonderful care of my cats and was very punctual and dependable. She kept me updated throughout her visits, communicated very well, and shared lots of pictures, which gave me great peace of mind. I would definitely recommend Cayla to anyone looking for a caring and responsible pet sitter!”

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Brandy M.
Sitter Profile Image: Megan G.
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Megan G.
from
$30
per visit
5.0 out of 5 stars
• 148 reviews
72 repeat clients
16 years of experience
Moncks Corner, SC, 29461

“Megan was a rockstar, we had a friend cancel on us and in a crunch, she was able to check on our pups! We will be using Megan going forward now!”

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krystal T.
Sitter Profile Image: Morgan F.
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Morgan F.
Star Sitter
from
$22
per visit
5.0 out of 5 stars
• 110 reviews
35 repeat clients
16 years of experience
North Charleston, SC, 29406

“She was wonderful and communicated with us very well the entire week she looked after our cats. They were well fed, watered, and played with and we really loved the pictures she sent of the pets with each update. We'd highly recommended Morgan and, if we need another sitter, will definitely return!”

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Isabel N.
Sitter Profile Image: Aaron T.
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Aaron T.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 18 reviews
5 repeat clients
15 years of experience
North Charleston, SC, 29406

“Aaron is wonderful! Thank you so much for checking on Odin for us!”

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Debra B.
Sitter Profile Image: Madison M.
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Madison M.
from
$16
per visit
5.0 out of 5 stars
• 7 reviews
9 years of experience
Goose Creek, SC, 29445

“Madison was so sweet with Casper! He wasn’t feeling so great and She gave him his meds, played and took care of him well! I’m so grateful and will definitely ask her t check in on Casper again.”

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Rachel W.
Sitter Profile Image: Lisa A.
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Lisa A.
Star Sitter
from
$15
per visit
5.0 out of 5 stars
• 10 reviews
3 repeat clients
10 years of experience
North Charleston, SC, 29418

“Lisa took really good care of my cats and always sent me pictures and updates. When anything was out of the ordinary at the house, she also let me know. I would love to have her take care of them again.”

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Marsha L.
Sitter Profile Image: Raven M.
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Raven M.
from
$30
per visit
5.0 out of 5 stars
• 28 reviews
8 repeat clients
17 years of experience
Goose Creek, SC, 29445

“Raven is amazing! She is so reliable & clearly loves the animals she watches. Thank you so much for hanging with my baby and keeping me updated while I was on my trip. You’re the best!! :)”

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Carli H.
Sitter Profile Image: Elayne R.
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Elayne R.
from
$25
per visit
5.0 out of 5 stars
• 12 reviews
3 repeat clients
20 years of experience
Moncks Corner, SC, 29461

About: Hi new family! My name is Elayne but family and friends call me Lanie. I know our dogs are not just an animal. They are the warm heartbeat at our feet. Literally I've been a dog lover,owner,caretaker and sitter my whole life. Until recently we lost our best buddy Nikko. He was a Japanese Akita, a big ball of fluff and love. My husband and I decided not to adopt another dog. As much love and room we have in our hearts, and there is nothing better than having a dog as a member of the family. We also know it's a life long commitment. We talked about how could we fill that void. We still have the love and the time. Just not the forever. So why not be the extention of a family? The bennies for all! Right? Drop of your furry baby with auntie. I know there are some great day cares in the area however your precious fur baby going to a home away from home is no comparison. Home is where its at. Home is where the love is. Hope to meet you soon! Communication is the key. I'm super flexible. I'll be able to cater to your dog's needs. That way your pet is not thrown off it's schedule and continues to stay comfortable at his/her home away from home. We have no dogs we have no kids. One dog at a time. One on one personal quality time for your baby. Your pet is family. Thats how they will get treated. I have a closed fenced yard. I'm also a daily walker. If your dog takes walks. I'm all in! Walking is great exercise. It's always better to have a furry friend to take with.

Sitter Profile Image: Abigail S.
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Abigail S.
Star Sitter
from
$30
per visit
5.0 out of 5 stars
• 16 reviews
5 repeat clients
10 years of experience
Goosecreek, SC, 29445

About: • Lifetime Dog Lover: I’ve had dogs for years and cared for many family dogs, so I understand their needs and quirks. • Professional Experience: I worked at a dog kennel where I cared for all kinds of breeds, and I loved every single part of it. • Compassionate Care: I’m patient, kind, and make sure every dog feels comfortable, safe, and loved. • Dedicated Attention: As a stay-at-home mom with a flexible schedule, I can truly focus on your dog’s care and happiness. As a stay-at-home mom with a very flexible schedule, I have plenty of time to devote to caring for pets. I’m available throughout the day and week, which allows me to give consistent attention and love to the animals I watch. I do have a friendly, well-trained dog in my home who is very social and used to dogs staying with us. Safety is my top priority, and I always supervise introductions and interactions carefully. If needed, dogs can also be kept separated to ensure everyone is comfortable and safe. Whether I’m caring for pets in my home or in a client’s home, I make sure their routines stay as consistent and comfortable as possible. In my home, I provide a safe, loving environment with plenty of attention, playtime, and care. In a client’s home, I follow their specific instructions closely from feeding schedules to walks, playtime, and cuddles so their pets feel secure and cared for in their familiar space. My goal is always to treat every pet like family and make them feel happy, safe, and loved.

