support

What is the cancellation policy ?

4.7k

views

1

answer

-1

votes

At what point is my address disclosed to the clients?

4.5k

views

4

answers

-1

votes

Lori D.

Our dog was bitten by another dog while using a Rover sitter, while they were dropping off their dog and in control of their dog. Why is the owner of the dog who bit our dog not responsible for the vet charges we incurred?

bite
support

369

views

1

answer

-1

votes

How do I know if the rover user is safe?

970

views

2

answers

-1

votes

If I reply to a review someone made of mr, can they reply back to my response?

806

views

3

answers

-1

votes

Ellen S.

What services are included with pet boarding?

2k

views

2

answers

-1

votes

Can someone leave me a review if they didnt book me on rover?

2.1k

views

8

answers

-1

votes

Jenna M.

As a pet owner, is it acceptable to expect to see the inside of the sitter's house?

6.7k

views

4

answers

-1

votes

DO SITTERS RATE OWNERS?

176

views

1

answer

-1

votes

I put in a request for the Rover T-Shirt and have not received it, how do I put another request?

1.7k

views

4

answers

-1

votes

Shadi N.

If I meet & greet with multiple sitters before booking, once I have 'officially' booked with one of them, will rover notify the unbooked sitters, or is that my responsibility?

11.6k

views

2

answers

-1

votes

What is the promo code for first time client?

338

views

1

answer

-1

votes

how do i find a sitter's address?

184

views

2

answers

-1

votes

Mary Ann H.

How do you get paid once you finish a particularly sitting?

2.6k

views

1

answer

-1

votes

How do I file for taxes?

435

views

2

answers

-1

votes

Tax Time! Please help?

187

views

1

answer

-1

votes

I can only do this in the country of Mexico?

141

views

1

answer

-1

votes

If you have a set amount for a daily fee and need to adjust that for a client, can you do that? IF so, How?

97

views

1

answer

-1

votes

I live within 2 hours of several beach towns. Can I offer house-sitting in areas in which I do not live?

67

views

1

answer

-1

votes

Wenjing L.

Now sitters are not able to see a dog's history photos any more?

182

views

1

answer

-1

votes

Why I didn't get paid?

365

views

3

answers

-1

votes

Dominic L.

Do rover sitters have a way of flagging or giving bad reviews to dogs who bite or cause problems?

98

views

2

answers

-1

votes

David & Renli T.

Is Rover.com aware of a long-time website glitch?

101

views

1

answer

-1

votes

Is there some way to join Rover withouth a background check?

460

views

1

answer

-1

votes

Why does price increase when attempting to book?

98

views

2

answers

-1

votes

Does Rover perform drug testing on their personnel?

28

views

1

answer

-1

votes