Dog Sitting Kelowna

Book a Kelowna dog sitter to watch your dog in your sitter’s home or yours.

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Over 193
pet parents in Kelowna have booked dog sitting

Kelowna, Find top rated dog sitting

Prices are estimates per visit for 1 dog. Pricing may vary based on your search and includes a booking fee of 11%.

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Sitter Profile Image: Megan Boruta B.
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Megan Boruta B.
$39
total per visit
5.0 out of 5 stars
• 8 reviews
20 years of experience
Kelowna, BC, V1Y

About: I’ve been caring for dogs since I was about 10 years old and have always had dogs in my family. I’m comfortable with feeding, walking, playtime, and giving them plenty of attention and affection. I love getting dogs out for walks, but I’m just as happy spending time with the little cuddle buddies who prefer relaxing on the couch. I understand that every dog has their own personality and routine, and I’ll make sure they feel safe, comfortable, and loved while in my care. Pet care fits naturally into my routine because I already enjoy making time for walks, outdoor activities, and relaxing at home with a furry cuddle buddy. I can plan morning and evening walks, feeding, playtime, and check-ins around my work schedule, with additional flexibility on weekends. I’m organized and will always make sure your pet receives consistent care, attention, and companionship. Your pet’s safety and comfort will always be my priority. I’ll carefully follow their usual routine, feeding instructions, walking preferences, and any special care needs. I’ll keep doors and gates secure, use a leash during walks, and make sure their environment is clean and free from anything unsafe. I’ll also give them plenty of attention, respect their boundaries, and send regular updates so you can feel confident that your pet is safe, happy, and well cared for.

Sitter Profile Image: Michelle D.
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Michelle D.
Star Sitter
$34
total per visit
5.0 out of 5 stars
• 45 reviews
10 repeat clients
25 years of experience
Kelowna, BC, V1W

“Michelle took care of our rescue kitty with no issues!”

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Katie A.
Sitter Profile Image: Maddox H.
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Maddox H.
$26
total per visit
5 years of experience
Kelowna, BC, V1W

About: I've had dogs my whole life, and have done lots of pet sitting for friends and family's animals before! I've taken care of puppies, elderly dogs, kittens, older cats, and everything in between! I have lots of time to spend with your wonderful pets! I love to get outdoors, so I'm more than happy to take your pets outside lots! I always make sure I know lots about the type of animal I'm caring for, and often do my own research before coming to pet sit!

Sitter Profile Image: Mya R.
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Mya R.
$24
total per visit
13 years of experience
Kelowna, BC, V1X

About: Sweet and personable which each dog.I have experience taking care of dogs since a young age and have plenty of time to give your best friend the most attention possible! Right now i’m fully free and open to have your pet be my #1 priority as long as I have enough of a heads up notice! I am always very close and personable with each animal I come across, I love building bonds with plenty of different animals and will care for your pet like they’re one of my own.

Sitter Profile Image: Emilie B.
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Emilie B.
$34
total per visit
5.0 out of 5 stars
• 10 reviews
3 repeat clients
5 years of experience
Kelowna, BC, V1Y

About: 5 years ago I came across an abandonned dog in the street and I fell in love with dogs right away. I truely believe that humans don't deserve them! I used to pet sit for friends and family quite a bit back in my home country and would love to watch your dog while you're away. As a work from home professional, I can provide a comforting presence or keep an eye on your dog all day long. My non-neutered dog Jacki is very friendly and playful. I would need our dogs to meet before the sit to ensure they get along. I always start my day with a walk. I then work from home 9 to 5. I can take your dog out during my lunch break. After work it's play time! I love spending time playing fetch, taking my dog to an off-leach dog park or beach or even teaching him new tricks. I spend most of my evening at home, and before bed time, I take the dog for a potty break. On the weekends, I like to go hiking and camping. I live in an apartment with balcony, 100% safe for dogs. I can give your dog some personal space if needed. My dog gets yearly preventive treatment against ticks, fleas, and worms in addition to having all of his vaccinations up to date. I need the same in return for yours!

