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Do rover sitters have a way of flagging or giving bad reviews to dogs who bite or cause problems?

My dog was bitten while with a Rover sitter by another dog she was sitting. I'm satisfied with how it was handled (Rover and the other owners paid the $1500 in medical bills). But what i want to know is this: how does the Rover community protect itself from problem dogs like this one? I.e., do sitters have a way of flagging dogs who bite?

I looked around on this board and saw comments by a sitter complaining that she had no way of flagging a dog who bit her multiple times! The comments were posted a few years ago, so I'm hoping this significant omission has been fixed.

If sitters can't flag or review dogs who bite, then the whole system seems incomplete and, frankly, unsafe. I mean, how successful do you think airbnb would be today if homeowners had no way to flag renters who trashed a house? It's the same thing. Thanks for your response.

Thanks for your answers.

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Walt G.

Book a Stay
Woodbridge, VA

Sorry, your dog was bitten during a stay but glad the medical bills were covered. Any dog notes or incidents reported are not visible to the sitter community only to the Rover Support team. But note the sitter community has been asking for this for years without any response from Rover.

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That makes me not want to use Rover anymore. Bad things like biting are going to happen. That can't be helped. But if the system has to way to improve itself through information sharing, then that is unsafe. Frankly, it suggests that something is wrong and possibly corrupt.

Joe M.

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Karen R.

Book a Stay
Chicago, IL

I suggest you relay your concerns to Rover directly. It is important they hear from customers that this is a problem. Their number is [Edit: Rover’s contact options have changed. Visit the Rover Help Center at https://support.rover.com/ to find the phone number, help articles, or chat with the team].

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Dominic L.

At animal hospitals we have color codes. Yellow and red are dogs and cats that have previously made aggressive contact. I would probably not support this kind of thing with rover because there are different types of aggression (resource aggression, fear aggression, kennel aggression) and a good sitter could easily avoid scenarios that trigger the animal. If a warning system goes into effect then it would important for sitters to have context so they don't dismiss a good client.

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Do rover sitters have a way of flagging or giving bad reviews to dogs who bite or cause problems?

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