How to Reach Out to Past Clients

After the rush of the holidays, your pet sitting business may seem a little quiet. But we’ve got a tip that can help you keep your business flowing even in the off season. Here’s how to reach out to them in the off season. 

Why Should You Reach Out to Past Clients? 

While your past clients may not be planning any big vacations, it’s great to be at the front of their mind in case something does come up. By being proactive and letting them know about your availability, you could be booked for sudden weekend trips, or even for daytime services during the week! To contact your past clients, go to your past inbox to find your previous messages with them.

You have a relationship with them already, so you know they’re interested in your services already. Even if they don’t have anything planned soon, spring break is just around the corner, so you can get a jumpstart on booking for those trips too.

Who Else Can You Reach Out To?

Most sitters have a few owners that they would have loved to book with, but couldn’t because of scheduling or other conflicts. You can even consider reaching out to those owners that you wanted to make something happen with to see if they are in need of your services as well. To reach out to them, take a look in your archived requests section of your Rover inbox. 

Reaching out with a friendly update can go a long way, and if there have been any updates to your business, just let them know!

What Should You Say?

It may seem awkward to reach out to someone out of the blue, but it doesn’t have to be. Here’s a quick guide from us to help things go smoothly.

Hello (Past Client),

I wanted to let you know I’ve updated my schedule for the next couple of months and wanted to give you first dibs on booking if you have any day trips or vacations coming up. You know how much I love (Dog’s Name)!  

Let me know if you want to set something up, and I’m looking forward to seeing you in the future. 

Hope you’ve been well.

Sitter Name

There you have it! By reaching out to past clients or owners who reached out to you, you’re continuing to build relationships and repeat business.

Featured image by Karen Warfel from Pixabay