Sitter Profile Image: Marlen M.
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Marlen M.
from
$25
per visit
20 years of experience
Hanahan, SC, 29410

About: Hi! I’m a huge animal lover who believes every pet deserves to feel safe, loved, and cared for like family. ❤️ I’m a proud dog mom to three amazing pups: Leo, my playful little dachshund, Lola, my sweet Chihuahua mix, and Lex, my big-hearted pit mix. They’re a huge part of my life, and caring for them has taught me so much about how unique every pet’s personality and needs can be. I love spending time outdoors, going on walks, exploring nature, and enjoying fresh air with my furry friends. Whether your pet loves long walks, playing outside, cuddles on the couch, or simply having someone around to make them feel comfortable, I’m happy to make their time with me special! I understand that pets are family, and I know how important it is to trust someone with your fur babies. I’ll treat your pets with the same love, patience, and attention I give my own, while respecting their routines, personalities, and individual needs. I’d love to meet your furry best friend and give them all the love, care, and attention they deserve while you’re away! 🐶🐾💕 I’m not working at the time so I have all day, I have some trips scheduled though, I’m normally out of town on thanksgiving and new years. I can’t watch your pets at my home because of my two dogs but I’m more then confortable on going to yours and keep your pet safe and loved.

Sitter Profile Image: Tori S.
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Tori S.
from
$20
per visit
5.0 out of 5 stars
• 23 reviews
7 repeat clients
16 years of experience
Moncks Corner, SC, 29461

“This is the first time I have ever used a app like this and was very skeptical! So I found Tori and did a meet and greet and Tori was very open,polite and asked all the right questions to accommodate the needs for my fur babies. Tori gave off great vibes to my American Bulldogs, and if they liked her then I knew I could give her a chance! Tori communicated daily with pictures and text of my fur babies that they were being spoiled and taken care of! I highly recommend her and she will definitely be my fur babies sitter in future to come!!”

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Jason W.
Sitter Profile Image: Kiara N.
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Kiara N.
Star Sitter
from
$19
per visit
5.0 out of 5 stars
• 6 reviews
3 repeat clients
10 years of experience
Charleston, SC, 29492

“Ours cats loved Kiara and they were very well taken care of both times we booked with her. Highly recommended!”

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Olivia R.
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The median cost per visit for pet sitting in Willowbrook is $20

Pet parents share their Rover experiences - Willowbrook

1 / 1
5.0 out of 5 stars

Emily was the best! She treated our boys with the best love and care, and we’ll definitely book her again.

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Mariele R.
Drop-In Visits
5.0 out of 5 stars

Madison was great at keeping us informed and keeping our dogs safe and happy! Would book again! Thank you 😊

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Erin S.
Drop-In Visits
5.0 out of 5 stars

Thank you for always being so flexible and available to care for our boys . Our Sphynx cats love you like family and you even go above and beyond by helping with our “Dino” bearded dragon. Thank you for doing this work and of course we will be in touch again !

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Eden C.
Drop-In Visits
5.0 out of 5 stars

If you want the best dog sitter in town, Tiffany is definitely the one she stayed updated and sent photos and asked any other things that needed to be done. If I could leave 10 stars I would. highly recommend and will be using Tiffany other times when I go out of town.

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Alexandra P.
Drop-In Visits
5.0 out of 5 stars

Sarah was fantastic! She walked my pup and played with her and sent photos. Lullah was a big fan! Great communication!

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Morgan H.
Drop-In Visits
5.0 out of 5 stars

Aubrea did great with Maple!! 🍁 She was very responsive, on time, and provided updates as requested or during visits!

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Breanna F.
Drop-In Visits
5.0 out of 5 stars

Sarah did an amazing job taking care of our four pets! They all loved her, she was caring and made sure they were happy at all times! She sent multiple pictures of each of them at every visit (some were very funny pictures that made us laugh). I would recommend hiring her to take care of your fur babies. Thank you Sarah!

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Haydn S.
Drop-In Visits
5.0 out of 5 stars

Suzanne was amazing! Her updates gave us such reassurance that our dog and cat were being given the best care, and the pictures were so cute. Will definitely be booking her again for upcoming trips!