Sitter Profile Image: Jessica B.
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Jessica B.
$17
total per visit
10 years of experience
Kelowna, BC, V1Y

About: I grew up around dogs and over the years have been a reliable dog-sitter/walker for friends and family. I have fostered dogs and was a foster-fail (meaning we adopted) with my dog Juno who is featured in most of my pictures. I have learned so many skills from fostering and raising Juno. I keep Juno quite structured in her day to day because she thrives off that being a working breed, with lots of down time and snuggles. I am respectful of how each owner operates and will follow instructions diligently. I recently moved to Kelowna from Ontario for school. I am a social worker back home and currently doing my MSW at UBCO. My schedule is quite flexible, I’m available Friday-Tuesday anytime and Wednesdays and Thursdays I only have morning availability. I currently do not have any pets in my home, I am doing long distance from both my partner and my dog Juno. When I am interacting with pets in my home or their home I am respectful of their space and needs, and provide structure as needed.

Sitter Profile Image: Kari H.
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Kari H.
$28
total per visit
5.0 out of 5 stars
• 1 review
1 repeat client
50 years of experience
Kelowna, BC, V1W

About: Growing up on a hobby farm surrounded by a wide variety of animals, and never knowing life without a cat, I was taught from a young age how to be a compassionate and attentive caregiver. My parents were active in professional dog breeding and showing, which provided me with extensive experience around diverse breeds, from Akitas to Pomeranians. Over the past six years, I have gained a great deal of experience with specialized cat and dog care. My soul cat fell ill in 2020 and again this last spring, and I got him through both times, learning how to administer a wide variety of medications and how to care for a special needs cat. Since 2020 I have also dedicated myself to training a medical service dog for my daughter, gaining hands-on experience in obedience, agility, and specialized care. My lifelong passion for animals, combined with this deep-rooted knowledge of training and behavioral needs, makes me a reliable and trustworthy partner for your pet. Your pets health and safety will always be my first priority, and I am happy to offer 'Pro Tips' to support you and your family to enjoy your best possible lives with your furbaby(ies). I treat every animal in my care with the same patience, love, and respect I would give to my own. For the last ten years I have worked remotely, running a children's party company. This allows me the flexibility to work from anywhere, on my own schedule. I will fit any work I need to do around your pet's schedule. I do have my own cat at home and have support with caring for him while I care for yours! I am detail oriented and will be happy to carefully follow your instructions, maintaining a routine your pet is accustomed to, in their home where they are most comfortable. I can stay at your home or I can make visits to your home to check in and provide care as often as you need (up to 3x/day). I am also happy to offer dog walking. Your pet's health, safety, and well- being is always my first concern. I will always show your loved ones the same care and compassion I show my own.

Sitter Profile Image: Jennifer K.
Verified Background Check
Jennifer K.
$45
total per visit
20 years of experience
Kelowna, BC, V1Y

About: Fear Free Certified, Veterinary Technician, can safely administer medications (oral and injectables), comfortable handling various breeds and sizes of dogs and cats, flexible schedule to suit your needs. I am available to care for your pets Wednesday through Saturday and can drop in multiple times during the day. I also offer overnight home/pet sitting in your home. I require: A meet and greet at your home prior to accepting your pet into my care to ensure that we are a good match. A good overview of any medications that are required. I can administer injections, pills, SubQ fluids, topicals, as well as wound management. A credit card and permission be placed on file with your regular Veterinarian should an emergency arise while in my care. Your pet's well-being is my top priority.

Sitter Profile Image: Isabel B.
Verified Background Check
Isabel B.
$23
total per visit
5.0 out of 5 stars
• 1 review
15 years of experience
Kelowna, BC, V1X

“Isabel was great with our cat while we were away, she even managed to get some snuggles out of her which is no mean feat because she's pretty standoffish to new people. We'll definitely use Isabel next time we're away, thanks!”

