Dog Questions & Answers | Rover Q&A Community

2.1k

views

8

answers

-1

votes

Jenna M.

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

232

views

1

answer

no

votes

Lynn L.

What should I do with potty accidents 15x a day?

356

views

1

answer

2

votes

Walt G.

Client said they left me a review, why can't I see it on my profile..?

5

views

no

answers

no

votes

Keilly W.

owner cancellation after stay has begun?

3.2k

views

8

answers

no

votes

Tammie W.

Is it fair to charge a cleaning fee if the owner did not notify me of their dogs incontinence?

3.5k

views

4

answers

1

vote

Chantelle Linh X.

How do you handle or block a nightmare owner?

210

views

no

answers

no

votes

Susan L.

As a pet owner how do I set up a Meet and Greet before booking a weekend at my home?

40

views

no

answers

no

votes

Alex D.

Potential client cancel last minute and get angry?

36

views

no

answers

1

vote

Victoria S.

Why do owners decline bookings and how to prevent this?

80

views

no

answers

no

votes

Iris S.

As a pet owner, are there any additional taxes or fees on the subtotal of the stay shown?

79

views

no

answers

no

votes

Gloryann W.

Owner issues?

5

views

no

answers

no

votes

Jim H.

Pet owner cancelled after day care was to start and Rover did not charge 50%?

11

views

no

answers

no

votes

Morgan C.

Owner is home early but I'm still booked for a drop-in. What to do?

7

views

no

answers

no

votes

Jessica M.

Can I switch my profile from "Sitter" to just "Owner"?

196

views

1

answer

no

votes

Deb A.

How to ask owner to wash dog?

183

views

1

answer

no

votes

Walt G.

Why are the last minute booking requests always the flakiest owners?

268

views

1

answer

no

votes

Karen R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

702

views

1

answer

no

votes

Karen R.

Boarding costs vs Day Care Costs various scenarios- How do you bill the owner?

252

views

3

answers

no

votes

Whimsical G.

good puppy but horrible owners. How many stars for the rating ?

305

views

5

answers

no

votes

Holly N.

Can an owner cancel because she doesn't like my house or dog?

509

views

3

answers

no

votes

Edward R.

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

100

views

1

answer

no

votes

Walt G.

Do the pet owners receive reviews?

4.3k

views

6

answers

5

votes

Tara G.

My account is on Pause after an owner contacted Rover. Has this happened to you? Where does it go from here?

351

views

3

answers

no

votes

Sophia T.

Owner didn't show up for daycare, now wants a free make-up day without booking, what should i do?

12

views

no

answers

no

votes

Dena M.

How do you handle an owner who books one dog but has two?

141

views

1

answer

no

votes

Faith K.

Is there a way to see the pet owner's profile photo full size?

2k

views

4

answers

no

votes

Vincent S.

Do I need to let the owner inside my home for boarding?

61

views

1

answer

no

votes

Karen R.

If a Dog owner dont pick up his dog for several days, do the app charge them automatically for those days?

4.3k

views

5

answers

1

vote

Jean-Remi B.

What have you done when an owner doesn't pick up their dog?

2.1k

views

2

answers

1

vote

Jean-Remi B.

Q&A Community

Connect with fellow dog lovers and learn from one another

owner

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

What should I do with potty accidents 15x a day?

Client said they left me a review, why can't I see it on my profile..?

owner cancellation after stay has begun?

Is it fair to charge a cleaning fee if the owner did not notify me of their dogs incontinence?

How do you handle or block a nightmare owner?

As a pet owner how do I set up a Meet and Greet before booking a weekend at my home?

Potential client cancel last minute and get angry?

Why do owners decline bookings and how to prevent this?

As a pet owner, are there any additional taxes or fees on the subtotal of the stay shown?

Owner issues?

Pet owner cancelled after day care was to start and Rover did not charge 50%?

Owner is home early but I'm still booked for a drop-in. What to do?

Can I switch my profile from "Sitter" to just "Owner"?

How to ask owner to wash dog?

Why are the last minute booking requests always the flakiest owners?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

Boarding costs vs Day Care Costs various scenarios- How do you bill the owner?

good puppy but horrible owners. How many stars for the rating ?

Can an owner cancel because she doesn't like my house or dog?

Rover's billing an owner that goes over 24 hours. How to collect $ for additional time after owner paid?

Do the pet owners receive reviews?

My account is on Pause after an owner contacted Rover. Has this happened to you? Where does it go from here?

Owner didn't show up for daycare, now wants a free make-up day without booking, what should i do?

How do you handle an owner who books one dog but has two?

Is there a way to see the pet owner's profile photo full size?

Do I need to let the owner inside my home for boarding?

If a Dog owner dont pick up his dog for several days, do the app charge them automatically for those days?

What have you done when an owner doesn't pick up their dog?

If a dogs stay ends and Owner doesnt come pick them up what to do?

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Connect with fellow dog lovers and learn from one another

owner

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