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taylor m.
Drop-In Visits
5.0 out of 5 stars

Morgan was absolutely amazing with my two dogs. Medicines were given and my pups were happy! Definitely will be using her again.

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Melissa B.
Drop-In Visits
5.0 out of 5 stars

Alice is an amazing young lady. She was so sweet and nice to my cats. I appreciate all that she's done and I would recommend her to anyone and everyone.

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Terri L.
Drop-In Visits
5.0 out of 5 stars

Emma has been caring for my dog for several years now and I honestly can’t recommend her enough. She’s super sweet, dependable, and really responsive. It’s obvious she genuinely loves animals. My dog Gracie gets sooo excited when Emma comes in the door. I always know Gracie is safe, happy, and well taken care of when she’s with Emma. She’s reliable, trustworthy, and someone I feel totally comfortable having in my home and looking after Gracie. Anyone looking for a kind, responsible, dependable pet sitter would be really lucky to have Emma!

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Kat S.
Drop-In Visits
5.0 out of 5 stars

Absolute best sitter, walker I’ve had. From boarding my bernedoodle to house visits and walks, he’s always happy when I come home or pick him up. Highly recommend

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Christian S.
Drop-In Visits
5.0 out of 5 stars

Sabrina was excellent! Very responsive and reliable. Is a natural with dogs. Would definitely recommend.

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Michelle N.
Drop-In Visits
5.0 out of 5 stars

I highly recommend Mason. He took wonderful care of our cats with genuine care and affection. He was always on time, reliable, and made sure our cats were well looked after. We truly appreciated his dependability and would not hesitate to have him care for our pets again.

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Daniel C.
Drop-In Visits
5.0 out of 5 stars

She has been letting my pup goose out to potty during the day and she has been amazing! She lets us know every detail, and even writes down on our paper we use to track his potty breaks for when he goes! Highly recommend!

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Tina P.
Drop-In Visits
5.0 out of 5 stars

Rylee was amazing! She was great at communicating and keeping me updated on my pets! I definitely recommend her and would book with her again!!

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Rachel G.
Drop-In Visits
5.0 out of 5 stars

Raven is the absolute best! Our first choice to watch our babies. She sends lots of pics and updates so we never have to worry.

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Brittney B.
Drop-In Visits
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Book with peace of mind

  • Screened pet sitters have passed a third-party background check and show verified reviews from other pet parents, like you.
  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
  • 24/7 support from the Rover team–here to help if you ever need someone to talk to.

Why Choose Rover?

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  • Reservation protection

    It doesn’t happen often, but if your sitter has to cancel, we’ll work with you to find a new sitter.

  • World-class support

    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book pet sitting

  1. 1. Search

    Browse profiles of sitters near you who offer pet sitting.
  2. 2. Meet In Person

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Popular requests for pet sitting - Willowbrook

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Sitters in Willowbrook average 6
repeat pet sitting clients

FAQs for Pet Sitting - Willowbrook

Frequently asked questions about Rover

The average cost of Pet Sitting in Willowbrook is $21 per visit as of November 2026. Most bookings cost between $14 and $33 per visit. On Rover, sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

As of November 2026, there are 2,674 sitters on Rover offering Pet Sitting across Willowbrook. Enter your ZIP code to see which available sitters are closest to your home.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Many pet parents provide a spare key or arrange a lockbox. You can also exchange keys during the Meet & Greet and show your walker how to use digital fobs or personalized codes. It helps to arrange access to your home, from spare keys to concierge introductions, before pet care begins.

If you live in an apartment or condo, don’t forget to discuss details like buzzer access, codes, or elevator etiquette. These details can help a pet sitter feel more comfortable going in and out of your building.

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they are not on the Department of Justice’s National Sex Offender Public Website or have any disqualifying offenses.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to $25,000 in eligible veterinary care. For more details, visit Rover's Trust & Safety page.

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the Rover Guarantee, which provides up to $25,000 in eligible veterinary care reimbursement.

Yes, you can find sitters who have experience with handling special pet needs in Willowbrook. On Rover:

  • 88% of sitters can help with special care needs
  • 94% can help with giving oral medications or injections
  • 96% can help with daily exercise

You can also find pet sitters on Rover who accept only one pet at a time, which is ideal for anxious puppies, kittens, or senior pets who move at a gentler pace. Some sitters will also list availability for 24/7 care, also known as constant care, in their profiles.

Use the search filters to narrow down sitters whose specific experience or environment meets your pet's needs. When reaching out to your sitter, outline your pet's care routine and use the Meet & Greet to walk your sitter through your expectations.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our tips for your first Meet & Greet.

sitters on Rover set their own cancellation policy, which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

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