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Glenn F.
Sitter Profile Image: Jada B.
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Jada B.
$25
total per visit
5.0 out of 5 stars
• 6 reviews
1 repeat client
20 years of experience
Kelowna, BC, V1Y

“Jada has sat for our fur babies twice, and she is wonderful, keeping us posted with pictures and texts. Highly recommend her”

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Marc R. F.
Sitter Profile Image: Sawyer P.
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Sawyer P.
$28
total per visit
5.0 out of 5 stars
• 3 reviews
25 years of experience
Kelowna, BC, V1W

About: What sets me apart is my combination of professional experience, reliability, and genuine passion for dogs. I’ve worked with all ages, sizes, energy levels and personalities, and I tailor every walk to the individual dog. Safety is always my #1 priority, backed by canine first aid training, careful planning, and emergency protocols. Being highly active myself, I strive to provide engaging exercise, exploration and fun while building trust with each dog. I’m committed to providing consistent, dependable care and building long term relationships with both dogs and their owners. Pet care fits naturally into my flexible daily routine. I have the ability to dedicate consistent time throughout the day for walks and visits, with availability generally falling in morning through early afternoon windows. I value reliability and consistency, so I’m careful not to overbook and make sure I can give each dog the time and attention they deserve. My schedule also allows me to accommodate different routines and provide dependable care for both regular and occasional clients. Your dog’s safety and well being always come first. During walks and adventures, I maintain close supervision and use secure, appropriate handling at all times. Your dog will never be off leash. Standard walks are done on a regular leash, but I also have several long leads available as an option. These allow dogs more freedom to explore, sniff, and move naturally while still maintaining the safety and control of a leash. I’m especially mindful around traffic, other dogs, unfamiliar environments, and changing weather conditions. I’ll never push a dog beyond what they’re comfortable with. I want you to feel confident knowing your dog is in good hands, getting plenty of exercise, attention, and having a positive experience.

Sitter Profile Image: Mike T.
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Mike T.
Star Sitter
$34
total per visit
5.0 out of 5 stars
• 28 reviews
8 repeat clients
50 years of experience
West Kelowna, BC, V1Z

About: I’ve always had a dog! Or 2! They’re in my soul! Currently an SPCA Volunteer with dog handling experience. I love the uniqueness of every dog and they seem to love my approach and rubs! - I’ll treat yours like mine! I Paw-miss! I’m a retired pharmacist and SCUBA diving instructor currently volunteering at BCSPCA and other rescue organizations in Kelowna & West Kelowna B.C.! Its dogs full time now! - If interested in my services please enquire! If I’m unavailable I can help you find someone who is! I have a large yard complete with ice rink in the winter. My 10yr old Golden Retriever loves stealing pucks! Zoomies can be accommodated safely! Relaxation in sun or shade! No pool but, lake access is 5mim down the hill! Beach trips are easy! One cat named Heidi, your dog will never see and one named Louis who runs the house in his mind! Dogs and cats are family! But, if there’s rules you want enforced we can be bad ass too! Couch or no couch you decide! We enforce! In your home or mine they’ll get nothing but love and good rubs!

Sitter Profile Image: Alyssa V.
Verified Background Check
Alyssa V.
$26
total per visit
6 years of experience
Kelowna, BC, V1W

About: I have 6 years of experience caring for pets and have always loved being around animals. I have two dogs of my own who live with my family back home, and I absolutely love spending time with them whenever I’m home. I’m comfortable caring for pets of different sizes, ages, and personalities, and I understand that every pet has their own needs and routines. I’m responsible, patient, and attentive, and I’ll treat your pets with the same care and love I give my own! As a university student, I have flexible weekday availability, particularly during the day and early afternoon, as well as availability on Saturday and Sundays. I’m happy to work with you to find a time that fits your pet’s schedule! I take pet safety and comfort very seriously and will treat your pet as if they were my own. I’m attentive to their individual needs, routines, and personality, and I’ll make sure they receive plenty of exercise, attention, and affection. I’m also happy to follow specific instructions from owners regarding feeding, walks, medications, or other routines.

