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I would sit down with the Client and discuss what they expect me to do in the home and with their pets. What needs to be done on the routine basis? So that way the pet doesn't come out of their own routine while their parents are away And what other rules or concerns may be before scheduling, the house/pet sitting visit will even go over the health of all the pets? And if there's medications, we'll go over what the house needs. If the plants need to be watered and we'll go over The duration of the stay and how often do the owners or clients would like to be contacted while they are away from the home/ pets.