Dog Questions & Answers | Rover Q&A Community

2k

views

7

answers

1

vote

Kaiden H.

Client missed their flight and is asking to pick up their dog at 12 am?

3.9k

views

6

answers

2

votes

Natassia E.

How do you handle dog owners that are not prompt about their pick up/drop off time?

1.9k

views

6

answers

no

votes

Cari C.

What if owner is late and doesn't pay for extra day?

2.7k

views

6

answers

2

votes

Angela R.

people not showing up when they say they will?

late
sitter

1.3k

views

6

answers

1

vote

Kathleen D.

How do you handle owners that are constantly late?

1.3k

views

5

answers

no

votes

Suzanne E.

how do i handle late picks ups and customer who is upset about having to pay more due to late flights?

1.9k

views

4

answers

no

votes

Karen R.

Payment per 24 hours?

755

views

4

answers

no

votes

Jessica M.

What do I do about chronically late doggy day care pickup?

4k

views

4

answers

1

vote

Mary D.

Late Pick-Up Fees?

768

views

4

answers

2

votes

Debbie D.

Client requests booking with little notice?

1.1k

views

4

answers

2

votes

Patricia D.

how to deal with client who wont give a pickup time?

3.2k

views

4

answers

no

votes

Casey C.

Booking not yet confirmed but confirmed over message thread?

2.9k

views

4

answers

no

votes

Cindy & Stephen G.

How do I add rates for late pick ups to my profile?

1k

views

3

answers

3

votes

Amber C.

late/no show for meet and greet

support

369

views

3

answers

no

votes

Freya M.

Drop off is now 2 hours late, can't get ahold of them. What do I do?

308

views

3

answers

-1

votes

Cari C.

When a client books a 5 night stay but doesn't pick their pet up until late 4-6pm the 6th day, shouldn't the owner be charged your day care fee for the 6th day?

587

views

3

answers

1

vote

Carmen C.

Did you know we have to book late pick ups as separate stays?

480

views

3

answers

1

vote

Fannie L.

I need recommendations on how to stop pet owners from picking up their dogs late in the day/evening?

405

views

3

answers

1

vote

Whimsical G.

Client wants to extend the stay very last minute, how should I handle this?

613

views

2

answers

no

votes

Karen R.

where on my profile can I explain that if a owner picks up their dog after 12:00pm they are required to pay a day care fee for the last day of the booking period?

667

views

2

answers

1

vote

Lori B.

How do you handle late/inconsiderate owners?

1.2k

views

2

answers

1

vote

Karissa S.

Are your clients always late?

213

views

2

answers

1

vote

Walt G.

Are there any Rover.com consequences to booking a stay after it has already begun?

340

views

2

answers

no

votes

Deb A.

Should I be concerned if owner didn't post any profile pics of her dog?

787

views

2

answers

no

votes

Dawn G.

Compensation for late pet pickup?

100

views

2

answers

no

votes

Deb A.

I have to say this new late cancelation record is very one sided?

83

views

1

answer

no

votes

Amber C.

What is experience with (or thoughts/advise about) neutering a dog at the age of 5?

182

views

1

answer

no

votes

Karen R.

Is it acceptable/customary to charge extra for stays that run late?

516

views

1

answer

no

votes

Karen R.

Client Late for drop off?

325

views

1

answer

no

votes

Walt G.

Q&A Community

Connect with fellow dog lovers and learn from one another

late

Client missed their flight and is asking to pick up their dog at 12 am?

How do you handle dog owners that are not prompt about their pick up/drop off time?

What if owner is late and doesn't pay for extra day?

people not showing up when they say they will?

How do you handle owners that are constantly late?

how do i handle late picks ups and customer who is upset about having to pay more due to late flights?

Payment per 24 hours?

What do I do about chronically late doggy day care pickup?

Late Pick-Up Fees?

Client requests booking with little notice?

how to deal with client who wont give a pickup time?

Booking not yet confirmed but confirmed over message thread?

How do I add rates for late pick ups to my profile?

late/no show for meet and greet

Drop off is now 2 hours late, can't get ahold of them. What do I do?

When a client books a 5 night stay but doesn't pick their pet up until late 4-6pm the 6th day, shouldn't the owner be charged your day care fee for the 6th day?

Did you know we have to book late pick ups as separate stays?

I need recommendations on how to stop pet owners from picking up their dogs late in the day/evening?

Client wants to extend the stay very last minute, how should I handle this?

where on my profile can I explain that if a owner picks up their dog after 12:00pm they are required to pay a day care fee for the last day of the booking period?

How do you handle late/inconsiderate owners?

Are your clients always late?

Are there any Rover.com consequences to booking a stay after it has already begun?

Should I be concerned if owner didn't post any profile pics of her dog?

Compensation for late pet pickup?

I have to say this new late cancelation record is very one sided?

What is experience with (or thoughts/advise about) neutering a dog at the age of 5?

Is it acceptable/customary to charge extra for stays that run late?

Client Late for drop off?

If a client isn't picking up their pet until 6:30 pm should the client pay for another day?

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Connect with fellow dog lovers and learn from one another

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