I really wanted this to be a good experience, but unfortunately it wasn’t. The address listed was not the actual location where my pet was kept, which was concerning from the start. Communication was very poor. I didn’t receive updates, pictures, or check-ins during the stay. To be fair, she was flexible and understanding when I was late for both drop-off and pick-up, which I appreciated. However, when I arrived, the home smelled strongly of weed, and the listing stated it was a non-smoking home. The listing also mentioned no kids, which didn’t seem accurate. I’m honestly confused because she has many positive reviews, but my experience did not reflect that. Based on this, I wouldn’t feel comfortable booking again.

Had great communication and did a great job of taking care of Fender. Will book again! Thank you!