Sitter Profile Image: Farah K.
Verified Background Check
Farah K.
$28
total per visit
5 years of experience
Kelowna, BC, V1Y

About: 🌟 About Me Your pet's physical safety and emotional well-being are my top priorities. I combine professional expertise with a deeply compassionate approach to provide high-quality, personalized care. I hold an Animal Welfare Certificate from Thompson Rivers University (TRU) and I am fully Fear Free Certified. This advanced training equips me to recognize and minimize pet fear, stress, and anxiety. Whether your pet is anxious, energetic, or requires specialized medical attention, they are in expert hands. I work full-time from home which allows me to provide constant companionship, regular potty breaks, and structured attention throughout the day. I always treat all pets as I would with my own - like family aka furbabies. Veterinary Experience: Confident in administering medications, managing senior pets, and monitoring health changes. Fear-Free Techniques: Tailored approaches for shy, reactive, or rescue dogs to ensure they feel safe. Puppy & Senior Care: Equipped to handle the high energy pups or the gentle pacing of senior animals. 🏡 My Home & Environment Gracie the Host: My friendly, spayed 1-year-old dog loves making new friends and provides great socialization. Constant Supervision: Because I work remotely, your pet will never be left alone for extended periods. Stress-Free Zone: I utilize gentle, positive reinforcement techniques to make my home a peaceful sanctuary. The Setup: We live in a spacious 2-bedroom apartment that is kept clean, safe, and entirely pet-friendly. I also enjoy walking my dog Gracie 3 to 4x/day.

Sitter Profile Image: Klaya H.
Verified Background Check
Klaya H.
$28
total per visit
5.0 out of 5 stars
• 2 reviews
2 repeat clients
15 years of experience
Kelowna, BC, V1Y

About: I've had the pleasure of caring for many different kinds of animals throughout my life. I've owned many pets ranging guinea pigs, and bunnies to cats and a dog. I have had 6+ years of experience training my Labrador retriever, we have completed training courses as well as a 4 month long agility program. I have also gotten to care for many different cats, and their unique personalities. I am currently self employed, mostly working remotely with a flexible schedule so I have plenty of time to care for your critters! I am available most weekdays & weekends starting around 11am. I carefully follow provided instructions to show my best care to each of my furry clients. I treat them as though they are my very own and am careful to always keep animals collared/harnessed and leashed (when applicable). My furry clients' safety is my first priority at all times. I will be sure to keep pets safe and secure, securing any enclosures and locking up the home upon my departure. Additionally, I maintain notes/records of client care/interactions and am happy to offer updates on a schedule that works for the family of the pet I am caring for.

Sitter Profile Image: Alison R.
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Alison R.
$28
total per visit
5.0 out of 5 stars
• 2 reviews
20 years of experience
Kelowna, BC, V1W

“Alison is amazing! Definitely a cat whisperer! One of my cats runs and hides if he sees there is someone at the door he doesn't know. When Alison came to the door for the first time, he actually approached for some pets! I am so impressed by the genuine care she has for my kitties and the time she put in to understanding the routine they have, as well as all my high maintenance things I do for them. Also, great at keeping up communications. And when the unexpected happens while you're away, you can definitely rely on her to handle it! Overall, one of the best cat sitters and home sitters I've ever had!”

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Amanda S.
Sitter Profile Image: Kirstin S.
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Kirstin S.
Star Sitter
$28
total per visit
5.0 out of 5 stars
• 21 reviews
9 repeat clients
15 years of experience
Kelowna, BC, V1P

“Kirstin is INCREDIBLE! We trust her so much and our dog absolutely loves when she comes to check in on her. Cannot recommend enough!!”

