How do you handle dog owners that are not prompt about their pick up/drop off time?
So, dog owners not showing up at agreed upon times has been an overly common problem with me. It seems like every single booking I have is not showing up when they tell me they will be here and it's to the point of causing problems for me. This evening, my client was an hour and a half late to drop off. While it wasn't a huge deal this time, if I had dogs check-ins to do this evening, I would have been in trouble. This constant lack of promptness is making it difficult for me to plan out my days/bookings.
How do you deal with owners that do not show up at agreed upon times to pick up or drop-off their dog?