Dog Boarding Richmond Factory

“Terry is always so good with our Daisy! She sends a bunch of pictures and updates to give us peace of mind while we’re away, which is always really appreciated. Very quick with communication as well. Couldn’t have had a better experience. Thank you Terry!”

Anna P.

“It was my first time using Rover and I loved it! She is attentive and understanding. You can tell she loves the animals that she takes care of. With it being my first time away from my dog, especially with Maxi being under the care of a stranger, I was worried and have been missing her even more. Genesis gave me updates and sent me pictures of Maxi, which calmed my nerves. 10/10 would definitely book again!”

Mary R.

“Nicole and her husband were both extremely nice, considerate, and accommodating! My dog has mobility problems, and they went out of their way to get floor mats to help my dog and future dogs move around their house.”

Colin K.

“She had great communication, very caring and understanding of our dog’s needs and sent pics! Would definitely go with Brandi again for peace of mind!”

Daniella O.

“Another great stay for Waldo with Janea! I love that she's gotten to know him so well. He recognizes her yard and her dogs and is always happy to stay. A++”

Michelle C.

“She was great with my pug pancake! Sent lots of pictures, and I could tell how happy pancake was! Will be using her again forsure!”

Jenna W.

“Ailey was awesome!! Sent lots of video and pics of our fur baby! She was very accommodating with drop off and pick up times and took great care of our favorite family member!!”

Rick B.

“Ms. Poria took wonderful care of our dog, Maya, even on very short notice. She was accommodating, communicative, and made the whole process easy. The best part was seeing how happy and relaxed Maya was when we picked her up—it was clear she had been well cared for and enjoyed her stay. We truly appreciate Ms. Poria’s kindness and flexibility, and we wouldn’t hesitate to book with her again. Highly recommended!”

Reste T.

“Outstanding service! I boarded my dog with her and she took care of him as if he was her own. I would highly recomend her.”

Justin B.

“Donna did such a great job taking care of my little kitty boy Sebastian while we had flooring done in our home. Thank you so much Donna for your kindness and I will definitely be in contact in the future when I need a trusted person to care for my pet.”

Conquest D.

“Ms. Alexis was absolutely amazing watching Biscuit! She was so accommodating and helpful as we had a sudden funeral to attend. Biscuit was extremely well taken care of and if you need someone who will truly love and take care of your pet, I 100% recommend using Ms. Alexis”

Luke G.

“I needed a sitter last minute and my regular sitter was out of town. Janai was very accommodating at sitting up a meet and greet and took the time to introduce Mickey to all of her dogs one by one. Mickey is VERY skittish and scared of new people but meeting her dogs helped him relax some. I was nervous leaving him with a new sitter but Janai was very good at communicating and sending me pictures. She also added on bathing and nail trim to his services with my permission, so he was fresh and clean when I picked him up. Will definitely bring him back in the future!”

Sarah S.

“Kimberly was wonderful! She is a true dog lover and took great care of our dog. She was attentive and caring. She sent lots of great pictures that my family loved looking at together. I will most definitely book with her again!”

Jena H.

“Jennica did an amazing job of keeping my dog Herman. He was happy and calm when I picked him up. She sent me pictures and videos of him every day and evening. I will use her again. She treated Herman like he is a part of her family. I am very happy with the care she provided.”

Valerie L.

“Sarah & Hagan are the best!!! I was so nervous and worried leaving my 3 dogs for a week simply because I have never left them or had them boarded. I cried after dropping them off and Sarah felt my heartbreak and teared up too.. I knew right then my pups would be greatly taken care of! I received pictures and videos at least twice a day. Sarah & Hagan don't just leave them in their kennels... they interact with them, play with them and build bonds of their own. You don't get this kind of service from anywhere else. Being a traveler and not always having the trust in people with todays society is hard but I will travel distances to bring them back to Sarah & Hagan in the future.. Thank you guys so much for loving my dogs the way you did!! TOP NOTCH SERVICE & COMMUNICATION!!”

Amanda H.

“My dog absolutely loved staying with her! She’s great at communicating and sending me updates of my baby, I felt safe with leaving my dog with her, and she took great care of him. Will definitely be coming back!”

Maria M.

“Tina was the absolute best!! Major loved her and I would highly recommend her to anybody.”

Willie M.

“Very nice and kind! Very detailed and up-to-date on everything. My puppy enjoyed his stay. I would highly recommend Ms. Cassie! I don't have any complaints. Thanks for your hard work and dedication!”

BOSSLADY 2.

“My dog had a great stay at Valerie's home. He usually gets stressed when he stays with a sitter, but Valerie made sure he got plenty of attention and he was able to make himself at home in no time. He also had a great time playing in her backyard and got plenty of walks throughout the days he was there.”

Michael I.

“Waylyn never wants to leave Rachel’s house and her two best friends Bentley and Cooper! She’s my go to sitter and I’m always sad if she’s already booked 😂”

Taylor B.