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Mercedes Y.
Sitter Profile Image: Theresa F.
Verified Background Check
Theresa F.
$28
total per visit
10 years of experience
Kelowna, BC, V1Y

About: Our family always had at least 3 pets at one time while I was growing up. I've looked after dogs, cats, rabbits, rats and chinchillas. With most experience being with dogs and cats. I've taken my own dog through 3 different obedience courses as well as agility. I have a good understanding of basic training techniques. My full time job has flexible hours which will make me available to check on pets midday most week days and if needed a more active hike or play on Tuesdays and Thursdays. I'm contracted hourly for work so generally have gaps in my day where I can be available for a few hours at a time. I really enjoy getting out for hikes when I can. I have had a few private dog sitting roles prior to being on rover. Generally, I get pets out for a walk or play depending on the yard set up and check fresh water and food are available depending on specified instructions.

Sitter Profile Image: Jessie J.
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Jessie J.
$24
total per visit
5.0 out of 5 stars
• 9 reviews
1 repeat client
10 years of experience
Kelowna, BC, V1V

About: New to Kelowna.. My love for pets is what sparked me to enter the wonderful world of pet sitting. I have been a dog walker/dog sitter and have been boarding dogs for 8+ years. I understand the importance of trusting someone to care for your family. I love to spend our time at home or out on nature walks! I am currently working part time out of the home 3 days a week with 4 hour shifts. Your pets will have free range of our home and will be treated as family! Your pets will receive lots of love, attention and cuddles!

Sitter Profile Image: Alyssa M.
Verified Background Check
Alyssa M.
$23
total per visit
5.0 out of 5 stars
• 1 review
1 repeat client
10 years of experience
Kelowna, BC, V1X

About: Hi my name is Aly! I’m an animal lover and have had dogs all my life. I have experience caring for dogs of all ages and sizes. As a pet owner I understand how important it is to feel confident leaving your pet with someone. That’s why I focus on providing reliable care that can meet your pets needs in your home where your pet feels most comfortable. I treat every pet as if they were my own, making sure they feel safe, comfortable, and happy while you’re away. I do have a job that requires me to be in office Monday-Friday. Mornings, lunch breaks, evenings and weekends are free to ensure your pet gets well cared for. Safety is a big priority of mine that is why I care for pets in their homes where they are comfortable and used to their surroundings and routine

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The median cost per visit for dog sitting in Kelowna is $25

Dog parents share their Rover experiences - Kelowna

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5.0 out of 5 stars

Rena was amazing! I needed someone last minute to feed my dog while my family wasn’t available to help, and she was so accommodating. She met with me right before I left for my trip, which gave me peace of mind. My baby boy absolutely loved her, and she sent me lots of updates and photos while I was away, which really helped ease my anxiety. It can be nerve wracking trusting a stranger to care for your fur baby, but Rena made the whole experience so comfortable and stress free. I’m so relieved to have found someone I trust and can’t wait to book her again! Highly recommend Rena to anyone looking for a reliable, caring, and thoughtful pet sitter! ❤️

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Emahlee C.
Drop-In Visits
5.0 out of 5 stars

Morgan was great with Finn! She was very good communicating and went above and beyond to help him practice some training.

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Thomas K.
Drop-In Visits
5.0 out of 5 stars

Apparently my dog was not very cooperative but Rebecca handled her very well. I would certainly recommend her.

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Sally G.
Drop-In Visits
5.0 out of 5 stars

Seems like our puppy loved Nicole! Felt good knowing she was able to check in on him so we could enjoy our evening out!

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Jayde H.
Drop-In Visits
5.0 out of 5 stars

Laura did a great job with my two goldens. Thank you again Laura for your help on such short notice.

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Nicole L.
Drop-In Visits
5.0 out of 5 stars

Very responsive and a great help while my little guy was recovering from an injury. Would recommend without hesitation 👍🏻

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Cameron O.
Drop-In Visits
5.0 out of 5 stars

Yolanda was great! My dog was injured and she was very responsive and responsible. Appreciate her services and would recommend!

