This was our first rover experience and not so sure we will being using it again. Rebecca was kind of enough to take our dogs a day early due to the snow storm that was coming in. Although, we had a couple issues after that. I received a message stating my dogs had multiple accidents (mind you new place and snow storm) and were "destructive" leaving them to be put into a bathroom for when the sitter needed to leave for work/errands. It was not communicated to me that my dogs would need a crate or be left alone. Had I known that Rebecca needed a crate I would not have booked with her because one of our dogs has severe anxiety and cannot tolerate being crated. I communicated this with her and she understood. Both of my dogs never have accidents unless they have not been let out timely. She then messaged me the next evening with even more damage to the bathroom that she continued to put them in after I expressed to her my concerns. She stated that she was going to have to leave again the following day for work for 4 hrs, which her bio states she works from home and has her "full day" to care for my animals. At this point I made arrangements for a friend to come and get them from her the next morning since we were out of the country and it was 6:30 pm when I received the message from her. Just wish requirements for them to stay with her would have been communicated better, as well as an updated bio because I thought that someone would be with them at all times.

When I got home, I could tell my dogs were very well taken care of! They loved it! Rebecca was so professional and sent photos of the doggies while I was out of town! I will definitely be using Rebecca again for the amazing service my dogs received!