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Cameron O.
Drop-In Visits
5.0 out of 5 stars

Alanna has been absolutely wonderful with my two large breed dogs! They are always excited to see her. Highly recommend 👍👍

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Neil J.
Drop-In Visits
5.0 out of 5 stars

Shana is honestly the best, takes the time to make sure the animals are cared for and spends time with them every time she stops by. I feel so at peace being gone knowing my animals are in such good hands. I’ll never book anyone else unless I absolutely have to!! Absolutely the best and just a genuine and kind hearted human.

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Justan V.
Drop-In Visits
5.0 out of 5 stars

Gail was a perfect fit for our pups! I felt so confident leaving Stella and Ruby in her hands and look forward to future sittings! Thank you, Gail 🐶🐶💓!

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Sara L.
Drop-In Visits
5.0 out of 5 stars

Excellent communicator, on time and easy to coordinate with. Our dogs are not always easy with strangers but they got along great.

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Karen M.
Drop-In Visits
5.0 out of 5 stars

I booked a pup check-in visit with Katherine with short notice for my two mini Labradoodles and the entire process was just terrific. Her communication was great, she was on time and sent lovely pics of my pups. They were calm when I returned home and I wouldn’t hesitate to have Katherine here again!

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Sandy W.
Drop-In Visits
5.0 out of 5 stars

Emily was fantastic! She was so communicative, and went above and beyond what was necessary. My dog can have some anxiety and Emily handled it in strides. Highly, highly, highly recommend her.

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Emma B.
Drop-In Visits
5.0 out of 5 stars

Sophie was incredible! She was attentive and engaging, picking up on little details for our young puppy. She was flexible with her scheduling, and she was very communicative. We will definitely book her again - thanks Sophie!

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Anthony K.
Drop-In Visits
5.0 out of 5 stars

Viktoriia was amazing and very understanding and communicative. The dogs enjoyed her presence and her help… highly recommend thank you Viktoriia:) 🙏🏽

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michelle c.
Drop-In Visits
5.0 out of 5 stars

I was soo nervous going back to work for 12hours with my puppy at home and having Katie drop in/walk and spend time with pup made me feel reassured ! She was great with him, and he loves her! She was very communicative and such a sweet soul. Glad we picked Katie :)

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Durga S.
Drop-In Visits
5.0 out of 5 stars

Thank you Paige! I am beyond grateful for you and your clear devotion to genuine care for your clients; pets and people. I was in a pickle and Paige knocked it out of the park, saving the day and the week while handling some inconveniences with grace. 6/5 stars

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Cody F.
Drop-In Visits
5.0 out of 5 stars

This is my first time booking with Rover so I was a little nervous but Dakota was excellent. He even came and did a meet and greet before the booking started on his own time. He was prompt for the visits and sent pictures so we got to see the interactions.

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Kim K.
Drop-In Visits
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  • Every booking is backed by the Rover Guarantee, which includes up to $25,000 reimbursement for eligible vet care. Learn more
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    We’re friendly, knowledgable, and total pet fanatics. You can get in touch with us anytime.

How to book dog sitting

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Popular requests for dog sitting - Kelowna

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Sitters in Kelowna average 4
repeat dog sitting clients

FAQs for Dog Sitting - Kelowna

Frequently asked questions about Rover

The average cost of Dog Sitting in Kelowna on Rover is $24 per visit as of October 2026. Most bookings cost between $21 and $40 per visit. sitters set their own rates based on factors such as their experience, the length of care, the number of pets, and your pet’s specific needs. As long as your booking dates and pet profiles are accurate, the price shown before you confirm is the total, including any booking fee.

There are 462 sitters on Rover for Dog Sitting in Kelowna. About 86% of Kelowna sitters can respond to requests in under 60 minutes. Whether you’re planning ahead for holidays, need last-minute care, or need same-day coverage for an urgent trip, you can message multiple sitters at once to find available care.

Once you find the right match, you can arrange a to ensure they are a perfect fit for your pet’s personality before confirming.

Before the first visit, give your sitter clear written instructions covering your pet’s feeding routine, medication, litter or toilet care, preferred activities, behaviour, and anything that may make them anxious. This is a good idea, even if you’ve had a Meet & Greet.

Your instructions should explain where supplies, such as food, treats, medication, leashes, litter and cleaning supplies are kept. Include your vet’s details and an emergency contact, and let your sitter know what signs could indicate that something is wrong.

For some visits, you may want to confirm how the sitter will access your home and identify any rooms or areas that are off-limits. Update these instructions whenever your pet’s routine or needs change.

You and your sitter can agree on a care schedule that fits your pet’s routine and the sitter’s availability. Pet Sitting can be booked as a one-time or recurring drop-in visit. If you need overnight care or dog walks, you may also be able to book House Sitting or Dog Walking through Rover with the same sitter, provided they offer those services.

Before booking, confirm:

  • the timing, length, and frequency of visits;
  • the care instructions the sitter should follow;
  • which parts of your pet’s usual routine should be prioritized;
  • how often you would like to receive messages, photos, or other updates.

Not every sitter offers the same services, availability, or booking options. Review their profile and discuss the care you need through Rover before booking each service.

If you would like updates while you’re away, you can discuss with your sitter how many or how frequent you’d like those updates to be. The Rover app allows sitters to send photos, videos, and messages about your pet, including how many pee or poop breaks occurred. You can message your sitter at any time through the app and our support team is available 24/7 by email or chat if you have concerns.

The personalized, in-home nature of pet care through Rover can mean more individual attention for your pet.

Key handling is entirely up to you and your sitter to agree on during the Meet & Greet or in the Rover app. Most pet parents in Kelowna choose to hand over a spare key or digital fob in person, while others arrange a lockbox or unique access code. Don't forget to discuss key returns as well!

Every sitter on Rover is required to pass a background check before listing their services. This process confirms their identity and indicates they do not have any disqualifying offences.

Beyond ID checks, you can review each sitter's star rating, read verified reviews from other pet parents, and see how many repeat clients they have. Every booking is backed by the Rover Guarantee, which includes up to 25,000 in eligible veterinary care. For more details, visit Rover's .

The Rover Guarantee is Rover’s commitment to your peace of mind every time you book. It includes 24/7 customer support, sitter access to advice from qualified veterinary professionals for diagnostic issues, and a reimbursement program for eligible veterinary care in the rare event something goes wrong.

All bookings are backed by the , which provides up to 25,000 in eligible veterinary care reimbursement.

sitters on Rover , which you can find on their profile under their contact information. Sitters may set a same-day, one-, three-, or seven-day cancellation policy. Cancelling within your sitter’s cancellation policy qualifies you for a full refund.

Same-day cancellations for recurring services, which include walks, drop-ins, and day care, follow the full refund policy. Otherwise, for pet boarding and house sitting, if you cancel after 12 pm on the applicable cancellation deadline, you’ll receive a 50% refund for the first seven days of the booking and a 100% refund for any remaining days.

If your sitter needs to cancel within seven days of the booking's start date, then our reservation protection will kick in. This means you will get a full refund and our support team will work with you to find a replacement sitter.

A Meet & Greet is a casual meeting to vet potential sitters and communicate care needs for peace of mind before a booking begins. Only sitters who have never booked with you before can schedule a Meet & Greet on Rover; however, you are welcome to coordinate one in Rover messages with sitters you have previously booked. This can be helpful if you have a new pet or routine you want to go over with your sitter.

Meet & Greets can take place in person or virtually. If you are booking with a sitter for the first time, we recommend in-person Meet & Greets to get a clearer sense of how your sitter interacts with your pet or the new environment.

During the Meet & Greet, you will have a chance to walk through your pet's routine, medical needs, and unique quirks. Take the time to ask your sitter questions about their skills and expertise, and make sure the fit feels right for everyone. Meet & Greets are a great way to prepare your pet and sitter for longer stays or first-time bookings. Read our .

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